False subscription
Hello,
I received yesterday (on 2013.04.0 an email saying that I had ordered a subscription for "Festnetz" fix phone calls. I never ordered such a subscription, neither sent my paypal or credit cart data to SKYPE. Please cancel this subscription ! (curiously it doesn't appear in my account settgins) or ensure that such emails won't be sent anymore (Virus, Spams ?)
thank you
for clarifications regarding those charges, you may need to contact customer service. Just click the link below for instructions on how to contact the support them. You can also request for a refund if preferred/applicable;
http://community.skype.com/t5/General-Discussion/How-to-Contact-Skype-Customer-Service/m-p/431911
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES
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VBA Word Find and Replace characters but excluding certain characters
I am trying to write VBA code in Word that I will eventually run from a VBA Excel module. The aim of the project is to find specific strings in the open Word document that have length of either one or two characters and are of a certain format, and replace
them with other strings in the same format. This is to do with transposing (i.e. changing the musical key) of chord symbols in a songsheet in Word. The Find and Replace strings are contained in ranges in an Excel workbook, which is why I want to eventually
run the code from Excel. I'm much more experienced in writing VBA code in Excel than in Word, and I'm fairly confident with transferring the 'Word VBA' code into an Excel module.
At the moment I'm trying out code entirely in Word, and I've come across a stumbling block. For example, I want it to Find "A" and replace with "B",
BUT only if the "A" is NOT followed by "#" (sharp) or "b" (flat).
Here is the code I've got in Word VBA, which I obtained by editing code produced by the recorder:
Sub F_R()
'Find text must have specific font
With Selection.Find.Font
.Bold = True
.Underline = wdUnderlineWords
.Superscript = False
.Subscript = False
End With
'Replacement text must have specific font
With Selection.Find.Replacement.Font
.Bold = True
.Underline = wdUnderlineWords
.Superscript = False
.Subscript = False
End With
'Find & Replace strings
With Selection.Find
.Text = "A" 'hard-coded here for testing, but this will
'eventually be referenced to a cell in Excel
.Replacement.Text = "B" 'hard-coded here for testing, but this will
'eventually be referenced to a cell in Excel
.Forward = True
.Wrap = wdFindContinue
.Format = True
.MatchCase = True
.MatchWholeWord = False
End With
Selection.Find.Execute Replace:=wdReplaceAll
End Sub
For the Find & Replace section I want to do something like:
With Selection.Find
.Text = "A"
.Text <> "A#"
.Text <> "Ab"
.Replacement.Text = "B"
End With
- but this produces a syntax error, presumably because you can have only one .Text line (or it won't accept <>?)
I tried adopting the way of excluding chars when using the Like operator, and while it compiles, it will not replace
any "A":
With Selection.Find
.Text = "A[!b#]"
.Replacement.Text = "B"
End With
I suspect that I'm going to have to change tack completely in the way I'm doing this. Do you have any suggestions, please?
The chord names/symbols are preceded/succeeded by either spaces or paragraph returns and can look like these, for example (all Font Bold and Underlined words only):
C<sup>7</sup>
Dm<sup>7</sup>
Eb<sup>-5</sup>
Bb<sup>+11</sup>
F#m<sup>7</sup>
i.e. [ABCDEFG][b # | optional][m |optional][- + | superscript, optional][2 3
5 6 7 9 11 13 | superscript, optional]
The crux of my problem is that the note A should be treated as entirely distinct from Ab or A# (and similar for other flattened/sharpened notes).
Sorry for long post.Hi Ian,
It is not easy to find Microsoft forums. However this forum is for the Visual Studio Net version.
Try this forum for VBA.
https://social.msdn.microsoft.com/Forums/en-US/home?forum=isvvba
Success
Cor -
From SAP to EXCEL (OLE), add new line in the same cell
Hi all !
All that I want to do is ... to write in the same cell different lines as i using "Alt + Enter" command.
Excel´s macro report like this printing "Hello World" on different lines of the same cell.:
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+.Name = "Arial"+
+.FontStyle = "Normal"+
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+.Underline = xlUnderlineStyleNone+
+.ColorIndex = xlAutomatic+
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So my problem is how to translate this to ABAP code.
Thank you so much in advance!!Never mind. I found my answer in another post:
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Export into xls from oracle web toolkit.
select * from emp;
i want export the above query into xls from oracle web toolkit.
can anybody help me pleasehi
instead of exporting to excel why not import into excel using InProcServer
here is a code snippet that i am using to generate reports for my bank
Dim OraSession As OraSession
Dim OraDatabase As OraDatabase
Dim OraDynaset As OraDynaset
Dim sql1, sql2, sql3
Dim SQLSTMT
Dim myarray()
SQLSTMT="select * from emp"
Set OraSession = CreateObject("OracleInProcServer.XOraSession")
'Create the OraDatabase Object by opening a connection to Oracle.
Set OraDatabase = OraSession.OpenDatabase("report", "report/report", 0&) ' (hoststring,user/password,0&)
Set OraDynaset = OraDatabase.CreateDynaset(SQLSTMT, 0&)
If OraDynaset.RecordCount > 0 Then
ReDim myarray(0 To OraDynaset.RecordCount - 1)
Else
MsgBox "Zero Records Found", vbOKCancel, "Error"
Unload Me
End If
Debug.Print UBound(myarray, 1)
'***********************populating myarray********
If OraDynaset.RecordCount > 0 Then
OraDynaset.MoveFirst
'For x = 0 To OraDynaset.Fields.Count - 1
' Cells(1, x + 1) = OraDynaset.Fields(x).Name
'Cells(1, x + 1).Format = Bold
'Next
For n = rng1.Columns.Count To (UBound(heading, 1) + 1) Step -1
rng1.Cells(1, n).Select
ActiveCell.EntireColumn.Delete
Next
For m = 1 To rng1.Columns.Count
rng1.Cells(1, m).Select
rng1.Cells(1, m).ClearContents
Next
For a = LBound(heading, 1) To UBound(heading, 1)
Cells(1, a).Select
Cells(1, a) = heading(a)
With Selection
.HorizontalAlignment = xlLeft
.VerticalAlignment = xlCenter
.WrapText = True
.Orientation = 0
.AddIndent = False
.IndentLevel = 0
.ShrinkToFit = False
.ReadingOrder = xlContext
.MergeCells = False
End With
With Selection.Borders(xlEdgeRight)
.LineStyle = xlContinuous
.ThemeColor = 1
.TintAndShade = 0
.Weight = xlThick
End With
With Selection.Font
.Name = "Arial Rounded MT Bold"
.FontStyle = "Regular"
.Size = 11
.Strikethrough = False
.Superscript = False
.Subscript = False
.OutlineFont = False
.Shadow = False
.Underline = xlUnderlineStyleNone
.ThemeColor = xlThemeColorDark1
.TintAndShade = 0
.ThemeFont = xlThemeFontNone
End With
With Selection.Interior
.Pattern = xlSolid
.PatternColorIndex = xlAutomatic
.ThemeColor = xlThemeColorLight1
.TintAndShade = 0
.PatternTintAndShade = 0
End With
Next a
For y = 0 To OraDynaset.RecordCount - 1
For x = 0 To OraDynaset.Fields.Count - 1
m_split = Split(OraDynaset.Fields(x).Value, "|", -1, vbTextCompare)
For m = LBound(m_split, 1) To UBound(m_split, 1)
Cells(y + 2, x + m + 1) = m_split(m)
Next m
'Cells(y + 2, x + 1) = OraDynaset.Fields(x).Value
Next
OraDynaset.MoveNext
Next
End Ifsee if this serves your purpose
hemu -
Adobe sending false information on subscription change
I've been trying out Adobe Create Cloud on a monthly basis. I quit in the middle of the second month only because I don't need creative software at the moment (95% of my work is programming).
I then got an email from Adobe stating the following:
Since we were unable to bill the payment method on file, your subscription to Creative Cloud has expired and we have deactivated the paid features on your account. If you did not intend to cancel and wish to reactivate your subscription, please update your billing information.
