Exchange 2010 ActiveSync Calendar Issues

We use Exchange 2010, SP1, RU6 in our enterprise. We are having many problems with calendar synchronization between Exchange and iOS 5.0.1 devices (iPad and iPhone). Is anyone else having the same problem? Anyone have answers. We opened a case with Apple and they told us that these are known issues with iOS 5 and they would be addressed in a future release. Anyone know when this will be addressed? Thanks.

48 hrs now since talking with Microsoft.
I agree it is an iOS issue but Microsoft can typically find a fix around the situation regardless of the root offender. The hope is that the events may still be tagged such that Microsoft may still be able to correct the events. Regardless, Microsoft has elevated the case two levels to correct the issue. This is much more than Apple has been willing to do. Their response thus far has literally been "let us know what Microsoft says". I am not necessarily working with Microsoft but more not working with Apple (for their dis-interest in the situation). Microsoft has been on the phone with us taking traces of email calendar activity to see what the underlying problem is.
I work in education and I have since halted all further deployments of iOS devices since the majority are administrative personnel and they would definitely be hooking into the Exchange environment. My recommendation has been to my student base is to also halt deployments if they are putting students into their Exchange environments.
Not that I am an Apple basher but I don't think Apple is ready for the enterprise. Now that I have moved to a Galaxy S II, I feel safer that I will not miss my meetings. i live by my calendar. My 4s in in my drawer for now.

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Z10 with Exchange 2010 Activesync missing incoming messages

Z10 with Exchange 2010 Activesync won't download all messages, missing messages include messages sent to internal Exchange distribution groups and bulk email (I could live with this one, lol) Activesync works fine on iOS and android devices (100+ devices in my organization with no issues). Tried enabling secure IMAP on the exchange server, and with this config the messages are delivered, but the body of the same messages missing with the activesync setup have a [No body found] in the message body and are otherwise blank. Tried running the EAVT tool and it returns "Nothing was found for provided credentials" . My personal Gmail account works fine on the phone, tried loading the 10.1 Blackberry OS and had the same problem. Tried setting up the account multiple times, used both autodiscover and manual setup to no avail. Any thoughts? Thanks in advance for your help!

Hey cyberayk,
Welcome to the BlackBerry® Support Community Forums.
Do these email messages get redirected to a different folder on the Exchange Server? If yes, On the BlackBerry smartphone go to Settings > Accounts> Select the account> Edit Folder Settings, are these folders selected?
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

After ICS update, stock email not syncing for exchange 2010 activesync.

After ICS update, stock email not syncing for exchange 2010 activesync.
My corporate email which was flawlessly working before ICS update. Even though I tried re-creating a new account, it hangs "waiting for sync"
Has any patch been released or explicit instructions have been provided ?
First sync:
5/3/2012 7:47 PM
Last successful sync:
Not Available
Folders synced:
0
Device name:
Not Available
Device model:
MT11i
Phone number:
Not Available
Mobile network:
Not Available
Device type:
Android
Device ID:
xxxxxxxxxxxxxxxxxxx
Device IMEI:
Not Available
Device OS:
Android 4.0.3
Device language:
Not Available
User agent:
Android/4.0.3-EAS-1.3
Access state:
Access Granted
Access set by:
Global Permissions
Policy applied:
Active Sync Policy - Partially applied
Policy updated:
5/5/2012 8:11 AM
ActiveSync version:
14.1
Also at http://talk.sonymobile.com/message/184221
Whyr is this defect "assumed answered" ? I went though all the posts and didnt find any solution?

Hopefully my reply to this can help.
http://talk.sonymobile.com/message/190149#190149
And please try to keep same problem in same thread.
- Community Manager Sony Xperia Support Forum
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If you want to get in touch with the local support team for your country please visit our contact page.

