Failed Logic Board with April 2010 MacBook Pro?
I went to the Genius Bar today to ask about repeated Kernel Errors with my 2010 MacBook Pro. The person who helped me said that the logic board was failing because of the graphics card and that it would cost $310 to repair.
My Mac is an A1286 model with NVIDIA GeForce GT 330M 256 MB Graphics.
Reading about Macs with NVIDIA graphics I immidately found that there were issues with the generation prior to my Mac, 2007-2008 Macs with NVIDIA 8600M GT.
So what I want to know is have any other Mac users had issues with their 2010 Macs and their graphics cards? My Mac has always run hot (too hot to actually use as a laptop because it turns my legs red!) and I figured it was just the nature of the machine. I now have one USB drive that is slowly failing (doesn't like my mouse). I haven't had any weird graphics issues, just the random restarts and a freeze now and then.
My March 2010 15" Macbook Pro's logic board just failed. Here's my report:
Interval Since Last Panic Report: 65706 sec
Panics Since Last Report: 2
Anonymous UUID: 96DA4C1B-E58E-BA70-430C-5C6D56164857
Thu Sep 26 11:13:09 2013
panic(cpu 1 caller 0xffffff7f91cc6f1a): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff8100dba000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleM uxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 1), Frame : Return Address
0xffffff8100acaef0 : 0xffffff800fa1d636
0xffffff8100acaf60 : 0xffffff7f91cc6f1a
0xffffff8100acb030 : 0xffffff7f9017026c
0xffffff8100acb0f0 : 0xffffff7f902431f6
0xffffff8100acb130 : 0xffffff7f90243254
0xffffff8100acb1a0 : 0xffffff7f90508278
0xffffff8100acb2d0 : 0xffffff7f9026bad1
0xffffff8100acb2f0 : 0xffffff7f9017703f
0xffffff8100acb3a0 : 0xffffff7f90174ad6
0xffffff8100acb5a0 : 0xffffff7f901763ff
0xffffff8100acb670 : 0xffffff7f9119e93e
0xffffff8100acb730 : 0xffffff7f911ca028
0xffffff8100acb7b0 : 0xffffff7f911b1460
0xffffff8100acb810 : 0xffffff7f911b1d41
0xffffff8100acb860 : 0xffffff7f911b21f3
0xffffff8100acb8d0 : 0xffffff7f911b2a53
0xffffff8100acb910 : 0xffffff7f9117dedf
0xffffff8100acba90 : 0xffffff7f911aef8f
0xffffff8100acbb50 : 0xffffff7f9117c978
0xffffff8100acbba0 : 0xffffff800fe6f789
0xffffff8100acbbc0 : 0xffffff800fe70d30
0xffffff8100acbc20 : 0xffffff800fe6e74f
0xffffff8100acbd70 : 0xffffff800fa98c21
0xffffff8100acbe80 : 0xffffff800fa20b4d
0xffffff8100acbeb0 : 0xffffff800fa10448
0xffffff8100acbf00 : 0xffffff800fa1961b
0xffffff8100acbf70 : 0xffffff800faa6546
0xffffff8100acbfb0 : 0xffffff800facf473
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0 xffffff7f91cb9000->0xffffff7f91ccbfff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[B5B1F368-132E-3509-9ED5-93270E3ABB DD]@0xffffff7f91cb4000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f90075000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DC A6]@0xffffff7f91ca0000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8fff3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f900fb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f900b8000
com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f901 0f000->0xffffff7f903b1fff
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f90075000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f900fb000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f900b8000
com.apple.nvidia.nv50hal(8.1.6)[3455BCFE-565A-3FE5-9F0B-855BCB6CC9B3]@0xffffff7 f903bd000->0xffffff7f90690fff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f901 0f000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f90075000
com.apple.GeForce(8.1.6)[0E3D8776-A5B7-3D82-9BFD-9188170B358D]@0xffffff7f9116a0 00->0xffffff7f91237fff
dependency: com.apple.NVDAResman(8.1.6)[EA4F9902-5AAE-3F1D-A846-3796221C8C91]@0xffffff7f901 0f000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[F16E015E-1ABE-3C40-AC71-BC54F4BE442E]@0xff ffff7f900fb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[2FAEA49C-EA4C-39C6-9203-FC022277A43C]@0xffffff 7f90075000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[9928306E-3508-3DBC-80A4-D8F1D87650D7]@0 xffffff7f900b8000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
12F37
Kernel version:
Darwin Kernel Version 12.5.0: Mon Jul 29 16:33:49 PDT 2013; root:xnu-2050.48.11~1/RELEASE_X86_64
Kernel UUID: B1B58405-A2B2-3C44-B25D-495053D52AB5
Kernel slide: 0x000000000f800000
Kernel text base: 0xffffff800fa00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1084583425698
last loaded kext at 197855743959: com.apple.driver.AppleBluetoothHIDKeyboard 170.2.4 (addr 0xffffff7f91a9e000, size 24576)
last unloaded kext at 258175905069: com.apple.driver.AppleUSBUHCI 621.4.0 (addr 0xffffff7f909a9000, size 65536)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.filesystems.ntfs 3.10
