External mail acknowledgement

Hi,
I have sent a pdf attachment through Email.
I need some clarification in the following cases.
How to capture the following scenarious.
1) Email ID of employee is maintained incorrectly in user master
2) for whatever reason, the mail cannot be delivered(mailbox full etc)
3)How will we know whether all the mails sent have in fact been received by the recipient?
Please do the needful.
Thanks in advance

Hi Samson,
our company has a whole packet integration solutions for SAP and IBM Lotus Notes.
If you want to use the SAP XI as an integration architecture for your company, you can choose the product "adapter engine XInotes" from our company. It is certified by the SAP as "Powered by Netweaver" 3rd party software product. It can transfer the Notes documents into the SAP XI system or write the information from XI into the Notes databases. You can connect any other SAP systems(Business One, BW, CRM...) with XI.
It means through SAP XI and our XInotes adapter, you can integrate any SAP systems with Lotus Notes. It is also very easy to build Workflows with the adapter. The adapter supports the synchronous communication. If you send some documents through the adapter to Lotus Notes, the adapter will send an ack back to tell you whether the operation is successful.
If you don't want to use the SAP XI, you can also choose the product "ZeNotes" from our company. It can connect the SAP systems with Lotus Notes directly.
For more information please visit our web site:
http://www.konplan.com/public1/_EN/solutions_start.php
Or you can send me an email([email protected]). I will send you detailed information about the XInotes adpater and ZeNotes.
Kind Regards
Xiang Zhang
Software Developer
konplan gmbh

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    Oct 3 12:18:29 xserve imaps[37939]: login: xserve.douglaspark.school.nz [202.174.163.117] sochetly CRAM-MD5+TLS User logged in
    Oct 3 12:18:29 xserve imaps[37943]: TLS server engine: cannot load CA data
    Oct 3 12:18:29 xserve imaps[37943]: starttls: TLSv1 with cipher AES128-SHA (128/128 bits reused) no authentication
    Oct 3 12:18:29 xserve imaps[37943]: login: xserve.douglaspark.school.nz [202.174.163.117] sochetly CRAM-MD5+TLS User logged in
    Oct 3 12:18:29 xserve imaps[37943]: skiplist: recovered /var/imap/user/s/sochetly.seen (2 records, 2848 bytes) in 0 seconds
    Oct 3 12:18:29 xserve imaps[37944]: TLS server engine: cannot load CA data
    Oct 3 12:18:29 xserve imaps[37944]: starttls: TLSv1 with cipher AES128-SHA (128/128 bits reused) no authentication
    Oct 3 12:18:29 xserve imaps[37944]: login: xserve.douglaspark.school.nz [202.174.163.117] sochetly CRAM-MD5+TLS User logged in
    Oct 3 12:18:32 xserve imaps[37939]: starttls: TLSv1 with cipher AES128-SHA (128/128 bits reused) no authentication
    Oct 3 12:18:32 xserve imaps[37939]: login: xserve.douglaspark.school.nz [202.174.163.117] sochetly CRAM-MD5+TLS User logged in
    Oct 3 12:18:32 xserve imaps[37946]: TLS server engine: cannot load CA data
    Oct 3 12:18:32 xserve imaps[37946]: starttls: TLSv1 with cipher AES128-SHA (128/128 bits reused) no authentication
    Oct 3 12:18:32 xserve imaps[37946]: login: xserve.douglaspark.school.nz [202.174.163.117] sochetly CRAM-MD5+TLS User logged in
    Oct 3 12:18:37 xserve imaps[37946]: Expunged 10 messages from user.sochetly.Sent Messages
    Oct 3 12:18:57 xserve lmtpunix[37971]: Delivered: <[email protected]> to mailbox: user.sochetly
    Oct 3 12:19:03 xserve imaps[37943]: Expunged 9 messages from user.sochetly
    Oct 3 12:19:04 xserve pop3s[37977]: TLS server engine: cannot load CA data
    Oct 3 12:19:04 xserve pop3s[37977]: starttls: TLSv1 with cipher AES128-SHA (128/128 bits new) no authentication
    Oct 3 12:19:04 xserve pop3s[37977]: login: [10.0.1.83] supportstaff APOP+TLS User logged in
    Oct 3 12:24:04 xserve pop3s[38238]: TLS server engine: cannot load CA data
    Oct 3 12:24:04 xserve pop3s[38238]: starttls: TLSv1 with cipher AES128-SHA (128/128 bits new) no authentication
    Oct 3 12:24:04 xserve pop3s[38238]: login: [10.0.1.83] supportstaff APOP+TLS User logged in
    Can you tell me what is this message mean.
    TLS server engine: cannot load CA data.
    Thanks.
    Jet
    <edited by host>

