Express dropping connection

Trying to use an Airport Express to extend home network of Airport Extreme. Sets up ok, but 10 minutes later the Express loses the wireless connection and flashes the amber light. Any help to resolve appreciated.

What about wireless interference? Have you checked for that? Have you changed the wireless channel?

Similar Messages

  • Airport Express drops connections

    I recently bought an airport express to use for streaming music. I set it up to join my existing wireless network using DHCP to get an IP address. It works fine for a few minutes to a few hours. Then it drops the connection to the existing wireless network. Streaming doesn't work and I can't ping it. The status light remains green and I am unable to connect to it using airport utility. If I unplug it and plug it back in, it reboots and then works ok for a while. If I connect to the Airport Express using the ethernet port it reboots and then works fine for a while. The behavior has been consistent for 3 days.
    My existing wireless network consists of two access points. One is part of the router that Verizon provided with my fios connection and is an Actiontec and is running in mixed b and g modes uing WPA. The other access point is a Linksys WAP54G with a wired ethernet connection to the router. Both access points use the same SSID. (I have two access points to provide adequate signal strenght throughout the entire house.)
    Any suggestions?
    Tom

    Hi, I recently swapped an old N 450 Router to Apple Extreme (5Gen). Initially the signal was very strong and even in first floor Smart TV Netflix loading was almost instantaneous. I have a 50mbps Xfinity Blast. All nice and felt that it was such a good move and justified the cost of the router too. After 2 days, started noticing connection drop outs, IP address conflicts, unable to connect, wifi was connected but no internet. Power recycled it and things seemed okay. again after 2 days, the internet was very slow, dog slow infact to load up regular websites and pages. This time through it was something with the Xfinity modem (Motorola SB6121) which never in 2 years had given me any issues, but recycled it, seems to be marginally better, but the speed ( not the wifi signal) remained very slow. I am a IT person, not specifically Networking, but quite good with systems, configurations etc. Finally eating up my pride called the Apple Support. The guy who responded seemed knowledgeable. He asked me to walk through the set up process, which I said, I have already done it.He asked me how did I set the router up. I had used an iPad with the Apple Utility and since there about 15 devices connected through out the house, I had used the same SSIDs one for 5Ghz and another for 2.4 Ghz. Apparently using the same SSID leads to deterioration in both connectivity and signal strength. I have never heard of this as I have swapped out routers in past 12 years using same SSIDs without any issues. The Support guy told me that this is only with Apple Routers and not with other brands. I have never heard any such thing and trying to google did not get me much information on this. I reached this forum as result. I need answers desperately so that I can decide to return or keep the router. Thanks

  • Airport Express drops connection after two minutes

    Configuration:
    Airport Express 7.4.1
    iMac running OS X 10.5.6
    Windows XP laptop (Sony)
    Windows Vista Home (Dell)
    Windows XP (Packard Bell DOT.NL netbook)
    All computers are connecting smoothly through the AEX except the Packard Bell netbook. This is using an atheros AR5700EG WiFi adapter. After establishing contact with the AEX all connections will work for 2 minutes. After that, pinging the AEX is not even possible, it seams to have disappeared. XP however tells me that the connection is 100% OK.
    The problem is: this machine works fine with any other WiFi access point like Linksys, Belkin etc, but not with the AEX.
    Tried varying all settings in the AEX, and disabling Wireless Zero Configuration in XP, but nothing will fix the problem.

    Having the same exact problem except my macbook stays connected with no drops. My toshiba laptop drops after a few minutes. the toshiba also has an Atheros wi-fi card. we tried connecting the Toshiba laptop to another AEX router and it did the same thing. AEX is conflicting either with windows vista or ths particular wi-fi card.

  • AirPort Express dropping connection to Printer

    I have a pretty annoying problem...my AirPort Express frequently drops the connection to my printer. I never have any problems with my wireless internet going out, but after a certain amount of time (seemingly random), the printer will no longer be connected. The green light is still lit on the AirPort unit, and my computer still acts like the printer is active and on, but I get a "Printer Status: Error" when trying to print.
    I'm running Windows Vista on a Dell Inspiron, and I'm trying to print to a Epson Stylus Photo R320. Any thoughts? It's getting really old unplugging the AirPort every time I want to print.

