Export Issues: Green and black flashes and dropped frames

Hello,
So I've been having in issue in the last week exporting videos in Adobe (CS5, Premiere 5.0). It's happened both in AME and direct exports from Premiere. The sequence settings match the footage settings (1280x720 (1.0) 23.976fps MTS files). I'm using a mini matrox mxo2 hardware accelerator to speed up my export times. The sequences start with 5 seconds of a still image with a simple Title laid over it in Video two (the person's name, city etc. that is the focus of the video) which then dips to black into the footage. Everything plays back fine but after I output the sequences within the first 5 seconds (while the still img is up (a .jpg) there are flashes of green and black as well as dropped frames. It only happens a few times but it does happen in each video, only while that title is on the screen.
I've made hundreds of similar videos with the same export settings, same sequence settings, same footage settings. I know because it's a lot of the same cameramen and I've made templates for my projects, sequences, and export settings.This has never been an issue before this week.
I've tried mining Google and forums for an answer but can't even find other people having very similar problems.
Any help on ideas to troubleshoot this would be much appreciated and let me know if you want any more info from me.
Thanks!

Thank you for the reply J_Heffernan.
So my understanding of the issue is more clear. The green fields is from a rendered clip, not from playback.
Please try the following:
- in control panel, go to user accounts, and locate your account, and confirm its UAC level is all the way down, reboot if required
- if you downloaded the Matrox driver with another browser, besides IE, then redownload it again, with IE. Once completed, right click the file, go to properties, if there is a message stating its blocked, click the unblock button
- uninstall the MXO2 driver, reboot and reinstall it
- go to http://www.intel.com/p/en_US/support/detect?iid=dc_iduu let it scan to see if there is an intel chipset driver update availalble, and install it, reboot
- lets try with a brand new project - select matrox.avi as your capture mode
- select a matrox HD/SD sequence - try HD 1080i 29.97
- give a new name
- place colour bars on the timeline and streach it out
- now do a file export, use a Matrox h.264 option, and let adobe media encoder export it
- after it is completed, how is the playback?
Typically you can have premiere and media encoder open at the same time.
Regards
MTS

Similar Messages

I've installed CS6 and web Premium on a Mac running 10.9.5, and Dreamweaver,Flash and Illustrator wont launch. All other components work normally. In Activity monitor it says Adobe switchboard failed to respond. Can anyone help solve this issue?

I've installed CS6 and web Premium on a Mac running 10.9.5, and Dreamweaver,Flash and Illustrator wont launch. All other components work normally. In Activity monitor it says Adobe switchboard failed to respond. Can anyone help solve this issue?

Release: 4/25/2012
http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx

I can't open swf files for schoolwork. Installed VCL, Flip4Mac and Adobe flash and shockwave players. Can get white screen with connection erro message with adobe flash player. Help me!

i can't open swf files for schoolwork. Installed VCL, Flip4Mac and Adobe flash and shockwave players. Can get white screen with connection erro message with adobe flash player. Help me!

Apple dropped playback support for .swf formats in QuickTime almost ten years ago.
Adobe Flash Player is the only way to view them.

What is the best setup to encode h264 (1080p) and to avoid stuttering, dropped frames?

Hello,
What is the best setup with AME to encode h264 (1080p) and to avoid stuttering, dropped frames using a classic video player .I am looking to have the smoothest experience (in fast horizontal motion for ex!).It also can be another format (intra codec’s etc...)it doesn’t matter as long as readable by most players. Anyone’s to tell his favorites presets for that?
thanks

I should have included the following:
1.) Why can't I make a silent project in GarageBand? I have to instead find a project with a long enough song, make an "iLife preview" of it (see (2) below), copy it from the iMovie Music and Sound Effects browser to the end of the movie, and then open the audio panel and turn the volume to zero. And all this so that video websites don't get confused by a soundtrack that starts in mid-movie.
2.) Why do I have to "render" them by the following process: Double-click a song in the iMovie Music and Sound Effects browser. You get a dialog box saying "The project "The Great Race" cannot be used because it was not prepared with an iLife preview. Would you like to open "The Great Race" in GB so you can save it with an iLife preview?" What I don't understand is why this new thing was introduced and why I have to do it via iMovie.

Flash player dropping frames.