Exchange 2007 Room Calendar Issues

Hello, on our Exchange 2007 server, we have 6 room mailboxes, all setup exactly alike. One of the mailboxes started not responding to calendar requests. If I schedule a meeting, exchange does it's part, and sends out the invitation, but nothing shows in
the room calendar itself. Besides exporting the existing calendar entries and creating a new mailbox, is there anything I can try?
[PS] C:\Windows\System32>Get-MailboxCalendarSettings RadcliffeConf.Room | fl
AutomateProcessing : AutoAccept
AllowConflicts : False
BookingWindowInDays : 180
MaximumDurationInMinutes : 1440
AllowRecurringMeetings : True
EnforceSchedulingHorizon : True
ScheduleOnlyDuringWorkHours : False
ConflictPercentageAllowed : 0
MaximumConflictInstances : 0
ForwardRequestsToDelegates : True
DeleteAttachments : True
DeleteComments : True
RemovePrivateProperty : True
DeleteSubject : True
DisableReminders : True
AddOrganizerToSubject : True
DeleteNonCalendarItems : True
TentativePendingApproval : True
EnableResponseDetails : True
OrganizerInfo : True
ResourceDelegates : {}
RequestOutOfPolicy :
AllRequestOutOfPolicy : False
BookInPolicy :
AllBookInPolicy : True
RequestInPolicy :
AllRequestInPolicy : False
AddAdditionalResponse : False
AdditionalResponse :
RemoveOldMeetingMessages : True
AddNewRequestsTentatively : True
ProcessExternalMeetingMessages : False
DefaultReminderTime : 15
RemoveForwardedMeetingNotifications : False
Identity : xxxx.com/SDI Users Groups and Computers/
Room Mailboxes/Radcliffe Conf. Room

Hi n3lka
Thank you for your question.
Owing to not respond, you can try to check the mailbox permission.
“nothing show in the room calendar itself”, you can make outlook in cache mode, then, you can try to uncheck option “Download share folders”.
There is a similar thread you can refer to by the following link:
https://social.technet.microsoft.com/Forums/en-US/cb057c90-9eaa-4ead-8b1d-68e8ae87c0b0/exchange-2007-room-calendar-issues?forum=exchangesvrclientslega
when nothing shows in the room calendar itself, you can try to make another user schedule a meeting, if another user schedule a meeting successful, you can refer to the following link to solve it:
https://social.technet.microsoft.com/Forums/en-US/a31af989-aee1-42f0-88bd-c178c6199379/exchange-2007-room-mailbox-and-calendar-issue?forum=exchangesvradminlegacy
If there are any questions, please let me know.
Best Regard,
Jim

Exchange 2010 Room Calendar Permissions are too permissive when Default is set to None.

Help! Room Calendar permissions are too permissive when Default is set to None.
We are a brand new Exchange 2010 shop, and have setup several conference rooms. Many of them are restricted to specific groups to book via In-Policy Requests using Resource Booking Attendant. The Room Calendar permissions for most
rooms shows only two options for the Default access: None and Full Details. Default is set to None, yet if someone opens the room calendar in Outlook (& they are not part of the In-Policy restrictions) they are able to see the full meeting details
(even open the meeting for full details). How is this possible when by default they should not have any access as it is set to None? Some rooms would not be a problem for clients to see the details, but some rooms like Executive rooms need to be
locked down so that others cannot see the room details - None.
I also found this, although it did not make a difference. If I create an Outlook profile for the room and login as the room calendar in Outlook, go to File, Options, Calendar, Resource Scheduling, Set Permissions I get different default options:
None, "Free/Busy time", "Free/Busy time, subject, location" and Full Details. Why do I have more options in this view rather than the Room Calendar Permissions? I looked at two rooms and both Default options were set to "Free/Busy
time", so I changed these settings to None. Still the clients can view the full room calendar details. What are we missing to get the room calendar locked down so it is not displaying details to everyone?

Only the default groups and Exchange Admins have Full Access to these items, so that is not the issue.
-MailboxFolderPermission 1RP07AWest:\Calendar cmdlet and it shows the same access I see when I open the calendar in Outlook and view the Permissions as shown below - Default is set to None.
As I stated in my last reply the only thing that finally forced it to be blocked is changing the Resource Scheduling permissions under Options > Calendar for that room mailbox. If I have to do that for each room calendar, it's going to
take considerable time to change each one. Is there a cmdlet to allow me to access and change that setting as well?
RunspaceId   : ea4ebc26-1d22-4a7d-b115-1b609099bae3
FolderName   : Calendar
User         : Default
AccessRights : {None}
Identity     : Default
IsValid      : True
ObjectState : New
RunspaceId   : ea4ebc26-1d22-4a7d-b115-1b609099bae3
FolderName   : Calendar
User         : Anonymous
AccessRights : {None}
Identity     : Anonymous
IsValid      : True
ObjectState : New