Of course, I was concerned, my account was paid until May 8th. I wanted paid services for the month that I had paid for. So, I called support and they assured me that my account would continue to have paid services until May 8th--despite what the email said.
I run my own business, so I wanted to let Adobe know what was going on. I think it highly likely that I am not the only person to get erroneous emails with false information upon changing their month-to-month subscription status. I figured this email probably just has the wrong content in part of the email--an email template probably got copied and not adequately edited for this specific use case. I also figured this was probably
Soaking up support call time with people wanting to know about their credit card and paid features
Damaging Adobe's conversion of month-to-month subscribers to yearly subscribers.
During my phone call to support, I clearly detailed the contents of the email.
Here's what support had to say about these emails: "Don't pay attention to those emails, they are mostly spam". Yep, that's what the support supervisor had to say to me. He said don't pay attention to any email Adobe sends you.
I figure the right thing to do is for someone at Adobe to open a ticket on the erroneous messages being sent to month-to-month users who change their subscription status. And, since support obviously had no interest in these emails going out, I'm hoping that by posting this message here, that someone who cares will see this and open a ticket to fix these emails.
Or, maybe everyone will learn to do what support suggests--just stop paying attention to Adobe's emails.I've been trying out Adobe Create Cloud on a monthly basis. I quit in the middle of the second month only because I don't need creative software at the moment (95% of my work is programming).
I then got an email from Adobe stating the following:
Since we were unable to bill the payment method on file, your subscription to Creative Cloud has expired and we have deactivated the paid features on your account. If you did not intend to cancel and wish to reactivate your subscription, please update your billing information.
Of course, I was concerned, my account was paid until May 8th. I wanted paid services for the month that I had paid for. So, I called support and they assured me that my account would continue to have paid services until May 8th--despite what the email said.
I run my own business, so I wanted to let Adobe know what was going on. I think it highly likely that I am not the only person to get erroneous emails with false information upon changing their month-to-month subscription status. I figured this email probably just has the wrong content in part of the email--an email template probably got copied and not adequately edited for this specific use case. I also figured this was probably
Soaking up support call time with people wanting to know about their credit card and paid features
Damaging Adobe's conversion of month-to-month subscribers to yearly subscribers.
During my phone call to support, I clearly detailed the contents of the email.
Here's what support had to say about these emails: "Don't pay attention to those emails, they are mostly spam". Yep, that's what the support supervisor had to say to me. He said don't pay attention to any email Adobe sends you.
I figure the right thing to do is for someone at Adobe to open a ticket on the erroneous messages being sent to month-to-month users who change their subscription status. And, since support obviously had no interest in these emails going out, I'm hoping that by posting this message here, that someone who cares will see this and open a ticket to fix these emails.
Or, maybe everyone will learn to do what support suggests--just stop paying attention to Adobe's emails. -
Subscription for China - false information from we...
I'm planning to get a subscription to call people in China. It has four kinds and I'm interested in the 120 minutes one; when I click the button to buy, it opened a Chinese sky webpage and it doesn't even have the 120 minutes plan (only 400 and 1000 mins). I feel cheated!! Is there anyway for me to get this plan on skype website (not the Chinese one)?
Solved!
Go to Solution.laobei wrote:
1. For example, they force you to go to the Chinese page without offering an alternative.
Hello,
That is not correct. If you are redirected to the tom.com Chinese website it means that you originally registered your account in China. That is a legally binding requirement.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
Cancel subscription to adobe creative, my mail has been used to create a false account
Greetings, today checking my mail i finded that my hotmail has been used to create a account in "adobe creative cloud" so, i changed my pass and now i want cancel this account because i dont want to have problems and i dont know what is this.
Cancel the Cloud http://forums.adobe.com/thread/1439535?tstart=0 may help
or
Adobe contact information - http://helpx.adobe.com/contact.html -
Cannot change payment method on subscription and C...
I am posting the transcript for the 45 minute chat I just suffered through. I simply needed to change my credit card as the old card had been replaced due to a security breach. Others on forums have complained about this issue but this is a stellar example of Skype's poor business and customer service practices. You are now chatting with 'Laarni M'. Laarni M: Hello! Welcome to Skype Live Support! My name is Laarni. Laarni M: If incase we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time. Laarni M: https://support.skype.com/support_selection. Laarni M: With that being said, how may I help you? [Removed for privacy]: I need to update my credit card information because the credit card I have on file is expired. The update payment page does not give me the option to enter a new credit card. I started to delete my old card so I could add a new one, but I got an error message saying I must cancel my subscription before removing my credit card. Laarni M: Oh! [Removed for privacy]: I have a subscription already. [Removed for privacy]: I have had it for years. Laarni M: I am sorry to hear that you are having problems with updating your credit card. Laarni M: I will be glad to help you with this. Laarni M: To start with, can I have your Skype name and your name so that I can address you properly? [Removed for privacy]: I have already entered that information to begin this chat. It is required. Laarni M: I understand. [Removed for privacy]: the Skype name is [Removed for privacy] and my first name is [Removed for privacy] Laarni M: I just need to verify it. Laarni M: Thank you, [Removed for privacy]. Laarni M: Nice to meet you. Laarni M: Let me just pull up your account. Laarni M: Anyway how's your day so far? [Removed for privacy]: OK, I have found it. Apparently I am forced to buy Skype credit in order to change my payment to a new method? This is ridicuous. Laarni M: I am now pulling up your account, [Removed for privacy]. Laarni M: Thank you for waiting. Laarni M: Yes, that is correct. In order to change your payment method you need to either wait for your subscription to expire so you can purchase using the new card or you can buy Skype Credit. [Removed for privacy]: Now that I have bought 10.00 of skype credit and added the new payment information that way, it is appearing in my payment settings and I can delete the old card. But again, this is the only way to add a new payment method, which is very wrong. Laarni M: I am sorry if you feel this way, [Removed for privacy]. [Removed for privacy]: Oh, just lovely. I just tried to delete the old card and I have the same error message that "this card is being used to fund your Unlimited US and Canada 12 months. If you want to delete this card you have to cancel your subscription first." Is this some kind of nasty way of forcing me to lose my unlimited subscription? Laarni M: I see. Laarni M: Because the best way to add a new payment details is for you to let the subscription linked to the credit card expire first. Laarni M: After that, you can reactivate your subscrption using the new credit card. Laarni M: That is the best thing that I can recommend, [Removed for privacy]. [Removed for privacy]: I went into change payment settings and changed the payment method to the new card. The page saved and said it had changed the setting. But then I went back in and it had not. It still defaults to the old card. I still get the "cancel subscription" message when I tried to delete the old card again. Laarni M: Yes, [Removed for privacy]. [Removed for privacy]: I can't let it expire or it won't pay for my subscription in August. Anyway the card will not expire. It was replaced due to a security breach at the issuing bank. Laarni M: Because you really need to let your subscription expire first by cancelling it before you update your card. Laarni M: I see. [Removed for privacy]: Why would I want to do that when I probably won't be able to get the same plan? I have had that unlimited plan for years. [Removed for privacy]: I am certainly not cancelling that plan. Laarni M: I understand, [Removed for privacy]. [Removed for privacy]: This is really insane, you know. One should easily be able to update payment information when a card needs to be changed. [Removed for privacy]: I had this same problem last year, but there was a workaround. If you do not know what the current workaround is then please transfer me to a supervisor who does.l Laarni M: I understand, [Removed for privacy]. [Removed for privacy]: I doubt that you do understand. Since the forums indicate this is an ongoing problem, I am forced to assume this situation is intentional and is a way of forcing people to give up older and less expensive plans, and that you are fully aware of that. Laarni M: I am sorry but as much as I want to help you, we can't do anything but to let the subscription expire first by cancelling it before