FaceTime Calling, Germany - UK

This shouldn't be a problem, should it? Trying to FaceTime call my mam, I had her on the phone, we both had FT up and running (could see ourselves), but I couldn't call her: "....not available for FaceTime." She couldn't call me, either... it worked in the UK, fine.
She's on a direct Ethernet connection, I'm on a MBP / Airport... both on 10.6.6.

I've just started to receive messages from this number too and I haven't been out of the country. The contents of the message just appear to be a long string of random characters.
I have spoken with my telephone provider (O2) and they too said that this is a premium number and I will get charged for each message. They told me to reply to the number with a message of 'STOP' and that should prevent any further messages and costs.
I've tried to find contact details for Apple to complain but haven't found one that works.

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Is it free for me to call my family through FaceTime from Germany to the US?

Is it free for me to call my family through FaceTime from Germany to the US?

Just a thought, this phone company here charges for every little thing you do. So I started to FaceTime to work around those charges and needed to make sure I was successfully doing that.

Facetime in Germany

I just arrived in Germany from U.S. and I can no longer log into FaceTime on both my iPhone4 and MacBook Pro. It says "server encountered an error processing registration" when I try to log in with valid Apple ID. The computer time is set correctly (automatically) on both devices. Any ideas??

FaceTime has been having problems for a couple of weeks. Apples solution is to make sure both parties have IOS 7.1.1.
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419

Why won't my iPhone 5s allow me to answer FaceTime calls on the new iOS 8.0.2?

In addition to my iPhone 5s not allowing me to answer any FaceTime calls, my iPad Air freezes the FaceTime screen and has to be restored to be able to use it again. My Macbook Pro freezes the FaceTime screen and the visual is always blurry. In addition it drops the call after no longer then five minutes. EXTREMELY IRRITATED. Feels like I'm dealing with another set of Dell products.

Hi, Farticus10.
Thank you for visiting Apple Support Communities.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue persists, try the remaining steps the attached article.
Cheers,
Jason H.

HT204053 Hi, my husband has downloaded ios7 and now he is receiving my iMessages/facetime calls. Obviously we both use the same apple Id. How do i keep using the same apple id on both devices, but disable my iMessages etc from his phone??

My husband has upgraded ios7. His iphone and mine have the same apple id. he has activated "icloud" which i have never activated before. He is receiving my imessages and facetime calls. How do i disable this yet still continue using our shared apple id on both devices????
thanks

Short term solution, do this on both devices
Settings > iCloud > Shut off anything you don't want shared
Long term solution (actual solution)
You need seperate Apple IDs for iCloud. iTunes and iCloud are not the same.
Create a new Apple ID > https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
On one of the devices go Settings > iCloud > Delete Account > Sign in with the new Apple ID
This will seperate your Contacts, Calendars, Messages etc.
You both can continue to use the same Apple ID for iTunes and share apps and music

Facetime call using the same APpLe Id on iPad and Mac

The FaceTime call using the same apple ID with the new iPad and iMac cannot put through to myself. In this case I do not want to get a new apple ID for FaceTime what can I do? I want to use the current apple Id.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
 Cheers, Tom

I recently purchase an ipad2. I also have a mac laptop. Now, when I facetime call using my iphone to my ipad2 or mac, it states busy. how can i fix this problem? I have the same apple id e mail for both ipad2 and mac. it might be getting confuse now.

I recently purchase an ipad2. I also have a mac laptop. Now, when I facetime call using my iphone to my ipad2 or mac, it states busy. how can i fix this problem? I have the same apple id e mail for both ipad2 and mac. it might be getting confuse now. I want to be able to face time also using my ipad2 to my laptop especially if one of the members of the family is traveling. Thanks.

thanks. your answer was correct, clearer. I have another question, maybe you can answer. I just purchase my ipad2 2 days ago. yesterday, there was a sound. today there is no sound. there is a sound only in movies and you tube and music. but no sound on all apps and keyboards. I look it up and seems like ther are few that have this problem. I called walmart coz I bought it there and they told me that they have not heard that before but if I can't fix it, just return it and exchange it with anew one since I have 14 days to do that. I tried rebooting it and still won't work. Should I just restore it?

3 iphones in household.All use same apple ID.But all contacts get mixed between phones and facetime calls come in from other contacts.Ho can we change this so our phone information isn't visible to each other?

3 iphones in household.All use same apple ID.But all contacts get mixed between phones and facetime calls come in from other contacts.How can we change this so our phone information isn't visible to each other?

Use separate Apple IDs for each family member and use Family Sharing features of those things (if any) that you do want to share. https://www.apple.com/ios/whats-new/family-sharing/

HT204380 How does a user of multiple Apple devices (iPhone, iPad, Mac laptop) designate which devices will ring when an incoming Facetime call comes in. If all three are online, should they all be able to accept an incoming video call?

A friend of mine has an iPhone with a cellular data plan, a Macbook Pro, and a mini-iPad. She's been using Facetime, but says that all of the devices used to ring at the time of an incoming Facetime call. Now only her iPhone rings. How do you set whichever device you want to ring?

James: I agree. Please keep them shorter.
The answers to both questions are no.
The iPad is NOT a computer replacement. It is a mobile device.
The iPad can not stream tro the iPhone nor an iPod.
Hope this helps....

How do I make a facetime call to my macbook pro

How do I place a facetime call to my laptop from my iphone.
Thx, Steve

http://support.apple.com/kb/ht4319

Apple recently merged all my devices so that if I miss messages or facetime calls on one device, they get forwarded to my other devices. how do I UNDO this so this no longer happens?

Apple recently merged all my devices so that if I miss messages or facetime calls on one device, they get forwarded to my other devices. how do I UNDO this so this no longer happens?

If you don't want them to be unified, don't use the same Apple ID for FaceTime and iMessage on our devices. Go to Settings>Messsages>Send & Receive, tap the ID, sign out, then sign back in with a separate ID. Do the same thing in Settings>FaceTime.

Can my other devices open receive my FaceTime calls if we share an Apple ID

Is it possible for others on my Apple ID to be able to receive my FaceTime calls?

No, only if you use a different e-mail address on the other device.

My iPad is receiving phone calls, not FaceTime calls, that my iPhone under the same iCloud account is receiving, how do I stop this?

I have an older iPad that we use at my office for Pandora. My iPhone is connected to the same iCloud account as my iPhone is & once in a while my iPad will receive a phone call, not a FaceTime call, from one of my contacts that's trying to call me. It will say the contact's name up at the top like usual, it plays my iPhone ringtone, says "Slide to Answer" but also beneath that it says "from my iPhone." I still receive the phone call on my iPhone but I also receive it on my iPad & I'd obviously like it to stop. Can anybody help me out?

You can do this on the phone and the iPad. Settings>FaceTime>iPhone Cellular Calls>Off.

How can I remove a device from my Facetime calls?

Facetime Version 3.0
OSX 10.9.5
Macbook Pro
I have made a facetime call with my ID from someone's device. Now that device can get my calls. How can I remove it without accessing the device?

Hey abram from white plains,
Thanks for the question. If you are signed into an Apple service on a device that you no longer have access to, and would like to revoke that access, you can simply change your Apple ID password:
Apple ID: Changing your password - Apple Support
http://support.apple.com/en-us/HT201355
Thanks,
Matt M.

I was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time

i was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time. Help?

Sounds like a hardware failure.
Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced.

FaceTime Calling, Germany - UK

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