A follow up question to Introducing Apple Recommends, Manage Subscriptions, and This Helped Me

In Introducing Apple Recommends, Manage Subscriptions, and This Helped Me it was written
Now anyone can click "This helped me" to say thanks to helpful members. When several people mark the same post, it will earn a gold star and appear at the top of the discussion, so it’s easier for others to find. The poster will also earn five reputation points for a job well done.
Does anyone know (or is it written anywhere) just how many is 'serveral'? Is it decided on the fly? Or does it depend on the phase of the moon?
Will the points be awarded to the poster only once, or if say 100 people mark it as helpful will more then 5 points be awarded?
Sounds like a really good system but it seems that a bit more thought should have gone into it, no? Or at least the explanation could be clearer.
Ciao.
(Another question) Can the original post (this one) get marked as helpful also? Imagine earning points for posting :-)

Howdy GeoCo et al
I sort of agree with this new "Helpie-ette" deal. I wonder why while at this portion of the UX they didn't address the ongoing issue of the "irrevocable nature " of the OP awards of the traditional Green Stamp and Gold Star - I have made the mistake (once) but I see the silliest things marked Solved frequently. THAT is bad for business in that it gives false visual info and false statistical results.
We'll see... BTW, the [People] TAB itself is the only new thing (the CONTROL in the TAB bar) - the URL has always been alive and well if one knew to add " /people "

Similar Messages

Introducing Apple Recommends, Manage Subscriptions, and This Helped Me

Now, it’s easier than ever to find great answers, manage the content you care about, and say thanks to helpful community members.
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With Apple Recommends, Community Specialists will recommend posts that provide helpful, clear, and relevant information. If a thread has recommended replies, you’ll see them right below the original question, so you don’t have to read an entire conversation to get the answers you need.
Apple Recommends is designed to complement “This Solved My Question”, not replace it. When you create a thread, you can always mark a post as Solved, even after a Specialist has recommended it.
Still have more to say? Threads with Recommended answers won’t be locked, so you can continue the conversation even if the question is answered.
Apple Recommends also lets you earn reputation points for sharing your knowledge. If a Specialist recommends your post, you will receive 5 points in addition to any points you receive from other community members.
Manage the content you care about
With Manage Subscriptions, in addition to seeing and managing your subscriptions to content threads and communities, you can now see and manage which members you are following, and see which members are following you.
To access the People tab in the new Manage Subscriptions area, log in with your Apple ID, click your username, and then click “Manage Subscriptions.”
Each of the tabs displays a list of people, content, or communities you're following. If you see a thread, person, or community you no longer wish to follow, click Unfollow to unsubscribe from future updates.
Want to see the latest posts from a favorite community member? Click the People tab at the top of the page and then click "Find more people to follow". Here you can browse a list of all members, or use the search field to find specific community members.
To learn more about subscriptions and how Follow, Unfollow, and auto-following work, see Learn how to manage your subscriptions.
Say thanks and help others find great content
Did you find a post that helped you?
Now anyone can click "This helped me" to say thanks to helpful members. When several people mark the same post, it will earn a gold star and appear at the top of the discussion, so it’s easier for others to find. The poster will also earn five reputation points for a job well done.
You can click “This helped me” to applaud others for sharing great answers, even if you don't have the question yourself. Just be sure to check the answer for accuracy before marking it.
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Best Regards,
Mandy

Howdy GeoCo et al
I sort of agree with this new "Helpie-ette" deal. I wonder why while at this portion of the UX they didn't address the ongoing issue of the "irrevocable nature " of the OP awards of the traditional Green Stamp and Gold Star - I have made the mistake (once) but I see the silliest things marked Solved frequently. THAT is bad for business in that it gives false visual info and false statistical results.
We'll see... BTW, the [People] TAB itself is the only new thing (the CONTROL in the TAB bar) - the URL has always been alive and well if one knew to add " /people "

Re: Introducing Apple Recommends - So where does one find it?

Hello how the case has a problem in the questions I want a solution I forgot

If you mean that you've forgotten your answers to your security questions, then if have a rescue email address on your account (an alternate email address is different) you can use that to reset them : If you forgot the answers to your Apple ID security questions
If you don't have a rescue email address you will have to contact Support in your country to get the questions reset : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses

I forgot the questions to my apple id... Please help!!