Flash player has been dropping frames while watching youtube on two vista computers that I own, one 32 bit and the other 64 bit. Every few seconds the video drops a frame or two which is very annoying. As a troubleshooting step I dual booted windows 8 64bit and it plays youtube videos perfectly without dropped frames. I own an older dell that runs windows XP and it doesn't drop frames so I'm guessing this might be a flash + vista problem.
> No frames are dropped when using the youtube HTML5 player on the vista computers.
> Uninstalled and reinstalling flash doesn't fix the dropped frames.
> Dropped frames occur in IE, Firefox and Chrome. IE and Firefox were both tested in Windows 8 and neither dropped frames.
Please help me fix this problem.

The CPU usage is 2-6% on the i7 920 vista 64bit computer. The audio doesn't seem to be dropping. Some more clues that might help you help me
- The quality of the video doesn't matter, 360p drops frames just as often as 720p or 1080p.
- The dropped frames still occur even when the video is completely downloaded and replayed without any buffering needed.
One thing that does fix the dropped frames is completely disabling my sound card in the windows playback sound options. This also fixes the second computer's dropped frames which only has onboard realtek audio. I have tried using a Creative PCI sound card and the built in realtek sound but they both behave the same. The latest drivers were installed for both.

Adobe flash plug in continually crashes on firefox on mac. I reinstalled firefox and adobe flash and it still is a chronic issue. please help

here are my most recent crash reports:
Date Submitted
bp-da1998e7-6252-40a4-8638-6809a2150324 3/24/15 6:29 PM
619A9D8B-AD87-4301-B257-DDB17193476F 3/24/15 6:07 PM
AED1E921-0AF6-4424-A50F-EFA694A5746B 3/24/15 5:42 PM
bp-d502dd39-9eac-4b8e-a02e-8ffbb2150324 3/24/15 5:41 PM
B6B43039-95DA-4840-8C84-689A1D28B6B7 3/23/15 6:11 PM
0ECA54F3-9DC0-4936-B915-B2EA90FD1759 3/23/15 6:09 PM
E07BFB34-70C8-4EFD-B9D3-217D13A898F0 3/23/15 6:02 PM
856B58AA-26EC-44DB-90DD-4FD454B7ECC6 3/23/15 11:39 AM
CF15349D-C359-4BEB-8DD7-48F56C2582DD 3/19/15 11:43 AM
C64F11BD-E836-460C-86A2-DF03B443B2CE 3/18/15 4:22 PM
6EF71792-A53B-447C-A76F-7A9119AB8BC9 3/18/15 11:23 AM
8FF94A5E-C816-41DC-93A6-11CF0B9AF0AA 3/9/15 11:11 PM
336B8AD2-67F1-4201-9DE7-EB83231A98B8 3/9/15 11:07 PM
5944594D-C04C-4B03-9DA1-B19B4B0D5B01 3/6/15 2:27 PM
A58DFCC6-C437-4D93-9E83-81F5414C5196 3/6/15 1:58 PM

Is it possible that there are more than on installation of Flash?Hello,
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.

Black strobe glitch / dropped frames on rendered, exported video

I'm editing a sequence with 30+ clips and multiple layered tracks in Premiere Pro CC 2014. I've added multiple effects through Adjustment Layers, sometimes multiple layers where masked videos + track matte was needed to add further elements. After a fresh render a weird thing started to happen - black 'strobe' starts to appear on the video, like some frames are dropped and it fades in and out to and from black 2-3 times within a second. This is visible after rendering a preview and also if I export.
Here is an example:
adjusment_prob
If I remove all Adjustment layers, everything's back to normal and it renders fine (this is visible in the video).
I've tried removing all third party effects from the timeline and from PP altogether.
I've tried resetting all preferences, now even reinstalling Premiere Pro CC.
The weird thing is after it happens, of I try a completely fresh project and sequence with a clean video and drop an adjusment layer on it the problem appears again! Like my whole system or a codec or something else is corrupted.
I'm struggling with this issue for 2 days now without solutions and it's becoming very frustrating.
Any suggestions?

Wow! Actually I didn't try software only, however your suggestion brought me to the realisation that my Mercury hardware acceleration was set to OpenCL instead of CUDA! I switched it to CUDA and I believe it's all fine now! Thanks!!