you update the credit card. [Removed for privacy]: I need to speak to a supervisor, please. Laarni M: I am sorry but as of the moment, my supervisor is engaged to a different activity. [Removed for privacy]: I am sorry but that is not the case. That is just what you have been told to say. I can continue to open new chats and waste representative's time for hours, or you can arrange for me to communicate with a supervisor. Laarni M: I am sorry for the inconvenience caused you. info: Your chat transcript will be sent to [Mod edit: Please do not include personal/private information when making a public post. Thanks!] at the end of your chat. Laarni M: I understand that it is really important for you ad upon further checking, we can try this step that may work for you. Laarni M: Do you have another browser aside from the one that you are using right now? [Removed for privacy]: Yes, I do Laarni M: Great! Laarni M: Internet Explorer would be the best. Laarni M: Can you please open it and go the link that I will provide to you? [Removed for privacy]: It is already open, please send the link Laarni M: Alright. [Removed for privacy]: I still do not have the link. Laarni M: Once you click on the link, and click Skype credit, please do not forget to click the change payment method when you buy Skype credit. [Removed for privacy]: I still do not have the link Laarni M: I am sorry for the delay, I am just having a system error as of the moment. Laarni M: But on your end, you can go to the page where you can buy Skype credit. Laarni M: By the way, there are 2 cards saved on your account. Laarni M: May I know the last 4 digit of the card that you want to use? [Removed for privacy]: 1591. And yes, I already explained to you that I bought Skype credit (which I do not need as I have a subscription!!) just to add the new credit card. Laarni M: I see. Laarni M: I can delete first the old credit card saved on our system. [Removed for privacy]: Please do that, but do NOT delete or cancel my subscription when you do this. Laarni M: Alright, [Removed for privacy]. Laarni M: Thank you for patiently waiting, [Removed for privacy]. [Removed for privacy]: I hope that what you are doing is successful. Laarni M: Please hang on, [Removed for privacy] as we are still doing some workaround for this. Laarni M: We are also getting an error doing this. [Removed for privacy]: That is not confidence-inspiring. Laarni M: I am sorry if you feel this way. [Removed for privacy]: I imagine that anyone would feel that way. Laarni M: Thank you for waiting, [Removed for privacy]. Laarni M: Here's what we can do to help you now, [Removed for privacy]. Laarni M: We really need to cancel your subscription so it will cancel the recurring payment. Laarni M: This does not mean that the subscrition will be cancelled. Laarni M: You can still use your subscription until the end of the billing period. Laarni M: So once we cancel your subscription now, you can try to go to the payment settings and update your credit details. Laarni M: Is everything okay? Haven't heard from you in a while. [Removed for privacy]: I am sure that you realize this is unacceptable. I am very surprised that you would suggest this as a solution. As I stated above, I am well aware that this is a method Skype is using to force people to give up better subscriptions. I will not be forced to accept a suboptimal subscription by this method. I am also aware that a supervisor can correct this problem in the system by hand. Please put me in communication with a supervisor. Also--I have ALREADY updated my credit details as I explained above. You or a supervisor simply need to change the subscription payment method to the new card that is already on file. Laarni M: I understand where you are coming from, [Removed for privacy]. Laarni M: But I am trying to help you with giving the best solution for this. [Removed for privacy]: We are going in circles. I have been on this chat for 45 minutes trying to get a simple payment method change that with any other company, I could do by myself online in two minutes. You are not offering me any kind of solution at all. You are insulting my intelligence by claiming that the payment method cannot be replaced. Laarni M: I am sorry if you feel this way, [Removed for privacy]. [Removed for privacy]: Please stop this. The system is clearly set up to block a payment change. A supervisor can override this and that is what I expect you to arrange. Laarni M: But as of the moment, there is no available supervisor. [Removed for privacy]: Please do not tell me things that are not true. [Removed for privacy]: Please connect me with a supervisor. Laarni M: And If I will transfer you to my supervisor, he will give the same information that I provided to you. Laarni M: This is because it is the only workaround for this, [Removed for privacy]. Laarni M: You do not need to worry, cancelling your subscription is just cancelling the recurring payment or auto renewal. [Removed for privacy]: He may, but if he does, he will also be stating something that is not true. It is always possible for a supervisor or manager to make changes in the system. Laarni M: You can still use your subscription until the end of the billing period. [Removed for privacy]: I'm sorry, but in August when the billing period ends, I will receive notification that my subscription has cancelled due to non-payment and that I must choose a new plan. That is what I do not want. Therefore your solution is unacceptable. I have stated this clearly. Laarni M: I am sorry [Removed for privacy], I really want to help you but this is only the work around or soultion that we can do. [Removed for privacy]: Then apparently after 8 years, I will be searching for new phone service. I am very sorry that this is the case. Laarni M: If the auto renewal will cancel, you can still reactivate your subscrition and that time, the new payment method will be use for that subscription. [Removed for privacy]: Do I have your word that I will be allowed to keep the same plan with no changes to my subscription? Laarni M: Yes, [Removed for privacy]. You can still reactivate the same subscription. Laarni M: You do not need to wory about this. [Removed for privacy]: If that is not the case I will be cancelling. And Skype needs to change its payment method practices. This is very poor customer service. I will be going on every forum I can find and posting a poor review of the service. This is a shame since I have been a loyal Skype customer for more than 8 years. I was a customer when Skype was the only internet phone company in business. info: Your chat transcript will be sent to [Mod edit: Please do not include personal/private information when making a public post. Thanks!] at the end of your chat. Laarni M: I am sorry if you feel this way, [Removed for privacy]. Laarni M: Thnak you for being loyal with Skype.
Well, it happened again. This time I'm done with Skype. A ten-year customer, and they've finally worn me down and worn me out. Yes, after 30 minutes of constant escalation, requesting a supervisor, and finally threatening to walk, they offered another annual contract at 6 cents more a year. But at the cost of making me sign up all over again, and after wasting my time both last year and this year. And I am DONE. I will use my remaining Skype credit for the few online teaching video conferences I have to do, but no more subscriptions. Bye, Skype. I would provide adjectives for how horrible your customer service is, but they would all be profane.
Transcription of today's chat:
Close chat
info: at 18:59:56
Please wait for an agent to respond. You are currently '1' in the queue.
info: at 19:01:56
All agents are currently assisting others. Thank you for your patience. An agent will be with you shortly. You are currently '1' in the queue.
info: at 19:01:58
Privacy Statement
You are now chatting with 'Gian C'.
Gian C: at 19:02:11
Hello! Welcome to Skype Live Support! My name is Gian. If incase we got disconnected, simply click on the Chat Support Link and you will be reconnected to us in no time.https://support.skype.com/support_selection .
Gian C: at 19:02:11
With that being said, how may I help you?
Customer: at 19:02:24
I chatted with an agent 2 days ago re: failure to apply my credit card to my subscription. He said it was taken care of and my online account should show the subscription renewed in 24 hours. it is still not renewed.
Gian C: at 19:02:41
I am sorry to know that
Gian C: at 19:02:47
What is your Skype name?
Customer: at 19:03:49
customer
Gian C: at 19:04:04
Thanks
Gian C: at 19:04:08
Let me check the account
Gian C: at 19:05:50
Thank you for patiently waiting
Gian C: at 19:06:07
Is this for the Unlimited Us and Canada?
Customer: at 19:06:13
yes
Gian C: at 19:07:12
I see
Gian C: at 19:07:23
Can you go to this site right now?
Customer: at 19:07:30
i'm there
Gian C: at 19:07:33
http://www.skype.com/en/
Gian C: at 19:07:39
https://www.skype.com/en/rates/?nu=subs-calling
Gian C: at 19:07:49
Look for Unlimites Us and Canada
Customer: at 19:07:58
why?
Gian C: at 19:08:21
Just want to make sure if repurchasing the subscription would be avaialble
Customer: at 19:08:36
I was told last year that it would be available. And two nights ago.
Gian C: at 19:08:36
That is the best work around to get the subscription back using the new card details
Gian C: at 19:08:45
I understand
Gian C: at 19:08:53
Can you please go and check it first
Customer: at 19:08:59
No, thank you. Please just apply my card. This is what happened last year.
Gian C: at 19:09:02
So I can assure the resolutiong
Customer: at 19:09:34
The subscription shows that it expires today. It is on my account. Simply renew it with the card information that is also on my account.
Gian C: at 19:09:40
Can you help me on this to solve your issue please?
Gian C: at 19:09:53
I understand
Customer: at 19:10:02
You have directed me to your sales site to search for the plan I already have all over again. I have no time for this.