com.apple.iokit.IOBluetoothSerialManager 4.1.7f2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.13.12
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.4.7fc2
com.apple.driver.AppleMikeyDriver 2.4.7fc2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.1.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.1.6
com.apple.driver.AppleUpstreamUserClient 3.5.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.3
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleSMBusPCI 1.0.11d1
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBCardReader 3.3.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.5
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.6.6
com.apple.driver.AppleUSBHub 623.4.4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.iokit.AppleBCM5701Ethernet 3.6.2b4
com.apple.driver.AppleUSBEHCI 621.4.6
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.8
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.8
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 214.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 214.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.2.4
com.apple.driver.AppleHIDKeyboard 170.2.4
com.apple.driver.IOBluetoothHIDDriver 4.1.7f2
com.apple.driver.AppleMultitouchDriver 237.4
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.4.7fc2
com.apple.iokit.IOAudioFamily 1.9.2fc7
com.apple.kext.OSvKernDSPLib 1.12
com.apple.iokit.IOSurface 86.0.4
com.apple.nvidia.nv50hal 8.1.6
com.apple.iokit.IOBluetoothFamily 4.1.7f2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.NVDAResman 8.1.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.1.7f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.4.1d11
com.apple.driver.AppleHDAController 2.4.7fc2
com.apple.iokit.IOHDAFamily 2.4.7fc2
com.apple.driver.AppleSMC 3.1.5d4
com.apple.kext.triggers 1.0
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.6
com.apple.iokit.IOUSBMassStorageClass 3.5.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 623.4.0
com.apple.driver.AppleUSBMergeNub 621.4.6
com.apple.driver.AppleUSBComposite 621.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.6
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.5.1
com.apple.iokit.IO80211Family 530.5
com.apple.iokit.IOUSBUserClient 630.4.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 630.4.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.8
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54333531533641465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.7f2 12718, 3 service, 21 devices, 3 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
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Message was edited by: Mystery of life
Message was edited by: Mystery of life -
April 2010 MacBook Pro Heat issues.
My first post and first Mac, so please be patient....
MCP 15" HiRes glossy, Intel i7, 500G 7200rpm HD, (you know the rest)
I had bought my MBP in late April, the machine is great had no issues at all outperformed any comparable machine I put it up against. After having it a couple weeks I decided to push the video card a bit to see how it handled gaming. I reopened my World of Warcraft account and noticed a great deal of heat being put off by the machine(too hot to touch above function keys). For days I read forums on both Apple and World of Warcraft to see if the heat output is normal or not.
Things unclear to me are what exactly is Apple, Nvidia, and Intel claiming to be normal operating heat levels? (Exact temps please, I monitor using istat)I am running World of Warcraft between 160 F and 170 F and occasionally in the 180's with the frame rate dummied down to 30 fps and some other settings reduced. I should not have to do that. Its used on a flat surface, no obstructions. I refuse to buy an extended warranty for a built in system killer such as heat(would rather return and pay less). Did a hardware test everything passed. Fans running normal between 2000 and 3000rpms during use. Like I said in the first sentence this is my first Mac and think this is a little too hot in my opinion, but I am no expert so if i am wrong please tell me. I love the notebook but am worried about the heat, and cannot afford to shell out another $2200 in a year or two for a notebook that over time failed from heat issues.
I am coming from an HP ZD8000 with a 256mgb ATI video card that had only gotten a little bit luke warm at maximum settings and 60 fps in World of Warcraft, but that desktop replacement had 4 fans.
Should I have Genius bar do a GPU test? or is this heat acceptable?Nate, welcome to Apple Discussions!
In short, your temperatures are perfectly normal. In fact, they're a bit on the cool side. I assume you're reporting the CPU diode ("CPU") temperature using iStat? If so, the temps are completely and perfectly normal.
