Failed to restore iphone (-54)
Hi,
I just upgraded my IPhone OS to IOS 5.1.1 from version 4.3.3.
Once upgraded, I encountered multiple failure to restore my previous backup before the upgrade.
I would like to know how can I restore my previous backup as I noticed the contacts information store in the iCloud are not the updated one.
I lost other important personal data too.
Hope to hear from you.
Thanks.
-Karen
Could you be a little more specific?
Maybe check out these articles: http://support.apple.com/kb/TS1275
Similar Messages
-
HT201263 Always failing to restore Iphone 4s IOS 6.
I currently experienced stuck in "searching..." even though i removed the sim card. Removing sim card should show "no SIM". Anyway, i restored my iphone4s with IOS6. But always failed to restore. it says it occurred an unknown error. Everytime i did this, the error occurs the same.
Please helpUP
-
Error message (-1) after failing to restore Iphone
I have tried to seach what the -1 could mean, and am unsure, I have to restore it, as it comes up in itunes as "Iphone is in recovery mode. You must restore this phone before it can be used with itunes." and everytime I try to restore, the error message comes up. I have tried to unplug, turn off the computer, and nothing seems to work.
Try downloading the 3rd party application called "Tiny Umbrella". While it isn't a software distributed by Apple it will be able to kick your iPhone out of the boot loop.
Mac OS X download, click here.
Windows XP/Vista/7 download, click here. -
Secure link to iTunes Store Failed, Can't restore iPhone.
Good day,
Am hoping to get some help please. We recently upgraded our desktop from Windows XP to Windows 7. Re-installed all the software as well as iTunes 10.
All has been working fine, up until yesterday. The playlist which we where syncing with the iPhone 3G, had been changed and we wanted to sync the changes to the phone.
When preforming the sync, it got to the point where it said "Finishing Sync" in iTunes, the phone said "Sync in Progress" and iTunes froze completely. (Not Responding) Left it for about 30mins, after which it still said the same. I rebooted the machine and the phone, and tried again with the same error. I then tried removing all music and videos from the phone. Same problem.
My last resort was to attempt a restore of the phone. It started the restore and eventually got to a point where iTunes came up with the error 2003, unable to restore iPhone, the phone was now stuck in restore mode with the iTunes Logo and USB plug on the main screen.
So off to the iStore to get it fixed. The phone was reformatted/restored there and was working fine but I did not have any contacts/messages or photos on the phone, so I attempted another restore, so I could get my info back. It came up with the same issue again. Error 2003.
I then started browsing around and found out the iTunes diagnostics, it fails every time on the "Secure link to iTunes", iTunes has been added to the Windows firewall, I have tried un-installing my AntiVirus software and trying it with again but same result. I have checked the ports are all open. I have tried to reset my hosts file. I have reset my internet explorer settings, but nothing is working.
Can anybody help me out with this please.
Below is the copy of the diagnostics log created the last time I ran it:
Microsoft Windows 7 Home Premium Edition (Build 7600)
OEM OEM
iTunes 10.1.1.4
QuickTime 7.6.9
FairPlay 1.10.14
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 91FD09E04D569044
Current user is an administrator.
The current local date and time is 2011-01-26 08:09:55.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 8400 GS
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.1.1.4 is currently running.
iTunesHelper 10.1.1.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {56AC59F1-BAF3-48E5-A70D-50B73E31F5EA}
Description: Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20)
IP Address: 192.168.0.202
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Jan 25 22:44:34 2011
Lease Expires: Wed Jan 26 22:44:34 2011
DNS Servers: 192.168.0.1
192.168.0.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 192.168.0.1:800
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Last successful store access was 2011-01-26 08:08:05.
Any help would be appreciated!
Thanks in advance!The results show that you have a proxy server set and this can often cause problems with iTunes.
The proxy setting can be accessed in Internet options>>Connections>>LAN Settings.
Try un-checking the proxy server check box.
It might also be a good idea to run a malware check if you didn't know you had the proxy server set.
You can download a free version of an excellent scanner- Malwarebytes here:
http://www.malwarebytes.org/ -
HELP.
tried to update to ios 6.1 and it crashed my phone, plugged it into itunes like it told me to and it said i needed to restore it, so tried and it failed and it just keeps failing. its an iphone 4. what do i do?!it just says restore failed error 3194 but i can't find anything useful on google or anything i can understand, i don't get technology at all.
-
Hi my iphone 5 is on recovery mode and I connect it with the computer but it's failing to restore the device the message is showing iphone restore failed!!!!!
Hi Bobi1346,
Thank you for visiting Apple Support Communities and for including the error number you are getting.
There's an article for troubleshooting that error.
iOS: Restore errors 4005, 4013, and 4014
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Learn more about updating OS X.
Learn more about updating Windows.
Restore using another USB cable.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Take care,
Nubz -
I have recently bought an iPhone 4S and I am trying to install iOS7. The install initially failed and I received an error message. I attempted a restore, however, the progress bar is now stuck at "Restoring iPhone software.."
I'm still attempting to restore it, but the process goes as follows
- Extracting software.
- Waiting for iphone.
- Preparing iphone software for restore.