Gian C: at 19:10:06
However the time you change the card did not worked on the system
Gian C: at 19:10:15
That is why the renewal did not push trough
Customer: at 19:10:41
It didn't work last year either because the system is a mess. But a rep fixed it last year. If you cannot do this please pass me to a supervisor.
Gian C: at 19:10:59
ok.
Gian C: at 19:11:19
Before we do that, can you please try to check if the subscription is available first.
Customer: at 19:11:40
I do not understand how you expect ME to check if a subscription is available!
Customer: at 19:12:04
The subscription is ON MY ACCOUNT AND SAYS IT NEEDS TO BE RENEWED.
Gian C: at 19:12:09
Basically it is simple
Gian C: at 19:12:10
Go to this website
Gian C: at 19:12:10
https://www.skype.com/en/rates/?nu=subs-calling
Gian C: at 19:12:10
Click on U.S.
Customer: at 19:12:16
Please pass me to a supervisor.
Gian C: at 19:12:20
Then check if US and Canada is part of the list
Gian C: at 19:12:39
Before I pass you to our supervisor
Gian C: at 19:12:47
Let me give you a heads up on your case
Customer: at 19:12:57
it is there for $2.99 per month. I have a locked in annual charge for that subscription for $29.99. Not $36.00.
Gian C: at 19:13:11
I see
Gian C: at 19:13:28
Thanks for the information
Gian C: at 19:13:38
When did you change your card detail? For this subscription?
Customer: at 19:15:08
Last year. At which time the system refused to remove the earlier invalid card and charge the 2nd (correct) one. This year the system allowed me to remove the old card. The rep 2 days ago told me the card was fine. When I looked at the detail this evening, the expiration date was missing, so I filled it in. The rep said NOTHING about this two days ago. Frankly I think Skype is trying to sabotage my re-order to try to force me off of my annual plan and onto a monthly. I will not do it.
Gian C: at 19:15:13
Thanks
Gian C: at 19:15:48
Just to make sure we will be solving this issue, can you please provide me your call back number
Customer: at 19:15:59
You do not need to call me.
Gian C: at 19:16:07
Just incase this chat got disconnected so our supervisor can call you
Customer: at 19:16:19
(###) ###-#### (REDACTED FOR PRIVACY)
Gian C: at 19:16:25
Let me get you our supervisor as you have requested
Gian C: at 19:16:29
Thank you
Customer: at 19:25:17
?hello
Gian C: at 19:27:42
I will get back to you once the Supervisor is ready to take this chat. For a moment
Gian C: at 19:27:50
Sorry to keep you waiting
Gian C: at 19:28:08
Our Supervisor is still engaged with the call
Gian C: at 19:28:10
Anyway
Gian C: at 19:28:20
Here is what we have found out on the subscription
Gian C: at 19:28:41
The renewal has passed already, so we can't renew it manually other than repurchasing the subscription
Gian C: at 19:28:54
Checking the price of the subscription
Customer: at 19:28:59
It has not passed yet. it expires 5/7. Today is 5/6.
Gian C: at 19:29:12
Let me give you a heads up
Gian C: at 19:29:39
Auto-renewal only happens once. And that is 3 days before the subscription expire
Customer: at 19:30:09
I give up. This is done. No subscription. Of any type. And I have been a Skype customer for over 10 years. Goodbye.
Gian C: at 19:30:23
I am sorry if you feel that way
Gian C: at 19:30:34
I am explaining to you all the things you need to know
Gian C: at 19:31:27
But you refused to listen nor cooperate. As much as I wanted you to get your subscription back. However it is within your call if you want to follow my advised to get this resolved quickly
Gian C: at 19:31:47
The new subscription prices is just 30.50USD for 1 year
Gian C: at 19:32:12
It is just few cents higer compare to the old price $29.99
Gian C: at 19:32:37
I hope that won't be a problem for you to get the 12 months subscription for the Unlimited US and Canada.
Customer: at 19:32:51
This is flatly ridiculous. The rep 2 days ago told me this was taken care of. Now you tell me it is not, keep me on chat for 30 minutes, make me look up subscription prices on your OWN website, and then tell me my subscription has expired when it has not. Yet I am the one being called uncooperative.
Gian C: at 19:33:02
If the auto renewal failed because of card used
Customer: at 19:33:05
That is a problem. I will not resubscribe. I don't care that it is only 6 cents a year more.
Gian C: at 19:33:21
Then Repurchasing the same subscription will be best to get it back
Customer: at 19:33:30
That is not why. If Skype did not have the information required I should have received an early email. I got SEVEN EMAILS IN ONE DAY INSTEAD.
Customer: at 19:33:42
The 7th one said the subscription was cancelled.
Gian C: at 19:34:05
That is the notification sent by Skype to tell you that we are still trying to accept the payment
Customer: at 19:34:30
It makes no sense to notify a customer every two hours on a SINGLE day, but not before.
Gian C: at 19:34:33
6 times the sytem try to renew the subscription
Customer: at 19:34:43
Yes. ON the same day. None on any other day.
Gian C: at 19:35:01
If only there is no problem with your card then the subscription should renew without a problem
Customer: at 19:35:10
You expect people who are at work to sign in from their work PC for personal business and renew within 8 hours. Ridiculous.
Gian C: at 19:35:08
Yes correct
Customer: at 19:35:12
I am done.
Gian C: at 19:35:10
As I said
Gian C: at 19:35:30
3 days before the subscription expire is the only day to renew the subscription automatically
Gian C: at 19:35:32
That is how the system works
Customer: at 19:35:34
As I said, the rep 2 days ago told me the card was fine but would take 24 hours for teh change to apply to the syste.
Gian C: at 19:35:37
It is part of the terms of use
Customer: at 19:35:43
Read what I said.
Gian C: at 19:36:01
Yes I already documented this case and I already escalated those previous representative
Gian C: at 19:36:08
For providing you false information
Customer: at 19:36:12
The terms of use don't say you bombard people with emails every 2 hours on a single day.
Customer: at 19:36:44
And then cut them off at the end of the day. When their subscription has not even expired yet. And then tell them it's their own fault their card didn't work. When they were told it was fine.
Gian C: at 19:36:50
The email notification is our way to make sure customer will be notified that they need to renew the subscription to avoid this kind of issue
Customer: at 19:37:07
Then why not send it once a day for six days instead?
Customer: at 19:37:13
that would make a lot more sense!
Gian C: at 19:37:38
Here is the thing Kim the system works that way for 10 years already
Gian C: at 19:38:12
And only few customers are having this kind of issue, common issue was cause by problem with the card associated to the subscription.
Customer: at 19:38:18
See this? this was last year:
Customer: at 19:38:20
http://community.skype.com/t5/Rates-and-subscriptions/Cannot-change-payment-method-on-subscription-a...
Gian C: at 19:38:26
Ok
Customer: at 19:38:45
You'll get an update on that thread, believe me. Which will make it clear why I'm done with Skype.
info: at 19:38:52 -
I can't use my applications now without a subscription. Thats wrong.
Below is a recent conversation transcript. I was trying to get a CLEAR answer as to what would happen after my 1 year "promo" subscription ran out - or if there was an avenue to simply just use the versions I downloaded. What I received was scripted sales "negotialtion" LOOK. We write code. We're detailed. We're somewhat smart. This "bargaining" was an insult. Plus I was given wrong information. Was told I could still use the Apps downloaded. NOT TRUE. I cannot use any of them - unless I continue to pay their monthly fee. Blatant false advertising. Its down right wrong. Has anyone else expereinced this?
Rashmitha: Hello! Welcome to Adobe Customer Service.
Rashmitha: Hi Lee,
Lee Gallison: HI! did you just receive my info and question?
Rashmitha: Please allow me a minute while I review your query.
Lee Gallison: sure!
Rashmitha: Thank you for staying online.
Rashmitha: I understand you would like to continue your subscription, am I correct?
Lee Gallison: Ideally yes, but I cannot offord the 50 per month. So what happens to my applications if I cancel?
Rashmitha: Thank you for confirming.
