Exchange 2010 & Ipad Sync Issues

I have a user that started having problems syncing up his Ipad to his exchange account. He has an Android that he can sync okay. He syncs the Ipad okay but the Inbox shows that he has no email. So far he is the only one in our
environment that has reported any issues. About 3 weeks ago I upgraded our exchange environment from SP1 to SP3, this weekend I updated SP3 to rollup 5 which did not fix the issue. Here are some trouble shooting steps I have tried to no avail:
Deleted partnership from Exchange
Deleted phone account from OWA
Deleted account from Ipad and readded - will sync gets message "No Mail" in Inbox
I do notice that when he re-synced no partnership showed up in Exchange or OWA
Made sure Inheritable Permissions box is checked in AD
Get-CASmailbox information matches mine, mine works fine.
I can sync okay on my Iphone, I had him use my Iphone to sync his account and he gets the same "No Mail" message.
-Hector

Hi The device could be corrupted in exchange. Check out my entry below and see if it helps http://blog.theinfraguys.com/2014/04/removing-corrupt-activesync-device-from.html
Blog: Http://theinfraguys.com
Follow me at Facebook http://www.facebook.com/theinfraguys
Please remember to click “Mark as Answer” on the answer if it helps you in anyway

Similar Messages

Exchange 2010 Active Sync issues

I know I've posted a lot lately, but the issues keep rolling in with this upgrade. Since upgrading to Exchange 2010, I have 2 users ( that have come forward thus far) saying they are unable to add exchange mail back onto their phones.
When I go into EMC to look at it and right-click on the uses it shows the option to manage mobile device. Usually when there is no device paired, that option doesnt come up. When I go into manage mobile device, it shows that there is no device
listed. If I run Get-ActiveSyncDeviceStatistics -Mailbox:"alias" I get the same result. It shows no device. I think this is locking the user out somehow from being able to add exchange back onto their mobile device.
I have also tried removing their email box from the server, then re-attaching it. I get the same results each time. They can add exchange to their phones, but when it tries to download mail it gets "Cannot get mail. Connection to the
server failed." Even after they were able to add their account into their phone.

Since you had ActiveSync devices on these accounts on the old system, the tools know those devices existed. However, you can't manage them until you connect through the new system. Is your Exchange 2010 system the one that handles the inbound
ActiveSync connections? Downlevel systems can't support any
mailbox connections to newer systems.

Exchange 2010 Ative Sync working fine but when i do the test-ActiveSyncConnectivity it gives Error

Exchange 2010 Ative Sync working fine but when i do the test-ActiveSyncConnectivity it gives Error my internal and external domains are different i have godaddy certificate and i have redirected HTTP to HTTPS for OWA, but when i run the test-ActiveSyncConnectivity
https://mail.mycompany.com/Microsoft-System-ActiveSync it gives me error unable to connect to remote server, the connected party did not respond after a period of time because connected server failed to respond 67.57.66.23:443
From outside owa and activesync is working but my outlook 2007 SP2 shows disconnect every 25 minutes and then connected again when i see windows evenyviewer i am getting error that CAS Server failed to connect to mailbox server. Later it disconnected for
60 seconds, I think thats when outlook gives disconnect error to all users
Your quick help is really appreciated

Hi,
Hope below KB will help you for resolution the issue
http://support.microsoft.com/kb/2469722
http://www.wiki-errors.com/err.php?wiki=443
Dinesh S.

IOS Exchange Account Contact Sync Issues

Issues: (1) Duplicate, Triplicate, Quadruplicate, Quintuplicate Contact Entries (2) Erratic Proliferation (3) New Inputed Contacs Disappear, Reappear and Disappear, never to be registered in the exchange service. (4) Problem started with iOS 5. More Info: iPhone 4, iPhone 4s and iPad1. One Windows 7 desktop and One Windows 7 notebook. Microsoft Office 365 Online service.
For years I have been using Exchange to sync my e-mail, calendar and contacts, across my windows machines and my ios devices. Since some months ago, my contact entries started to profilate erraticaly on my iPhone and iPad, some times duplicating and other times triplicating or quintuplicating all or some of entries. The solution was to UNCHECK and RE-CHECK sync contact information inside the mail settings of the ios device. Number of entries were not affected in Outlook or the Online Web Server. Most recently, contacts inputed in the iOS device, on the road, disappeared, reappeared and disappeared again in the iOS device, never to be registered by the Exchange server, losing vital information.

