Failed to download updates to the WUAgent datastore (error = 0x8009000 / -2146893815)
We have a central site (SRVSC00) and two primary child sites (SRVSC01/02) in our SCCM structure. All clients (3700) are connected to the child sites and reports to central site. All SU deployments are being deployed from central site. WSUS server (3.0 Sp2) is installed on each site (port 8530).
I've deployed a patch (for the first time to all workstations) and over 130 clients failes.
WUAHandler.log:
"Failed to download updates to the WUAgent datastore (error = 0x8009000)"
windowsupdate.log:
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:571 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:586 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:28:586 2304 b90 COMAPI WARNING: ISusInternal::GetEulaText failed, hr=80240033
2010-02-26 10:19:30:086 1816 1494 DnldMgr *********** DnldMgr: Copy update to cache [UpdateId = {A9E325EF-3002-4D74-9CC4-2CE1967678FB}.104] ***********
2010-02-26 10:19:30:086 1816 1494 DnldMgr WARNING: CryptAcquireContext failed with 0x80090009.
2010-02-26 10:19:30:086 1816 1494 DnldMgr WARNING: GenerateHash failed with 0x80090009.
2010-02-26 10:19:30:086 1816 1494 DnldMgr WARNING: GenerateDownloadDirName failed with 0x80090009.
2010-02-26 10:19:30:086 1816 1494 DnldMgr * WARNING: Copy update to cache failed with exit code = 0x80090009
2010-02-26 10:19:30:086 2304 45c COMAPI WARNING: ISusInternal::CopyUpdateToCache2 failed, hr=80090009
2010-02-26 10:19:30:196 2304 45c COMAPI -------------
2010-02-26 10:19:30:196 2304 45c COMAPI -- START -- COMAPI: Search [ClientId = CcmExec]
2010-02-26 10:19:30:196 2304 45c COMAPI ---------
2010-02-26 10:19:30:196 1816 173c Agent *************
2010-02-26 10:19:30:196 1816 173c Agent ** START ** Agent: Finding updates [CallerId = CcmExec]
2010-02-26 10:19:30:196 1816 173c Agent *********
2010-02-26 10:19:30:196 1816 173c Agent * Include potentially superseded updates
2010-02-26 10:19:30:196 2304 45c COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = CcmExec]
2010-02-26 10:19:30:196 1816 173c Agent * Online = No; Ignore download priority = Yes
2010-02-26 10:19:30:196 1816 173c Agent * Criteria = "UpdateID = '0848ac63-ce07-4477-bc79-dae121d6bdda' AND DeploymentAction = *"
2010-02-26 10:19:30:196 1816 173c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2010-02-26 10:19:30:196 1816 173c Agent * Search Scope = {Machine}
2010-02-26 10:19:33:446 1816 173c Agent * Added update {0848AC63-CE07-4477-BC79-DAE121D6BDDA}.104 to search result
2010-02-26 10:19:33:446 1816 173c Agent * Found 1 updates and 48 categories in search; evaluated appl. rules of 167 out of 2088 deployed entities
2010-02-26 10:19:33:602 1816 173c Agent *********
I've tried wsusutil reset in case the problem was eula. But this doesn't seem to have resolved the problem - if I did it correct :)
Can anyone help me?
Problem solved :D
This has nothing to do with EULA. The problem is on Windows Update Components on the clients.
I had to reset the Windeows Update components with Microsoft Microsoft Fix it 50202 2.1.1.1.
Since we had the problem on 100-200 machines, we deployed the Microsoft Microsoft Fix it 50202 2.1.1.1 with SCCM. Windows Update started to work on each machine after the package had run :)
Similar Messages
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Hi,
I recently tried to deploy Windows 7 update to my client computers. I am able to download and distribute it to DP, but somehow it wouldn't install into my client computers. Can anyone help me? Below text is copied from my scanagent.log and updatesdeployment.log
files from my client computer.
Any assistance is highly appreciated.