Rashmitha: I will be glad to check and help you with this issue.
Lee Gallison: k!
Rashmitha: "I understand that you would like to cancel your membership, and I will take care of that for you. However, would you be willing to renew your membership with an annual commitment if I can offer you the next month of your membership for free?"
Lee Gallison: no. that is not helpful. Last year I paid a total of $360. The new subscription (@50 monthly) would be $600. One month would simply bring it down to $550. Still too expensive for me. What happens to the apps I have already downloaded? What happens if for some reason I need to reinstall? Will they still be on my computer?
Rashmitha: However, would you be willing to renew your membership with an annual commitment if I can offer you the two months of your membership for free?
Lee Gallison: I am trying to make an educated decision, and need to know how my apps are affected. All my other downloads - I have the installer. What happens here?
Lee Gallison: I only access Cloud for apps and updates - not any of the other "goodies" Do you have a program for people like me?
Rashmitha: You can install latest version of product and start using it. (***my comment - blatant wrong information.***)
Lee Gallison: Thats good to know. Thank you. So then, the question is, what other/additional services would I like to access for this next subscription. Is that correct?
Rashmitha: You can check for CC, which have additional features. For more information you can login to creative.adobe.com and check for the information.
Lee Gallison: Thank you! I will do that!
Rashmitha: Okay.
Rashmitha: You are welcome.
Rashmitha: I'm happy to help. Do you have anymore questions for me?
Lee Gallison: No. thats it. thx!
Rashmitha: You are most welcome.
Rashmitha: It's my pleasure chatting with you today. You have a great day and take care!
Rashmitha: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
I think there might be a class-action in the future here.Wonder if you can sunscribe to individual apps for example $100 a month that is 1200 bucks a year. I'm really only interested in DreamWeaver. FireWorks I have is more than adaquate I avoid using Flash at all cost. I have one example on my website which I put on there several years ago I have not updated. No one clicks on it and it was a PIA to setup. Acrobat, DreamWeaver, Lightroom. And I am thinking about use Photoshop Elements since I have other software that do about 90 % of Photoshop and the works with Apple's Raw File updates for cameras instead of having to depend on the lates version PS to work with ne cameras. Apple updates the RAW files about once ever 6 weeks or so for free. Since Igo the Convert from adobe I don't need PS7.
I refer to own my software. Not depend on the good graces of a Company to update. And if the go belly up everything subscribed to is Useless.
Plus despite my have the latest and greatest Cable Connection from Comcast, in my are I have to reset the moden at least once a Day some days up to 5 times. I am not the only one I've talked to several people in my city and a neighboring city 25 miles away and its common with them as well.
So if for a large part of the time The programs are going to be expensive paperweights. I don't need that. -
How to create the Datadriven subscription for Windows Fileshare ?
HI i have created Datadriven subscription for windows File Share ,Now i will get the follwing error.
Pls find the screen shot attached
The file path i have given here is:\\DIN16000009\New folder
The report path i have given here is:\\My First Report\My First Report
Please let me know any changes required while giving the above two paths.
And pls let me know if any additional changes required.
TanX<Header>
<Product>Microsoft SQL Server Reporting Services Version 2009.0100.1600.01 ((KJ_RTM).100402-1539 )</Product>
<Locale>English (United States)</Locale>
<TimeZone></TimeZone>
<Path>C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\Logfiles\ReportServerService__11_24_2014_19_59_20.log</Path>
<SystemName>DIN16000009</SystemName>
<OSName>Microsoft Windows NT 6.1.7601 Service Pack 1</OSName>
<OSVersion>6.1.7601</OSVersion>
<ProcessID>3928</ProcessID>
<Virtualization>None</Virtualization>
</Header>
rshost!rshost!1370!11/24/2014-19:59:20:: i INFO: CLR runtime is initialized.
rshost!rshost!1370!11/24/2014-19:59:20:: i INFO: Derived memory configuration based on physical memory as 3990564 KB
appdomainmanager!DefaultDomain!dac!11/24/2014-19:59:20:: i INFO: Entered managed ServiceMain in DefaultDomain.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing ConnectionType to '0' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing SecureConnectionLevel to '2' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing CleanupCycleMinutes to '10' minute(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing MaxActiveReqForOneUser to '20' requests(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing DatabaseQueryTimeout to '120' second(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing RunningRequestsScavengerCycle to '60' second(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing RunningRequestsDbCycle to '60' second(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing RunningRequestsAge to '30' second(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing MaxScheduleWait to '5' second(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing DisplayErrorLink to 'True' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing WebServiceUseFileShareStorage to 'False' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing WatsonFlags to '1064' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing WatsonDumpOnExceptions to 'Microsoft.ReportingServices.Diagnostics.Utilities.InternalCatalogException,Microsoft.ReportingServices.Modeling.InternalModelingException,Microsoft.ReportingServices.ReportProcessing.UnhandledReportRenderingException'
as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing WatsonDumpExcludeIfContainsExceptions to 'System.Threading.ThreadAbortException,System.Web.UI.ViewStateException,System.OutOfMemoryException,System.Web.HttpException,System.IO.IOException,System.IO.FileLoadException,Microsoft.SharePoint.SPException'
as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing AuthenticationTypes to '5' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing RSWindowsExtendedProtectionLevel to 'Off' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing RSWindowsExtendedProtectionScenario to 'Proxy' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing EnableAuthPersistence to 'True' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing IsSchedulingService to 'True' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing IsNotificationService to 'True' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing IsEventService to 'True' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing PollingInterval to '10' second(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing WindowsServiceUseFileShareStorage to 'False' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing MemorySafetyMargin to '80' percent as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing MemoryThreshold to '90' percent as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing RecycleTime to '720' minute(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing MaxAppDomainUnloadTime to '30' minute(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing MaxQueueThreads to '0' thread(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: w WARN: Initializing UrlRoot to default value of '' because it was incorrectly specified in Configuration file as ''.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing IsWebServiceEnabled to 'True' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing IsReportManagerEnabled to 'True' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing MaxConnections to '2' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing Timeout to '10' second(s) as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing AppID to '(Default)' as specified in Configuration file.
library!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Initializing CacheLevel to 'Default' as specified in Configuration file.
resourceutilities!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Reporting Services starting SKU: Developer
configmanager!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Using report server internal url https://DIN16000009.Honda.com:443/ReportServer.
configmanager!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Using report server external url https://DIN16000009.Hondsa.com:443/ReportServer.
configmanager!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Using url root https://DIN16000009.Hondsa.com:443/ReportServer.
rshost!rshost!12a0!11/24/2014-19:59:21:: i INFO: Configuring maxPhysicalCpu=0, minLogicalCpu=0
rshost!rshost!12a0!11/24/2014-19:59:21:: i INFO: Logical processor per physical processor 4
rshost!rshost!12a0!11/24/2014-19:59:21:: i INFO: Logical processor unlimited
rshost!rshost!12a0!11/24/2014-19:59:21:: i INFO: Maximum logical CPU is 4
configmanager!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Using report server internal url https://DIN16000009.Hondsa.com:443/ReportServer.
configmanager!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Using report server external url https://DIN16000009.Hondsa.com:443/ReportServer.
configmanager!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Using url root https://DIN16000009.Hondsa.com:443/ReportServer.
appdomainmanager!DefaultDomain!12a0!11/24/2014-19:59:21:: i INFO: Appdomain:2 WindowsService_0 started.
resourceutilities!WindowsService_0!12a0!11/24/2014-19:59:22:: i INFO: Reporting Services starting SKU: Developer
library!WindowsService_0!7c0!11/24/2014-19:59:22:: i INFO: Catalog SQL Server Edition = Developer
library!WindowsService_0!7c0!11/24/2014-19:59:22:: i INFO: Current DB Version C.0.9.45, Instance Version 147.
library!WindowsService_0!7c0!11/24/2014-19:59:22:: i INFO: Starting upgrade DB version from C.0.9.45 to 147.