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You're wrong. It's perfectly normal. You don't need to be worried. They're designed to run warm under heavy load. People use these things for rendering and encoding video all day long. Yours will be just fine if you play Warcraft on it once in a while. Bump up the settings a bit too; I don't see why that would generate any more or less heat.
I am coming from an HP ZD8000 with a 256mgb ATI video card that had only gotten a little bit luke warm at maximum settings and 60 fps in World of Warcraft, but that desktop replacement had 4 fans.
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--Travis -
After having the logic board replaced on my Macbook Pro I can no longer access my photos in iPhoto
When I try to I get an error message the following error message;
Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
I've done all of the above except for restoring from my back up. Is someone able to advise how I do this please? I've backed up the whol computer in the past but not one application. Thank you.There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
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- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
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Anything else you can think of that might help someone understand the problem you have. -
How's your Mid 2010 MacBook Pro doing after changing logic board due to BSoD?
After this very long discussion:
https://discussions.apple.com/message/15665312#15665312
In which a lot of people had BSoD problems after upgrading to Lion, and then have solved the issue by having the logic board replaced, I'd like to ask, specially for those who have done it earlier, a few months ago or so: did you have any problem with your 2010 MacBook Pro 15" since then?
I'd like to know it because, by reading that thread, I have reasons to believe that the problem may arise again after some time.
I had the same issue with my MBP, but I'm still on Snow Leopard. I had the logic board replaced more than once (actually 3 times), and everything is ok since then.
Now I've been pushed to upgrade to Lion so that I can continue using iCloud. So i'd like to know what are my chances of going into that nightmare again.
Any info will be appreciated.Greetings,
I've never heard of this issue - I have two MBP Mid 2010, and both are running Lion with all updates, and there are no issues of any kind. One of the graphic shops I work with has 15 Mid 2010 MBP, all running Lion, and there are no isues with them.
We use a lot of high end software, but no games, of course, just business and graphics apps. There have been no issues with Mail, Calendars, Addressbooks, etc, except for wanting a few more features, here and there,
which we will get in time.
Bad apps are the usual culprit, when there are problems with Macs, and they are not always easy to locate, so I just reload from scratch, and thet will usualy fix a lot of ills, if the normal troubleshooting tools don't resolve the problem. Fortunately we have had very very few issues with our Macs going back to the late 90s, and earlier - they just work, and work.
Try a reload if you have troubles.
Cheers,
M. -
Logic Board Mac Mid 2010 Issues and Questions.
Hi Everybody, this topic is somewhat old but I've been having Kernel Errors with my 2010 MacBook Pro, and they recently just started happening within the last 3-5 mos. Here lately they have been get worse. It will restart for no reason while I'm in the middle of anything. It will sometimes restart 4 times in a row. I figure it's the Logic Board. After looking around the community I noticed that I wasn't the only one with this issue. I also saw that at some point there was free replacement. I didn't know about this at the time because I wasn't having the issue. Is this still going on or is there some sort of discounted rate? I had apple care for 3 years but now it's gone of course and is wondering if there is anything I can do?
Here is a pictured of one of Kernel Errors I had from 2 mos ago.
Thank you for your help! any knowledge about this is appreciated!Please don't post pics of logs. Better to post the log itself: Mac OS X- How to log a kernel panic.
OS X- About kernel panics
Visit The XLab FAQs and read the FAQ on resolving kernel panics. -
I have a problem with my motherboard and my battery of my 2010 macbook pro 13". It was just serviced with a new screen, keyboard, and logic board. How much will a new battery and motherboard cost and would it be worth it or should I just get a new computer. It was about 300 dollars to get it serviced last week. if it adds up to much past 600 dollars I will just get a new one. THANKS FOR ANY HELP!
P.S During classes today it began beeping in my bag. Like three kind of long steady beeps then a short pause, and when I opened it I couldn't see anything but it was on so I turned it off and back on.Depends on what options your Apple store offers - if they can do a depot repair (where they send it out), that's around $300 for all parts & labor.
If the store doesn't have that option, a logicboard is around $600, battery $80-$100, from what I've seen.
If they JUST replaced the logicboard, you absolutely should NOT have to pay for another replacement - the replacement is covered by a warranty. If they want you to pay for it, make sure you have a copy of the receipt for the work that was recently completed so you can show it to them. They have no reason to charge you for another logicboard.