Exchange 2010 - ActiveSync - Error:TooManyClientOperations

Hello,
For last 4 months, our mobile workforce is using ActiveSync access to Exchange 2010 in combination with McAfee Enterprise Mobility Management 12.0 that acts as an (kind of) ActiveSync proxy. Monitoring IIS logs on our Exchange CAS/MBX
server, I’ve noticed that one of our users recently started getting a lot of following errors:
Cmd=Sync&User=domain%5Cuser.name&DeviceId=SEC2FA0AC3DE555E&DeviceType=SAMSUNGSMG900F&Log=V121_LdapC1_RpcC24_RpcL63_Pk3978727234_Error:TooManyClientOperations_As:AllowedG_Mbx:server.domain.com_Throttle0_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f0%25%2cCAS%3a%24null%2f%24null%2f3%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fcfff8eee-4334-
Mobile device has all the latest updates installed.
Searching Internet, only relevant article I managed to find is on Microsoft Exchange Japan blog:
http://blogs.technet.com/b/exchangeteamjp/archive/2014/07/24/3635022.aspx
As I cannot find any other reference on MaxNumberOfClientOperations, I am reluctant to make that change easily. I would also like to know is there any way to monitor what exactly is happening (e.g. I would like to have a way to get more
info on currently active operations that IIS log is reffering to).
Thanks, MiToZ

Hello Martin,
Thanks for answering. I am aware of Exchange Throttling Policy concept, but I am uncertain what is happening with this particular user and I am looking for ways to troubleshoot it further. Using ActiveSync troubleshooting script from Exchange Team Blog
(http://blogs.technet.com/b/exchange/archive/2012/01/31/a-script-to-troubleshoot-issues-with-exchange-activesync.aspx), I can
see that this user is not anywhere near our top users based on number of ActiveSync commands sent to our Exchange server. Is there any cmdlet, log or any other way that I could use to see currently (or at some point in time) active client
operations?
Thanks, MiToZ

Exchange 2010: ActiveSync Report shows large amount of hits. So what should I do?

Hello,
We currently use the ActiveSync Report to run a daily report of Hits on the Exchange 2010 SP3 RU5 CAS servers (http://blogs.technet.com/b/exchange/archive/2012/01/31/a-script-to-troubleshoot-issues-with-exchange-activesync.aspx)
The script will report a large number of hits for several users, for different reasons. The question I have is what do we do about it? It's great to know we have a large number of hits, but I'm not sure why and what to do about it.
Examples:
1) No User, DeviceID, DeviceType (the columns are blank) and it shows 19,000 hits. Almost all are from IIS_4xx (what does that mean?)
2) A user with 16,200 hits and it looks like 15,661 were from PING
3) A user with 3,493 hits and it looks like 3224 were from SYNC
Any advice on how to investigate and resolve the data that the daily script for ActiveSync hits reports?
Thanks!

WHY are there so many PINGS for some device, and so many SYNC for others. And why is one deviceID/UserID blank?
because it is how the ActiveSync Client is setup. You will need to have the users to upgrade their client. for e.g. iOS verion (dont remember the version number) has some severe issue back in the past and brought down the CAS server due to so much log generation.
If your user still have the old OS/iOS on their device then you have to have them upgrade.
Why the userid or device id is blank -- I have no idea but I can't of there may be some Android devices.
Where Technology Meets Talent

Exchange 2010 Active Sync issues

I know I've posted a lot lately, but the issues keep rolling in with this upgrade. Since upgrading to Exchange 2010, I have 2 users ( that have come forward thus far) saying they are unable to add exchange mail back onto their phones.
When I go into EMC to look at it and right-click on the uses it shows the option to manage mobile device. Usually when there is no device paired, that option doesnt come up. When I go into manage mobile device, it shows that there is no device
listed. If I run Get-ActiveSyncDeviceStatistics -Mailbox:"alias" I get the same result. It shows no device. I think this is locking the user out somehow from being able to add exchange back onto their mobile device.
I have also tried removing their email box from the server, then re-attaching it. I get the same results each time. They can add exchange to their phones, but when it tries to download mail it gets "Cannot get mail. Connection to the
server failed." Even after they were able to add their account into their phone.

Since you had ActiveSync devices on these accounts on the old system, the tools know those devices existed. However, you can't manage them until you connect through the new system. Is your Exchange 2010 system the one that handles the inbound
ActiveSync connections? Downlevel systems can't support any
mailbox connections to newer systems.