rshost!rshost!1008!11/24/2014-19:59:22:: i INFO: Registered url=http://+:80/ReportServer/, vdir=/ReportServer, pdir=C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer.
rshost!rshost!1008!11/24/2014-19:59:22:: i INFO: Registered url=https://DIN16000009.Hondsa.com:443/ReportServer/, vdir=/ReportServer, pdir=C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer.
rshost!rshost!1008!11/24/2014-19:59:22:: i INFO: Currently registered url https://DIN16000009.Hondsa.com:443/ReportServer/ on endpoint 2
rshost!rshost!1008!11/24/2014-19:59:22:: i INFO: Currently registered url http://+:80/ReportServer/ on endpoint 2
rshost!rshost!1008!11/24/2014-19:59:22:: i INFO: Registered url=http://+:80/Reports/, vdir=/Reports, pdir=C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportManager.
rshost!rshost!1008!11/24/2014-19:59:22:: i INFO: Registered url=https://DIN16000009.Hondsa.com:443/Reports/, vdir=/Reports, pdir=C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportManager.
rshost!rshost!1008!11/24/2014-19:59:22:: i INFO: Currently registered url https://DIN16000009.Hondsa.com:443/Reports/ on endpoint 3
rshost!rshost!1008!11/24/2014-19:59:22:: i INFO: Currently registered url http://+:80/Reports/ on endpoint 3
rshost!rshost!1008!11/24/2014-19:59:22:: i INFO: Endpoint 4 is disabled and no url is registered vdir=/ReportServer/ReportBuilder, pdir=C:\Program Files\Microsoft SQL Server\MSRS10_50.MSSQLSERVER\Reporting Services\ReportServer\ReportBuilder.
rshost!rshost!12a0!11/24/2014-19:59:22:: i INFO: Derived memory configuration based on physical memory as 3990564 KB
servicecontroller!DefaultDomain!1138!11/24/2014-19:59:22:: i INFO: Total Physical memory: 4086337536
rpcserver!DefaultDomain!1008!11/24/2014-19:59:22:: i INFO: Process monitoring started.
library!WindowsService_0!7c0!11/24/2014-19:59:25:: i INFO: Finished upgrading DB version from C.0.9.45 to 147.
crypto!WindowsService_0!7c0!11/24/2014-19:59:25:: i INFO: Initializing crypto as user: NT AUTHORITY\SYSTEM
crypto!WindowsService_0!7c0!11/24/2014-19:59:25:: i INFO: Exporting public key
crypto!WindowsService_0!7c0!11/24/2014-19:59:25:: i INFO: NT Service self activating
dbpolling!WindowsService_0!7c0!11/24/2014-19:59:25:: i INFO: EventPolling polling service started
dbpolling!WindowsService_0!7c0!11/24/2014-19:59:25:: i INFO: NotificationPolling polling service started
dbpolling!WindowsService_0!744!11/24/2014-19:59:25:: i INFO: HeartbeatThread(EventPolling): heartbeat thread started.
dbpolling!WindowsService_0!107c!11/24/2014-19:59:25:: i INFO: HeartbeatThread(NotificationPolling): heartbeat thread started.
dbpolling!WindowsService_0!7c0!11/24/2014-19:59:25:: i INFO: SchedulePolling polling service started
dbpolling!WindowsService_0!7c0!11/24/2014-19:59:25:: i INFO: UpgradePolling polling service started
dbpolling!WindowsService_0!1220!11/24/2014-19:59:25:: i INFO: PollingMaintenance: Polling started
rpcserver!DefaultDomain!7c0!11/24/2014-19:59:25:: i INFO: RPC Server started.
servicecontroller!DefaultDomain!7c0!11/24/2014-19:59:25:: i INFO: RPC Server started. Endpoint name ='ReportingServices$MSRS10_50.MSSQLSERVER'
appdomainmanager!WindowsService_0!7c0!11/24/2014-19:59:25:: i INFO: Appdomain:2 WindowsService_0 initialized.
library!WindowsService_0!12dc!11/24/2014-20:09:40:: i INFO: Call to CleanBatch()
library!WindowsService_0!12dc!11/24/2014-20:09:41:: i INFO: Cleaned 0 batch records, 0 policies, 0 sessions, 0 cache entries, 0 snapshots, 0 chunks, 0 running jobs, 0 persisted streams, 0 segments, 0 segment mappings, 0 edit sessions.
library!WindowsService_0!12dc!11/24/2014-20:09:41:: i INFO: Call to CleanBatch() ends
This is my log file ,pls check the details and let me knw. -
A follow up question to Introducing Apple Recommends, Manage Subscriptions, and This Helped Me
In Introducing Apple Recommends, Manage Subscriptions, and This Helped Me it was written
Now anyone can click "This helped me" to say thanks to helpful members. When several people mark the same post, it will earn a gold star and appear at the top of the discussion, so it’s easier for others to find. The poster will also earn five reputation points for a job well done.
Does anyone know (or is it written anywhere) just how many is 'serveral'? Is it decided on the fly? Or does it depend on the phase of the moon?
Will the points be awarded to the poster only once, or if say 100 people mark it as helpful will more then 5 points be awarded?
Sounds like a really good system but it seems that a bit more thought should have gone into it, no? Or at least the explanation could be clearer.
Ciao.
(Another question) Can the original post (this one) get marked as helpful also? Imagine earning points for posting :-)Howdy GeoCo et al
I sort of agree with this new "Helpie-ette" deal. I wonder why while at this portion of the UX they didn't address the ongoing issue of the "irrevocable nature " of the OP awards of the traditional Green Stamp and Gold Star - I have made the mistake (once) but I see the silliest things marked Solved frequently. THAT is bad for business in that it gives false visual info and false statistical results.
We'll see... BTW, the [People] TAB itself is the only new thing (the CONTROL in the TAB bar) - the URL has always been alive and well if one knew to add " /people " -
Subscription and volume licensed Office 365 C2R App-V packages on the same computer
I'm interested if anyone has come across a similar scenario to what we have at the organisation I am currently working for. The organisation has signed up for an E3 subscription to Office 365, however would like to continue to using their volume licenses
of Visio and Project 2013 (at least until new versions are released at which point they'll likely move to the same subscription model).
Using the Office Deployment Tool, I've created App-V 5.0 SP2 packages for
a. "O365ProPlusRetail"
b. "ProjectProVolume" and "VisioProVolume"
Both App-V packages ignore any exclusion rules in the configuration.xml file I've defined. This is expected and I can control which applications are published using Config Mgr 2012 R2. Both packages deploy and run as I would expect.
The issue I specifically have is that if I publish both App-V packages (using different package ID's) to the same PC with modified DeploymentConfig.xml files:
a. "O365ProPlusRetail" package only enables Word, Outlook and Excel (subscription licensing)
b. "ProjectProVolume/VisioProVolume" package only enables Visio and Project (volume licensed)
it appears as though the Word, Excel and Outlook from (b) are utilised instead of from (a) even though they are specifically disabled. This means that Word, Excel and Outlook activate to our local KMS server, rather than using the user credentials as we would
prefer.
To confirm I can see that package (a) is already running when I run the following command: Get-AppvClientPackage | select Name, InUse, InUseByCurrentUser
Name
InUse InUseByCurrentUser
Microsoft Office 15 ProjectProRetail_O365ProPl...
True
True
Microsoft Office 15 VisioProVolume_ProPlusVolu...
False
False
If I then open Word (which should only be enabled in the first package), I see that the second package is now in use
Name
InUse InUseByCurrentUser
Microsoft Office 15 ProjectProRetail_O365ProPl...
True
True
Microsoft Office 15 VisioProVolume_ProPlusVolu...