Scanagent.log
- - Calling back to client on Scan request complete... ScanAgent 4/10/2014 8:01:17 AM 77868 (0x1302C)
CScanAgent::ScanComplete- Scan completion received. ScanAgent 4/10/2014 8:01:17 AM 77868 (0x1302C)
- -Processing Scan Job TTL invalidity request ScanAgent 4/10/2014 8:04:34 AM 75864 (0x12858)
- -Processing Scan Job TTL invalidity request ScanAgent 4/10/2014 8:09:29 AM 80536 (0x13A98)
*****ScanByUpdates request received with ForceReScan=0, ScanOptions=0x00000008, WSUSLocationTimeout = 604800 ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
- - -Evaluating Update Status... ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
Found CategoryID of :bfe5b177-a086-47a0-b102-097e4fa1f807 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
CScanAgent::ScanByUpdates - Found UpdateClassification 0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
Sources are current and valid. TTLs are however, invalid. ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
Sources are Valid, so converting to Offline Scan. ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJob::Scan- Requesting Offline Scan with last known location. ScanAgent 4/10/2014 8:50:32 AM 90080 (0x15FE0)
No CatScan history exists ScanAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
Sources are current and valid. TTLs are however, invalid. ScanAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJob::Execute- Requesting scan with CategoryIDs=BFE5B177-A086-47A0-B102-097E4FA1F807 ScanAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): Scan Succeeded, setting flag that performed scan was catscan ScanAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJob::OnScanComplete - Scan completed successfully, ScanType=2 ScanAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJobManager::OnScanComplete -ScanJob is completed. ScanAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
ScanJob({1B5BE021-EAEF-43E2-A7A2-329D803F2248}): CScanJobManager::OnScanComplete - Reporting Scan request complete to clients... ScanAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
- - -Evaluating Update Status... ScanAgent 4/10/2014 8:50:41 AM 90080 (0x15FE0)
- - Calling back to client on Scan request complete... ScanAgent 4/10/2014 8:50:41 AM 90080 (0x15FE0)
UpdatesDeployment.log
Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EvaluateAssignments'><UseCachedResults>False</UseCachedResults></SoftwareUpdatesMessage>' UpdatesDeploymentAgent 4/10/2014 8:04:34 AM 75864
(0x12858)
Removing scan history to force non cached results UpdatesDeploymentAgent 4/10/2014 8:04:34 AM 75864 (0x12858)
Evaluation initiated for (0) assignments. UpdatesDeploymentAgent 4/10/2014 8:04:34 AM 75864 (0x12858)
Message received: '<?xml version='1.0' ?><SoftwareUpdatesMessage MessageType='EvaluateAssignments'><UseCachedResults>False</UseCachedResults></SoftwareUpdatesMessage>' UpdatesDeploymentAgent 4/10/2014 8:09:29 AM 80536
(0x13A98)
Removing scan history to force non cached results UpdatesDeploymentAgent 4/10/2014 8:09:29 AM 80536 (0x13A98)
Evaluation initiated for (0) assignments. UpdatesDeploymentAgent 4/10/2014 8:09:29 AM 80536 (0x13A98)
Message received: '<?xml version='1.0' ?>
<CIAssignmentMessage MessageType='EnforcementDeadline'>
<AssignmentID>{85D3A208-0AE4-46F6-87C3-8A94CCA8361C}</AssignmentID>
</CIAssignmentMessage>' UpdatesDeploymentAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
Assignment {85D3A208-0AE4-46F6-87C3-8A94CCA8361C} has total CI = 1 UpdatesDeploymentAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
Deadline received for assignment ({85D3A208-0AE4-46F6-87C3-8A94CCA8361C}) UpdatesDeploymentAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
Detection job ({D4D22069-E341-476B-9048-4C4FAFF7075D}) started for assignment ({85D3A208-0AE4-46F6-87C3-8A94CCA8361C}) UpdatesDeploymentAgent 4/10/2014 8:50:32 AM 94188 (0x16FEC)
DetectJob completion received for assignment ({85D3A208-0AE4-46F6-87C3-8A94CCA8361C}) UpdatesDeploymentAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
Raising client SDK event for class CCM_SoftwareUpdate, instance CCM_SoftwareUpdate.UpdateID="Site_95D1BDFA-B063-4820-8D5D-497ECA9F10BB/SUM_eaf2ae60-e6f3-4d39-a014-ae25e07361a6", actionType 12l, value NULL, user NULL, session 4294967295l, level 0l,
verbosity 30l UpdatesDeploymentAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
Update (Site_95D1BDFA-B063-4820-8D5D-497ECA9F10BB/SUM_eaf2ae60-e6f3-4d39-a014-ae25e07361a6) added to the targeted list of deployment ({85D3A208-0AE4-46F6-87C3-8A94CCA8361C}) UpdatesDeploymentAgent 4/10/2014 8:50:41 AM 94188 (0x16FEC)
Failed to attach update to the automation wrapper, error = 0x87d00215 UpdatesDeploymentAgent 4/10/2014 8:50:41 AM 83412 (0x145D4)Tested on the following steps:
