Executing/accessing workitem(approv./rejects on BSPage ) from Outlook

Question

Hi
Could you plz guide me on the following requirement.
A request should be approved by manager. And its a BSP application. Both request creation and approval is through BSP pages. I understand we have to generate(from WF_EXTSRV) a WF Task with reference to Approval BSP page. And include the same task in the workflow. So whenever a request is created, a workitem will be sent to manager's SAP-inbox. so when workitem is executed approval BSP page will be opned in a browser where manager will either approvr/rejects[he will also provide reason on the page].
But the business process is such a way that manager will execute the workitems only from outlook.
So now my question is, workitem should be availble in outlook for manager's access. How a mail can be sent to manager's inbox with links to workitem, whenever a request is created. So that when clicked on the link, work item should be executed & approval BSP page should be open in browser. Manager will either approv/reject the request which is in process. And then manger's action should be sent back to workflow.
Please let me know what configuration is required in order to achive this requirement. let me know where can i find the help(URL) for this configuration.
Regards,
KR
Message was edited by: K R
Message was edited by: K R

Answer 1

So if i get this right, you want to send a mail from the System to the Manager. The Manager should receive a link to the correct BSP Page. OK i use something like that...
A function module with this code:
function z_tpaf_send_14days_mail.
""Lokale Schnittstelle:
*"  IMPORTING
*"     REFERENCE(IWA_DATA) TYPE  >(DDIC TABLE)<
*"  EXCEPTIONS
*"      CONTACT_ERROR
*"      NO_MAIL_ADRESS
*"      MESSAGE_NOT_SENT
*"      SAP_CONTACT_NOT_EXIST
  class cl_abap_char_utilities definition load.
  data: lwa_sadrpx  type sadrpx,
        lwa_sadr10  type sadr10,
        lt_mail     type table of solisti1,
        lwa_mail    type solisti1,
        ls_doc      like sodocchgi1,
        lt_rec      type table of somlreci1,
        wa_rec      type somlreci1,
        lv_int      type i,
        lwa_rfc     type ztpa_customize,
        lwa_link    type ztpa_customize,
        lt_text     type table of solisti1,
        lt_vsadrp   type table of v_sadrp,
        lwa_vsadrp  type v_sadrp.
  select single adrnr from sadrpx into corresponding fields of lwa_sadrpx
  where susid = iwa_data-userid.
  if sy-subrc ne 0.
    raise contact_error.
  endif.
  select single * from sadr10 into lwa_sadr10
    where adrnr = lwa_sadrpx-adrnr
    and   lfdnr = '001'.
  if lwa_sadr10-smtp_adr is initial.
    raise no_mail_adress.
  endif.
  select single * from ztpa_customize into lwa_rfc
    where sysid = sy-sysid
    and   type  = 'RFC_MAIL'.
  select single * from ztpa_customize into lwa_link
    where sysid = sy-sysid
    and   type  = 'LINK_NOTI'.
  wa_rec-receiver = lwa_sadr10-smtp_adr.
  wa_rec-rec_type = 'U'.
  append wa_rec to lt_rec.
    call function 'BN_USER_FETCH'
    exporting
      input                 = iwa_data-userid
      LEFT_COMPANY          = ' '
      MULTIPLE              = ' '
    no_dialog             = 'X'
      SEND_EXTERN           = ' '
      SEND_INTERN           = 'X'
      SEND_PRIVAT           = ' '
    IMPORTING
      ADDRESS               =
      VOLLNAME              =
    tables
      user                  = lt_vsadrp
   exceptions
     entry_incorrect       = 1
     id_not_exist          = 2
     no_entry              = 3
     user_locked           = 4
     user_not_exist        = 5
     others                = 6.
  read table lt_vsadrp into lwa_vsadrp index 1.
  if lwa_vsadrp is initial.
    raise sap_contact_not_exist.
  endif.
***********************************START MAIL TEXT******************************
  concatenate 'Dear ' lwa_vsadrp-name1 into lwa_mail separated by space.
  append lwa_mail to lt_mail.
  lwa_mail = '>TEXTTEXTTEXT'.
  append lwa_mail to lt_mail.
  lwa_mail = .'.
  append lwa_mail to lt_mail.
  lwa_mail = ''.
  append lwa_mail to lt_mail.
    lwa_mail = ''.
  append lwa_mail to lt_mail.
***********************************END TEXT******************************
  ls_doc-obj_name = 'Notification'.
CONCATENATE 'Notification Change Request' wa_creq-change_id INTO ls_doc-obj_descr SEPARATED BY space.
  ls_doc-obj_descr = 'Notification Third Party Access Request TIME OUT'.
  ls_doc-sensitivty = 'O'.
  describe table lt_mail lines lv_int.
  lv_int =  lv_int * 255.
  ls_doc-doc_size = lv_int.
  call function 'SO_NEW_DOCUMENT_SEND_API1'
    destination lwa_rfc-value
    exporting
      document_data                    = ls_doc
    DOCUMENT_TYPE                    = 'RAW'
    PUT_IN_OUTBOX                    = ' '
      commit_work                      = 'X'
  IMPORTING
    SENT_TO_ALL                      =
    NEW_OBJECT_ID                    =
    tables
    OBJECT_HEADER                    =
    CONTENTS_HEX                     =
    OBJECT_PARA                      =
    OBJECT_PARB                      =
      object_content                   = lt_mail
      receivers                        = lt_rec
   exceptions
     too_many_receivers               = 1
     document_not_sent                = 2
     document_type_not_exist          = 3
     operation_no_authorization       = 4
     parameter_error                  = 5
     x_error                          = 6
     enqueue_error                    = 7
     others                           = 8.
  if sy-subrc <> 0.
    raise message_not_sent.
  endif.
endfunction.
I hope this helps...
Regards
Lars