How can i recover the answers of mu apple id security of i forgot them!

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

Question about purchasing apple products for government and militairy personel

Hi everybody,
Forgive me if this isn't the right place to start this thread and for my not perfect English language skills :$
My name is Nick and I live in The Netherlands near Amsterdam.
In February i'm traveling to NYC for a 7-day citytrip.
On the internet i read some things about many discounts for militairy personel, including stories from my fellow Dutch soldiers who also got this discount because The Netherlands are allies with the US within the NATO missions in Afghanistan, Iraq and so on.
I am an active soldier in the Dutch Army.
In The Netherlands all Apple products are more expensive then the US products ( because of the Dutch taxes ).
So you understand why i want to buy the Iphone 4S and Ipad 2 in the US.
Now my question is, can I also get the militairy discount from Apple because I am a NATO allied soldier?
Or does this rule only apply on US soldiers?
I hope some one can help me with this issue, because I don't get enough salary to buy Apple products in The Netherlands.
Thanks in advance,
with kind regards,
Nick

Also realize that the prices in many countries appear higher than US prices because they include taxes. Because sales taxes are different in each state & town/city in the US, the price listed on the website for an iPad is less than what you'd actually be paying - and New York City taxes are not cheap (combined state and city is 8.875%) - so a $499 iPad actually costs $543.29. You might have to pay an import duty when you bring the iPad back, and if you don't you could be charged for it when bringing the iPad into an Apple Store for warranty service - I've been told this is true in the UK, for one.

Question uying an Apple TV in Japan and bringing it back to the US.

I currently live in Japan. I'm thinking about buying a Apple TV from a Amazon Japan. The Japanese Apple TV lacks some of the video services (as far as I know; no indication on Apple's description of the Japanese Apple TV that it has all of the US's video service features). So if I bring it back to the US, what then? For example, there is no Netflix in Japan, so there is no built-in Netflix app. Likewise, there is no built-in NBA TV app (at least no indication of one). So is there a way to restore a Japanese Apple TV (via the Micro-USB connection) to make it exactly like a US Apple TV (with all of the features offered on the US version)?
Thanks in advance.

AFAIK there are no 'regional builds' of the AppleTV software.
In UK I get the US Sports listings under Internet column and frankly I'd rather not have them as i have no interest - at least some of these US Sports services can be accessed outside of US if you have a valid subscription to them.
The other services available (TV Shows, Netflix, forthcoming iCloud intergration/itunes match etc and purchases) are determined by the Settings for your country of residence/location and selected international itunes store. In general US has them all - other regions don't.
That does not necessarily mean you can access Netflix outside of US, but if you have an account you could try.
Apple's servers may/may not try to detect your location when providing the list of available services. Even if they do some people have resort to techniques to hide their true location. I've not done this and have no idea how to do so.
Ensure you have the latest AppleTV software. If you still think some options should be showing restore it via iTunes iwth a microUSB cable alone to see if that helps.
AC

I just bought a new ipod and I'm trying to download my itunes library and games but itunes is not recognizing my new ipod. I have followed all the instructions from apple asistant except deleting and reinstalling itunes. What can I do.

I bought a new Ipod (5th generation). I am trying to sync it to my itunes. I tunes does not recognize my new ipod. It is registered. I was only able to download purchases I made from my old ipod. I cannot download my itunes library or any of the games I have purchased. I tried using the troubleshooting guide to no avail. The only thing I did not do was to uninstall and reinstall itunes. I did update it to the latest version. How can I get itunes to recognize my new ipod?

- You do have iTunes version 11 on the computer, right. Saying the latest is not sufficient.
- Have you tried everthing here:
iOS: Device not recognized in iTunes for Windows
- You should
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Your library/media will not be affected.
- Does the iPod charge?