True
True
I've also confirmed that all the applications (besides Visio and Project) are disabled in the second package:
Name
EnabledGlobally
Database Compare 2013
False
Spreadsheet Compare 2013
False
Excel 2013
False
OneDrive for Business 2013
False
InfoPath Filler 2013
False
Lync 2013
False
Access 2013
False
Telemetry Log for Office 2013
False
Telemetry Dashboard for Office 2013
False
Office 2013 Upload Center
False
Publisher 2013
False
Lync Recording Manager
False
Microsoft Outlook Mobile Service
False
OneNote 2013
False
Send to OneNote 2013
False
Organization Chart Add-in for Microsoft Office programs
False
Outlook 2013
False
PowerPoint 2013
False
Microsoft Office 2013
False
Office 2013 Language Preferences
False
SharePoint Designer 2013
False
Visio 2013
True
Project 2013
True
Word 2013
False
Office XML Handler
False
Internet Explorer
False
Notepad
False
Perhaps what I am trying to do is unsupported but I can't find anything explicity calling this out - and surely other organisations will have a similar scenario to us. Is there any best practice recommendations from Microsoft in this regard?
Cheers, Timhere is some reference, hope it's helpful.
http://support.microsoft.com/kb/2915745
http://technet.microsoft.com/en-us/library/jj219422(v=office.15).aspx
http://technet.microsoft.com/en-us/library/hh852466.aspx -
We use some reports in SCSM (standard and custom). About week ago one of custom reports lost formatting when send to e-mail in MHTML format. We didn't modify this report before issue.
Report display correctly:
1. In the SCSM console.
2. In the SSRS web interface.
3. In the e-mail when format isn't MHTML (report is attached to message)
4. In any supported format (including MHTML) after manual export.
5. In any supported format (including MHTML) when report is sent to SMB share by subscription.
Report display incorrectly (as plain text without images and formats) only when it is sent in MHTML format by e-mail subscription.
SSRS 2012 SP1.Hi Roman1974,
Do you use embedded charts within in tablix? If so, please try to insert rectangles into the tablix before inserting charts.
Which browser do you use to view the subscription? Some browsers may not perfectly support the MHTML format. You can test the issue using Internet Explorer.
As a workaround, you can enable HTML 4.0 format for subscription and configure subscriptions to use this format instead of MHTML. To do this, please remove "Visible="false" for the HTML4.0 rendering extension in the RSreportserver.config file:
<Extension Name="HTML4.0" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.Html40RenderingExtension,Microsoft.ReportingServices.HtmlRendering" Visible="false"/>
<Extension Name="MHTML" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.MHtmlRenderingExtension,Microsoft.ReportingServices.HtmlRendering"/>
Regards,
Mike Yin
If you have any feedback on our support, please click
here
Mike Yin
TechNet Community Support -
InvalidClientIdException while creating Durable subscription in weblogic
Hi,
We have scenario to create a durable subscription for an MDB. Here application in weblogic is a subscriber to a Topic present on the Progress Sonic. For integrating to independent platforms we are using Foreign Server mechanism under JMS Modules.
For creating durable subscription, we have changed the MDB code . Below is the MDB code,
package com.test;
import java.util.Enumeration;
import javax.annotation.Resource;
import javax.annotation.Resources;
import javax.ejb.MessageDriven;
import javax.ejb.TransactionAttribute;
import javax.ejb.TransactionAttributeType;
import javax.ejb.TransactionManagement;
import javax.ejb.TransactionManagementType;
import javax.jms.Message;
import javax.jms.MessageListener;
import javax.jms.TextMessage;
import javax.ejb.ActivationConfigProperty;
* Message-Driven Bean implementation class for: TestMDB
@MessageDriven(description = "mdb for Airline Schedule Change MDB",
name = "AirlineScheduleMDB",
activationConfig = {
@ActivationConfigProperty(propertyName = "destinationType",
propertyValue = "javax.jms.Topic"),
@ActivationConfigProperty(propertyName = "subscriptionDurability",
propertyValue = "Durable")
@TransactionManagement(value = TransactionManagementType.CONTAINER)
@Resources( { @Resource(name = "ConnectionFactoryRef",
mappedName = "TopicConnectionFactory",
type = javax.jms.ConnectionFactory.class) })
public class TestMDB implements MessageListener {
* @see MessageListener#onMessage(Message)
@TransactionAttribute(value = TransactionAttributeType.NOT_SUPPORTED)
public void onMessage(Message message) {
System.out.println("Inside message : ");
try {
Enumeration<Object> messageProperty = message.getPropertyNames();
System.out.println("The request : "+message);
if(message != null){
System.out.println("TestMDB : onMessage : Start");
}else{
System.out.println("Received Input message is empty");
} catch (Exception e) {
System.out.println("Exception Occurred in TestMDB : ");
e.printStackTrace();
System.out.println("TestMDB : onMessage : End.Time taken is :");
Also the following change was included in the weblogic-ejb-jar.xml.
<?xml version="1.0" encoding="UTF-8"?>
<weblogic-ejb-jar
xmlns="http://www.bea.com/ns/weblogic/90"
xmlns:j2ee="http://java.sun.com/xml/ns/j2ee"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
xsi:schemaLocation="http://www.bea.com/ns/weblogic/90 http://www.bea.com/ns/weblogic/90/weblogic-ejb-jar.xsd">
<weblogic-enterprise-bean>
<ejb-name>TestMDB</ejb-name>
<message-driven-descriptor>
<pool>
<initial-beans-in-free-pool>1</initial-beans-in-free-pool>
</pool>
<destination-jndi-name>DurableJNDI</destination-jndi-name>
<connection-factory-jndi-name>TopicConnectionFactory</connection-factory-jndi-name>
<jms-polling-interval-seconds>30</jms-polling-interval-seconds>
<generate-unique-jms-client-id>true</generate-unique-jms-client-id>
<jms-client-id>DurableTest</jms-client-id>
</message-driven-descriptor>
</weblogic-enterprise-bean>
</weblogic-ejb-jar>
Exception we got :
<03-Apr-2012 18:11:02 o'clock UTC> <Warning> <EJB> <BEA-010061> <The Message-Driven EJB: TestMDB is unable to connect to the JMS destination: DurableJNDI. The Error was:
javax.jms.InvalidClientIDException: Invalid client id: DurableTest_drdevwls_TestDomain-wls1_CLEARCF.jarTestMDB
Weblogic is automatically creating a unique id based on the combination of Adminserver/Managedserver/Projectname etc.
However the id created by weblogic seems to have a dot(.) which as per Sonic spec is an invalid character.
eg:- DurableTest_test_domain_AdminServer_CLEARCF.jarTestMDB
Hence we changed the parameter to false and provided our own value.
<generate-unique-jms-client-id>false</generate-unique-jms-client-id>
<jms-client-id>DurableTest</jms-client-id>
At this point of time we were able to see that MDB have created a Durable subscription successfully and it worked as expected.
However when we tried to scale this change to multiple managed servers, there were errors thrown from sonic side.
javax.jms.JMSException: [129] progress.message.client.EUserAlreadyConnected: Administrator/$DURABLE$DurableTest$DurableTest
So we cannot have same clientid for multiple clients(managed server). We arent sure how to proceed with this.
We need to find a way to remove the dot from the dynamic id weblogic creates.
Any help on this is highly appreciated.Hi Tom,
We have found the solution to this problem and thanks for your suggestion that has partially helped us in solving the problem.
As you have suggested we have defined client-id on the connection factory however we will be having only connection factory instead of multiple with different client-ID's.
Along with the client-id configured at the connection factory level we are now setting the attributes generate-unique-client-id as true at the weblogic end.
By doing this way, I assume that weblogic while making the durable subscription connection is passing the uniquely generated client ID (which has dots '.' included in it ) as subscription name and client-id will be same, that is defined on the connection factory.
A question may arise that - 'why is sonic accepting subscription name with dots but not the client-id ?' - When observed from the sonic end the dots in the subscription name are replaced by '@@@' .
Sonic need to answer the question of why the dots are being replaced for subscription name but not for client-id.
Regards,
Bharat K -
Note that the environment was upgraded from Beta to RTM.
Trying to delete a subscription for a user that contains a VM Cloud. User receives the error message:
One or more errors occurred while contacting the underlying resource providers. The operation may be partially completed.