    It's an RCA Digital Broadband router. All activity on it seems to be just fine, and I like I said, my internet connection never goes down...it just stops sending things to the printer.

  • AirPort Express Dropping Connection to AirTunes via Ethernet Connection

    I connect to my AirPort Express via ethernet using iTunes and AirTunes. I am using Windows Vista. The device works great for roughly 15 or so minutes, and then seems to loose its connection with iTunes. iTunes continues to play the music, but there is no sound coming out of the audio device connected to the AEx. If I toggle the Computer Speaker/AirPort Express output selection in iTunes it reconnects successfully with my AEx and will work as expected for a period of time, and then will eventually drop the connection (or at least the audio stops) again. I've used my AEx successfully for a couple years now - something over the last few months changed as this behavior is new. I am using the latest firmware and the latest version of iTunes.
    Anybody have any ideas? Are there known software/firmware compatibility issues?

    See http://discussions.apple.com/thread.jspa?threadID=1949393&start=0&tstart=0
    This might be the same problem you are having. There is no fix as of yet.

  • Airport Express Drops Connection Every 3 Minutes

    This has to be an easy fix. Airport Express holds a connection fine when I'm sending music from it, but flashes amber for half a second every three minutes or so. Here is the log file... Is this normal?
    Feb 9 13:19:53 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 13:23:28 5 Disconnected from network.
    Feb 9 13:23:31 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 13:23:33 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 13:27:08 5 Disconnected from network.
    Feb 9 13:27:11 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 13:27:13 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 13:33:48 5 Disconnected from network.
    Feb 9 13:33:51 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 13:33:53 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 13:35:43 5 Disconnected from network.
    Feb 9 13:35:46 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 13:35:48 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 13:42:23 5 Disconnected from network.
    Feb 9 13:42:26 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 13:42:28 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 13:46:03 5 Disconnected from network.
    Feb 9 13:46:06 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 13:46:08 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 13:49:43 5 Disconnected from network.
    Feb 9 13:49:46 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 13:49:48 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 13:53:23 5 Disconnected from network.
    Feb 9 13:53:39 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 13:53:42 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 13:57:18 5 Disconnected from network.
    Feb 9 13:57:21 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 13:57:23 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:00:58 5 Disconnected from network.
    Feb 9 14:01:01 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:01:03 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:04:38 5 Disconnected from network.
    Feb 9 14:04:41 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:04:43 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:09:23 5 Disconnected from network.
    Feb 9 14:09:26 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:09:28 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:14:03 5 Clock synchronized to network time server time.apple.com (adjusted -1 seconds).
    Feb 9 14:15:47 5 Disconnected from network.
    Feb 9 14:15:51 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:15:53 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:19:27 5 Disconnected from network.
    Feb 9 14:19:30 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:19:32 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:24:42 5 Disconnected from network.
    Feb 9 14:24:45 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:24:48 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:28:22 5 Disconnected from network.
    Feb 9 14:28:25 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:28:28 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:32:22 5 Disconnected from network.
    Feb 9 14:32:25 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:32:28 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:36:02 5 Disconnected from network.
    Feb 9 14:36:05 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:36:07 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:42:57 5 Disconnected from network.
    Feb 9 14:43:00 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:43:02 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 14:47:12 5 Disconnected from network.
    Feb 9 14:47:15 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 14:47:17 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 15:06:42 5 Disconnected from network.
    Feb 9 15:06:45 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 15:06:47 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 15:10:22 5 Disconnected from network.
    Feb 9 15:10:25 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 15:10:28 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 15:14:03 5 Clock synchronized to network time server time.apple.com (adjusted +0 seconds).
    Feb 9 15:15:57 5 Disconnected from network.
    Feb 9 15:16:00 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 15:16:02 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 15:19:37 5 Disconnected from network.
    Feb 9 15:19:41 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 15:19:43 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 15:23:17 5 Disconnected from network.
    Feb 9 15:23:21 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 15:23:23 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 15:26:57 5 Disconnected from network.
    Feb 9 15:27:01 5 Joined BSS 00:1d:73:8e:a9:48
    Feb 9 15:27:03 5 Internet Configuration leased -- host <192.168.11.2/255.255.255.0> gateway <192.168.11.1> dns <192.168.11.1> wins lease <86400> domain
    Feb 9 15:31:12 5 Disconnected from network.
    Feb 9 15:31:16 5 Joined BSS 00:1d:73:8e:a9:48