Can you tell me how I can ask for help with the following Indesign question: I am a new Indesign user and a Creative Cloud member. I was using the Window/Pages drop down window to view my pages alphabetically or by page number and also to determine whet

I am a new Indesign user and a Creative Cloud member. I was using the Window/Pages drop down window to view my pages alphabetically or by page number and also to determine whether or not my JPEG files were sufficiently HI-Res for the printer. I don't know how I did it but somehow the window has changed so that now it does not have the alphabetical/numerical/Hi-Res information. It just shows the pages in a two page spread in numerical order. How can I restore the window so that I will be able to view the information as I did previously.
Your help will be appreciated,
Don Unwin
[Personal Information Removed]

The pages panel is not the place where you see this information. You can customize the Links panel to show all sorts of things, including the page number, effective and actual ppi, and whether the link is OK or needs updating.

Apple ID's, iPad and iCloud HELP Please

My ipad2 is set up for iCloud using my original apple id. My mac has used my me.com email address to create an addional apple id which seems to have been assigned to the cloud account on my mac. I therefore cant sync anything between them.

Thanks for the answer !
It is the case of the snake eating his own tail. If I use iforgot.apple.com, I can't use the iCloud ID that's on the iPad. If I enter the iCloud ID used on the iPad, on the page https://iforgot.apple.com/appleid, it will return it returns Select your authentification methode. On that page I have two options -> Email authentication: or Answer security questions:
I don't use the option Answer security, because my brother in law, doesen't remember the questions.
If I use the first option, the server sends an email to the email address that no longer exist and that is not the iCloud ID addresses database.

My iphone 5 keeps shutting down and then won't restart with buttons. Apple changed the phone and this one does it too .

My iphone 5 keeps shutting down . Then I can't restart
It . The buttons will not work unless I hold them both
Down for ages.
Apple said it was hardware and changed the phone and gold
Me to restore the phone from back up -
Now this phone is doing the same thing ?????

I am thinking the same thing -
Such a nuisance - they just changed it
And gave me reconditioned phone
Etc but this one is doing exactly the same
Not sure if its back up
But it never did it on my iphone 4 withy he
Same back up x

IMovie and external hard drive: follow up question

This is a follow up question from the iMovie 6 forum. Hopefully, this question will help the poster on that forum as well. I, too, am working on multiple iMovie 5.0.2 projects at the same time and am running out of hard disk space. I would like to transfer remaining miniDV tape to an external hard drive and, when finished, transfer these clips from the external hard drive to the current iMovie project in my Powerbook, one project at a time. Is this possible ? Will I transfer files from the external hard drive to the Powerbook hard drive and then to iMovie, or directly from the external hard drive to iMovie ? Do I have to format the external drive to Mac OS Extended as advised in iMovie 6 forum in order to transfer miniDV tape to the external hard drive ? When pressing the erase tab to format the external hard drive, will this erase files already on the hard drive before formatting ? Can I transfer projects I am not working on from iMovie to the external hard drive and then transfer them back to the Powerbook when it is time to work on them ? Sorry about all the questions but I need to think very simple-minded when it comes to computer related issues. Thanks for your help.

I was able to use and store iMovie in the external hard drive using my Powerbook as a monitor, so I presume it is formatted correctly
Sorry, but you cannot assume the drive is formatted correctly. iMovie doesn't tell you the drive format is incompatible with iMovie. (it should, but it doesn't.) Some iMovie project features can be saved and some cannot.
It's easy to check the disk format. In the Finder, click on the drive icon and choose File > Get Info from the Finder menubar. The window that opens shows the disk Format. You want it to say "Mac OS Extended". "(Journaled)" is optional.
With some drives, sometimes even that can be wrong. To be sure, use Disk Utility to check the format. When you click on the drive in the list along the left side of the Disk Utility window, the format is displayed at the bottom of the window.
Always, always, always check the disk format before using a drive with iMovie.
Karl

