Faded grey albums that won't play.

I have albums on my phone that are faded and will not play. I tried resynching but to no avail. Suggestions?

One word... "Manually"
Google is your friend.
Look up the album artwork. Try to find 300x300 size to keep from adding megabytes to your files)
Select the album.
Get Info for the tracks.
Drag the picture from your browser window to the Info pane in iTunes.
Click OK.

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I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

I purchased an album that won't play now that my match subscrription has ended. Not interested in re-subscribing, but I paid for that album. How can I download it again since the cloud icon doesn't display?

Hi,
Does the track play? Did you purchase track from iTunes? Download past purchases - Apple Support
Jim

Songs that won't play

One song in a complete album that won't play, all others play, but this one says that it's not authorized to play on my computer and to enter password for apple id, which when done, says it is authorized to play on this computer and 2 others, but still won't play? What gives?

Hello there, c_costa.
The following Knowledge Base article provides some great steps for troubleshooting issues for repeated prompts for authorization from iTunes:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Alternatively, if you are sure the same Apple ID purchased the content that's not playing, you can delete the song from your Mac and then download it again from your purchases:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
then
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Here's a fix for uploaded files that won't play.

Is this you? You've found a lot of files were uploaded, instead of matched. Some of those files might even be on albums where other tracks matched. Sure you want them ALL to match, but meantime, it would be nice if uploaded files would actually play! Sure, you can see their names, track durations, etc. but if you try to play them directly, nothing happens and if you try to play an album through, when it gets to an uploaded track, it stalls or skips past it. You've checked the file type and it's an AAC so you figure it can't be a file encoding incompatibility problem and besides, whatever the file type, Apple is red-flagging anything incompatible, tells you it's ineligible, right?
Guess Again - not all AAC files are produced with the same encoder and some of them, while they'll get past Apple's eligibile/ineligible screening process, probably shouldn't.
I routinely record vinyl using Audacity and at various times I've used different encoders (not that I knew it until now). As a result of checking which uploaded files play and which do not, I'm pretty confident of the following. While some AAC files created outside of iTunes might work, those encoded using Lavf52.36.0 will not. Neither will files encoded using Lavf52.64.2. There may be others.
So what's the fix? The same one recommended for getting files flagged by Apple as ineligible to pass muster. You need to make an AAC copy in iTunes and swap that for the uploaded files that won't play.
Here are the steps I use to get it done. You may be able to streamline the process though.
(1) Turn off wi-fi to prevent iTunes Match from attempting to match any new files until you're good and ready. If you don't to this, you may end up with files you've just created being flagged as duplicates.
(2) Select all files in an album that has some bad uploaded files. Select Advanced > Create AAC Version. (NOTE: I don't bother trying to separate uploaded from matched, just too much hassle.)
(3) Select one of the files, so you can File > Reveal In Finder. Generally this will get you to the album folder that includes both sets of tracks. The ones you just created will have a "1" in the file name.
(4) Create a folder on the desktop and move all the newly created files to it. Delete the "1" from the file names. Name the folder based on album title.
(5) In iTunes, delete the listings for the newly created files.
(6) Turn on wi-fi and wait for iCloud to reconnect. Watch the cloud icon - it'll tell you.
(7) Delete the album from iTunes (You're now getting rid of the copy that was originally uploaded, so be sure you've really got the new AAC files handy to replace them with). Note you will see an option to delete from iCloud too. Check it. You want these files GONE!
(8) Select Store > Update iTunes Match. If you do a search for the album from an iCloud enabled iOS device (I use Apple TV) after the update is completed, you shouldn't be able to find the album.
(9) Select File > Add To Library and go get the folder of tunes you created.
(10) Run Update iTunes Match again.
(11) Watch the iTunes progress bar. Once the matching process has checked to see if you've added anything to your library, you'll see fresh copies of your songs uploading.
(12) As another means of confirmation, once several of the songs have uploaded, do an iOS device search for the album. You should be able to get the album to appear before the upload is complete. You may have to back out of the search and back in to get it to work, but chances are when you first see the album, the song titles will all be grayed out. Once the update is complete, give it a minute and everything should become available to you.
(13) Pick a track that wouldn't play before and watch to see if the timer starts to move, followed by music! It is now time to do a little happy dance.
I know this is a far cry from figuring out what it takes to get songs that should match to actually do so, but that's a whole different ball of wax.