    If your AirPort Express is configured as a "bridge", with Connection Sharing = Off (Bridge Mode) it is receiving DHCP services from the router that is ahead of it, in this case, probably the Buffalo that you mention. That would be the device where the lease settings would be adjusted.
    Check AirPort Utility
    Manual Setup
    Click Internet icon
    Check the Connection Sharing setting at the bottom of the page to confirm your setting for the the AirPort Express

  • Airport Express dropping connections while streaming music

    Airport Express once conected to my existing wifi network is not streaming music correctly, instead is dropping without a continuous play.
    Green light is always on.
    Please help

    And your reminder of the channels got it fixed. Being out in the country my internet is provided wirelessly (WISP) and  I remembered after your comment that  the tech who installed our receiver dish said that the internet is being broadcast on the 2.5 ghz band on channel 7 and if any issues arise change the channel to a lower number.   Never had an issue till now and updated the channel to 1 and back in business. A big thanks.

  • Airport Express drops connection

    I just bought a new Airport Express 802.11n base station. After setting up the station to automatically join my existing wireless network (Airport Extreme 7.3.1), I am able to stream music via airtunes. Shortly after (roughly one minute) iTunes can no longer locate the speakers and the Airport Express base station does not show up in Airport Utility, even after doing several rescans. The only way I've been able to have Airport Utility pick up the Air Express station again is to do a soft reset. I can't figure out why the AirPort Express station stops working. The light on it never changes from green, even when it suddenly stops showing up. Any help?

    Man, I think I'm kind of glad that I'm not the only one with this type of problem!!
    Right now, I occasionally get disconnected from the 'net, but my network is still online (I can choose it from the drop-down menu). In Airport Admin (4.2), I can't find my AExp ! If I choose my network, without the use of my Express, I don't get full capacity of it, whereas, when my Express is being a doll, I do. Before, the only way I could work it was to hard reset my modem as well as my Express, but even then it was sketchy. Sometimes it'd work and sometimes it wouldn't.
    So far, from reading various posts by users, I've tried renewing my DHCP lease at a shorter frequency (60min, rather than default 4 hrs). I've tried this "interference robustness" thing, which, everytime I restart, the changes aren't saved. Ugh! But I think this time it's stickin. I've also changed every setting dealing with range of the Express vs interference and such.
    It happens most often in the afternoon / evening when I'm at home, so I'm starting to think that it may be these 2.4 GHz phones or whatever. I'm living in an apartment building, it's really a pain to figure out who's got the phones and who doesnt.
    Is there any other ways to configure my 'net so that this doesn't occur again?
    I've found a few other people who have this same issue as mine. If we can spread the word, it'd be great. Honestly, this is getting really annoying for me.
    Thanks for the help in advance.

  • New time capsule+new airport express=daily dropped connections

    I have a new 2 TB Time Capsule and a new Airport Express that I puchased to update my old set-up of an Airport Express and Airport Extreme.
    I have the TC set-up as the primary base station in the back of the house and the airport express set-up to extend the network in the front of the house. I was getting constant disconnects up front for the first several days so I finally exchanged the new AX for another one thinking maybe the first one was faulty. I reset the TC back to factory defaults for good measure and re-set up my network the same way with the new AX.
    Two days with no disconnects, thought it was fixed, and then it started again...no joy. Not as often as with the first AX, but still it happens 2-3 times a day and always up in the front of the house while we're on our MacBook Pro or MacBook Air. When this happens both the AX and the TC have green lights and full bars of connectivity show in the menu bar, but yet no internet access. The only way to reconnect is to restart the AX. I have noticed too, that when this happens, the Airport Utility does not show the TC at all...even though it's light is fully green and it should be there, it just shows the AX until I restart and then both show up again.
    I've tried changing the channel from automatic to a specific channel but this really doesn't change things much. Now I'm starting to wonder if something is awry with the TC. I've also noticed that it sometimes fails to back up because it can't find a connection to my iMac which is right next to it in the back of the house.
    So far this upgrade has been more of a downgrade. Any help would be greatly appreciated!