I noticed that you have all mentioned iPhone 4s, to be the ones with this issue. A handful of my end users just upgraded to the new iPhone 4s and they are having this issue. However, one of the users with the issues still uses their iPhone 4 for international and that one works fine.
My iPhone 4 is running iOS 5.1.1, my MBP 17" 2010 model running Lion they both work fine with both Office 365 and Exchange 2010.
This may just be an issue with the iPhone 4s. Since ActiveSync just synchronizes, then it's skewing up the Contacts folder, hence spreading it to the other devices.
Microsoft is holding Apple responsible, since other devices with EAS work just fine, and Apple reps claim that this will be resolved in the next update; how long must we have to wait?!?!?

Andrioid 4.4.4 Galaxy S5 and Exchange 2010 / Active Directory issue

I have posted this here because I don't see a category for Exchange 2010 which is what we currently use and I am not sure where else to post it. Please redirect if needed. Thanks in advance.
I am an IT Tech and I am trying to connect my phone to my email using the standard email application on the phone, with no success.
I was convinced for a long while that it was my phone.
I tried everything I could with the phone and restricting background data and everything but nothing worked.
I type in the credentials and it accepts them and shows me the mailbox but then it never loads the mail and folders.
I must have gone through this process 100 times and occasionally I get a message saying the certificate is incorrect do I want to accept it anyway.
I view the certificate and it is for another domain. When that doesn’t happen I just get pushed from checking the server setting and then it moves right to the settings of the mailbox.
However I don’t get the warning like I did when I created a new mailbox and AD account.
Create new exchange mailbox/ AD account – This worked, but ultimately I want my current user name and mailbox to work.
I don’t want to move to a new one if I don’t have to – I created a new mailbox which intern created an AD account.
After this was done I attempted to sync this account with the phone.
It worked first time without a problem. After the phone checked the server settings it gave me the warning that I was going to have to let the server control the device like it always does.
It also made me accept the System Administrator settings.
I sent a test email to and from it with no problem.
There are other people on our server with Galaxy S5’s and other Android based devices and I have added mail to their devices just like I would my device and they have no problems at all.
I have matched up the mailbox settings and AD settings and everything is the same for the most part.
It is bound to be a little different because I am an IT Tech so obviously I have more than the others, but I don’t feel like additional security should not allow me to add to my mailbox to my device
Other things I tried through the process, with no success, in no particular order are:
Tried connecting my account from different devices
Disconnected and recreated mailbox
Deleted and recreated AD account
There is one thing I noticed in the security tab of the AD account, other people using our mail system and Android based devices have something called
Data Sync. That is some sort of contact in AD
I guess. I cannot find any information about it and when I add it to my security tab, it will not stay.
After I close AD and check back 15 minutes late it is gone.
I am trying to describe this the best possible way. Has anyone experienced similar issue?
If there is any further information needed feel free to ask.

Then I would firstly suggest visiting the Remote Connectivity Analyzer Website to check common availability to your mailbox. Just run through the test.
I ran this test as suggested two different ways. With my user name and password and then a second time with the mail server. Both times in failed all tests with the exception of the following three:
Attempting to resolve the host name in DNS.
Testing the TCP port 443 on host to ensure it's listening and open.
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server on port 443.
All three of these passed. I am not sure what most of this means, but we have people in the company a variety of different devices that connect with no problem. For this reason I believe this problem is localized to my AD account or my mailbox,
I have matched up settings with people that I know have the same device and use it on a daily basis with no problem and can not find anything different.

Exchange 2010 calendar sharing issues

I am getting several reports of users not being able to open a calendar shared to them by their manager. I have checked the calendar permissions on their managers computer which all look like they are able to read it.
The manager is using Outlook 2013 to share out her calendar. the users are using various avenues, either on an iPad or through OWA. I'm at a loss of where to check for additional issues on this. Any suggestions or ideas for you brilliant people?
**Edit: forgot to mention we use Exchange 2010**
This topic first appeared in the Spiceworks Community

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Exchange 2010 ActiveSync Calendar Issues

We use Exchange 2010, SP1, RU6 in our enterprise. We are having many problems with calendar synchronization between Exchange and iOS 5.0.1 devices (iPad and iPhone). Is anyone else having the same problem? Anyone have answers. We opened a case with Apple and they told us that these are known issues with iOS 5 and they would be addressed in a future release. Anyone know when this will be addressed? Thanks.