1. Start an elevated command prompt,and run wbemtest.exe
2. Click Connect, and specify the path: root\ccm\SoftMgmtAgent and connect
3. Select Query, and type select * from DownloadContentRequestEx2
4. Select query, and select * from downloadinfoex2
5. Delete each instance that returned by the query.
6. Restart SMS Agent Host service, and check to confirm the instances didn’t come back.
7. Trigger Software update evaluation cycle and try to install update again
Didn't managed to execute step[5] as there is nothing for me to delete. Once I ran through the above steps, I noticed the following error in ScanAgent.log file. Also, I found some error in ClientIDManagerStartup.log. Can anyone tell me what is wrong
here? Thanks
ScanAgent.log
*****ScanByUpdates request received with ForceReScan=0, ScanOptions=0x00000008, WSUSLocationTimeout = 604800 4/10/2014 9:30:00 AM 105440 (0x19BE0)
- - -Evaluating Update Status... 4/10/2014 9:30:00 AM 105440 (0x19BE0)
Found CategoryID of :bfe5b177-a086-47a0-b102-097e4fa1f807 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 4/10/2014 9:30:00 AM 105440 (0x19BE0)
CScanAgent::ScanByUpdates - Found UpdateClassification 0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 4/10/2014 9:30:00 AM 105440 (0x19BE0)
Sources are current and valid. TTLs are however, invalid. 4/10/2014 9:30:00 AM 105440 (0x19BE0)
Sources are Valid, so converting to Offline Scan. 4/10/2014 9:30:00 AM 105440 (0x19BE0)
ScanJob({8985F022-97C1-4D5E-80FF-4385E36D3316}): CScanJob::Scan- Requesting Offline Scan with last known location. 4/10/2014 9:30:00 AM 105440 (0x19BE0)
Catscan history version is up-to-date and TTL is valid 4/10/2014 9:30:00 AM 108228 (0x1A6C4)
ScanJob({8985F022-97C1-4D5E-80FF-4385E36D3316}): CScanJob::Execute - SKIPPING SCAN and Using cached results, ScanType=2 4/10/2014 9:30:00 AM 108228 (0x1A6C4)
ScanJob({8985F022-97C1-4D5E-80FF-4385E36D3316}): CScanJobManager::OnScanComplete -ScanJob is completed. 4/10/2014 9:30:00 AM 105440 (0x19BE0)
ScanJob({8985F022-97C1-4D5E-80FF-4385E36D3316}): CScanJobManager::OnScanComplete - Reporting Scan request complete to clients... 4/10/2014 9:30:00 AM 105440 (0x19BE0)
- - -Evaluating Update Status... 4/10/2014 9:30:00 AM 108228 (0x1A6C4)
- - Calling back to client on Scan request complete... 4/10/2014 9:30:00 AM 108228 (0x1A6C4)
- -Recovering persisted Scan requests... 4/10/2014 9:31:55 AM 106812 (0x1A13C)
ScanJob({0A14B277-B6B7-4D3A-B945-9E9586EAA3B6}): CScanJob::Scan - Recovered Scan request waiting for ScanRetry, but MAX Scan Retry is completed. No Scan Retry will be attempted, returning E_FAIL. 4/10/2014 9:31:55 AM 106812 (0x1A13C)
ScanJob({0A14B277-B6B7-4D3A-B945-9E9586EAA3B6}): CScanJobManager::Initialize - failed at CScanJob::Scan() with Error=0x80004005 4/10/2014 9:31:55 AM 106812 (0x1A13C)
CScanAgent::OnStartup - failed at Initialize with error=0x80004005 4/10/2014 9:31:55 AM 106812 (0x1A13C)
- -Processing Scan Job TTL invalidity request 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
*****ScanByUpdates request received with ForceReScan=0, ScanOptions=0x00000008, WSUSLocationTimeout = 604800 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
- - -Evaluating Update Status... 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
Found CategoryID of :bfe5b177-a086-47a0-b102-097e4fa1f807 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
CScanAgent::ScanByUpdates - Found UpdateClassification 0fa1201d-4330-4fa8-8ae9-b877473b6441 for Update:eaf2ae60-e6f3-4d39-a014-ae25e07361a6 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
Sources are current and valid. TTLs are however, invalid. 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
Sources are Valid, so converting to Offline Scan. 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJob::Scan- Requesting Offline Scan with last known location. 4/10/2014 9:32:30 AM 107756 (0x1A4EC)
No CatScan history exists 4/10/2014 9:32:30 AM 106040 (0x19E38)