    Just an update and still seeking some advice for this situation...anybody?
    I tried re-setting both TC and AX to factory settings and re-configuring. Still get at least 3-4 dropped connections up front on a daily basis; however, TC has been connecting successfully and backing up my iMac, so at least that seems to be ok.
    Still the same situation with the TC not showing up in Airport Utility every time the network connection drops happen...just the AX is seen until I finally have to restart the AX and then both can be viewed in Airport Utility and the internet connection is restored. Sometimes I can restore connection by simply toggling my airport access on and off in the menu bar of my MacBook Pro, but more often then not, I have to restart the AX itself to get back online.
    Is it possible that this could be an issue with the TC? Somehow it might be dropping the connection to the AX? I can still exchange it for another if this may be the case. I'm already on my second AX thinking that the Express was the problem initially.
    So far, nothing seems to help the situation. About the only thing that I haven't done is configure the AX to just join the network rather than extend it...but that would be defeating the purpose of why I bought it in the first place (to stream iTunes and extend network).
    I never had issues with my old set-up, but then I had it configured as a WDS because I didn't have the option to "extend" the network as it was an older AX and Airport Express.

  • Apple TV often drops connection with AirPort Extreme and Express stations

    Here's my setup:
    - Mac Pro in basement office connected to AirPort Extreme (802.11n) station via Ethernet
    - AirPort Extreme station running WPA/WPA2 security and 802.11n (b/g compatible)
    - AirPort Express station across basement room connected to stereo expressly for AirTunes purposes
    - Apple TV and MacBook Pro on house ground floor, both connecting to the network via WiFi
    (unless specified, the software and firmware in my devices is all extremely up to date. I write about Apple news for a living so I know when the updates land and install all of them almost immediately)
    Here's what's going wrong:
    Since I have one of the first gen Apple TVs with a 40GB hard drive but a 100GB iTunes library, I use streaming almost 100% of the time. The Apple TV can usually connect to my iTunes library for streaming via WiFi, but if the AirPort Express (a b/g device, mind you) is active on the network, the Apple TV and even my MacBook Pro get booted off the network usually between 12-24 hours, if not 48. Sometimes WiFi seems to work itself out and I can get the MacBook Pro back online, sometimes it even needs a full restart, as Mac OS X will start giving me nothing but "there was an error trying to join this network" warnings. Just as frustrating though, the Apple TV getting booted off means I need go through the whole tedious process of connecting it to WiFi again (it doesn't remember the password for some stupid reason), and then manually surfing again through the Sources list just to get back to streaming my media.
    What the heck is going on? Is it the kind of security I'm running? Should I try WEP or... none at all? I would try "downgrading" the Extreme station's network type to only b/g (excluding n entirely), but I don't see that option in the radio settings anymore; it's all just flavors 802.11n now. When I set up the AirPort Express to connect to the network just for AirTunes streaming to the stereo, I used the setup wizard that the AirPort Utility provides. Should I attach it a different way? Perhaps manually set it to "participate in a WDS network" or "extend a wireless network?"
    Any thoughts or similar experiences are very, very appreciated. My wife and I love this setup, but its unreliability is really getting on my nerves. Thanks in advance.
    Message was edited by: bedoughty

    Firstly, the easiest bit (although I don't believe you need to do this):
    I would try "downgrading" the Extreme station's network type to only b/g (excluding n entirely), but I don't see that option in the radio settings anymore
    You will get additional settings if you hold down the option key while browsing the radio settings drop down menu.
    Moving on: Unfortunately a dropped connections seems to be a problem with umpteen causes and not only is it difficult to troubleshoot with someone in a forum it can also be made even more difficult because many problems are associated with network settings on a router that the person who is trying to help is unfamiliar with.
    However you seem to be convinced your problems arise when your express is running which may narrow things down a little if correct, if not it may actually lead us away from the answer to your issue.
    Is it the kind of security I'm running? Should I try WEP or... none at all?
    I use WPA and have no problems (password = 8 Characters)
    Should I attach it a different way? Perhaps manually set it to "participate in a WDS network" or "extend a wireless network?
    I have my expresses set to participate in a WDS network, but that's because I use them for other things other than itunes, I would have thought 'join a network' would be fine.
    You could check that all your devices are using independent IP addresses and all are using the same subnet. You could also check that no two devices have the same mac address, I've been told a million times this can't happen, but I've seen it. You may be wise to check these things before and after your devices have been 'kicked off the network", you may even want to write them down to see if any are changing.