30p with a Canon XA10 - need help with Final Cut 7 "FIELD DOMINANCE" setting and an explanation of "drop frames". Thank you!!

I shot footage using a Canon XA10 and there are issues with the HD quality not looking as crisp as it should. I am trying to make sure the settings in Final Cut are right. Need help confirming what should be in "Field Dominance" --- have seen discussions about making sure it's set to "none" but I'm confused as to what to do.
Also someone suggested I use "drop frames" to change from 30p to 24p within Final Cut. He couldn't explain how to do it so any input appreciated as well as any thoughts on whether this is a good option to try.

If you're shooting 30p, field dominance should be set to none. Since you need to use log and transfer to bring this material in to fcp, I would assume it would be set correctly automatically. Are you sure you've set the camera properly?
Drop frames will not change 30 p to 24p. Dropframe timecode simply refers to the number assigned to each frame which drops an occasional number (not any frames) so the timecode duration is the actual duration, since 30p videoi is actually 29.97 frames per second which each frame assigned a timecode number.
This is very basic video stuff and requires some basic knowledge of video. Wikipedia is a pretty good resource for much of this stuff plus there are lots of great resources on the web. Look up interlaced and progressive video, 24p and 30p.
And as far as judging quality, you can only get an accurate view of the quality in fcp when you have a video card attached to a video monitor. The viewer and canvas are only an approximation of what the quality is. Minimally, set the canvas or viewer to 100% to get a better approximation of the quality.

I have uninstalled and reinstalled flash and im trying to play games on facebook and it still is not

i have uninstalled and reinstalled adobe flash and it still will not let me play my facebook games... does anyone know how to fix my issue??

i have windows xp 5.1
windows internet explorer 8
abobe flash player10 ative x

I have a 2013 iMac and adobe flash and reader don't work, why.

I cannot open PDF's and adobe flash does not work what can I do?

I have ordered a 27inch late 2012 but your questions is puzzling. The pdf viewer is built into "quick look" and finder can even display thumbnails of pdf documents. Did you download a pdf viewer from adobe? Is a different program now set to be the default for opening pdfs? When you got the computer did you setup or migrate from an existing mac?
If you right click or command-click on a pdf, what are the options to view it?

Outlook "Manage Rules and Alerts" flashes and wont fully open

Hi ,
one of my custom got a tricky problem. His rules flashes on every PC. have tried change pc, reinstall outlook for several version (2k3,2k10,2k13). For server side, Exchange2010, have tried move user to another mailboxdabase. but nothing worked.
Each time i click "manage Rules and alerts", a log will recorded in windows app log "operation fail", Event id 27(not sure the exact words in english version. it is “操作失败” in chinese). detail message :
System
Provider
[ Name]
Outlook
EventID
27
[ Qualifiers]
16384
Level
4
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-04-08T00:58:05.000000000Z
EventRecordID
740183
Channel
Application
Computer
XXXXXXXXXXX.com
Security
EventData
操作失败。
I think it is a server-side problem, until i found OWA works fine. which really drive me crazy.
after some google, and search in forum, i found a similar thread: http://social.technet.microsoft.com/Forums/office/en-US/f6b75a36-9af9-4153-a5f9-57061a5729c0/outlook-2010-manage-rules-and-alerts-only-flashes-and-wont-fully-open?forum=exchangesvrclientslegacy
After follow the advise to delete all rules via MFCMAPI tool, seems still not help. i could only post a question here.
thanks for any advise
Go Patriots

Glad to hear that. For the "Stop Processing More Rules", you can refer:
http://www.outlook-tips.net/tips/tip-42-stop-processing-more-rules/
http://www.msoutlook.info/question/340
Best Regards,
Steve Fan
TechNet Community Support

Is skipping and stuttering the famed Dropped Frames...

Been pulling hair ever since upping to QT 7.0.3 and FCP 5.0.3. All of a sudden my former 4.5 clips are acting crazy in 5. Even when I just open them in QT the ones captured since updates act crazy. Old clips play fine. Did the 7.0.1 reInstall, dumped QT preferences, but still get stuttering action. JUST curious if this is the famed demonic dropped frame symptom?

Open the clips in FCP, and play them frame by frame over the skipping parts. Look at the timecode numbers. Do they jump as well? If so...dropped frames.
Shane
"There's no need to fear, UNDERDOG is here!"