Sources are current and valid. TTLs are however, invalid. 4/10/2014 9:32:30 AM 106040 (0x19E38)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJob::Execute- Requesting scan with CategoryIDs=BFE5B177-A086-47A0-B102-097E4FA1F807 4/10/2014 9:32:30 AM 106040 (0x19E38)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): Scan Succeeded, setting flag that performed scan was catscan 4/10/2014 9:32:44 AM 107756 (0x1A4EC)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJob::OnScanComplete - Scan completed successfully, ScanType=2 4/10/2014 9:32:44 AM 107756 (0x1A4EC)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJobManager::OnScanComplete -ScanJob is completed. 4/10/2014 9:32:44 AM 107756 (0x1A4EC)
ScanJob({5FD26726-F1E3-4C33-BF65-21EFEF9EC0BF}): CScanJobManager::OnScanComplete - Reporting Scan request complete to clients... 4/10/2014 9:32:44 AM 107756 (0x1A4EC)
- - -Evaluating Update Status... 4/10/2014 9:32:44 AM 106040 (0x19E38)
- - Calling back to client on Scan request complete... 4/10/2014 9:32:44 AM 106040 (0x19E38)
ClientIDManagerStartup.log
[----- SHUTDOWN -----] 4/10/2014 9:31:37 AM 3976 (0x0F88)
[----- STARTUP -----] 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Machine: GHQ-ITD-LT036 4/10/2014 9:31:41 AM 105612 (0x19C8C)
OS Version: 6.1 Service Pack 1 4/10/2014 9:31:41 AM 105612 (0x19C8C)
SCCM Client Version: 5.00.7804.1000 4/10/2014 9:31:41 AM 105612 (0x19C8C)
'RDV' Identity store does not support backup. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
CCM Identity is in sync with Identity stores 4/10/2014 9:31:41 AM 105612 (0x19C8C)
'RDV' Identity store does not support backup. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Client is set to use HTTPS when available. The current state is 480. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Begin searching client certificates based on Certificate Issuers 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Completed searching client certificates based on Certificate Issuers 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Begin to select client certificate 4/10/2014 9:31:41 AM 105612 (0x19C8C)
There are no certificates in the 'MY' store. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Raising event:
instance of CCM_ServiceHost_CertRetrieval_Status
ClientID = "GUID:88760DF6-ABF1-4131-829D-365431082860";
DateTime = "20141004013141.072000+000";
HRESULT = "0x87d00280";
ProcessID = 104240;
ThreadID = 105612;
4/10/2014 9:31:41 AM 105612 (0x19C8C)
Failed to submit event to the Status Agent. Attempting to create pending event. 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Raising pending event:
instance of CCM_ServiceHost_CertRetrieval_Status
ClientID = "GUID:88760DF6-ABF1-4131-829D-365431082860";
DateTime = "20141004013141.072000+000";
HRESULT = "0x87d00280";
ProcessID = 104240;
ThreadID = 105612;
4/10/2014 9:31:41 AM 105612 (0x19C8C)
Unable to find PKI Certificate matching SCCM certificate selection criteria. 0x87d00280 4/10/2014 9:31:41 AM 105612 (0x19C8C)
Initializing registration renewal for potential PKI issued certificate changes. 4/10/2014 9:31:49 AM 103528 (0x19468)
Succesfully intialized registration renewal. 4/10/2014 9:31:49 AM 103528 (0x19468)
[RegTask] - Executing registration task synchronously. 4/10/2014 9:31:49 AM 103528 (0x19468)
[RegTask] - Client is already registered. Exiting. 4/10/2014 9:31:49 AM 103528 (0x19468)
Read SMBIOS (encoded): 3600320039003500350031002D003000310052003300390030003000300030003100 4/10/2014 9:31:49 AM 103528 (0x19468)
Evaluated SMBIOS (encoded): 3600320039003500350031002D003000310052003300390030003000300030003100 4/10/2014 9:31:49 AM 103528 (0x19468)
No SMBIOS Changed 4/10/2014 9:31:49 AM 103528 (0x19468)
SMBIOS unchanged 4/10/2014 9:31:49 AM 103528 (0x19468)
SID unchanged 4/10/2014 9:31:49 AM 103528 (0x19468)
HWID unchanged 4/10/2014 9:31:51 AM 103528 (0x19468)
GetSystemEnclosureChassisInfo: IsFixed=TRUE, IsLaptop=TRUE 4/10/2014 9:31:51 AM 103528 (0x19468) -
Failed to attach update to the automation wrapper, error = 0x87d00215
In my Updatesdeployment.log there are several lines that read "Failed to attach update to the automation wrapper, error = 0x87d00215". What exactly does this mean? The updates seem to deploy and install fine.
Hi,
This blog might be help you.
