Express Mail Popup

Hello,
   When users on logged on system and they receive express mail, they get notification through express mail pop up.
But when users are not logged on and they get express mail – it goes to their inbox but they do NOT get popup when they log on next.
What could be the reason.
  Thanks,
  Aj

Hi Aj,
Go to Tr. SO16 on the users tab you will have flag, where you can set up wether you want a pop-up about unread documents when users log on. You have to enable this here.
Best regards,
Dezso

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