Export BIRT reports to PDF, Excel or Word is not working properly

Dear Forum members,
We are seeing an issue with the BIRT reports Export option where some reports are working fine(exporting properly) in PDF but Not in Excel or Word or PowerPoint.
In some cases, we are NOT able to export some reports in PDF as well.
BIRT reports are integrated in our java application and Weblogic is our application server. We have both Windows and Linux environment.
We see the errors shown below. Please let me know if any one knows how to resolve this issue.
+ org.eclipse.birt.report.service.api.ReportServiceException: Error happened while running the report.
AxisFault
faultCode: {}Server.userException
faultSubcode:
faultString: org.eclipse.birt.report.service.api.ReportServiceException: Error happened while running the report.
faultActor:
faultNode:
faultDetail:
{}stackTrace:org.eclipse.birt.report.service.api.ReportServiceException: Error happened while running the report.
at org.eclipse.birt.report.service.ReportEngineService.throwDummyException(ReportEngineService.java:1104)
at org.eclipse.birt.report.service.ReportEngineService.renderReport(ReportEngineService.java:1551)
at org.eclipse.birt.report.service.BirtViewerReportService.renderReport(BirtViewerReportService.java:369)
at org.eclipse.birt.report.service.actionhandler.BirtRenderReportActionHandler.__execute(BirtRenderReportActionHandler.java:65)
at org.eclipse.birt.report.service.actionhandler.AbstractBaseActionHandler.execute(AbstractBaseActionHandler.java:90)
at org.eclipse.birt.report.presentation.aggregation.layout.FramesetFragment.doService(FramesetFragment.java:222)
at org.eclipse.birt.report.presentation.aggregation.layout.FramesetFragment.service(FramesetFragment.java:86)
at org.eclipse.birt.report.servlet.ViewerServlet.__doGet(ViewerServlet.java:181)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doPost(BirtSoapMessageDispatcherServlet.java:278)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:122)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at org.eclipse.birt.report.filter.ViewerFilter.doFilter(ViewerFilter.java:68)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3748)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3714)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2283)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2182)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1491)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:263)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
Caused by: org.eclipse.birt.report.engine.api.EngineException: Error happened while running the report.
at org.eclipse.birt.report.engine.api.impl.RenderTask.render(RenderTask.java:308)
at org.eclipse.birt.report.service.ReportEngineService.renderReport(ReportEngineService.java:1545)
at org.eclipse.birt.report.service.BirtViewerReportService.renderReport(BirtViewerReportService.java:369)
at org.eclipse.birt.report.service.actionhandler.BirtRenderReportActionHandler.__execute(BirtRenderReportActionHandler.java:67)
at org.eclipse.birt.report.service.actionhandler.AbstractBaseActionHandler.execute(AbstractBaseActionHandler.java:90)
at org.eclipse.birt.report.presentation.aggregation.layout.FramesetFragment.doService(FramesetFragment.java:222)
at org.eclipse.birt.report.presentation.aggregation.layout.FramesetFragment.service(FramesetFragment.java:86)
at org.eclipse.birt.report.servlet.ViewerServlet.__doGet(ViewerServlet.java:181)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doPost(BirtSoapMessageDispatcherServlet.java:278)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:821)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:123)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:27)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:61)
at org.eclipse.birt.report.filter.ViewerFilter.doFilter(ViewerFilter.java:69)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:61)
... 9 more
Caused by: java.lang.NoClassDefFoundError: sun/awt/X11/XToolkit
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:170)
at java.awt.Toolkit$2.run(Toolkit.java:832)
at java.awt.Toolkit.getDefaultToolkit(Toolkit.java:824)
at org.eclipse.birt.report.engine.layout.pdf.util.PropertyUtil.getScreenDpi(PropertyUtil.java:322)
at org.eclipse.birt.report.engine.layout.pdf.util.PropertyUtil.getRenderDpi(PropertyUtil.java:294)
at org.eclipse.birt.report.engine.emitter.excel.layout.ExcelContext.setReport(ExcelContext.java:113)
at org.eclipse.birt.report.engine.emitter.excel.ExcelEmitter.start(ExcelEmitter.java:88)
at org.eclipse.birt.report.engine.api.impl.RenderTask$PageRangeRender.render(RenderTask.java:585)
at org.eclipse.birt.report.engine.api.impl.RenderTask.render(RenderTask.java:284)
at org.eclipse.birt.report.service.ReportEngineService.renderReport(ReportEngineService.java:1545)
at org.eclipse.birt.report.service.BirtViewerReportService.renderReport(BirtViewerReportService.java:369)
at org.eclipse.birt.report.service.actionhandler.BirtRenderReportActionHandler.__execute(BirtRenderReportActionHandler.java:65)
at org.eclipse.birt.report.service.actionhandler.AbstractBaseActionHandler.execute(AbstractBaseActionHandler.java:90)
at org.eclipse.birt.report.presentation.aggregation.layout.FramesetFragment.doService(FramesetFragment.java:222)
at org.eclipse.birt.report.presentation.aggregation.layout.FramesetFragment.service(FramesetFragment.java:86)
at org.eclipse.birt.report.servlet.ViewerServlet.__doGet(ViewerServlet.java:181)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.doPost(BirtSoapMessageDispatcherServlet.java:278)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:122)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:301)
at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
at org.eclipse.birt.report.filter.ViewerFilter.doFilter(ViewerFilter.java:68)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:60)
... 9 more