  • Send notification to external mail id when work item reach users inbox

    hi all ,
              i would like to know wat are all the settings required for sending an external mail when a user recieves a work item. i think it can be done by running the program rswuwfml .but wat are all the settings required to be done before running the program .....
    Useful answers will be rewarded.......

    What the??!!!! I totally missed this before and actually found it quite acidentally....
    >Yep true! Totally agree with Kjtetil, it adds to an already noisy forum and I am >afraid if others start aping it will be brought down on level with the XYZ forum. >And we don't want that!
    >Anyone volunteering to have the 'M' flag?
    Though I cannot comprehend what you are trying to get at or say I will, attempt to set the record straight.
    Yes I have said that on another thread. I am not asking for points anywhere, I am happy to receive and happier to solve someone's problem.
    The issue with this thread is the author obviously has not bothered to do any investigation. I am not for spoon feeding just for the sake of some points, I am willing to help those who do some bit from their end as well who encounter a genuine stumbling block.
    My reference to "reward" was with a bit of sarcasm, if you know what that means.

  • External mail:attachement part....

    Hai,
    we have  developed a workflow for sales order.Once sales order creation & approval done the mail should go to customer(external mail).
    The below code(sample code got from internet & modified) is works fine .But do not want to send attachement.We want to remove attachement part from the coding.Ie we want to send only message,not attachement.
      Any tips?
    Points will be given......Jaheer.
    TABLES: VBAK.
    PARAMETERS: Email TYPE somlreci1-receiver.
    TYPES: BEGIN OF T_VBAK,
           VBELN TYPE VBAK-VBELN,
           VKORG TYPE VBAK-VKORG,
           VTWEG TYPE VBAK-VTWEG,
           SPART TYPE VBAK-SPART,
           END OF T_VBAK.
    DATA: IT_VBAK TYPE STANDARD TABLE OF T_VBAK INITIAL SIZE 0,
          WA_VBAK TYPE T_VBAK.
    TYPES: BEGIN OF T_CHARVBAK,
      VBELN(10) TYPE c,
      VKORG(5)  TYPE c,
      VTWEG(8)  TYPE c,
      SPART(18) TYPE c,
    END OF T_CHARVBAK.
    DATA: WA_CHARVBAK TYPE T_CHARVBAK.
    DATA:   it_message TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
                    WITH HEADER LINE.
    DATA:   it_attach TYPE STANDARD TABLE OF solisti1 INITIAL SIZE 0
                    WITH HEADER LINE.
    DATA:   t_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,
            t_contents LIKE solisti1 OCCURS 0 WITH HEADER LINE,
            t_receivers LIKE somlreci1 OCCURS 0 WITH HEADER LINE,
            t_attachment LIKE solisti1 OCCURS 0 WITH HEADER LINE,
            t_object_header LIKE solisti1 OCCURS 0 WITH HEADER LINE,
            w_cnt TYPE i,
            w_sent_all(1) TYPE c,
            w_doc_data LIKE sodocchgi1,
            gd_error    TYPE sy-subrc,
            gd_reciever TYPE sy-subrc.
    START-OF-SELECTION.
      PERFORM data_retrieval.
      PERFORM build_xls_data_table.
    END-OF-SELECTION.
      perform populate_email_message_body.
        write: 'Dear customer,'.
        write:/20 'your sales document number has been approved:',vbak-vbeln
          /40 'Best Regards'.
          skip 1.
          write:/20 'Name     :----
          write:/20 'Signature:----
          write:/20 'Date     :',sy-datum.
      PERFORM send_file_as_email_attachment
                                   tables it_message
                                         it_attach
                                    using Email
                                    'CUSTOMER .xls documnet attachment'
                                          'XLS'
                                          'CUSTOMER'
                                 changing gd_error
                                         gd_reciever.
      PERFORM initiate_mail_execute_program.
    *&      Form  DATA_RETRIEVAL
          Retrieve data from vbeln table and populate itab it_vbak
    FORM data_retrieval.
      INCLUDE <CNTN01>.
      DATA:CONTAINER LIKE SWCONT OCCURS 0 WITH HEADER LINE.
      DATA obj_key TYPE swo_typeid.  " Object key
    SWC_SET_ELEMENT CONTAINER 'AUN' vbak-vbeln.
      CALL FUNCTION 'SAP_WAPI_CREATE_EVENT'
        EXPORTING
          OBJECT_TYPE             = 'BUS2096'
          OBJECT_KEY              = OBJ_KEY
          EVENT                   = 'ASSIGNED'
      COMMIT_WORK             = 'X'
      EVENT_LANGUAGE          = SY-LANGU
      LANGUAGE                = SY-LANGU
      USER                    = SY-UNAME
      IFS_XML_CONTAINER       =
    IMPORTING
      RETURN_CODE             =
      EVENT_ID                =
        TABLES
          INPUT_CONTAINER         = CONTAINER
      MESSAGE_LINES           =
      MESSAGE_STRUCT          =
      IMPORT vbak-vbeln FROM MEMORY  ID 'SALESDOCUMENT'.
      SELECT SINGLE * FROM VBAK WHERE VBELN = vbak-vbeln.
    ENDFORM.                    " DATA_RETRIEVAL
    *&      Form  BUILD_XLS_DATA_TABLE
          Build data table for .xls document
    FORM build_xls_data_table.
      CONSTANTS: con_cret TYPE c VALUE '0D',  "OK for non Unicode
                 con_tab TYPE c VALUE '09'.   "OK for non Unicode
      CONCATENATE 'Sales Document' 'Sales Organization' 'Distribution
    Channel' 'Division'
             INTO it_attach SEPARATED BY con_tab.
      CONCATENATE con_cret it_attach  INTO it_attach.
      APPEND  it_attach.
      LOOP AT IT_VBAK INTO WA_CHARVBAK.