CM12 SP1 clients are not able to download software updates - Error "SetJobTimeoutOptions failed. Error = 0x87d00215 UpdatesHandler "
http://blogs.msdn.com/b/george_bethanis/archive/2014/07/22/cm12-sp1-clients-are-not-able-to-download-software-updates-error-quot-setjobtimeoutoptions-failed-error-0x87d00215-updateshandler-quot.aspx
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Software Updates ADR Issue: "Failed to download the update from the internet. Error = 5"
"Failed to download the update from internet. Error = 5"
The above is the error I am getting when running any ADR. The error is quite clear software updates are failing to download and Error = 5 being a permissions error its clear that the downloads are failing due to incorrect permissions applied to the download
path.
Here is the last bit of my ruleengine.log, everything above is the same except for the update trying to be downloaded of course:
Failed to download the update from internet. Error = 5
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Failed to download ContentID 16860969 for UpdateID 16857152. Error code = 5
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Downloading contents (count = 1) for UpdateID 16857255
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
List of update content(s) which match the content rule criteria = {16861141}
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Downloading content with ID 16861141 in the package
SMS_RULE_ENGINE 6/26/2014 9:21:59 AM
5148 (0x141C)
Failed to download the update from internet. Error = 5
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to download ContentID 16861141 for UpdateID 16857255. Error code = 5
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to download any update SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Failed to download update contents. SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
No new update was added to the package. Package "SCP0008A" would not be updated.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Failed to run the DownloadAction for the AutoDeployment.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
STATMSG: ID=8706 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_RULE_ENGINE" SYS=SCCM-MPS.DSCICORP.COM SITE=SCP PID=2376 TID=5148 GMTDATE=Thu Jun 26 13:22:00.164 2014 ISTR0="SMS Rule Engine" ISTR1="Failed to download one or more
content files" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Enforcing Create Deployment Action SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Create Deployment Rule Action XML is: <DeploymentCreationActionXML xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><CollectionId>SCP00055</CollectionId><IncludeSub>true</IncludeSub><Utc>false</Utc><Duration>0</Duration><DurationUnits>Hours</DurationUnits><AvailableDeltaDuration>0</AvailableDeltaDuration><AvailableDeltaDurationUnits>Hours</AvailableDeltaDurationUnits><SuppressServers>Checked</SuppressServers><SuppressWorkstations>Unchecked</SuppressWorkstations><PersistOnWriteFilterDevices>Unchecked</PersistOnWriteFilterDevices><AllowRestart>true</AllowRestart><DisableMomAlert>false</DisableMomAlert><GenerateMomAlert>false</GenerateMomAlert><UseRemoteDP>true</UseRemoteDP><UseUnprotectedDP>true</UseUnprotectedDP><UseBranchCache>true</UseBranchCache><EnableDeployment>true</EnableDeployment><EnableWakeOnLan>true</EnableWakeOnLan><AllowDownloadOutSW>false</AllowDownloadOutSW><AllowInstallOutSW>true</AllowInstallOutSW><EnableAlert>true</EnableAlert><AlertThresholdPercentage>90</AlertThresholdPercentage><AlertDuration>7</AlertDuration><AlertDurationUnits>Days</AlertDurationUnits><EnableNAPEnforcement>false</EnableNAPEnforcement><UserNotificationOption>DisplaySoftwareCenterOnly</UserNotificationOption><LimitStateMessageVerbosity>false</LimitStateMessageVerbosity><StateMessageVerbosity>10</StateMessageVerbosity><AllowWUMU>true</AllowWUMU><AllowUseMeteredNetwork>true</AllowUseMeteredNetwork></DeploymentCreationActionXML>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Rule XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Criteria Filter Result XML is: <AutoDeploymentRule xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><DeploymentName>Test ADR</DeploymentName><DeploymentDescription>Test
ADR</DeploymentDescription><LocaleId>1033</LocaleId><UseSameDeployment>false</UseSameDeployment><EnableAfterCreate>true</EnableAfterCreate><NoEULAUpdates>false</NoEULAUpdates><AlignWithSyncSchedule>false</AlignWithSyncSchedule><ScopeIDs><ScopeID>SMS00UNA</ScopeID></ScopeIDs></AutoDeploymentRule>
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Parsing Deployment Action XML...