48 hrs now since talking with Microsoft.
I agree it is an iOS issue but Microsoft can typically find a fix around the situation regardless of the root offender. The hope is that the events may still be tagged such that Microsoft may still be able to correct the events. Regardless, Microsoft has elevated the case two levels to correct the issue. This is much more than Apple has been willing to do. Their response thus far has literally been "let us know what Microsoft says". I am not necessarily working with Microsoft but more not working with Apple (for their dis-interest in the situation). Microsoft has been on the phone with us taking traces of email calendar activity to see what the underlying problem is.
I work in education and I have since halted all further deployments of iOS devices since the majority are administrative personnel and they would definitely be hooking into the Exchange environment. My recommendation has been to my student base is to also halt deployments if they are putting students into their Exchange environments.
Not that I am an Apple basher but I don't think Apple is ready for the enterprise. Now that I have moved to a Galaxy S II, I feel safer that I will not miss my meetings. i live by my calendar. My 4s in in my drawer for now.

Having problems with Microsoft Exchange ans the Sync Issues, Conflicts folder

Ever since our company started using the Exchange we have been getting double/triple up's of emails.
They seem to go to the inbox ok but then extra copies go to the sync/conflicts folder, which when stored on the exchange, fills up the mailbox, which is a pain.
I'm using Outlook 2007 and everyone else are using Outlook 2010.
I have found the Sync Issues folder on my Outlook and here are 2 examples:
This does not show up in the conflicts folder on the exchange
8:22:49 Synchronizer Version 12.0.6562
8:22:49 Synchronizing Mailbox 'our company'
8:22:49 Synchronizing Hierarchy
8:22:54 Synchronizing full items in folder 'Deleted Items'
8:22:56 Done
8:22:56 Microsoft Exchange offline address book
8:22:56                  Not downloading Offline address book files. A server (URL) could
not be located.
8:22:56 0X8004010F
This one shows up in the conflicts folder on the exchange
8:53:41 Mail Conflict Resolution
8:53:41 Subject: {SU:RE: Send data from 192.168.1.99 02/03/2012 08:19 11546660}
8:53:41 EntryID: {CB:70, LPB:00000000EF54B765C479214191F4035B2EDD3F4F070023D1516FA2CB084EB8B26A13D552ADD001A429A6648C000023D1516FA2CB084EB8B26A13D552ADD001A429B71B840000}
8:53:41 Checking local modifications
8:53:41 Compare property: 0x007D001F
8:53:41 Ignore property: 0x3FFA001F
8:53:41 Compare named property: EsetMessageFlag
8:53:41 Compare named property: Emon Scanner Build
8:53:41 Getting remote properties
8:53:41 Checking remote modifications
8:53:41 Compare (conflict) property: 0x007D001F
8:53:41 Local{SU:Received: from mdrsewedg01n1.sdpedge.sdp.net.nz (10.241.66.36) by
mdrsrwhub01n2.sdproot.sdp.net.nz (10.241.66.229) with Microsoft SMTP Server
(TLS) id 8.3.137.0; Fri, 2 Mar 2012 08:53:09 +1300
Received: from PDVMSH01.mtf.co.nz (111.69.8.69) by mail.tbhub.co.nz
(10.241.66.36) with Microsoft SMTP Server id 8.3.137.0; Fri, 2 Mar 2012
08:53:08 +1300
Received: from PDVEXC01.mtf.co.nz (Not Verified[192.168.4.18]) by
PDVMSH01.mtf.co.nz with MailMarshal (v6,9,8,3800)               id <B4f4fd3940000>
8:53:41 Remote{SU:Received: from mdrsewedg01n1.sdpedge.sdp.net.nz (10.241.66.36) by
mdrsrwhub01n2.sdproot.sdp.net.nz (10.241.66.229) with Microsoft SMTP Server
(TLS) id 8.3.137.0; Fri, 2 Mar 2012 08:53:09 +1300
Received: from PDVMSH01.mtf.co.nz (111.69.8.69) by mail.tbhub.co.nz
(10.241.66.36) with Microsoft SMTP Server id 8.3.137.0; Fri, 2 Mar 2012
08:53:08 +1300
Received: from PDVEXC01.mtf.co.nz (Not Verified[192.168.4.18]) by
PDVMSH01.mtf.co.nz with MailMarshal (v6,9,8,3800)               id <B4f4fd3940000
8:53:41 Not equal (conflict) property: 0x007D001F
8:53:41 Local modification: {D:1, M:3, Y:2012 H:19, M:53, S:15, MS:925}
8:53:41 Remote modification: {D:1, M:3, Y:2012 H:19, M:53, S:34, MS:48}
8:53:42 Conflict generated, remote item is winner
It's all gobblede gook to me. I had not realized that the Sync issue folder was on my computer but it is and it has nearly 6000 sync issues in it since we started using the exchange back in December.
Help
Linda