~Lyssa -
I took my laptop to my local Apple store to have the problem diagnosed and they told me the problem lies in the grpahics card which will require the replacement of the entire logic board at a cost to me of $340.
after that I did some research on the topic and found that this was a massive problem on this model of macbook pro and Apple never issued a recall to fix the issue, are there any class action suits in this category currently underway? if so how can I join?I also have a mid-2010 Macbook Pro 15". Also, I had paid $100 for Apple Developer account and I can't even use Xcode or Unity3D to work on my game because the moment I write a line of code, my computer crashes. Scratch that, I used to have an Apple Developer account (I let it expire a couple of weeks ago). It hasn't been of much use since my Macbook Pro crashes 15 times a day.\
A month after buying a mid-2010 Macbook Pro 15" directly from Apple, it began to crash. At first, I assumed it was my fault as I had been messing around with Bootcamp and doing other heavy stuff, but I quickly learned it would randomly decide to shutdown regardless of the task at hand. I was very busy at the time. I was a fledgling teacher in France, and I hardly had any time, or money, to put toward a 84 euro train ticket to Paris. Also, OS X updates were around the corner (Lion, Mountain Lion), so I held out, hoping the issue would be resolved with the updates.
During my investigation of the issue, I did find the TS4088 article. It recommended I install some updates, and then it described a problem that seemed similar to my own, but the order in which the problems occured, as described in the TS4088 article, did not follow the same pattern that my computer had been experiencing–there was no gray or black screen after the restart warning message when my mac crashed. The first time I found TS4088 on Apple's Support page (at a time when their product recalls were easier to locate before they redesigned their website), it was a couple of months after I had bought the computer. I reasoned that my Macbook Pro must not be suffering from the same issues as I had never seen the video freeze or go black before seeing a restart message. The restart warning message is the last thing I saw, no loss of video or black(or gray) screen afterwards. My computer would simply start to boot up again.
About two years after buying the computer, and suffering from about 3 GPU panics a day, I searched for the TS4088 article again, wondering if I had misread it, and that maybe the issues described in the article were the same issues I was experiencing. This time I could not find the TS4088 article on Apple's Website. I searched over and over again, but it was nowhere to be found. I assumed that issue had been resolved and the article removed. Now after three years of using a faulty, unreliable computer, I was feeling like a schmuck. I searched again on Apple's website to find the TS4088 article, or any new ones that outlined my very apparent GPU issues, but I had no luck. I circled Apple's website over and over and could not find that article. It was only through a link other frustrated mid-2010 Macbook Pro owners had posted on some other website that I found the link to TS4088, also learning that the forum's users were experiencing my same problems.
Based on the language Apple used to describe the problem, I did not reason that I was suffering the same issue. Here's what happens when my computer crashes:
• The computer seems to shut down. The display turns off, the fans stop spinning
• The message "Your computer was restarted because of a problem . . . Press any key to restart" is displayed.
• I press any key, the computer restarts, I wait for next crash to interrupt my work
Excerpt from TS4088
"Symptoms
Apple has determined that a small number of MacBook Pro (15-inch, Mid 2010) computers may intermittently freeze or stop displaying video on the built-in display or on an external display connected to the MacBook Pro. In this situation, you may also see a restart warning message before the video is lost or the display turns black or gray."
My computer never displays a restart message before the video is lost or display turns black. My Macbook Pro mid 2010 loses the picture on the display, and less than a second after that is the restart warning displayed. The video would never freeze or stop playing, rather the whole computer just dumped all of its processes and displayed a warning message asking me to press any key to restart.
My issues with this problem are the following:
•The problems described in TS4088 do not accurately reflect what users are experiencing. TS4088 is misleading in this respect.
•The article TS4088 was not easy to find on Apple's website. It seemed to have moved to an obscure, impossible-to-find location that could only be found thanks to the great number of other Mac users who are experiencing the same problem.
This issue hasn't been managed dutifully. I'm annoyed to have sunk money into a developer account. I'm annoyed that I sunk money into an expensive product that does not work. I'm annoyed that the description of the issue afflicting mid 2010 Macbook Pros was inaccurately and misleadingly described and that links to the TS4088 article disappeared from Apple's website when I could have truly benefitted from them. I am especially annoyed that my life in graphic design, web development, and iOS development has stagnated for several months as my computer crashes some 15 times a day. I am, however, pleased with the speed at which a Mac can boot up. -
I had a problem with the hard disk on a 13" 2010 macbook pro. Replaced the hard disk with an Hitachi 1TB disk but when I tried to erase and format, it fails with input/output error and at other times saying unable to allocate memory. Any help much appreciated!
Zap the PRAM and Reset the SMC, then try again.
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