External Calls , SIP Setup.

So far I have a 2811 setup with a few CIPC softphones. This is working fine.
What i'd like to do now is set up calling to external phones. We have set up a voip account with a company and have the following details. SIP username, SIP Password and SIP Proxy.
How can i go about using this to connect to an external number? The reason i'm asking for online documentation and help is that the company said they'd assist in setting it up , but they've been a little slow so far.
Many Thanks.

Sorry I should have been more thourough.
Software Version 12.3(11)T10 / CME 3.2

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