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
Parsing Rule XML... SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element DeploymentId SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element UpdateGroupId SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Could not find element UpdateGroupName SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
SQL is: select cis.CI_ID from vCI_ConfigurationItems cis join vProvisionedCIs pci on cis.CI_ID = pci.CI_ID where cis.CI_ID in (16793068, 16793070, 16793441, 16793445, 16793531, 16793686, 16793688, 16794597, 16794600, 16794602, 16794604, 16795443,
16795445, 16795709, 16795711, 16796210, 16796222, 16796292, 16796298, 16799495, 16799503, 16799602, 16799700, 16799703, 16799705, 16799712, 16799718, 16800300, 16800302, 16800367, 16800369, 16800371, 16800375, 16801224, 16801227, 16801237, 16801239, 16801287,
16801289, 16801559, 16801566, 16801996, 16802034, 16802839, 16802841, 16803306, 16803310, 16803420, 16803422, 16806477, 16806479, 16809354, 16809360, 16809393, 16809397, 16809774, 16809786, 16809792, 16813338, 16813348, 16813636, 16813638, 16814948, 16814950,
16815151, 16815153, 16817088, 16817102, 16817108, 16817398, 16817400, 16818677, 16818691, 16825397, 16840448, 16840458, 16840460, 16840462, 16840690, 16840700, 16840702, 16840710, 16840824, 16840826, 16842640, 16842641, 16842802, 16842803, 16842841, 16842870,
16842871, 16842896, 16842917, 16843017, 16843042, 16843049, 16843051, 16845981, 16846404, 16846751, 16846757, 16848017, 16848021, 16848664, 16848687, 16849383, 16849385, 16852506, 16852514, 16852516, 16855484, 16857102, 16857151, 16857152, 16857255) order
by cis.CI_ID SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
0 of 115 updates are downloaded and will be added to the Deployment.
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
The rule resulted in no updates being found. Skip deployment creation or update...
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: Enforcing Actions for Rule 16777228 failed!
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: ResetRulesAndCleanUp() SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Updated Failure Information for Rule: 16777228
SMS_RULE_ENGINE 6/26/2014 9:22:00 AM
5148 (0x141C)
CRuleHandler: Deleting Rule 16777228 SMS_RULE_ENGINE
6/26/2014 9:22:00 AM 5148 (0x141C)
Found notification file C:\Program Files\Microsoft Configuration Manager\inboxes\RuleEngine.box\16777228.RUL
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5148 (0x141C)
RuleSchedulerThred: Change in Rules Object Signalled.
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
Refreshed ScheduleList instance for Rule (16777228) from schedule string () with next occurence (12/31/1969 7:00:00 PM)
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
FindNextEventTime found next event for RuleID 0 as :1/1/2038 12:00:00 AM
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
RuleEngine: Got next rule execution time successfully. Next event is in 12369097 minutes
SMS_RULE_ENGINE 6/26/2014 9:22:10 AM
5228 (0x146C)
Sleeping for 15 minutes SMS_RULE_ENGINE
6/26/2014 9:22:10 AM 5228 (0x146C)
Also, I do not have a patchdownloader.log anywhere, Ive checked all aforementioned locations from various sources and it just simply does not exist on my SCCM server. Here is my setup:
Server1: Primary server with all roles installed locally except the site database is on its own server. WSUS is installed locally here and DB is stored here.
Server2: SQL DB for Primary site DB
Server3: Secondary remote site running MP, DP, SUP. DB is SQL Express local.
So the SUP role was installed successfully on both server1 first and server 2 second with the site servers accounts. The SUP Synchronizes successfully and I can see a large list of updates available for use but not downloaded of course. I have set WSUS option
to store updates locally and have plenty of space at the target destination.
So here is my issue, I have been working on this issue for the better part of a week and understand the error code from the ruleengine.log to be a permissions issue. I have also proved this out but creating a test ADR with minimal updates and applied NTFS perms
to the target path for Modify with the everyone group (testing purposes only). The updates downloaded successfully. So this puts me right back to where I was, knowing its a permissions issue but not understanding what permissions are needed. Let me explain
further.
The best way to start is to show what perms I have to the target location for downloads/wsus/sup anything:
Path: \\Server1\UpdatesAndDefinitions (permissions being applied to the UpdatesAndDefinitions root folder)
SCCMAdmin (account used for most SCCM tasks except for NA) / Modify / Share and NTFS
Server1$ (primary site server) / Modify / NTFS
Everyone / read and execute / NTFS and Share
There are other system generated perms but the above three are the important ones. So hence my confusion I know that the SCCMAdmin account or the Server its self has to be accessing the target directory so why is it failing with a permissions issue?
My next step was to enable Auditing on the target path. Doing so revealed just what I thought and through me into further frustration:
A network share object was accessed.
Subject:
Security ID:
SYSTEM
Account Name:
SCCM-MPS$
Account Domain:
DSCI
Logon ID:
0x3e7
Network Information:
Source Address:
fe80::306a:8827:8672:3ba5
Source Port:
50329
Share Name: \\*\UpdatesAndDefinitions
A handle to an object was requested.