Hi,
For your highlight part, This issue occurs if the Outlook client computer is configured to use proxy settings when Windows Internet Explorer is used. However, the IP address of the Exchange 2007 Client Access Server (CAS) server is not in the exclusion list.
To resolve this issue, follow these steps:
1.Start Internet Explorer, click Tools, and then click Internet Options.
2.On the Connections tab, click LAN settings.
3.Click to select the Bypass proxy server for local addresses check box, and then click Advanced.
4.Type the FQDN of the Exchange 2007 CAS server, and then click OK.
5.Restart Outlook.
See the link:
http://social.technet.microsoft.com/Forums/en/exchangesvrdeploy/thread/1d046b4d-24b4-49a6-a98f-c913475ec050
For more information about Conflicts folder
http://office.microsoft.com/en-us/outlook-help/synchronization-error-folders-HP001040042.aspx
Have a good time.
Tony Chen
TechNet Community Support

More Aperture/iPad syncing issues

Each time I create a new project or album in Aperture, I have trouble getting the images to the iPad when I sync. I sometimes need to sync several times until the images are recognized and imported to iPad. I do have the albums designated manually, rather than all, which means I have to sync and then sync again after I check the checkbox for the new album. I understand that, but sometimes I have to go back into Aperture to make sure the previews are updated. If I choose to update the previews for a project, Aperture will usually tell me that they're already up to date, but often they will not show up on the iPad, even after I check the appropriate box for the album in iTunes. Sometimes I get good results if I delete the previews and regenerate them in Aperture.
The second problem is the sort order. Even if I have "sort by filename" selected in Aperture, they do not show up in this order on the iPad--despite what the support article says about this. They appear to only show up in Date order. I've tried repeatedly resetting the sort order, but it does not change on the iPad. Sometimes I have to delete the album from the iPad, (uncheck the album in iTunes and sync again), then recheck it and sync yet another time. This does not always work, however.
It is very frustrating. The interface between Aperture and the iPad is very wonky. I often have to sync repeatedly, just to get the photos on the iPad and even then they're usually in the wrong order.
Aperture appears to have two types of previews: "previews" and "sharing previews," but "sharing previews" don't seem to appear in the documentation. I've noticed that, even when Aperture says the previews are up to date, when I exit the program, it will sometimes (but, maddeningly, not always), give the message, "updating sharing previews" before quitting. I cannot figure out how to force this, however. Sometimes opening and closing Aperture several times will cause it to do this, but I can't be sure.
iTunes seems to have its own process in which it "optimizes" images for importing to the iPad. Like Aperture's mysterious "sharing previews," "optimizing" does not show up in the iTunes documentation or help files.
This process either needs to be improved, or at least documented so users can understand how to avoid these problems.

1. Some people have reported slow syncing with anything but the iPad's own USB cable (e.g. using a US cable from an iPhone/iPod). Try different cables
2. More work - disable iTunes syncing completely, then re-enable a bit at a time, e.g. one movie at a time, one playlist at a time, one photo album at a time. There are periodic reports of syncing issues caused by a bit of media that's been corrupted, and this (tedious) approach allows you to identify where the problem might be.
3. If that fails, do a clean restore back to factory settings, then progressively re-enable syncing as above.
Hope this helps

IPad syncing issues

Have two issues when syncing my iPad:
1) iTunes thinks my iPhone and iPad are one and the same device, so when I sync my iPad, iTunes adds the new apps that I have on my iPhone.
2) When I sync my iPad my iTunes U programs are erased. This happens whether or not I download them through the iPad or add them via iTunes. Other videos (movies, t.v. shows or podcasts) are not removed.
By the way, I have the "Manually manage music and videos" checked for both my iPhone and iPad.

Does the iPad sync with iTunes? With my iPhone – if I purchase a song or video on my phone – it syncs with iTunes and copies my iPhone purchases to iTunes under "Purchased on iPhone." However, on my iPad nothing that was purchased on the iPad syncs to iTunes. Why? is that normal?
In addition, Apple needs to add the function to stream iTunes to the iPad like it does between Macs. I should be able to purchase a video on my Mac and stream it to my iPad and watch it.
Edit: Just to clarify. I can't add any music, podcasts or videos from my iTunes library without erasing the movies that I purchased on my iPad. Since I can't sync them I assume they will be permanently lost.
Message was edited by: keith6y6

IPad syncing issues, please help.