Flash player drops frames with playing live h264 frames

Hi
i have been tryin to get to a adobe representative for a long time now regarding this but unfortunately no one responds fast enough. I am facing a terrible issue. When broadcasting h264 live video from a flash based encoder client i notice severe frame drops on the playback end no matter what player i use. It even happens if i use fms development server on my own system. Video becomes smooth if i add a 1 sec buffer to the player. but then the video is no longer live.
So my question is , is theer somethign wrong with h264 encoding in flash player or thats the way it is suppose to be ? at zero buffer frame drops are severe. Sample config :
320 x 240 @ 24 fps @ 90000 bps @ 100 KFI @ 3.1 level @ baseline profile.
I sincerely some one at adobe to respond. There are many stranded questions on this topic on the forum and on the web already.

The CPU usage is 2-6% on the i7 920 vista 64bit computer. The audio doesn't seem to be dropping. Some more clues that might help you help me
- The quality of the video doesn't matter, 360p drops frames just as often as 720p or 1080p.
- The dropped frames still occur even when the video is completely downloaded and replayed without any buffering needed.
One thing that does fix the dropped frames is completely disabling my sound card in the windows playback sound options. This also fixes the second computer's dropped frames which only has onboard realtek audio. I have tried using a Creative PCI sound card and the built in realtek sound but they both behave the same. The latest drivers were installed for both.

Details of Flash player dropping frames

Hello,
I'm referring to something like Youtube, where the player has already buffered a number of seconds,
yet frames are still dropped, resulting in a kind of jerkiness to the video.
It happens whether low res SD, or high res HD is played - no difference.
It happens whether acceleration is on or off - no difference.
it happens even though Computer resources are in the low range, as verified
by Task Manager.
I read somewhere that the Flash Player may be programmed to drop frames
if it detects it's falling behind the audio. Can this be confirmed?
If it is true, why is it falling behind?
Do you really need a super computer to play 480p video at 30 fps?
I played a 7 minutes 854x480 (16/9 aspect ratio) and I got roughly
200 frames dropped (as shown by Youtube's "stats for nerds").
That's approx. 1 1/2 %.
Thanks for any enlightenment.
Dave

To help troubleshoot we'll need the following system information:
Operating   system
Browser
Flash   Player version
Specific   URL
Steps   to reproduce
When reporting issues with video or audio, it's also helpful to get your system hardware and driver details. Instructions for finding this information can be found here:
Windows
Finally, sometimes video and audio problems are caused at a lower level and not directly related to Flash Player. I recommend trying both of the links below to see how they perform. If the problem exists with both, then Flash Player is most likely not the culprit as the HTML5 video link does not use Flash Player when playing. You can verify the use of HTML5 by right clicking the HTML5 video and looking for the words "About HTML5" at the bottom of the context menu.
HTML5   video
Non-HTML5 video

White and black dots in drop down menu?

In all of my drop down menus there are little black and white dots that 'glitter' around as I move my mouse through it. What is this, what is the cause, or just how do I fix it?

Is it only Preview that you are seeing this problem? If no, then it could be a hardware issue. Make a Genius appointment. Troubleshooting and analysis are a free service at the Genius Bar.
http://www.apple.com/retail/geniusbar/
I am already running 10.9.3 so am not sure what good that would do
Running the combo updater often fixes odd issues. It's easy to do and certainly don't hurt.
MORE INFO ON WHY RUNNING COMBO FIXES ISSUES
Apple updates available from the Software Update application are incremental updates. Delta updates are also incremental updates and are available from Apple Downloads (software updates are generally smaller than delta updates). The Combo updates contain all incremental updates and will update files that could have become corrupted.
Combo updaters will install on the same version as they're applying--no need to roll back or do a clean install. So if you think you've got a borked 10.9.3 install from a regular update, just run the 10.9.3 Combo Updater on that system.
"Delta" updaters can only take you from one version to the next. For example: 10.9.1 to 10.9.2. If somehow the 10.9.2 is missing something it should have, and that something isn't changed between 10.9.1 and 10.9.2 it will still be stale after the delta update.

Export Issues: Green and black flashes and dropped frames

Similar Messages

Maybe you are looking for