        CONCATENATE WA_CHARVBAK-VBELN WA_CHARVBAK-VBELN
                    WA_CHARVBAK-VKORG WA_CHARVBAK-VKORG
               INTO it_attach SEPARATED BY con_tab.
        CONCATENATE con_cret it_attach  INTO it_attach.
        APPEND  it_attach.
      ENDLOOP.
    ENDFORM.                    " BUILD_XLS_DATA_TABLE
    *&      Form  SEND_FILE_AS_EMAIL_ATTACHMENT
          Send email
    FORM send_file_as_email_attachment tables pit_message
                                              pit_attach
                                        using sendmail
                                              p_mtitle
                                              p_format
                                              p_filename
                                              p_attdescription
                                              p_sender_address
                                             p_sender_addres_type
                                     changing p_error
                                              p_reciever.
      DATA: ld_error               TYPE sy-subrc,
            ld_reciever            TYPE sy-subrc,
            ld_mtitle              LIKE sodocchgi1-obj_descr,
            ld_email               LIKE  somlreci1-receiver,
            ld_format              TYPE  so_obj_tp ,
            ld_attdescription      TYPE  so_obj_nam ,
            ld_attfilename         TYPE  so_obj_des ,
            ld_sender_address      LIKE  soextreci1-receiver,
            ld_sender_address_type LIKE  soextreci1-adr_typ,
            ld_receiver            LIKE  sy-subrc.
      ld_email               = sendmail.
      ld_mtitle              = p_mtitle.
      ld_format              = p_format.
      ld_attdescription      = p_attdescription.
      ld_attfilename         = p_filename.
      ld_sender_address      = p_sender_address.
      ld_sender_address_type = p_sender_addres_type.
      w_doc_data-doc_size    = 1.
      w_doc_data-obj_langu   = sy-langu.
      w_doc_data-obj_name    = 'SAPRPT'.
      w_doc_data-obj_descr   = ld_mtitle .
      w_doc_data-sensitivty  = 'F'.
      CLEAR w_doc_data.
      READ TABLE it_attach INDEX w_cnt.
      w_doc_data-doc_size =
         ( w_cnt - 1 ) * 255 + STRLEN( it_attach ).
      w_doc_data-obj_langu  = sy-langu.
      w_doc_data-obj_name   = 'SAPRPT'.
      w_doc_data-obj_descr  = ld_mtitle.
      w_doc_data-sensitivty = 'F'.
      CLEAR t_attachment.
      REFRESH t_attachment.
      t_attachment[] = pit_attach[].
      CLEAR t_packing_list.
      REFRESH t_packing_list.
      t_packing_list-transf_bin = space.
      t_packing_list-head_start = 1.
      t_packing_list-head_num   = 0.
      t_packing_list-body_start = 1.
      DESCRIBE TABLE it_message LINES t_packing_list-body_num.
    t_packing_list-doc_type = 'RAW'.
      APPEND t_packing_list.
      t_packing_list-transf_bin = 'X'.
      t_packing_list-head_start = 1.
      t_packing_list-head_num   = 1.
      t_packing_list-body_start = 1.
      DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.
      t_packing_list-doc_type   =  ld_format.
      t_packing_list-obj_descr  =  ld_attdescription.
      t_packing_list-obj_name   =  ld_attfilename.
      t_packing_list-doc_size   =  t_packing_list-body_num * 255.
      APPEND t_packing_list.
      CLEAR t_receivers.
      REFRESH t_receivers.
      t_receivers-receiver     = ld_email.
      t_receivers-rec_type     = 'U'.
      t_receivers-com_type     = 'INT'.
      t_receivers-notif_del    = 'X'.
      t_receivers-notif_ndel   = 'X'.
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      CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
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          document_data              = w_doc_data
          put_in_outbox              = 'X'
          sender_address             = ld_sender_address
          sender_address_type        = ld_sender_address_type
          commit_work                = 'X'
        IMPORTING
          sent_to_all                = w_sent_all
        TABLES
          packing_list               = t_packing_list
         contents_bin               = t_attachment
          contents_txt               = it_message
          receivers                  = t_receivers
        EXCEPTIONS
          too_many_receivers         = 1
          document_not_sent          = 2
          document_type_not_exist    = 3
          operation_no_authorization = 4
          parameter_error            = 5
          x_error                    = 6
          enqueue_error              = 7
          OTHERS                     = 8.
      ld_error = sy-subrc.
      LOOP AT t_receivers.
        ld_receiver = t_receivers-retrn_code.
      ENDLOOP.
    ENDFORM.                    "send_file_as_email_attachment
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          Instructs mail send program for SAPCONNECT to send email.
    FORM initiate_mail_execute_program.
      WAIT UP TO 2 SECONDS.
      SUBMIT rsconn01 WITH mode = 'INT'
                    WITH output = 'X'
                    AND RETURN.
    ENDFORM.                    " INITIATE_MAIL_EXECUTE_PROGRAM
    *&      Form  POPULATE_EMAIL_MESSAGE_BODY
           Populate message body text
    form populate_email_message_body.
      REFRESH it_message.
      it_message = 'has been approved by CRISTAL'.
      CONCATENATE 'Dear Customer,
      Your Sales Document' VBAK-VBELN IT_MESSAGE 'Created by:' VBAK-ERNAM
    'Sales office:'vbak-vkbur INTO IT_MESSAGE SEPARATED BY ' '.
      APPEND it_message.
    endform.                    " POPULATE_EMAIL_MESSAGE_BODY