Exchange 2010 ActiveSync with Treo 755p

We're in the process of migrating from 2003 Exchange to 2010 and are having a problem with Treo's 755p. All other devices are able to synchronize using ActiveSync but Treo's are getting an error connecting to the server. I tried calling Palm and was told that Exchange 2010 is not supported.
We have a GoDaddy's 256-bit SSL class 2 certificate could this be a culprit?
Has anyone got it to work? How?
Post relates to: Treo 755p (Sprint)

itad wrote:
We have a GoDaddy's 256-bit SSL class 2 certificate could this be a culprit?
Did that certificate work with Exchange 2003 on the same host name? If so, then the certificate probably is not the culprit. If it's a new certificate or a new host name, you could search here for SSL threads. There may be issues with 128 vs. 256 bit certificates, and having the host name listed in the Subject Alternative Name field rather than being the main host name on the certificate.
I don't have any personal experience with 2010...

Exchange 2010\Outlook Mail issues

Hi,
I am having some issues with mail disappearing and outlook not updating. The issues are:
When sending an email from Outlook it appears in the sent items for 30 seconds in Outlook and then disappears. It never shows up in OWA The email does send though. If an email is sent via OWA the email appears and stays in both OWA and Outlook. This is
happening in Outlook 2010\Exchange 2010
Updating issues on random folders in Outlook. This is happening on both Outlook 2013 and Outlook 2010 different users with the same Exchange 2010 back end.
Both users have cached email forced. I have tried rebuilding the mailbox locally.
Cheers,
Zac Avramides

Hi,
Thanks for your detailed information about the symptom.
It seems the issue is more related to the Outlook client since OWA works fine. I suggest we can follow the checkpoints below:
1. Rebuild Outlook profile.
2. Disable any third-party firewall or AV programs.
3. Run Windows in Clean Boot.
4. Run Outlook in safe mode by “Outlook /safe”.
What’s the result now?
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Outlook / Exchange 2010 shared calendars performance

Hi, we are using Outlook 2010 connecting to Exchange 2010 over a WAN (120ms average RTT). Cached mode is forced on all clients. Our users are finding that performance of shared calendars is very poor in "online" mode. However as they are all using Outlook
2010, checking "download shared folders" means that ALL secondary mailbox folders are cached and we don't want this to happen. Users are typically PAs who have been granted full mailbox access to their exec's mailbox. These users may have several shared calendars
open at once which makes the situation even worse.
Is there a way that we can revert Outlook 2010 to the previous 2007 behaviour whereby with secondary mailboxes only the calendar / contacts etc are cached? I have seen articles referring to a reg value "CacheOthersMail" that can be added but this seems to
have no effect on a couple of clients we've tried - if the "download shared folders" option is checked, everything is still cached, and if it's unchecked, everything switches to "online".
Any help appreciated,
Nick

Yes, setting that registry key to 0 should do the trick. You might need to recreate the mail profile though or recreate the ost-file to directly get rid of what is currently being cached.
As you've currently forced the caching by a GPO, check your policy keys as well.
See; http://www.msoutlook.info/question/561
Robert Sparnaaij
[MVP-Outlook]
Outlook guides and more: HowTo-Outlook.com
Outlook Quick Tips: MSOutlook.info

Andrioid 4.4.4 Galaxy S5 and Exchange 2010 / Active Directory issue

I have posted this here because I don't see a category for Exchange 2010 which is what we currently use and I am not sure where else to post it. Please redirect if needed. Thanks in advance.
I am an IT Tech and I am trying to connect my phone to my email using the standard email application on the phone, with no success.
I was convinced for a long while that it was my phone.
I tried everything I could with the phone and restricting background data and everything but nothing worked.
I type in the credentials and it accepts them and shows me the mailbox but then it never loads the mail and folders.
I must have gone through this process 100 times and occasionally I get a message saying the certificate is incorrect do I want to accept it anyway.
I view the certificate and it is for another domain. When that doesn’t happen I just get pushed from checking the server setting and then it moves right to the settings of the mailbox.
However I don’t get the warning like I did when I created a new mailbox and AD account.
Create new exchange mailbox/ AD account – This worked, but ultimately I want my current user name and mailbox to work.
I don’t want to move to a new one if I don’t have to – I created a new mailbox which intern created an AD account.
After this was done I attempted to sync this account with the phone.
It worked first time without a problem. After the phone checked the server settings it gave me the warning that I was going to have to let the server control the device like it always does.
It also made me accept the System Administrator settings.
I sent a test email to and from it with no problem.
There are other people on our server with Galaxy S5’s and other Android based devices and I have added mail to their devices just like I would my device and they have no problems at all.
I have matched up the mailbox settings and AD settings and everything is the same for the most part.
It is bound to be a little different because I am an IT Tech so obviously I have more than the others, but I don’t feel like additional security should not allow me to add to my mailbox to my device
Other things I tried through the process, with no success, in no particular order are:
Tried connecting my account from different devices
Disconnected and recreated mailbox
Deleted and recreated AD account
There is one thing I noticed in the security tab of the AD account, other people using our mail system and Android based devices have something called
Data Sync. That is some sort of contact in AD
I guess. I cannot find any information about it and when I add it to my security tab, it will not stay.
After I close AD and check back 15 minutes late it is gone.
I am trying to describe this the best possible way. Has anyone experienced similar issue?
If there is any further information needed feel free to ask.