  • Apple Airport Express - drops wifi connections after a day or two.....??

    Dear Users,
    Can anyone assist me, I have 2 Apple Airport Express recievers and an Apple TV2 connected to my iMac. The Apple TV is connected via ethernet and a gigabit switch via the BT Infinity Router. The 2 Apple Airport Expresses are connected via wiresles to the BT router.
    Everything works fine, music streams perfectly most of the time.
    But after 24-48 hours of being dorment the Router seems to drop the wireless connections to the Apple Airport Expresses, if you reboot the router they connect again immediatley. I have adjusted the router settings to 802.1n, instead of 802.1n/b/g, which seemed to work better for a few days and the connection never dropped and now the problem has started again.
    Frankly its not the end of the world, but it means I have to reboot the router everytime we want to use all zones for music, which when you have a wife that moans that 'my setup is too complicted and has to be rebooted everytime', it would be great to resolve this for once and all.....
    Have a I missed something simple or do I need a new router/Airport Extreme?
    Thanks in advance
    Matt

    The whole idea here is to test by first powering off your "extending" AirPort.
    Then, take a measurement with your laptop at the location of the "extending" AirPort.....to see what quality of signal that it is receiving.  Remember, it can only "extend" the quality of signal that it receives.
    You would want to see a minimum SNR of 25 at the location of your "extending" AirPort Express.  Higher would be better. If it is less than 25, you need to move the "extending" Express closer to the "main" router so that it will receive a better quality signal to extend.
    Once you have a location with a decent SNR of 25 or higher, then power the "extending" Express back up at that location.

  • Airport Express dropping out constantly so I can't print wirelessly

    I have an iMacG5 running OSX 10.3.9. I have a DLink wireless router which creates my wireless network that the iMac connects to. Also, as my printer as at the other end of the room, I have an airport express connected via USB to the printer so I can print wirelessly. Everything worked like a dream for about 12 months. Until recently I had no security on this network and although I was aware this was risky, I was reluctant to change anything because it all worked so well. But my paranoia got the better of me and I changed the DLink to WPA security. Ever since then, the airport express has acted very strangely. The connection dropped and I was required to do a hard reset. I did that and everything worked. I felt so smug that I had worked out a computer issue! Little did I know that as soon as I shut down the system the airport express dropped out again. I have since discovered that I don't actually need to shut down for the thing to drop out. It just does it of its own accord.
    I have contacted AppleCare 3 times and spent a total of about 4 hours on this to date. No luck. They suggested interference. However my airport icon usually shows either 3 or 4 bars and there is no difference when the thing drops out.
    The only thing I have learned is that Airport Express does not have to be reset all the time. In my situation, it is best to just unplug it, let it rest for about 30 seconds and then you should be able to see the thing in the airport admin utility. It does take a while and several rescans in the utility, but eventually it does show up. This at least means I don't have to constantly set it up to join the network.
    In fact, really it is a doddle to print! I don't know why people like to just go File-Print when you can go through the delight of getting out of your chair, unplugging Airport Express, waiting 30 seconds, looking at the dust under the cupboard thinking I really must get that, plugging the airport express back in, watching the light change from green to amber, to flashing amber, wait for it...wait for it...it's not happening....waiting...finally - green!. Back to the computer, go to Finder - Applications - Utilities - Airport Admin Utility, not showing up, rescan, not there, rescan, rescan, rescan, still not there, rescan, oh good, airport express is showing up. Now, go to Printer setup utility, delete the printer that is there, then add printer, select rendezvous, add my hp, OK......now I can hit File - Print.
    Has anyone got any ideas on how I can join the boring legions of people who are oblivious to the joys of printing my way?

