Export for web files play on one server, but not on another.

I exported my movie from QT Pro 7.6.6 and it created all the files I need. I have the movie "sniffer"(movie that determines which version to pull up depending on device) and then the sub movies. When I go straight to the sniffer in Safari with the files on my client's server, the movie plays fine. When I do the same from my iPad or iPhone, it won't play from that server.
If I move the exact same files to another server and go to the sniffer, the movie plays on all devices. Could there be some sort of server setting preventing them from being played on my client's server?
If so, what specifically needs to change on the server?
-Kirk

Anybody? Bueller? Bueller?

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    3. You indicated that you downloaded Camera Raw 4(5). What does that mean? Did you download version 4.5, which is the latest version? And, did you follow the installation instructions that were on the download page? The new plug-in must be put in the exact directory specified, replacing the old version that is already there. The old version cannot be put in a sub folder. You might as well get rid of it. You don't need it anymore. And, again, it has to go into the specific folder designated in the instructions. After you have done that, in Photoshop goto Help/About Plug-ins and click on Camera Raw. It should only be listed once, and when you click on it you should get a dialogue that will tell you what version you have installed.
    4. After I installed CS3, when I inserted a card into my card reader I was presented with the normal Windows options. One of the options I was given was to download using Bridge. I chose that option and indicated to always use that option. I haven't had any problems with it since. But if that option isn't there, you can open Bridge and click on the File menu. There is an option to download images from your camera. It has worked well for me.

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