Factory Reset/Zero Out Reset my 755p

I need to delete all of the data from my Verizon 755p before I return damaged hardware to Verizon. I looked at the Factory Reset instructions, Article ID: 15574 in the Palm KB, but I didn't see specific instructions relating to the 755p. Will the Centro or 700/680 directions work for deleting all of my data?
Does a Factory Reset really delete all of the data, or can it still be recovered?
Also, is there a way to Zero Out Reset a 755p like the 650?
Thanks.
Post relates to: Treo 755p (Verizon)
Post relates to: Treo 755p (Verizon)

I was upgrading to another phone and also wanted to do a factory. the instructions in the palm knowledge base (kb.palm.com) are below, but they didnt quite work for me. I have an ACCESS POWERED screen that comes up before the Palm screen - came with some OS update or other. I moved things in the procedure below a bit and got the results I wanted. Change the below instructions as follows:
. Add step 1a to press and hold Power/End - yes, before you even remove the battery.
. Add step 3a to observe the "ACCESS POWERED" screen for 15 seconds and then release the Power/End
. Ignore all of Step 4
. Go to Step 5, then step 6 - your Treo 755p will appear to do another reset and come up "fully clean."
. lgnore Step 7 - the language selection screen never appears.
Good luck. This was quick and flawless for me - and with the desired results.
Factory Reset for Centro and Treo 755p
If you've set a password on your smartphone, any hard reset will automatically become a Factory Reset. With this method, you'll enter a password and then perform a hard reset.
On your smartphone, launch the Security application.
If the Password box says "Unassigned," tap the box and create a password for your smartphone. Press Applications to exit the Security application.
Now that a system password is established, we'll perform a hard reset to complete the factory reset. With the device face down, remove the battery door. Removing the stylus may make it easier to remove the battery for the next step.
Remove the battery. Then put the battery back in.
When the Palm logo appears, press and hold Power/End until the black status bar at the bottom of the screen fills and disappears, and then release Power/End.
If you performed this reset correctly, you should see a white screen with black text saying "reformatting in progress" (any other activity - such as the Palm OS logo and then the Applications launcher appearing - means the reset was performed incorrectly; try again). Your smartphone will appear to reset again after the "reformatting in progress" screen disappears.
When the Erase all data? prompt appears, press Up to confirm the Factory reset.
When the language selection screen appears, select the same language you selected for your desktop software. The Factory reset is now complete.

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Ok after reading a few posts I relalise you can not down grade os on iphones and never have been able to.
But how come I can't factory reset my phone properly? sure factory reset will mean it will reset the phone and its os to the os that it built with with was ios5?

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Factory Reset Will Not Start

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How are you trying to do the recovery? Are you using external media (recovery DVDs or USB stick for example) or the zero-key method?
Out of curiosity, did you know how to rescue your files already or did you learn that from the community here?
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Hello Community,
I read several posts regarding different kind of boot problem scenarios, but nothing fit so far..
I can successful boot into the Windows XP Professional partition; but somehow I messed up all my network drivers during a bluetooth software experiment. Tired of trying different drivers, but, hey, no problem, there is a hidden 6 GB Lenovo partition on the harddrive that is supposed to reset the X61s to factory settings.
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Moderator Note; please update your profile with your correct country location as per the forum rules. Products, options and services vary from market to market, also within Europe. Knowing your location helps us help you
Message Edited by andyP on 09-08-2008 08:41 PM

Sorry. That was mostly just boiling rage after someone walked into the office in the middle of the day and stole multiple phones. (We develop iOS apps…) We were googling frantically and trying to figure out:
"Okay, so we locked the phones. WTH, they just showed up at Smith Street? Okay, well we offerered a reward. Is someone gonna reset them and sell them? Can they even reset them? Should we erase the phones? Are they already bricked if they're locked? Does erasing the phone protect data? Or does it just unlock it and hand it to the thief on a silver platter?"
So long story short, we erased them. Then became unclear whether that protected the data or whether it really just performed a factory reset and made the phones resellable. At any rate it's pretty clear they're not coming back.
Bottom line: the euphemism of 'lost phone' is frustrating when you can pretty clearly watch your phone getting stolen. Given the number of phones that do get stolen, it's frustrating that it's so difficult to track down what the different options are actually doing and what the ultimate fate of your phone will be.
Question 1: We click 'Lost Mode.' Is there a way for someone to do a factory reset and sell the phone?
Question 2: We clock 'Erase phone.' Is there a way for someone to do a factory reset and sell the phone?
Question 3: We clock 'Lost mode' followed by 'Erase phone.' Is there a way for someone to do a factory reset and sell the phone?
Sorry for my rude or otherwise upleasant tone before. I know they're just phones, but no one was in a good mood yesterday afternoon.