Subject:
Security ID:
DSCI\sccmadmin
Account Name:
sccmadmin
Account Domain:
DSCI
Logon ID:
0xad903c
Object:
Object Server:
Security
Object Type:
File
Object Name:
F:\UpdatesAndDefinitions
Handle ID:
0xf5c
Process Information:
Process ID:
0x10cc
Process Name:
C:\Windows\explorer.exe
Access Request Information:
Transaction ID:
{00000000-0000-0000-0000-000000000000}
Accesses:
READ_CONTROL
ReadAttributes
Access Mask:
0x20080
Privileges Used for Access Check:
Restricted SID Count:
0
Now I may not be the best I traversing through the mess of audit entry's and translating them, but from what I can see the two accounts that have the proper share and ntsf perms ive listed above are indeed the ones accessing the target location and the audit
code is success. I filter for failures and found no audits for failures whatsoever yet my downloads still fail religiously, unless of course I open myself up with the everyone group.
So next... I tried adding in the Network Service account with proper permissions, the Local Service Account, my user account, and all no go's.
Next... I remove the SUP roles from SCCM checked the logs for deinstall confirmations, and reinstalled these roles. No Go!
If anyone can assist I would be in your debt and very grateful.
Oh last note, but very important note I'm running SCCM 2012 SP1 CU4
Thanks,
Michael
MichaelSpauldingI just tested with the everyone group further; I added everyone with modify for ntfs and just read only for share and downloads failed!
I then changed the share perms for everyone to change and the ntfs to read/execute and poof downloads complete! Obviously change share perms for everyone leaves me open which Id like to prevent, so finding what account is being used is crucial.
I have already tried adding all of the SCCM accounts I use and the servers themselves as change perms to share and ntfs and have not had any luck.
MichaelSpaulding -
My iPhone 4s acts like I need to plug in to iTunes and I got an error message saying it failed to download update and now the screen won't go away. USB port end on phone with arrow pointing to iTunes...
Now iTunes will not recognize my phone as a device...
-
Failed to Add Update Source for WUAgent Error = 0x87d00692 - HELP!!
I am having trouble with my clients recieving updates. I notice alot of my clients where my primary site is are recieving updates but all of my clients in my secondary sites are not. Below is output from the WUAHandler.log on a client system.
Group policy settings were overwritten by a higher authority (Domain Controller) to: Server HTTPS://SERVER.COMPANY.COM:443 and Policy ENABLED WUAHandler 4/12/2013 8:21:28 AM 4220 (0x107C)
Failed to Add Update Source for WUAgent of type (2) and id ({AA27FC20-A281-46CC-B04F-D0940B5E072F}). Error = 0x87d00692. WUAHandler 4/12/2013 8:21:28 AM 4220 (0x107C)
The server stated above is correct and we have no GPOs applied to our enviornment for an update server.
I did just update to SCCM 2012 SP1 and have applied all the hotfixes for WSUS. I am at a roadblock. Would a site reset be advised? Perhaps WSUS and SUP reinstall? Any help would be appreciated I am out of ideas.
My enviornment:
1 primary server - roles- sup, dp, mp
3 secondary sites - role - dp and mp - clients under these sites do not get updates
Ryan VentimiglioWhen I have checked this my current SCCM server address thats listed in the WUAHandler log is set in the registry for the client. So this is the same address so its not like anything is conflicting.
Whats strange about this is that everything was working fine before the SP1 upgrade. I just ran a site reset but no change. Do you think a WSUS/SUP uninstall/reinstall would be the next step? Is this done typically? Any other
things I should be checking. I know we do not have any GPOs set in our enviornment for this so this cant be the problem.
Ryan Ventimiglio -
Failed to download update Error 0x87d00669
Hello @ll,
I try to implement SUP. The first deployment includes 102 updates. 101 are installed correctly, the last one failes. In the UpdatesHandler.log I found this entries:
Bundle update (ad99d2a2-9483-4a22-be93-b2f422024ba0) is requesting download from child updates for action (INSTALL) UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
CUpdate::CheckLocations - Checking locations on action (INSTALL) for Update (26311986-1f8b-4f43-8f56-b67c072c8832) UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
Ignoring update state (DOWNLOAD_READY) change in job state (2) UpdatesHandler 01.08.2014 14:12:32 3456 (0x0D80)
Unable to get locations, no need to continue with download UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
CBundledUpdate -- Failed to download update (26311986-1f8b-4f43-8f56-b67c072c8832). Error = 0x87d00669 UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
Ignoring update state (DOWNLOAD_READY) change in job state (2) UpdatesHandler 01.08.2014 14:12:32 3872 (0x0F20)
CDeploymentJob -- Failed to download update (ad99d2a2-9483-4a22-be93-b2f422024ba0). Error = 0x87d00669 UpdatesHandler 01.08.2014 14:12:32 4076 (0x0FEC)
Seems that the update ad99d.... requires the update 26311... and can't download this. I filtered the software updates for the unique Update-ID ad99d... and find the update wich is listed in the SoftwareCenter on the client. If I filter for unique update
id 23611... there is no result.