    Hi,
    Try this code. It is working fine for me,
    REPORT  ZMAIL.
    data : document_data like SODOCCHGI1.
    data : receivers like SOMLRECI1 OCCURS 0 WITH HEADER LINE,
           object_content like SOLISTI1 OCCURS 0 WITH HEADER LINE.
    subject line
    document_data-obj_descr = 'My subject Line'.
    Mail Content
    object_content-line = 'My Content 1'.
    APPEND object_content.
    object_content-line = 'My Content 2'.
    APPEND object_content.
    Receiver type and ids
    receivers-receiver = '[email protected]'.
    receivers-REC_TYPE = 'U'. "Email message
    APPEND receivers.
    CALL FUNCTION 'SO_NEW_DOCUMENT_SEND_API1'
      EXPORTING
        document_data                    = document_data
       DOCUMENT_TYPE                    = 'RAW'
       PUT_IN_OUTBOX                    = 'X'
       COMMIT_WORK                      = 'X'
    IMPORTING
      SENT_TO_ALL                      = SENT_TO_ALL
      NEW_OBJECT_ID                    = NEW_OBJECT_ID
      TABLES
      OBJECT_HEADER                    = OBJECT_HEADER
       OBJECT_CONTENT                   = OBJECT_CONTENT
      CONTENTS_HEX                     = CONTENTS_HEX
      OBJECT_PARA                      = OBJECT_PARA
      OBJECT_PARB                      = OBJECT_PARB
        receivers                        = receivers
    EXCEPTIONS
      TOO_MANY_RECEIVERS               = 1
      DOCUMENT_NOT_SENT                = 2
      DOCUMENT_TYPE_NOT_EXIST          = 3
      OPERATION_NO_AUTHORIZATION       = 4
      PARAMETER_ERROR                  = 5
      X_ERROR                          = 6
      ENQUEUE_ERROR                    = 7
      OTHERS                           = 8
    IF sy-subrc <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
            WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    ENDIF.
    U need to change the receiver type based on the type of mail that u send.
    Thanks,
    Prasath N