Thanks this was useful. I have been ripping my audiobooks and I was finding that they would get uploaded to iCloud in the process, which in itself was fine, but then iTunes would not let me change the media type to Audiobook, which is annoying as it effects how iTunes treats the media. Like showing you the skip back 10 seconds button.
The general outline here helped me work around the issue and change the media type before the media was re-uploaded to iCloud.
Sean

I received an ipod touch 5th gen for Christmas. The first songs i've downloaded and synced with my touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them

The first songs i've downloaded and synced with my new touch have created ghost songs. They are only on my computer in itunes once but appear on my ipod twice, one copy that won't play. I can't delete them. I've tried unticking all the music that was on the ipod via itunes and re-syncing, which in theory should delete all music from my ipod. It does except for the 5 ghost songs.   So at present I have no music on ipod except the 5 ghost songs.   Has anyone got any ideas how I can get rid of these?
I had no problems with my ipod touch 4th, which I had for years.   Any help would be great.

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

I have songs on my computer that won't play because they need to be authorized. The e-mail that popped up is long forgotten. Help!

I have songs on my computer that won't play because they need to be authorized. The e-mail that popped up is long forgotten. Help!

You can contact iTunes Customer Support on this issue. I had the same problem once & they were able to fix the problem for me. Contact them at [email protected] They will get back to you ASAP.

TS1859 I have a .mov file that won't play in QuickTime Player, MPEG Streamclip or in FCP but plays in VLC, how can I convert it so I can use it in FCP?

I have a .mov file that won't play in QuickTime Player, MPEG Streamclip or in FCP but plays in VLC, how can I convert it so I can use it in FCP?

hi
download perian from internet, it'll solve your issue.

I have about 5 purchased movies through itunes that won't play because something is "missing" can anyone help

I have 5 purchaced movies through itunes that won't play because they say something is "missing", can anyone help\

Hi Sophie ,
I would request you to please unistall Acrobat with the help of cleaner tool .Here is the link for the same.
http://labs.adobe.com/downloads/acrobatcleaner.html
Then try installing back again .Refer to the following link download Acrobat X pro .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Let us know how it goes .
Regards
Sukrit Dhingra

I'm burning dvd's that won't play on a regular dvd player. What am I doing wrong? Are there some simple things to check to figure this out? (Sorry, I know this has been asked many times)

I'm burning dvd's that won't play on a regular dvd player. What am I doing wrong? They play fine on computers but not on dvd players. Are there some simple things to check to figure this out? (Sorry, I know this has been asked many times). Created in DVD studio pro.

Hi
Just my thoughts to add to the excellent answers above.
• BRAND of DVD used - Matters when doing Video-DVDs
Memorex, NoName etc cheap brands usually do NOT work
I only Use Verbatim (more organic dye in these)
• Type of DVD - matters
- DVD+/RW - usually results in problems
- DL-DVDs are more problematic than SL-DVDs
- DVD+R are a more modern sort - BUT PLAYS BADLY or not at all on older DVD-players
I only use DVD-R
• BURN SPEED - matters
- Best in iDVD app - IS NOT BEST at all but results in lot's of Burn Errors = Doesn't play well or at all
I set this down to x2 or x4 max.
Yours Bengt W

Help - Faded grey songs that can't be played on my iOS devices even after iTunes Match completed update?

I've had iTunes Match over a year and have uploaded nearly 25k songs.
90% are successfully in the cloud but some albums are a faded grey when I try to access them on my iphone/tablet. I can't play then of download them with iTunes Match turned on on these devices.
I've repeatedly clicked to update iTunes match on my computer and watch it complete the process, yet these albums just don't work on my iOS devices.
When I check on iTunes some have the "!" Icon saying couldnt upload but there's no reason they shouldn't...what gives and what can I do?
Thanks in advance

The iPod backup that iTunes makes does not inlcuded synced media like apps and music. Thes those iTunes are not restored to the iPod unless they are in the iTunes library.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Purchased music that won't play

I used to have the iPhone 4 now I have the 4s. Some of the music I purchased on the iPhone 4 seems to have transferred but not correctly. The info is on the 4s for the music but when I click a song it won't play it skips to the next available song. So far it's only been 1 album and a couple of songs that I had purchased on the 4. I've tried resyncing the music library several times both by just resyncing and by wiping the music off. Does anyone know how to fix this?

Turns out that he was right in that for some reason I had to reauthorize my computer. However, I felt it completely odd considering they played on my previous phone from my mac and it was my Apple ID. So weird. So I authorized the computer and it worked they play now.