Does this issue happen in both environments, Windows and Linux?
Do you have some reports that can be exported successfully to Word, Excel and Power Point?
That specific error indicates there is an error finding the X11 XToolkit in the class path.

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Hi all,
We are experiencing an issue which happens at random whenever a user tries to export data from SAP into Excel or Word. Excel or Word is started but remain empty. We then see the below errors in the event log. And the problem is very random
as sometimes all they have to do is wait 10 minutes and the next try will be successful. Not even log off/on. Could someone tell me what the error "1260" is saying?     thanks for your help.
Pete
Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          7/23/2013 4:07:36 PM
Event ID:      10000
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Servername.domain.com
Description:
Unable to start a DCOM Server: {00020906-0000-0000-C000-000000000046}. The error:
"1260"
Happened while starting this command:
"C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE" -Embedding
Log Name:      System
Source:        Microsoft-Windows-DistributedCOM
Date:          7/23/2013 3:54:34 PM
Event ID:      10000
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Servername.domain.com
Description:
Unable to start a DCOM Server: {00024500-0000-0000-C000-000000000046}. The error:
"1260"
Happened while starting this command:
"C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE" /automation -Embedding

Hi,
Based on my research, please try the following:
Click Start, click Run, type regedit in the Open box, and then click OK.
Locate the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
Under this subkey, add the following registry entries:
Name
Type
Value data
Logoff
REG_SZ
TSEventLogoff
Logon
REG_SZ
TSEventLogon
Restart the Terminal Server computer.
Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry
before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, please refer to
How to back up and restore the registry in Windows.
Hope this helps.
Best Regards
Jeremy Wu

Simple way to export a report to PDF on demand in CR Server 2008?

Hi,
I have this intranet application written in JavaScript with smidgens of c# that I'm modifying for a client. They've decided to purchase Crystal Server 2008 and they want their application to call Crystal Server 2008 and export a report to PDF to a folder on the intranet server.
I've been beating my head against the wall trying to find a simple way to do this but I'm coming up blank. Maybe my approach is wrong.
I've tried the .Net SDK (wssdk_net_samples_12) and apparently it's doesn't work... exactly. I've been told they're going to get a working SDK for .Net > Crystal Server 2008 before the end of September(they hope).
I've tried the URL reporting and it almost does what I'm looking for. I can call a report directly using the URL... unfortunately it's wrapped in an HTML file and I can't figure out how to get just the PDF out of it.
Does anyone know how I can do this?
I'm just looking to send some info to the Crystal Server 2008 and have it send back a PDF.
Thanks in advance,
J

Hi Jason,
This question might be better addressed on the .NET forum:
.NET SDK Application Development
-or-
SAP Crystal Reports, version for Visual Studio
I recommend that you post this question on that forum.
Regards,
Dan

Export BIRT reports to PDF, Excel or Word is not working properly

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