I am not able to download free apps. A message comes up telling me that I havent purchased anything from the app store. What do I do?
i am not able to download free apps. A message comes up telling me that I havent purchased anything from the app store. What do I do?
When you set up your Apple ID, did you enter a credit card? That's usually all you need to do. Even for free apps. Also, the credit card need to be issued in the country of the App Store you use. Now, there is a way to set up an Apple ID without a credit card, but it's (IMHO) a good idea to have one on the account incase you ever do want to purchase a paid for app, or want to make an in-app purchase. I've had a CC tied to my Apple ID for several years now. Not once have I had a charge that wasn't mine or any billing issues whatsoever.
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Have you looked in your email for a confirmation of the new apple id?
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ThanksEither that or you can just buy an iTunes card and put it on the account. I've have itunes account for a long time so maybe this plays a part in it but I don't have a CC tied to my account. I have the option to choose "none" and that's what I have it as. I used to have a card on there years ago but I removed it and never had to have another on it. Any purchases I make come from iTunes credits (iTunes card or credits I got from redeeming rewards).
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Tap Settings > General > Reset > Reset All Settings
Then restart your iPad.
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http://support.apple.com/kb/HT5665
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http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
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http://support.apple.com/kb/TS1368
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I can't purchase anything from the App Store, or iTunes.
I go onto the App Store, and update something. It then comes up with a message telling me that I have to check my billing information. I've entered all my personal credit card details correctly, but then tells my that my payment method is invalid. It doesn't just happen with paid stuff, it happens with FREE stuff too. I've bought lots of games off the App Store before, and there's been no problem with my payment method, until now.
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Try going to Settings>iTunes & App Stores, tap the ID, sign out, then sign back in. If that doesn't fix things you'll probably have to contact iTunes store support for assistance: http://www.apple.com/emea/support/itunes/contact.html.
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Have you considered doing exactly what it told you to do?
Contact itunes support -
please help
Choose the None, no credit card, option.
This user, mountaingoatgirl, explains how to get a None option in your account details in the iTunes app on a Mac or PC. -
https://discussions.apple.com/message/24907941 -
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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
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Call Apple. 1-800-My-APPL
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