Factory reset - the what, why, and how for Gingerbread

I wanted to share this information regarding a Factory Reset and how it is used for Gingerbread - both the what, why, and how - in case anyone is interested in the details. If you embark on this process, this thread is worth a close read. thanks to d.harris for writing this up for the SOAK group. good luck everyone and remember, YMMV.
First, what does a "factory reset" do? The short answer is: it will return your phone to the condition it was in when you first purchased it EXCEPT the Android version will match your phone's latest update. For example, I had Android 2.2.1 (Froyo) on my phone before the "soak". My phone was updated to Android 2.3.3 (Gingerbread or "GB") during the "soak". I had some trouble with video performance in the Fox News app and missing album cover art in the Google Music app. So I decided to do the factory reset. After the reset was finished, my Droid X still had Android 2.3.3 on it but all of the settings had been restored to their factory defaults. And presumably, all Android operating system (OS) caches had been flushed. All of the data that was stored in my phone's memory was cleared. So my contacts were all gone. And I had to reactivate my phone (*228 1) just like a new phone and reenter my Google account info.
Does a factory reset actually clear the entire contents of the phone's memory and re-install Android from scratch? (That's what I wish it did.) But I'm not sure that it does that because the entire process seems to go too fast for that. However, a factory reset does seem to do a better job of cleaning out the remnants of the previous OS (Froyo 2.2.1) than a standard "update" does. But that's not all.
The factory reset also clears all of the apps that were installed in the phone's memory. And it clears all of the app data that was installed in the phone's memory. So you will have to reinstall all of your apps from the Android Market (or wherever they came from). Normally, you do not have to pay for them again because the Android Market remembers your previous purchases as long as you register your phone with the same Google account.
However, the Android Market does not remember the free apps that you installed---so you should make a list of all your apps before you reset your phone so you won't forget the free ones. The reason I wrote "installed in the phone's memory" above is because a factory reset gives you a choice whether or not to clear your phone's micro SD memory card. If desired, it will leave it alone. So any apps or data will still be present on your card after the reset. However, your phone will not be aware of the apps on the memory card because all "knowledge" of them will have been erased from your phone's internal memory---you'll still have to reinstall ALL of your apps. But the data files will still be there. Regarding the "built-in" apps that come pre-installed with Android, they will also be restored to their original state and version when you do a factory reset. So you'll need to update some of them (like updating Google Maps and updating Adobe Flash from 10.1 to 10.3).
Before you do a factory reset, you should have a fully charged battery becaues you do NOT want to run out of power in the middle of a reset---that could "brick" your phone. I always take an extra precaution: in addition to a fully charged battery, I also connect my phone to AC with the Motorola AC-to-USB charging adapter that came with it. Not only does it insure that I won't run out of power, it also keeps my battery fully charged so I have a 100% charge after the factory reset (you'll have a lot of work to do afterward to reinstall your apps and restore all of your Android and app settings back to your preferences).
Here's a pre reset checklist:
• Export your contacts to your SD card so you can easily restore them later (Contacts/Dialer menu > Import/Export > Export contacts to: SD card).
• Make a list of all of the apps that you installed (Android menu > Manage Apps > Downloaded tab).
• Get a copy of your Google account login info (user name and password).
• Get a copy of your Verizon Backup Assistant PIN (if you use this service).
• Turn off your phone and pull its battery. Wait 30 seconds or more and reinstall the battery and turn the phone back on. This will make sure that there is nothing hinky in your phone's volatile memory as the factory reset begins.
• Fully charge your phone's battery and plug the AC charging adapter into the phone.
Now you're ready to do the deed. Follow these steps:
1. If it's not already on, turn on Google's "back up my data" option with Android menu > Settings > Privacy > Back up my data. This is required for the next step.
2. Turn off the "automatic restore" option with Android menu > Settings > Privacy > Automatic restore. This will prevent your phone from trying to download every paid app that was previously on your phone all at once. It is much better---especially if you have a lot of apps---to install them one at a time. Plus, you may not want some of them to be reinstalled right away if you are trying to determine if one of them is causing trouble under GB 2.3.3.
3 If you do not want to use Google's "back up my data" service to restore your wi-fi passwords and such, then return to Step 1 and turn it off.
4. Begin the factory reset with Android menu > Settings > Privacy > Factory Data Reset. You'll be asked to confirm that you really want to do a factory reset and you'll be given the opportunity to clear your micro SD memory card as a part of the process. I chose not to clear my memory card because I have a 32 GB card with "tons" of music and other files that I do not want to have to restore (it would take hours).
When should you do a factory reset? Everyone should do it before they give their phone away, sell it, or discard it. You don't want someone else to have access to your personal data! And, a factory reset can be a helpful troubleshooting tool when faced with problems.
By the way, my factory reset did not help the video problem I was having with the Fox News app nor did it enable Google's Music app to find all of the album art on my micro SD card. Both problems persisted after the reset under GB 2.3.3.
Finally, there are other things you can do to flush old data from your phone such as clearing the cache partition of your phone's built-in memory. This requires the use of its "Android system recover" menu. Even though I expect this cache data to be cleared during a factory reset, I did it after my reset just to make sure. Clearing the cache partition is usually what folks try before a factory rest so they can (hopefully) avoid the factory reset. I'll leave it to a Motorola staff person to go into that.

