EXTREMELY UNHAPPY

We've had Verizon Fios for over a year but recently moved to an apartment. Simple, take Verizon with us. Wrong! The immediately shipped us a DSL modem and upsold us on a phone service too, which we didn't need. This was on June 26th. Today is July 8th and we STILL don't have phone service OR Internet service. Scheduled an appt for repair LAST Friday, got three automated calls and no one showed. Received automated calls all weekend, no one there. Tried to call their service line ("because we really care about you!") and no one ever picked up. Apparently they started billing us for our NON-SERVICE on July1st. Now an automated call says they detect no problem or service appointments. Really? Because ANOTHER appointment was set up for this coming Wednesday but only if we catch their automated phone call first (that no one answers or is there). I cancelling my account and switching to another company. This is a JOKE.

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases".  You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information.  This should be checked on a frequent basis  as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

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    iPhoto v9.3.2 => v9.4.2
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    Hi mesalaza,
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    See the customer agreement. http://www.verizonwireless.com/b2c/globalText?textName=CUSTOMER_AGREEMENT&jspName=footer/customerAgreement.jsp
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    2. is it in fact the case that i should expect to get other keys fixed for free when they go bad?
    3. is there some reason why the technician at the genius bar may not have wanted me to do another repair on this machine within the warranty period since i have had it in complaining about various issues very often and they finally found a battery and a logic board problem about three months before my warranty expiration? i mean, i have not trusted the advice i get which is a complete 180 degrees from when i was first on mac before i had to move to PC and i am wondering if there may be a reason why they did not want to simply go ahead and do the key replacement for me under warranty. it seems really sort of mean and cheap to turn me away on this at the 11th hour with some kind of verbal assurance when i've never been happy with the machine or the explanations on the problems with the machine anyway.
    is there some kind of magic words to get them to just replace all the keys so i won't have this as an ADDED problem to my battery life, beachball hangs, sleep battery drain, etc, etc, etc?
    THANKS

    What Bob is saying is that according to the table there are different versions of Bootcamp which can be run on each Mac which load the various drivers for the specific versions on Windows.
    Windows 8 is designed to run 64bit but it will run 32bit as well it just means you dont get all the benefits and can loose Disc & Ram, but the host mac needs a 64bit compatible processor and it needs to meet the spec for the version of Windows being run and you need the various drivers.
    Often this level of support and development wont be provided on older machines as they knnow it will run into problems at some point.
    That doesnt mean you cant or shouldnt go for it, as long as you accept it may not be a stright forward install
    This thread should provide all the info you need as the user has done what you are looking to do:
    https://discussions.apple.com/thread/4897066?tstart=0

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