    Hi,
    I am currently replying to this as it shows in the iChat Community.
    I have asked the Hosts to move it to Snow Leopard  (you should not lose contact with it through any email links you get)
    I also don't do Wirelss printing so I can't actaully help either.
    10:01 PM      Friday; July 29, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • New Airport Extreme (6th Gen) Dropping Connection from Time to Time.

    Problem:
    6th Generation Airport Extreme drops connection intermittently at random times.
    Set Up:
    6th Generation Airport Extreme (main router - no hard drive/not a time capsule) located center of house on the main floor. 2 Range extenders each approximately 30+ feet away from main router. First range extender (Airport Express - newest generation) located on the third floor parallel to main. Second range extender (Airport Express - new generation) is located at the end of the kitchen (main floor).
    Main Router is connected straight from a Motorolla Surfboard modem on a foyer table at the center of the house.
    Range extenders connected to Main Router wirelessly and at wall outlett height.
    Previous Setup:
    Same setup as above but, with the 5th Generation Airport Extreme instead of the 6th Generation.
    Firmware:
    All current versions.
    Devices:
    1 SONY VAIO VGN-FW490J
    HP Notebook G60
    Several WEMO outlets
    1 iPad Mini
    1 iPad 2
    1 iPhone 5
    1 Motorolla RAZR MAXX
    Macbook Pro
    iMac (wired from main router on foyer table)
            Note: All of these routers/range extenders/modem/computers are plugged into surge protected outlets.
    Notes:
    With the new Airport Extreme my family and I have been experiencing intermettent connection drops. The amber light on the main router turns on and within a few minutes turns green and connection resumes again. This has been happening for a few days now ever since I purchased the new router. This has not happened before with the 5th generation router, which I donated to our church.
    I have not exchanged the product yet. I will be initiating a Complete Power Recycle after some suggested solutions in a bit. I have contacted my Internet Service Provider (Comcast) for a line check and found no problems.
    Has anyone found any solutions to resolve the intermittent connection drops? Is reverting to the previous firmware going to solve this?
    I would like some insights before trying to do all this. Thank you all for your time.
    P.s.
    I've done a detailed post since posts like these is frequently asked questions on set-up, devices, connections, etc:

    Update:
    Before I went to exchange my 6th Gen Extreme, I ran through all possible solutions from complete power recycle to no devices connected. I even went out of my way to my cousin's house to test it out. The same problem still kept coming.
    I was able to exchange my 6th Gen Airprt Extreme with another 6th Gen Extreme the other day. I set it up how the instructions told me and within an hour it did the exact same problem as the previous 6th Gen Extreme. I gave up and decided to get the ASUS RT-AC66R (ASUS RT-AC66U is the same, just the 'R' is Best Buy's model.)
    The ASUS router is just as great as the 6th Gen Router. You can actually get it down to $180 by price matching to Amazon. The ASUS router has 3 antennas that you can adjust according to where the signal is used more. I pointed them more towards the backyard, upstairs, and the living room. The range is by far better than the Extreme because of this. I was able to drive down a good block (3-4 houses down) and still connected to my router. Also it has 2 USB ports which was fantastic for me so I can plug in my external hard drive and a non-wireless printer. It has many more features that I really liked that I didn't even know was possible. The router utility interface is a bit confusing at first but, it's pretty easy once you get the hang of it.
    Some features that I liked with the ASUS was the ability to have multiple guest network with time limits. 3 for 2.4gHz and 3 for 5gHz. I think that Airport guest accounts are only allowed 2.4gHz but not a 5gHz. Though I only needed 1 for each but, I can see this working well for businesses.
    Another feature is traffic manager. I am able to set specific bandwith for different types of use such as, high priority 80%-100% bandwith for gaming, medium priority badwith 70%-90% for HD media streaming/data transfer, and 50%-80% low bandwith for casual web surfing. It also has it's own "beamforming" so that data isn't free roamed.
    Lastly it has AiCloud sync which is basically like having a hard drive into your router but, much like having a Dropbox at the same time.
    More or less I think I'll stick with the ASUS router rather than going with the new Airport Extreme. I think that it's more on firmware issue than it is hardware. If you are not willing to switch to another brand and want to keep staying with Apple, I recommend going back to the 5th generation until a new firmware or rebuilt 6th gen extreme is out.
    I have not found any problem with the ASUS router and no intermittent connectivity issues.
    Now I am not trying to make you buy the ASUS router. I'm merely expressing how great the product is.
    I do have 60 days from Best Buy return policy to try out the ASUS (and report of any malfuntions) and if within that time a new firmware is out for the Extreme. I highly doubt I'll go back to the extreme though.
    Hope this helped!!