OK, got it ... the Power ON Factory reset procedures might have changed with GB ...
To get to a Factory reset using the Power up method:
1. Power Off phone
2. Press & Hold the HOME Button
3. Press and Hold the Power ON button.
You come up to the Triangle with the Exclamation mark & android guy.
Press BOTH the Up and Down Buttons at the same time. This brings up the Blue menu of options.
use the Up/Down arrows to scroll thru the choices. Press the POWER Button to Select the menu item you choose.
You can harmlessly test this and just choose to Reboot without doing anything, just to see how it works in case you ever need to do this in the future.
edit: It was concluded in the test group that they changed this process to align it with the new DX2 as the camera button isn't hard-wired like it is in the DX. So likely they just wanted to make this process the same for both platforms. At least it sounds like a good reason...

I recently purchased an iMac from a friend who factory reset it, and now I can't reinstall Mountain Lion?

     As the title says, I can't reinstall Mountain Lion. When I turn on the iMac, it send me straight to OX X Utilities. When I click on Reinstall Mountain Lion, it asks for my ID, but then states I did not purchase Mountain Lion. How do I fix this issue? I've tried asking Apple Support, but to no avail. I don't think the guy I spoke with understood what was going on.
I cannot get around OS X Utilities. There are only four options for me.
Reinstall Mountain Lion
Back Up (tried, nothing comes up)
Get Help Online (which is what I'm doing here)
Erase or Restore Utilities (I've checked this, it says my disks are not malfunctioning)
     My friend suggested signing into his ID to reinstall but when we did, it also said this ID has not purchased Mountain Lion. We logged into Apple Support went to registed devices and there was nothing there. I think he may have used another ID which is he searching for the info for. If we get the right ID, then maybe it will let us sign in on his name and reinstall Mountain Lion. But if he can't, or Apple won't take his ID, then I'm at a loss for options.
     So now I'm here, hoping someone else who bought a used iMac from a friend who factory reset it and needs info on how to reinstall Mountain Lion can help me. I don't know what else to do. If I can't get this thing sorted out, I'll have to drive to the apple store. The closest one is 60 miles away, so I'm not looking forward to that. Is that my only option now? What can I do?
tl;dr I bought a used iMac from a friend who factory reset it, and now I don't know how to reinstall Mountain Lion. What are my options?

If the system didn't ship with Mountain Lion originally and you didn't purchase Mountain Lion yourself, then you will need to purchase. A purchase by the system's original owner cannot be transferred to you.
Unless you have another system on which you have purchased Mountain Lion, you will need to first install Mac OS X 10.6.8 on the iMac, for which you'll need either the original installation disks, if the iMac came with 10.6, or a retail copy of 10.6. Install 10.6 and upgrade to at least 10.6.6, and then you can buy Mountain Lion from the Mac App Store, presuming of course that the imac can support Mountain Lion. See:
http://www.apple.com/osx/how-to-upgrade/
Regards.

If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
and i hope you understand my problem..
i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
-sierra

Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

I loaded Win 7 on my laptop and didn't back up my phone to I tunes. I loaded IOS 6 to the phone and it needed to sync. The Itunes didn't connect to my account phone factory reset. I have logged on why can't I get my apps and music back to my phone?

