Failed to download chart or image in SharePoint 2010 excel services

Hi,
I have one document library in SharePoint 2010. I have uploaded one excel sheet which is having chart. Now when I am trying to open it in browser, but it is showing me below error on chart part of excel sheet.
'Failed to download chart or Image'
This is happening on prod server. I tried similar process on lower environment in SharePoint 2010. It is absolutely working fine. I checked all services, settings on both farm but doesn't find any clue.
Please help.

Hi,
What do you mean by lower environment? Does it mean the lower version of SharePoint server?
To solve this issue should try changing the "Maximum Chart Size" Excel Services Trusted Location setting. 
By default it is 1MB, so if a chart is bigger than that, it won't render.
For similar issues, please refer to the following articles:
http://www.sbeeh.com/post/SharePoint-2010-Excel-Service-Failed-to-download-chat-or-image.aspx
http://social.msdn.microsoft.com/Forums/en-US/sharepointexcel/thread/208d649b-31a9-4d13-8ee3-3984fb92bb85
Thanks,
Rock Wang
Rock Wang TechNet Community Support

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