I know this is a long read, I appreciate you taking the time to follow the details to help me figure out what is happening with my iPad.
As a preface, I update the firmware to all my Apple software (including iTunes) and my MacBook OS (Snow Leopard) and my iDevices the day the updates come out, so all these issues occured with the current firmware.
A few weeks ago, I was syncing my iPad earlier to my MacBook via iTunes. The backing up step was going on for about 10 minutes and it only got 1/20 across the status / progress bar. I "X'd" out of that and just synced the rest of it without the backing up step.
Then I disconnected the device and reattached it. I went back and am re-syncing. The backing up step has been going for almost an hour and its only 1/5th across the progress bar. It is moving, but noticeably. If I put my mouse pointer icon on the end of the progress made so far, then come back and look at it 10 minutes later, it has made progress. So, it is backing up, but so incredibly slowly.
Anyone experience this before? Any idea what could be the cause or fix to this?
I left it for several more hours. In fact, I started the syncing around 6 pm, and went to bed around 11. It was only 3/4 to 4/5 done backing up by that point.
I left it overnight, and in the very early morning (6 or 7 am), it had the familiar and comforting "Sync Complete" message.
Still have no idea why it took so fookin long, or it it will happen again next time.
I don't think the problem is the issue pertaining to Zinio disrupting backups, as discussed here: http://imgs.zinio.com/faq/ipad.htm#backup because I already followed those steps.
Now, two nights ago, I updated the firmware. It only took a few minutes. I didn't notice until last night, some of my old movies that I handbrake'd into iTunes were no longer on my iPad. I had to go back into the Time Machine to retrieve them.
I re-synced the iPad. It took about 10 minutes doing step 1, backing up. However, it froze at about 95% complete. I thought it was just going slow again (last time was hours!), so I went to bed. I woke up this morning and it was still frozen. I ejected the iPad from the sidebar window and stopped the sync by clicking the little black "X" in the message window.
I shut down iTunes and restarted my MacBook. I re-synced and it skipped the Step 1, Backing Up and went in to Step 2. It completed the sync moving over the movies, but no photos or music.
I re-synced immediately afterward (after disconnecting and reconnecting the device) and got a message about iTunes not being able to back up my iPad due to another syncing in process. It still synced and this time it moved about 256 photos. Not sure why- maybe I had "Sync recent 1000 events" or something checkmarked in the iTunes Sync window.
I re-synced again immediately afterward (also disconnecting and reconnecting first) and got the same message about iTunes not being able to back up my iPad. It still synced the rest of the sync process, but this time it moved about a dozen songs around. I don't know why I each time I sync it does different things and I get the error messages.
My iPad seems to be giving me issues with syncing, anyone have any idea what is going on or how to resolve it?
Thanks!

1. Some people have reported slow syncing with anything but the iPad's own USB cable (e.g. using a US cable from an iPhone/iPod). Try different cables
2. More work - disable iTunes syncing completely, then re-enable a bit at a time, e.g. one movie at a time, one playlist at a time, one photo album at a time. There are periodic reports of syncing issues caused by a bit of media that's been corrupted, and this (tedious) approach allows you to identify where the problem might be.
3. If that fails, do a clean restore back to factory settings, then progressively re-enable syncing as above.
Hope this helps

IPad syncing issue

I am having issues with my iPad syncing.
1. It's an iPad gen 2. OS is up to date, running properly and it connects to my computer and iTunes.
2. I am on Windows 8 and my iTunes is up to date.
I have a new computer and thought that I had sync'd it before but I may not have. I am not sure if it is a windows 8 issue or not. And if it is, how to resolve.
When I connect and try to sync it recognizes the iPad and goes through the steps but when it comes to the actual syncing doesn't. It just stops. I have transfered purchased songs from the iPad to iTunes and these show in my library, but doesn't seem to want to sync the other way from iTunes to the iPad.
Not sure what else to do? I have read most of the links others have provided but doesn't answer the issue I am having.
Help?
Thanks!

