Excel exports/scheduled reports missing data labels

Question

Hi All,
New to the forum so apologies if this has already been posted/answered.
When saving Webi reports to Excel or reviewing scheduled reports in Excel myself and other recipients are noticing corrupted bar chart graphics whereby the only data labels visible is the first on the left only....all of that data is there in the hidden sheets yet not being displayed
My own IT dept have been banging on about IE versions but this makes no sense as recipeints of the scheduled reports are also seeing the same problem and they're obviously not viewing/saving anything via a browser session.
Does anyone have any clues as to what might be causing this...have reviewed all of the Excel 2007 options but nothing jumps out at me.
Many thanks in advance
SimonMc

Answer 1

Hello,
It uses custom views:
SELECT MONTHS_BETWEEN (LAST_DAY (TRUNC (SYSDATE)), O278343.ACTUAL),
O278047.ORGANISATION,
O278047.JOB,
O278047.GRADE,
O278047.LOCATION,
O278047.CAR_ENTITLEMENT,
O278047.PENSION,
O278047.ASSIGNMENT_CATEGORY,
O278047.SUPERVISOR,
O278047.NORMAL_HOURS,
O278160.FIRST_NAME,
O278160.LAST_NAME,
O278160.GENDER,
O278160.DATE_OF_BIRTH,
O278160.ETHNIC_ORIGIN,
O278160.EMPLOYEE_NUMBER,
O278160.HIRE_DATE,
O278160.ORIGINAL_HIRE_DATE,
O278315.SALARY,
O278315.PERCENTAGE_INCREMENT,
O278315.SALARY_FROM,
O278315.REASON_FOR_CHANGE,
O278343.LEAVING_REASON,
O278343.ACTUAL,
O278481.PERSON_TYPE,
O279218.COST_CODE,
O288690.POST_CODE,
O278343.ADDITIONAL_LEAVING_REASON
FROM APPS.XX_ASSIGN O278047,
APPS.XX_PERSON O278160,
APPS.XX_SALARY O278315,
APPS.XX_SERVICE O278343,
APPS.XX_PERSONTYPE O278481,
APPS.XX_COSTING O279218,
APPS.XX_ADDRESS O288690
WHERE ( (O278160.PERSON_ID = O278047.PERSON_ID)
AND (O278160.PERSON_ID = O278343.PERSON_ID)
AND (O278047.ASSIGNMENT_ID = O278315.ASSIGNMENT_ID(+))
AND (O278160.PERSON_ID = O278481.TYPE_PERSON_ID)
AND (O278047.ASSIGNMENT_ID = O279218.ASSIGNMENT_ID)
AND (O278160.PERSON_ID = O288690.PERSON_ID))
AND (TRUNC (SYSDATE) BETWEEN O278481.PT_EFFECTIVE_START
AND O278481.PT_EFFECTIVE_END)
AND (O278343.ACTUAL BETWEEN O279218.EFFECTIVE_FROM
AND O279218.EFFECTIVE_TO)
AND (O278343.ACTUAL BETWEEN O278047.ASSIGN_START_DATE
AND O278047.ASSIGN_END_DATE)
AND (O278343.ACTUAL IS NOT NULL)
AND ( (MONTHS_BETWEEN (LAST_DAY (TRUNC (SYSDATE)), O278343.ACTUAL)) <=
18)
AND (O278481.PERSON_TYPE = 'Ex-employee')
AND (NVL (TO_DATE (O288690.ADDRESS_DATE_TO),
TO_DATE ('31-DEC-4712', 'DD-MON-YYYY')) > TRUNC (SYSDATE))
AND (O278315.SALARY_FROM(+) <= TRUNC (SYSDATE))
AND (NVL (TO_DATE (O278315.SALARY_TO(+)),
TO_DATE ('31-DEC-4712', 'DD-MON-YYYY')) > TRUNC (SYSDATE))
AND (TRUNC (SYSDATE) BETWEEN O278160.EFFECTIVE_DATE_FROM
AND O278160.EFFECTIVE_DATE_TO)
AND (TRUNC (SYSDATE) >= O288690.ADDRESS_DATE_FROM);
Thanks
Sarah