I read some post, that 0x87d00669 means a reboot is required. Did a lot if reboots, rescans and so on. This updates keeps uninstalled and failes on download.
Any idea?
Kind regards,
DennisFrom MUCatalog
http://catalog.update.microsoft.com
UpdateID: ad99d2a2-9483-4a22-be93-b2f422024ba0
Title: Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430)
BulletinID: MSRC Number: MS08-069
Architecture: AMD64
Classification: Security Updates
Supported products: Windows 7 , Windows Server 2003 , Windows Server 2003, Datacenter Edition , Windows Server 2008 , Windows Server 2008 R2 , Windows Vista , Windows XP x64 Edition
UpdateID: 26311986-1f8b-4f43-8f56-b67c072c8832
is not found in MUCatalog
http://catalog.update.microsoft.com
Further detail and reading is here:
https://technet.microsoft.com/library/security/ms08-069
http://support.microsoft.com/kb/955218
http://support.microsoft.com/kb/954430
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!) -
I bought a Mac Book Pro retina display, Serial Number C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
Sincerely
Asrat Kahsay
N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
<Edited by Host>The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The OS X Mt Lion up-to-date program;
http://www.apple.com/osx/uptodate/ -
why after Download updates for the lion 10.7 and I read the writing could not save any of the selected updates and I can't upgrade the software ?
The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps. -
I can't download updates from the update option in PS CS 5.1.
I can't download updates from the update option in PS CS 5.1. Also having trouble installing the update directly from ADOBE. The program is crashing my system on a regular basis. Anybody got any ideas?
It might help if you were a bit more specific, e.g., ''I chose Help - Updates, and this happened, then that happened, then an error message that stated 'xxxxxx' was displayed''.
It could also help others help you if you'd describe your system - what kind of hardware, what operating system, etc. One good way to do that is to choose Help - System Info in Photoshop, then copy and paste the info into a post here.
-Noel -
Had to remove itunes from my computer to reset the computer. Now I'm having problems syncing my iphone with the computer. Computer is saying it wants to download updates to the phone but that will delete things I downloaded straight from the phone. Help!
iTunes thinks you have a new computer because you restored the OS. Open iTunes and authorize it to the same account you have on the iPhone. Did you restore your iTunes content from a backup after resetting your computer? Have you been syncing regularly with the computer, and does the iTunes library on the computer contain your apps, music and videos? If so just sync and your content will be removed then restored.
If you have not hopefully you have now learned something. You can recover apps and purchased songs by connecting the phone, without syncing, and choose "Transfer purchases..." from the File menu. -
Or download updates from the apple store app on my iMac
my apple store does not work properly can't click on anything or download updates from the apple store app on my iMac or download updates from the apple store app on my iMac . it does not do anything???????can anyone help ??
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
after downloading updates for the first time, i was asked to restart my mac. it started writing configuring installation. the staus bar just showed a little and remained like that for more than 3 hrs. i tried several times wit no success. it has not updated my mac OS X 10.5.
My clean install worked out alright, although I don't think it really fixed anything, rather gave me a couple more days of use 'till I have to send it in. Someone please help my get it running properly again...
-
Can't seem to download update to adobe reader appdata error message
can't seem to download update to adobe reader appdata error message
Hi rbcanner
Please download the updates manually from below link : http://www.adobe.com/support/downloads/product.jsp?platform=windows&product=10 -
Why everytime i try to download/update any application i get error code: 1009
why everytime i try to download/update any application i get error code: 1009 either from App Store in my iPhone or from iTunes???
Hi all.
I had the 1013 error, have never Jailbroken my phone.
Udating the firmware casued it to go into recovery mode and got stuck in the 1013 error loop.
Tried editing the Host file, new computer, itunes re-install, different USB port, anti-virus off etc, NOTHING was working.
Just as I was tempted to launch it at some unwitting object/person, cancel my contract and defacate on Apple's porch, I managed to sort it purely by restoring my phone without the sim card in.
No idea why, dont know why i havnt seen it mentioned before either. Hopefully it may help some of you in the same situation.
Thanks
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