Outlook "Manage Rules and Alerts" flashes and wont fully open

Hi ,
one of my custom got a tricky problem. His rules flashes on every PC. have tried change pc, reinstall outlook for several version (2k3,2k10,2k13). For server side, Exchange2010, have tried move user to another mailboxdabase. but nothing worked.
Each time i click "manage Rules and alerts", a log will recorded in windows app log "operation fail", Event id 27(not sure the exact words in english version. it is “操作失败” in chinese). detail message :
System
Provider
[ Name]
Outlook
EventID
27
[ Qualifiers]
16384
Level
4
Task
0
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-04-08T00:58:05.000000000Z
EventRecordID
740183
Channel
Application
Computer
XXXXXXXXXXX.com
Security
EventData
操作失败。
I think it is a server-side problem, until i found OWA works fine. which really drive me crazy.
after some google, and search in forum, i found a similar thread: http://social.technet.microsoft.com/Forums/office/en-US/f6b75a36-9af9-4153-a5f9-57061a5729c0/outlook-2010-manage-rules-and-alerts-only-flashes-and-wont-fully-open?forum=exchangesvrclientslegacy
After follow the advise to delete all rules via MFCMAPI tool, seems still not help. i could only post a question here.
thanks for any advise
Go Patriots

Glad to hear that. For the "Stop Processing More Rules", you can refer:
http://www.outlook-tips.net/tips/tip-42-stop-processing-more-rules/
http://www.msoutlook.info/question/340
Best Regards,
Steve Fan
TechNet Community Support

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