Exchange 2010 mailbox not able to access auto-mapped Exchange 2013 CU3 mailbox

Hi,
We are in co-existence with Exchange 2010 SP3 and Exchange 2013 CU3.
Outlook Anywhere and Autodiscover pointed towards Exchange 2013 CAS servers. Everything works fine irrespective where is mailbox is located Exchange 2010 or 2013.
When I tried to access auto-mapped mailbox from Exchange 2010 as primary mailbox accessing auto-mapped Exchange 2013 mailbox "Cannot expand the folder. The set of folders cannot be opened. Microsoft Exchange is not available. Either there are network
problems or the Exchange server is down for maintenance".
Exchange 2013 OutlookAnywhere "Externalclientauthenticationmethod" is Basic and "Internalclientauthencitcationmethod" is NTLM. Everything is setup as per the Tech-net recommendations.
Checked both these articles but still it is not working:
http://support.microsoft.com/kb/2839517
http://support.microsoft.com/kb/2834139
Please let me know if there are any other ideas.
Raman

Hi,
I recommend you refer to the following articles to troubleshoot the issue:
Troubleshooting Mailbox Auto-Mapping : Autodiscover
Details about the shared mailbox that is to be accessed will be returned to the Outlook client by the autodiscover process. This is really handy to know if you are ever in the position where you need to troubleshoot why the auto-mapping feature isn’t working
correctly
Troubleshooting Mailbox Auto-Mapping : Permissions
When you use either the Exchange Management Console or the Exchange Management Shell to grant a user with full access permission against another mailbox, permissions changes are made to allow this as you might expect. Certain Active Directory attributes
are also updated to reflect both the Active Directory account of the mailbox being accessed as well as the Active Directory account of the accessing mailbox. Specifically, you can check the contents of the msExchDelegateListLink and msExchDelegateListBL Active
Directory attributes to see these details and it is worth checking these if you have any suspicions that things aren’t working correctly.
Hope this helps!
Thanks.
Niko Cheng
TechNet Community Support

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