Avi movies that won't play

Sometimes I download an .avi file and it won't play. It says I need to download something, and takes me to an Apple webpage, but there's nothing there that seems to have anything to do with playing .avi files. What do I do? Is there third-party software I need to download somewhere, or what?.

Its free.
http://www.flip4mac.com/wmv_compare.htm
See also: "About media file formats"
AVI
3ivx, DivX, XviD, FFusion, Casio AVI Import, msmpeg4 components, A52 (and AC3) audio component, AC3 audio component, Flip4Mac WMV, WMA component, ElGatoEyeTV component, Save as AVI.component
ASF / WMV
Telestream Flip4Mac WMV, Canon Camcorder MPEG-4 ASF component
http://insanityflows.net/archive/index.php?title=QuickTime#Aboutmedia_fileformats

Another flv that won't play

Can someone help with why the flv won't play on testing
server.

Just put us both out of our misery and select that folder and
upload it.
Does it work now?
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
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"bigdlsu" <[email protected]> wrote in
message
news:[email protected]...
>I was prompted to upload dependent files and I answered
"Yes". I deleted
>the
> page and then recreated it. I tried again, uploaded
dependent files and
> once
> again it did not work. I have attached the code for the
page I recreated
> and
> the script <script
src="Scripts/AC_RunActiveContent.js"
> type="text/javascript"></script>
> </head> shows on line 43. Any other thoughts?
Thanks.
>
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> "
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> <html xmlns="
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> <head>
> <meta http-equiv="Content-Type" content="text/html;
charset=utf-8" />
> <title>Untitled Document</title>
> <script type="text/javascript">
> function MM_CheckFlashVersion(reqVerStr,msg){
> with(navigator){
> var isIE = (appVersion.indexOf("MSIE") != -1 &&
> userAgent.indexOf("Opera") == -1);
> var isWin = (appVersion.toLowerCase().indexOf("win") !=
-1);
> if (!isIE || !isWin){
> var flashVer = -1;
> if (plugins && plugins.length > 0){
> var desc = plugins["Shockwave Flash"] ?
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> descArr[4].split("r");
> var verMinor = (tempArrMinor[1] > 0) ?
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> flashVer = parseFloat(verMajor + "." + verMinor);
> }
> }
> // WebTV has Flash Player 4 or lower -- too low for
video
> else if (userAgent.toLowerCase().indexOf("webtv") != -1)
flashVer =
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>
> var verArr = reqVerStr.split(",");
> var reqVer = parseFloat(verArr[0] + "." + verArr[2]);
>
> if (flashVer < reqVer){
> if (confirm(msg))
> window.location =
> "
http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveF
> lash";
> }
> }
> }
> }
> function MM_callJS(jsStr) { //v2.0
> return eval(jsStr)
> }
> </script>
> <script src="Scripts/AC_RunActiveContent.js"
> type="text/javascript"></script>
> </head>
>
> <body onload="MM_CheckFlashVersion('8,0,0,0','Content
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How can i do to make the iPod play the next album when the albums that it's playing finish?

How can i do to make the ipod play the next album when the album that is playing finish? because when tha album that i'm listening to is over ihave to select another, and i want to listen all the albums continuously
Thanks

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, then sign back in with the other ID. When you delete the account it will prompt you about what to do with the iCloud data. If you need to migrate it and merge it with the data in the new account choose Keep on My iDevice; then choose Merge to upload the data and merge it with the new account. If your data is already in the other account and you don't need to migrate it to the other account, choose Delete from My iDevice.

Compressor creating movs that won't play in Windows

I am trying to make transcode video to play back on an installed HD television set. It is being fed by a Windows XP computer over HDMI using Windows Media Player. I have tried 25 different codecs including avi, wmv and mov. The avi and wmv will play on the pc, but the quality is bad and file size is too big. The movs that I create work fine on my mac but won't play on the pc. The movies load with an error message indicating an unknown file type. The audio track plays but no video.
Is there a "Make PC compatible" button that I am missing?

From what I've experienced, HD Quicktime Codecs are not cross-platform. You could try using AJA's or Blackmagic's free downloadable codecs, which are cross-platform, but I don't know how those codecs perform with Windows Media Player.
Your best bet would be to purchase the Flip4Mac HD WMV codecs:
http://www.flip4mac.com/wmv.htm

Faded grey albums that won't play.

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