FaceTime will not connect on osx 10.7.5. Does anyone had a fix please?

FaceTime will not connect on osx 10.7.5. Does anyone had a fix please?

Hope info from this article is helpful.
http://support.apple.com/kb/HT2090
Reset SMC.     http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best.

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