Then I would firstly suggest visiting the Remote Connectivity Analyzer Website to check common availability to your mailbox. Just run through the test.
I ran this test as suggested two different ways. With my user name and password and then a second time with the mail server. Both times in failed all tests with the exception of the following three:
Attempting to resolve the host name in DNS.
Testing the TCP port 443 on host to ensure it's listening and open.
The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server on port 443.
All three of these passed. I am not sure what most of this means, but we have people in the company a variety of different devices that connect with no problem. For this reason I believe this problem is localized to my AD account or my mailbox,
I have matched up settings with people that I know have the same device and use it on a daily basis with no problem and can not find anything different.

Exchange 2010 Shared Calendar

We have a law firm with Exchange 2010 running. They want a team calendar (for the attorney scheduling) that can be edited by any of the secretaries. But they also need to see it on their mobile (cell) devices
What is the "best practice" for setting up a group calendar like this and make it visible to mobile devices?

Hi,
Is there any update on this thread?
Regards,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

Exchange 2010 Activesync with the Windows 8.1 mail app limited to 10 MB attachments?

We have a few executives that want to use the mail app on their 8.1 tablets to access our Exchange 2010 SP3 Ru7 servers via Activesync. They get connected and can sync mail, but when they
try to download attachments that are larger than 10 MB, they get an error (Sorry I don't have the exact wording) the error doesn't say anything about attachment size limit, but it works if the attachment is 9.5 MB and they get the error as soon
as the attachment is greater than 10 MB.<o:p></o:p>
I tested the app with the same attachments greater than 10 MB with an Outlook.com account and it works ok on the Windows 8.1 tablet.<o:p></o:p>
I also tested using an IPad against the Exchange servers and I can download attachments greater than 10 MB just fine.<o:p></o:p>
So it looks like only the combination of Exchange (2010 in my case) and the Windows 8.1 mail app has the limitation?
<o:p></o:p>

ActiveSync is limited in the same manner that OWA and web services are. See the following page to see how to increase this limit:
http://technet.microsoft.com/en-us/library/aa996835(v=exchg.141).aspx

Exchange 2010 Activesync Quarantine message to admin missing ECP URL?

Hi folks,
I have recently enabled the Active Sync quarantine feature in Exchange 2010 (running SP3) and it is working perfectly. However, a co-worker states that during his testing roughly a year ago, the message sent to administrators advising of the device being quarantined
contained a URL that you could click, it would take you to the ECP page where you would need to click approve. I have posted the message received currently by admins below, does anyone know why the URL is not embedded or is there another step somewhere I missed?
Is it possible that SP3 or another Exchange related update removed the URL from the message?
The Exchange ActiveSync service has quarantined the mobile phone listed below. It won't be able to synchronize Exchange content until you take action.
To perform an action for this device, select the device from among the quarantined devices displayed on the ActiveSync Access tab in the Exchange Control Panel.
Information about the device that triggered this notice:
User: [email protected]
Device model: Q10 xxxxxxxx
Device type: BlackBerry
Device ID: xxxxxxxxxxx
Device OS: BlackBerry 10
Device user agent: xxxxxxxxxxxxxxxx
Device phone number: *******9502
Device IMEI: xxxxxxxxxxxxxxxxx
Exchange ActiveSync version: 14.1
Device policy applied: Default
Device policies status: AppliedInFull
Device access state: Quarantined
Device access state reason: Global
Device access control rule:
Sent at 11/19/2014 11:21:33 AM to [email protected]
I should also mention that when I run "Get-EcpVirtualDirectory -server xxxxxxx | format-list" the internal URL is correct (https://webmail.domain.com/ecp) and the external URL is blank (which is fine by me).

I should also mention that when I run "Get-EcpVirtualDirectory -server xxxxxxx | format-list" the internal URL is correct (https://webmail.domain.com/ecp) and the external URL is blank (which is fine by me).
Hi,
Good that you mentioned that, cause that is the reason why you don't get a link in the Quarantine message sent to the AdminRecipient.
Martina Miskovic

Exchange 2010 ActiveSync Calendar Issues

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