  • Domain name changes when sent to external mail ids

    Here's the problem...
    We are sending PO's as pdf's to the vendor..
    If the vendor domain name is vendor.com and mine is company.com.
    SAP sends a mail
    To [email protected] ;[email protected]
    CC : [email protected]
    When the mail reaches the vendor it shows as
    To [email protected] ;[email protected]
    CC : [email protected]
    the domain name of person2 gets changed though person2 does get the mail...and when the purchase manager at the company looks at it in his inbox - it looks as it should be.
    I checked SOST it shows the correct mail id.This is not specific to a particular domain occurs with all domains .
    Has anyone encountered such a problem before.
    Regards
    Rani

    Hello Navjot,
    if you have some basis background you can check TCode SCOT there you can see if the mail connect for external mails is configured correctly. There shoud be at least a node for SMTP communication. If there is such node check that sending s not restricted to certain adresses. Furthermore you could check over the menu if the default domain is set properly.
    Kind Regards
    Roman

  • Problem in Sending External Mail

    Hi all,
    I am facing a problem in sending message to the external mail server. My problem is i have created a workflow template and in that i have created a send mail step and in that i am giving a message and the recipient type is email address and the email address is [email protected]
    But i am not receiving any mail to my outlook. The configuration in scot are perfect.
    When i tried to send a message from my inbox new message i can able to see the mail in my outlook.
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    Regards
    Balaji E.

    Hi Prasath,
    Thanks for your kind help. I checked that too, but giving me an error
    Short Text
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    Long Text:
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        Message no. XS817
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        Processing could not be continued due to a technical or configuration
        error in the SAP system.
    System Response
        Processing was terminated.
    Procedure
        Processing was terminated in the SAP system. The reason is given in the
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        The received e-Mail address WIPRO6 does not corres
    Can any one help me in this issue.
    Note : For the user WF-Batch there is no email id specified then i specified that and saved it.
    Regards,
    Balaji E.