The following errors are logged in EV:
Unexpected exception for operation 'Fanout', version '', client request Id '3f717b05-b8ae-4569-8409-067b29e9fd1c-2013-02-12 22:37:28Z', server request Id '9fe5b46efb9b426099aedb69a4f53ba2.2013-02-12T22:38:12.5241016Z', exception 'System.NullReferenceException:
Object reference not set to an instance of an object.
at Microsoft.WindowsAzure.Server.Management.Core.RequestSenderExtensions.<>c__DisplayClass2b.<EnsureSuccessResponse>b__25(Task`1 t)
at System.Threading.Tasks.Task.Execute()'.
Error:
HttpStatusCode: InternalServerError, ErrorCode: ErrorFromUnderlyingResourceProviders, ClientErrorMessage:One or more errors occurred while contacting the underlying resource providers. The operation may be partially completed.
--->
Microsoft.WindowsAzure.Server.Management.Core.ManagementServiceException: Exception of type 'Microsoft.WindowsAzure.Server.Management.Core.ManagementServiceException' was thrown.
at Microsoft.WindowsAzure.Server.Management.Core.Controllers.SubscriptionsControllerBase.<DeprovisionSubscriptionAsyncInternal>d__1e.MoveNext()
at Microsoft.WindowsAzure.Management.TaskSequencer.<>c__DisplayClass1e`1.<RunSequenceAsync>b__1d(Task previousTask)
<---
, operationName:, version:, accept language:, subscription Id:, client request Id:3f717b05-b8ae-4569-8409-067b29e9fd1c-2013-02-12 22:37:28Z, principal Id:[email protected], page request Id:, server request id:9fe5b46efb9b426099aedb69a4f53ba2.2013-02-12T22:38:12.5241016Z
Error:Could not perform RDFE subscription cleanup: 'd4c8c654-d6f1-4935-b32a-67e74d1c5fec'
HttpStatusCode: InternalServerError, ErrorCode: ErrorFromUnderlyingResourceProviders, Microsoft.WindowsAzure.Server.Management.ManagementClientException: One or more errors occurred while contacting the underlying resource providers. The operation may be partially
completed.
at Microsoft.WindowsAzure.Server.Management.ManagementClientBase.<ThrowIfResponseNotSuccessful>d__27.MoveNext()
at Microsoft.WindowsAzure.Management.TaskSequencer.<>c__DisplayClass1e`1.<RunSequenceAsync>b__1d(Task previousTask), operationName:Subscriptions.DeleteSubscription, version:, accept language:en-US, subscription Id:d4c8c654-d6f1-4935-b32a-67e74d1c5fec,
client request Id:3f717b05-b8ae-4569-8409-067b29e9fd1c-2013-02-12 22:37:28Z, principal Id:[email protected], page request Id:684e88e1-49d0-4539-b79d-39ea247d992f, server request id:
Error:ManagementClientException: One or more errors occurred while contacting the underlying resource providers. The operation may be partially completed.
<Exception>
<Type>ManagementClientException</Type>
<Message>One or more errors occurred while contacting the underlying resource providers. The operation may be partially completed.</Message>
<StackTrace><![CDATA[
at Microsoft.WindowsAzure.Server.Management.ManagementClientBase.<ThrowIfResponseNotSuccessful>d__27.MoveNext()
at Microsoft.WindowsAzure.Management.TaskSequencer.<>c__DisplayClass1e`1.<RunSequenceAsync>b__1d(Task previousTask)
at Microsoft.Azure.Portal.Controllers.TaskAsyncController.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass41.<BeginInvokeAsynchronousActionMethod>b__40(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass39.<>c__DisplayClass3b.<BeginInvokeActionMethodWithFilters>b__35()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass51.<InvokeActionMethodFilterAsynchronously>b__4b()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass51.<InvokeActionMethodFilterAsynchronously>b__4b()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass51.<InvokeActionMethodFilterAsynchronously>b__4b()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass51.<InvokeActionMethodFilterAsynchronously>b__4b()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass39.<BeginInvokeActionMethodWithFilters>b__38(IAsyncResult asyncResult)
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass27.<>c__DisplayClass2c.<BeginInvokeAction>b__22()
at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass27.<BeginInvokeAction>b__24(IAsyncResult asyncResult)]]></StackTrace>
<HttpContext>
<User IsAuthenticated="true" Name="[email protected]" />
<Request>
<RawUrl>/Subscriptions/DeleteSubscription</RawUrl>
<UserHostAddress>10.1.1.150</UserHostAddress>
<Headers>
<Header Key="Cache-Control" Value="no-cache" />
<Header Key="Connection" Value="keep-alive" />
<Header Key="Pragma" Value="no-cache" />
<Header Key="Content-Length" Value="57" />
<Header Key="Content-Type" Value="application/json; charset=UTF-8" />
<Header Key="Accept" Value="application/json, text/javascript, */*; q=0.01" />
<Header Key="Accept-Encoding" Value="gzip, deflate" />
<Header Key="Accept-Language" Value="en-US,en;q=0.5" />
<Header Key="Host" Value="panel.sitecloud.cytanium.com" />
<Header Key="Referer" Value="https://panel.sitecloud.cytanium.com/" />
<Header Key="User-Agent" Value="Mozilla/5.0 (Windows NT 6.2; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0" />
<Header Key="x-ms-client-antiforgery-id" Value="geXGfFRdY2XxmFJlx23GcO0YW+AmOfwdiYv9jKiWQY2zshmYN9GPvBdiHM6Bri4osta6w3tkHrsrI7PjehSEUiQxarQY0It6if//E7ZCnClnIjtVsIzgrg0bGivMLwbNW6/nKA0nlHBbd+uW63Zw2QUX7LnMq03nSI04hMf7Sz+MYDbV"
/>
<Header Key="x-ms-client-session-id" Value="684e88e1-49d0-4539-b79d-39ea247d992f" />
<Header Key="x-ms-client-request-id" Value="3f717b05-b8ae-4569-8409-067b29e9fd1c-2013-02-12 22:37:28Z" />
<Header Key="x-ms-subscription-ids" Value="d4c8c654-d6f1-4935-b32a-67e74d1c5fec" />
<Header Key="X-Requested-With" Value="XMLHttpRequest" />
<Cookies>
<Cookie Name="sub" Secure="false" Expires="0001-01-01T00:00:00Z" Domain="" Path="/" Value="Redacted (4 characters)" />
<Cookie Name="__RequestVerificationToken_Tenant" Secure="false" Expires="0001-01-01T00:00:00Z" Domain="" Path="/" Value="Redacted (156 characters)" />
<Cookie Name=".ASPXAUTH" Secure="false" Expires="0001-01-01T00:00:00Z" Domain="" Path="/" Value="Redacted (296 characters)" />
<Cookie Name="__aux" Secure="false" Expires="0001-01-01T00:00:00Z" Domain="" Path="/" Value="Redacted (296 characters)" />
<Cookie Name=".ASPXAUTH" Secure="false" Expires="0001-01-01T00:00:00Z" Domain="" Path="/" Value="Redacted (296 characters)" />
</Cookies>
</Headers>
</Request>
</HttpContext>
</Exception>, operationName:Subscriptions.DeleteSubscription, version:, accept language:en-US, subscription Id:d4c8c654-d6f1-4935-b32a-67e74d1c5fec, client request Id:3f717b05-b8ae-4569-8409-067b29e9fd1c-2013-02-12 22:37:28Z, principal Id:[email protected],
page request Id:684e88e1-49d0-4539-b79d-39ea247d992f, server request id:
Jeff Graves, ORCS Web, Inc.Tracked it back to SPF throwing a 500 error on this HTTP POST:
https://spfserver01:8090/provider/subscriptions/d4c8c654-d6f1-4935-b32a-67e74d1c5fec/events
I enabled FRT and this is in the GENERAL_REQUEST_ENTITY:
Buffer="{"EventId":"1c272d90-d292-4a3a-8d66-d442a869a932","ListenerId":null,"EntityType":"Subscription","EntityState":0,"EntityId":{"Id":"d4c8c654-d6f1-4935-b32a-67e74d1c5fec","Created":"2013-02-12T23:20:49.4331634Z"},"OperationId":null,"IsAsync":false,"OfferCategory":null,"AccountAdminId":"[email protected]"}"
Jeff Graves, ORCS Web, Inc.
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