F4 help for catalog search not working in shopadmin

Hi,
I am getting "JSP Compilation error" if I click on binoculars next to catalog select field under the "catalog" tab in shop admin.
I get this error message although this jsp is never changed and is standard.
com.sap.engine.services.servlets_jsp.server.jsp.exceptions.CompilingException: Error while compiling JSP file [/usr/sap/DTJ/JC01/j2ee/cluster/server0/apps/sap.com/crm~shopadmin/servlet_jsp/shopadmin/root/shopadmin/showhelpvalues.jsp].
Any help is appreciable.
Regards,
Arshi

Hi
There might be some reasons for not getting the F4 value. One reason could be the complete AUTHORISATION for shopadmin given to the user.
Please check the SHOPADMIN authorisations of the user.
Hope this will be helpful
Regards

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