  • ANOTHER Airport Extreme base station dropping connections

    I think my network connectivity problems predate the latest Airport software update by a few days.
    Our MacBook Pro's randomly drop an Airport connection when they are near a secondary access point operated in Bridged Mode.
    My one-year-old Airport Extreme/Time Capsule had been working fine in 2.4GHz b/g/n mode with a gigabit switch and a link to a Comcast cable modem, all set up in the northwest corner of the house. I decided to replace it with a new, dual-band Airport Extreme/Time Capsule so that we could separately operate a faster 5GHz "n" network for modern notebooks along with the 2.4GHZ b/g/n network for older notebooks and iPhones.
    We substituted the new Airport Extreme/Time Capsule for the old model and it now serves IP addresses to 5GHZ network devices. The old Time Capsule was moved to a new location in the southeast corner of the house, connected to the network via Cat 6 Ethernet, and also set it up to join the same 5GHz wireless "n" network in Bridge Mode -- it is an access point, but not serving DHCP addresses.
    Now, whenever a laptop is near that device, it accesses the LAN through that Airport Extreme's 5GHz WIFi connection. The problem is this: every few hours (though sometimes sooner - its random), our MacBook Pro's lose their network and Internet connections (not simultaneously though). This only happens if the laptops are physically closest to the older, Bridged wireless access point. It can happen in the middle of Web surfing and always, when they wake from sleep. It NEVER happens if the notebooks are physically closer to the new Airport Extreme (and hitting it's 5GHz signal) and the iPhones NEVER lose their Internet connection to the separate 2.4GHz b/g/n network.
    When it does happen, we have to Restart the notebooks to re-establish an Internet connection, though I suppose restarting the Airport Extreme/Time Capsule also might re-establish the connection. Sometimes, I can just move my laptop back to the northwest corner where the main Airport Extreme/Time Capsule is located and get right back online through that access point. But usually, I just sit in the back room, restart and rejoin the network through the secondary, wireless access point. Turning off/on Airport (at the MacBooks) accomplishes nothing and neither does Network Diagnostics.
    This affects two new, MacBook Pro "n" laptops running 10.5.8, but does not affect the iPhones. So, it only seems to be a 5GHz issue. I don't think it's RF interference because I've tried three different 5 GHz channels. I've also tried reducing the secondary Airport Extreme's transmission power to 50% and, more recently 25%, to no avail.
    This morning, it started happening again, so I finally used the Airport Utility to turn off the Wireless Mode of the secondary device for my next test (thanks to the Ethernet connections, it's still visible on the wireless network). We'll see if this solves the wireless connectivity problem.
    Does anyone have any idea what could be causing this? I wonder if it is some odd, configuration issue.

    I just started having a similar problem in the last week. I have three devices: the Gigabit AEBS is connected to my cable modem and is the DHCP server. An Airport Express (N) extends the wireless network. A second (G-Only) Airport Express is connected to one of the gigabit ports on the AEBS and creates a second wireless network for iPhone, G-devices and guests.
    Lately, the connection from my May 2009 MacBook Pro has started acting strange. The Airport icon in the menubar shows I have full signal strength, but I'm no longer connected to the Internet and I can't browse other N computers on the network. Devices that are connected via the G network continue working fine and remain connected to the Internet. This is interesting because even the G network has to go through the AEBS to get to the Internet. It only appears to affect the Internet connection via the AEBS's own WiFi but not its ethernet ports. If I open Airport Utility from the MacBook Pro, the AEBS status shows as Normal. Turning off/on the Airport on the MacBook accomplishes nothing but I can restart the AEBS from the Airport Utility and then everything goes back to normal. A few hours or more later, the problem occurs again.
    By holding the Option key when clicking on the Airport icon and looking at the Airport MAC address I can tell that the MacBook Pro is connected to the WiFi-N via the Airport Express extender. Like you, I may have to try and shut that one off and see if the problems occurs when it is connected directly to the AEBS. The problem with that is that since it is farther away in the house, the signal strength and thus my transmit rate will be slower. I'd be curious to see if your experiment by shutting down your secondary AE will still cause drops.