- Verifying iphone software.
- Restoring iPhone software.
It is at this point where it begins to load approxiamtely 10% and then freezes. I have had the handset connected 7 hours with no progress and this is my third attempt since Friday. Please help.See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743 -
my iphone 3g fails to restore. i have tried to restore many times and in different computers but at the end of the restore process it keeps giving me an error message- 1015. can anybody help? thx.
The phone was jailbroken. That's what that error indicates. You can't get help here. You can't get help from Apple.
Try Google. -
Iphone 4 fails to restore error (-1), any solutions? Apple has none...
My five month old iPhone 4 is failing to restore and shows an error number of (-1). As seems to be standard of low customer service with Apple it is not listed in their troubleshooting guide online. Is there any way to fix this without sending Apple another few hundred dollars to fix it?
If you have tried multiple computers and were unable to get that to work, with a phone that is 5 months old, like I said earlier, it is under warranty. The only way to get past the cost of Apple phone support, which is only free for 90 days unless you purchase Apple Care, is to make an appointment at the Genius Bar of the closest Apple store and take the phone in. That is free support and they should be able to diagnose the problem. I'm not sure what you are referring to as a common iOS5 software problem, because if it was so common, there would be other posts here referring to it. Try the Genius Bar, they are the next step in troubleshooting.
-
Iphone fails at verifying iphone restore
I am using windows 7, I have updated my iTune to 10.5 and backed up my iPhone 4 and started updating phone but it failed when verifying iphone restore and it gave error 6 tried every step but still not successfull can some help please as I cannot use my phone.
I'm having the same problem. I'm using the same usb outlet that I use all the time. I've used it with all other updates, accessories, etc. I did change the cord to make sure that it wasn't that, but I don't have any other outlets to try. I read on another post to try the outlets on the back of the machine, but my laptop only has the 2 on the side.
I posted a similar question myself... Hopefully someone will have a suggestion -
Just tried to update iPhone 4S to 6.1 and it first of all failed to back up then it failed to update (Error 11) so i had to put it in recovery mode and restore it then it failed to restore with an unknown error starting to think its an itunes issue does anyone have any advice?
if your computer is not recognizing it, try using a different USB port or different usb cable. if that doesnt work you will need to uninstall and reinstall itunes.
-
I cant restore iphone. Itunes sees device, but I cant restore. DFU mode fails as well
I cant restore iphone so i can use as an ipod touch. Itunes sees device, but I cant restore. DFU mode fails as well. It acts like it's restoring but after verification, i still am back at square one.
When restoreing There is an n/a after capacity and serial number etc. After restore it restarts and recognizes device bu has iphone in large print in the window wher Capacity and serial number were. Any help would be appreciated.
-
I was updated my Iphone 4s from computer(ITunes).ITunes get error and update failed.(When Iphone is preparing.).And now ı can't use my IPhone.At the screen there is a USB cable and up of the screen there is ITunes' logo.PLEASE HELP!
Read what i say. Put iPhone in DFU mode. Connect with USB cable and restore.
Read:
http://www.apple.com/support/iphone/assistant/restore/ -
TS3694 unable to restore iphone error code 3194 keeps coming up what do i do?
unable to restore iphone 4 - error code 3194 keeps coming up what do i do ?
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Image Processor.jsx bug (CS3, 10.0.1): fail to restore history item sometimes
I have very limited history depth (5 items) to conserve my RAM.
When I run "Image Processor" script, which calls some complex Action, "Image Processor" fails to restore history item (because it was dropped already) in this lines (tere is same line for every save file type):
app.activeDocument.activeHistoryState = historyState;
This line(s) throw exception (file was saved, really!), and file remains open and after processing 10-15 files computer starts to thrash.
I've surrounded all these lines with try { ... } catch(e) {} and it works for me.
IMHO, it here are two bad ideas in this script:
(1) Consider every and any exception as error. In this case, history is not a thing I care about
(2) Don't close files in case of error. It can fill up RAM & scratch disk very quickly.Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
Maybe you are looking for
-
Problems installing Adobe CS3 'Web Standard' after a clean install of Windows 8
When trying to re-install Adobe CS3 'Web Standard' Autoplay does not initiate install of application.
-
Link a bankstatement row automatically to a G\L Account
Hello experts, I have a question concering Bank Statement Processing. I made a couple of new bankfiles to import MT940 files. This all works fine and I can link names and account numbers in the bankstatement file to business partners. However, this l
-
MAXL Errors in a Working Script
Hi All,Making the transistion to MAXL from ESSCMD under Essbase 6.2. I have a script that successfully builds two of my dimensions using the SQL interface from Oracle. What's strange is, even though the script works, mid-way through MAXL log file, th
-
Hyperlink in a java application??????????????????
hi there anyone knows how to make one of the cells or the content (a string) of a cell in a table to be hyperlinked? just like the web page? please and thank you.
-
Message Note : "Resolution screen should be 1024 by 768 pixels"
Kindly advice : when processing transaction code ZSD1ALL01 in MySAP Upgrade version 6.0 of SAP, message appear "Resolution screen should be 1024 by 768 pixels". how do we maintain this setting? Thank you.