I loaded Win 7 on my laptop and hadn't loaded I tunes yet when I updated my phone to IOS 6. It needed to sync and had to factory reset. I have loaded I tunes, logged on yet still can't get my apps or music to load on my phone again? I have added the I tunes back-up to the folder on my newly loaded PC? Any suggestions before I go to the apple store and use the F word.

The same thing happened to my poor sister, and she is panicking because of all of her photos of her "daughter growing up" that will be lost. It seems that this has happened to several people already, and I REALLY hope that Apple figures this out so that it doesn't force all of these people to completely reset their devices. Best of luck to you, and I am bookmarking this and other similar discussions to monitor for other, more desirable solutions.

Can't do Factory Reset on New Airport Express

I just tried to install a new Airport Express today on my existing network (Wired to a port on my Airport Extreme). The new Airport Express shows up in the Airport Utility on my Macbook, but no matter what I do (manual or continue) it hangs for about a minute while saying "Reading the Airport Express configuration" and reports an error (-6753 "An error occurred while reading the configuration".
As a side note, which I can't seem to talk to the Airport Express, I have no problem getting to the Airport Extreme and doing whatever I want using the Airport Utility.
I decided to do a Factory Reset to get things back to the beginning. I followed the instructions (unplugged, held reset button, plugged back in, waited while holding the button). At no point did it flash green four times. Instead after about 10 seconds it started blinking yellow rapidly (sounds like the hard reset which is done with power on).
All the Airport Utility comes up with is the Name, IP Address, Version (a revision behind at 7.3.1), and Airport ID. It also shows the icon for the device with a yellow indicator.
Ultimately I'd like to use this device to get better network coverage upstairs -- possibly as a 5 GHz-only port, and then set the Airport Extreme to 2.4 GHz-only.
Any ideas why I can't do a factory reset?
About all the Airport Utility comes up with is the IP, MAC and firmware revision
All I know about this new APexpress is that it is one rev behind on Firmware (7.3.1) but it doesn't want to update.

It appears that the Factory Reset mode simply DOES NOT WORK.
By attaching directly to the APExpress via a ethernet cable (direct, no switch, so nothing else there), and by turning off WiFi on my MacBook, I was able to discover and connect to the APExpress. I changed from extend network to join network, and udpated, then was presented with a green LED. I thought things were working, so I removed the ethernet cable and tried connection by WiFI again, but still the APE would NOT show up.
So I did another direct connect with WiFi turned off. I turned the radio off in the APE as well and was able to connect to it and update the firmware to 7.3.2. Finally I turned the radio back on, and told it to form its own network.
In this mode I am back to getting the flashing yellow LED, and I still can't see the APextreme.
So it looks like either I have a bad APE, or there is some firmware bug between it and the Airport Utility. In any event, after I first connected to the APE via WiFi, fresh out of the box, I was never able to connect again in a way that would allow me to actually configure the product. I've only been able to do this via the ethernet connection and WiFi off.
And, of course, the Factory Reset simply DOES NOT WORK, so I have no way to put it back to the way it was when I first opened the box yesterday.
I'm hoping someone has a solution for this, but beginning to doubt it.

I just updated to iOS 8 on my iPad 2 and got an error then factory reset! Now I cannot see my Purchased Apps

I just updated to iOS 8 on my iPad 2 and due to a unforeseen error on iTunes I had to do factory reset. I was using my friend's iMac iTunes to download and update, instead of OTA. Now I'm unable to see my previously purchased apps (some even discontinued that I was hanging on to as they still kind of worked)... Even after I logged into App store on my iPad (tried restoring iCloud and iTunes but no luck, somehow there isn't any backup)! I checked my App Store updates/purchases and see nothing. A forum suggested I try buying it anyway and it will say I already have it and not double charge, but I don't want to take that chance as most of these apps are over $4. I have receipts for all my purchases. Please help!

When you do an update via a computer's iTunes the update process will backup the device (a backup doesn't contain the actual apps, just their content/settings), wipe the device, install the update, and then restore the backup - the restore would look to pick up your apps, music, films etc from the iTunes library.
You've tried logging out (tap on your id at the bottom of the Featured tab in the App Store app) and back in and seeing if they then show in the Purchased tab, and you could also check to see if the apps are hidden from Purchased : iTunes Store: Hiding and unhiding purchases.
If an app is no longer in the store then you won't be able to redownload it. You haven't got copies of your apps in your own computer's iTunes library and/or on your backup of your downloads/library ?

Factory Reset/Zero Out Reset my 755p

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