  • FiOS Quantum Gateway Router - Intermittent Dropped Connections

    I just got this router and incredibly disappointed!! I had the Arcotec.. Excuse my spelling and was having intermittent problems with that but this new a Gateway is herendous!!! I can't believe they charge you a 199 for this. Wifi signal lost constantly. Called tech support.. Now they want to charge me 75 bucks for an extender that they say will help.. Optimum looking better all the time!! Very frustrated.

    I am experiencing the exact same issue. My issue also started after i upgraded to their 50/50 plan and swapped out my Actiontech M42xxx for the Quantum Gateway Router. They had me do the following and i am still having the issue. 1. disconnect the coaxial cable and the power from the router2. Reset the fios box in my garage by unscrewing the battery power and removing the battery3. Replaced the router (Verizon did this and the replacement was another Quantum Gateway)4. Replaced the box in my garage (Verizon did this)keleko68 wrote:
    Hi All, I upgraded my FiOS service a couple of weeks ago to the Quantum 50/50 service and bought the Quantum Gateway/router (model# FiOS-G1100). I used to use the Actiontec router (model# MI424WR, Rev. I). I've been having issues probably for months with intermittent or dropped connections on both wired and wireless connections. Fast forward to the beginning of December. I called tech support enough to the point of them sending a tech out to look at it. My ONT was old, and he replaced it. I had hoped that this was the issue, but it wasn't. The drop-offs continued. I again hoped the upgrade in service and router would also fix the issue. Nope... didn't. This 'latest, most powerful' router only has two lights on it, one for wireless signal and the other that looks like a globe. The router sits on my desk, so I can watch the lights.  While I am surfing around, the globe light will suddenly flash for about 5-10 seconds. While this is happening, my connection drops/stops, and then resumes a couple of seconds after the globe light stops blinking. I also noticed that the globe light will turn red once in a while, but not nearly as often as the blinking white does. It's not really consistent as to how long I can be online before the connection starts dropping. I haven't honestly watched it for a long period of time (in other words, I don't know if it's still doing it while I'm not at the computer). I just notice it while I'm trying to use the connection. Once the router starts disconnecting, it can happen as often as every few minutes. VERY annoying. My setup is:2 Mac laptops (one used wirelessly and one used wired connected to a display)1 Apple TV (wired)1 Apple Airport Express (wired)1 printer (wired) I don't have any cordless phones, powerline adapters, wifi extenders, or other electronics that might be messing with the signal. I use VPN software but haven't noticed a difference with it on or off (I think). Any thoughts as to what this might be or where to look? Thanks in advance.       I am still having the issue. there is obviously an issue and either Verizon knows about it and doesn't want to say they know there is an issue and fix it, or they are too dumb to take the time to find out. Each time i call i give them detailed information on the issue and ask them to check their knowledgebase if its listed as a know issue and they keep saying it's not. The issue happened again tonight, 1/8/15. at first my laptop dropped Internet connection while i was surfing. then i checked my other wi-fi devices and they all lost connection. i then went and checked my wired devices and they too lost connection. I look at the router and this time both the Globe Internet and the Wi-Fi lights were solid white. i looked at the Internet Ethernet light and the bottom light was green. I could have resolved the issue by unplugging the router and plug it in back, but instead i called Verizon so they could see the issue. 10 minutes into the Verizon call queue the Globe Internet light changed from solid white to solid red. 5 minutes later i finally got to speak to a tech. at first he said the box in my garage wasn't connecting to the router and asked me to disconnect the coaxial cable and the power and, according to him, he sent some command and instructed me to connect the coaxial cable and power the router back on. I did that and then the issue went away.I told him the rootcause of the issue was not identified and fixed and the issue would occur again and i needed him to alert engineering or product development about the issue. i then told him its a know issue with the router and he should do a google with "Verizon Quantum Gateway dropping connection" and he would see how many people are having the same issue. I told him Verizon need to take their heads out their A*%%%$ and spend some time and investigate and resolve the issue. Me

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