Sync Your iOS Device with a New Computer Without Losing Data
http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/http://www.howtogeek.com/104298/sync-your-ios-device-with-a-new-computer-without -losing-data/
Syncing to a "New" Computer or replacing a "crashed" Hard Drive
https://discussions.apple.com/docs/DOC-3141https://discussions.apple.com/docs/DOC-3141
 Cheers, Tom

Exchange 2010\Outlook Mail issues

Hi,
I am having some issues with mail disappearing and outlook not updating. The issues are:
When sending an email from Outlook it appears in the sent items for 30 seconds in Outlook and then disappears. It never shows up in OWA The email does send though. If an email is sent via OWA the email appears and stays in both OWA and Outlook. This is
happening in Outlook 2010\Exchange 2010
Updating issues on random folders in Outlook. This is happening on both Outlook 2013 and Outlook 2010 different users with the same Exchange 2010 back end.
Both users have cached email forced. I have tried rebuilding the mailbox locally.
Cheers,
Zac Avramides

Hi,
Thanks for your detailed information about the symptom.
It seems the issue is more related to the Outlook client since OWA works fine. I suggest we can follow the checkpoints below:
1. Rebuild Outlook profile.
2. Disable any third-party firewall or AV programs.
3. Run Windows in Clean Boot.
4. Run Outlook in safe mode by “Outlook /safe”.
What’s the result now?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Exchange 2010 Outlook Anywhere issues

I have an Exchange 2010 cas server that works fine with OWA internally and over the internet, and Outlook Anywhere works fine internally. When I try to access it outside the office though, the authentication prompt just keeps coming up for any user I try
it on. I have used the connectivity analyzer, and it gives me what I've pasted below. I have disabled OA and uninstalled the RPC, rebooted and installed again and set it back up, with no luck. I've also tried both NTLM and Basic setups on the server side,
and they both give the same error from outside the office. I also have checked my firewall settings, and everything is good. The only thing I can think of is that my reverse proxy is causing an issue. We have RHEL 5 with apache doing reverse proxy. Everything
else works though, so I'm not sure why OA wouldn't?
RPC Proxy can't be pinged.
Additional Details
An unexpected network-level exception was encountered. Exception details:
Message: The remote server returned an error: (501) Not Implemented.
Type: Microsoft.Exchange.Tools.ExRca.Extensions.MapiTransportException
Stack trace:
   at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
   at Microsoft.Exchange.Tools.ExRca.Tests.MapiPingProxyTest.PerformTestReally()
Exception details:
Message: The remote server returned an error: (501) Not Implemented.
Type: System.Net.WebException
Stack trace:
   at System.Net.HttpWebRequest.GetResponse()
   at RpcPingLib.RpcPing.PingProxy(String internalServerFqdn, String endpoint)
   at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
Elapsed Time: 198 ms.

Hello
501 is an internal server error.
Please browse RPC virtual directory from outside, and see if you are getting a default response - Which should be a blank page.
If you are not getting a blank page, then you need to troubleshoot that first - May be re-install RPC over HTTP.
Let me know if you need any help
AkashG || For any further queries, please mark an email to [email protected] ||

Exchange 2010 Mailbox automapping issues after updated to Rollup 5 for Exchange Server 2010 SP3

Hi,
i have problem with Outlook Uses who have Full Access on other mailbox.
An authentication window pop up very time a user start Outlook.
If i remove the access everything is ok.
if i insert manual the mailbox everything is ok
The System was for 3 days ago updated to Rollup 5 for Exchange Server 2010 SP3
Before the update, was no issue.
i will appreciated any help
Thanks

Same issue here. Ever since we installed Update Rollup 5 for SP3 Exchange 2010 mailboxes that were auto mapped are not accessible. They all get the same error.
Cannot expand the folder. The set of folders cannot be opened. The attempt to log on to the Microsoft Exchange has failed.
What I have been doing is removing the users permission, then adding them back using the noautomap switch in Powershell. After doing that, the user manually adds the mailbox and all is well.
Just a note here, I suspect it may have something to do with the version of Outlook 2010. We are running an older version here. I think only SP1 with no other incremental updates. Office is up to SP2. Also, one of the users I was working with could not access
the mailbox no matter what we tried but she can walk over to another workstation and open Outlook and access the very same mailbox so that pretty much proves its software related particularly with Outlook.
I cannot reproduce the problem on a workstation (XP) with a newer version of Outlook.
This has been wearing me out and I suspected the Update Rollup all long. Now I am confident as others are having the same problem. If you find out anything on how to fix this other than the steps above, let me know.

Exchange 2010 & Ipad Sync Issues

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