  • Error in sending external mail

    hi ..
    while sending mail using BCS objects .... i am geting error
    Internal error: SO_OBJECT_MIME_GET Exception: 2
    ....i too configured SCOT transaction wit port number 25 , mail host and also given the internet email id for mailing user....
    plz do help me ...

    This error occurs when you send a mail via the SMTP node and can have several causes:
    1. Default domain not set
    2. Default code page not set (only with multi-codepage systems)
    3. Code page not suitable for sending mail
    4. COMMIT WORK is missing (programming error)
    5. Workplace plug-in is missing
    Solution
    Activate the SAPconnect trace and resend the document if necessary. The next time the SAPconnect send job is running, search for the entries marked in red in the SAPconnect trace of the document. The applicable solutions, depending on these entries, are listed below:
    1. Default domain not set
    Trace entries:
    BCS->MIME_MESSAGE_GENERATE
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    SO_OBEJECT_MIME_GET
    No MIME Document Received. Error Code: SENDER_BCS
    SX_GENERATE_NDR
    Internal Error: SO_OBJECT_MIME_GET Exception: 0
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    SX_GENERATE_NDR
    Internal error: SO_OBJECT_MIME_GET Exception: 2
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    BCS->MIME_MESSAGE_GENERATE
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    No MIME Document Received. Error Code: MIME_BCS
    SX_GENERATE_NDR
    Internal Error: SO_OBJECT_MIME_GET Exception: 0
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    SX_GENERATE_NDR
    Internal error: SO_OBJECT_MIME_GET Exception: 2
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    Trace entries:
    CL_BCOM_MIME->GET_CODEPAGE
    Termination: Multi-Codepage Systems Not Supported
    SO_OBEJECT_MIME_GET
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    SX_GENERATE_NDR
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    SX_GENERATE_NDR
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    Solution: In the SAPconnect Administration (transaction SCOT), you must specify a code page on the SMTP node.
    3. Code page not suitable for sending mail
    Trace entries:
    CL_BCOM_MIME->GET_CHARSET
    Termination: Charset Cannot Be Determined for SAP Code Page
    SO_OBEJECT_MIME_GET
    No MIME Document Received. Error Code: MNA_DOC
    SX_GENERATE_NDR
    Internal Error: SO_OBJECT_MIME_GET Exception: 0
    or
    SX_GENERATE_NDR
    Internal error: SO_OBJECT_MIME_GET Exception: 2
    Solution: In the SAPconnect Administration (transaction SCOT), you must specify a code page (an entry is available in table TCP00A) that is suitable for sending mail on the SMTP node.
    4. COMMIT WORK is missing (programming error)
    Trace entries:
    SO_OBEJECT_MIME_GET
    No Send Order Exists -> Termination
    SX_GENERATE_NDR
    Internal Error: SO_OBJECT_MIME_GET Exception: 0
    Solution: See note 429427 for the correction.
    5. Configuration for the sending of Business Objects
    An attempt is made to send a document of type OBJ to an external recipient. This requires a conversion to TXT/HTML format, but the necessary modules are not configured correctly.
    Trace entries:
    SX_OBJECT_CONVERT_OBJ_HTM
    Converting Document Format from OBJ to TXT/HTML
    SO_OBEJECT_MIME_GET
    No MIME Document Received. Error Code: MNA_DOC
    SX_GENERATE_NDR
    Internal Error: SO_OBJECT_MIME_GET Exception: 0
    or
    SX_GENERATE_NDR
    Internal error: SO_OBJECT_MIME_GET Exception: 2
    Solution:
    Please refer to Note 530932.
    1. You can refer to SAP Note 487754.
    2. Error in Sending External Mail
    3. Re: BWCCMS: send email if process chain fails?
    Hope this will solve your issue.
    Re: Send mails
    Re: SCOT Setup
    Reward points..

  • How to send an external mail from workflow.

    Hi,
    I have created a send mail in my workflow but it isnot sending the external mail
    Any guesses?

    Check the status in SOST . If not ask ur BASIS guys to work on SCOT.
    Richard A

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