Apple notebook batteries – maintenance and troubleshooting

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Apple notebook batteries – maintenance and troubleshooting
Apple notebook computers use lithium-polymer (MacBooks and MacBook Pros) or lithium-ion (PowerBooks and iBooks) batteries as a portable power source. The newest members of the MacBook Pro lineup have built-in (non-removable) batteries, which are physically larger and use a modified charging scheme for a longer lifespan – you can read more about them on this linked page. The following tips should help you get the most use out of your battery, and help with troubleshooting if you are experiencing problems. A short list of do’s and don’ts is followed by more detailed information, for those who want the details.
*Do’s & Don’ts*
DO use your battery frequently and lightly, ideally completing 1-2 charge cycles per week (minimum one charge cycle per month).
DO properly calibrate your battery when new and approximately every 2-3 months thereafter.
DON’T fully discharge your battery frequently (the infrequent, periodic calibration is an exception).
DON’T store your battery (or your computer) in a high temperature environment, such as the trunk of a car, especially a fully-charged battery.
DON’T run your MacBook or MacBook Pro on AC power with the battery removed.
*Usage Pattern*
Lithium-based batteries function best when used fairly frequently but lightly. Apple states +"An ideal use would be a commuter who uses her MacBook Pro on the train, then plugs it in at the office to charge. This keeps the battery juices flowing."+ Note that there is no "memory effect" for lithium-based batteries, unlike nickel-based batteries (NiCd, NiMH) which perform best when fully discharged then fully charged. It is best not to completely discharge your battery, with the exception of calibrating it (see below). It is also not a good idea to run on AC power all the time. Note that when you are running on AC power, there is no danger of "overcharging" your battery – the Mac will not initiate charging of the battery if the current charge is 95% or higher, as described in this kbase article. Basically, a good rule to thumb is to run on AC power much of the time, but run on battery power for a while a few times per week. Using the battery for 2 full charge cycles per week equates to 300 cycles in 3 years, which is the optimal use. An explanation of a "full charge cycle" can be found on this page. Note that for Apple portables with a removable battery, you _should not_ run a MacBook or MacBook Pro on AC power with the battery removed - Apple strongly recommends against this for two reasons: first, the risk of lost data and damage to the hard disk directory structure if the MagSafe plug is accidentally disconnected, and second, the computer will reduce the CPU processor speed. The latter is due to the fact that the CPU will sometimes (for brief periods) require more power than the AC adapter can provide, and the additional power is drawn from the battery; the OS throttles back the CPU to avoid this situation.
Calibration
The battery has an integrated microchip that acts as a "fuel gauge." Calibration resets this gauge, which allows the OS to better determine times to charge and discharge the battery. Calibration should be done approximately every two months. Failure to do so for a long period of time can result in the microchip "fuel gauge" in the battery losing the ability to accurately determine the remaining charge, and it will report that there is more charge in the battery than is actually present. As a result, the computer will not initiate Safe Sleep at the proper time, and instead undergo a hard shut down, one of the main causes of hard drive directory damage. Once the battery is in the state resulting from a failure to calibrate, it is not possible to calibrate the battery, and it will need to be replaced. For Apple portables with removable batteries, note that Apple specifies, +"A _properly maintained_ Apple notebook battery is designed to retain up to 80% of its original capacity at 300 full charge and discharge cycles."+ For MacBook Pros with built-in batteries, the battery should maintain 80% of it’s original capacity for 1000 cycles. Calibration is considered part of proper maintenance.
*Battery Life and Battery Lifespan*
Battery life is how long the battery will power the computer on a full charge. To maximize battery life, consider turning down the brightness of the display, which is one of the major power consumers in a notebook computer, and if you don’t need Bluetooth and/or Airport connectivity, consider turning those off as well. Apple offers these suggestions for maximizing notebook battery life. In practice, battery life is usually somewhat less that stated in the specifications for the various Apple notebook computer models – Apple’s testing of ‘wireless productivity’ is likely limited to browsing simple websites and basic word processing. During ‘real world’ use, battery life will normally be in the range of 1-3 hours less than the specified battery life, depending on model, usage and activity. If life is shorter than expected, see the Health and Troubleshooting sections below. Battery lifespan is how many cycles/years the battery will hold sufficient charge to power the computer for a reasonable time. For Apple portables with removable batteries, a properly maintained lithium-based battery will last approximately 400-500 charge cycles or 3-4 years, +whichever comes first+. Note that this means even an unused battery loses capacity, due to the continuous nature of the chemical reaction and the buildup of oxidation in the cells. For MacBook Pros with built-in batteries, Apple’s ‘adaptive charging’ results in a significantly longer battery lifespan.
*Battery Health*
You can check the condition of your battery using System Profiler (Apple menu > About this Mac > More Info > Power section). The relevant numbers are Full Charge Capacity and Cycle Count. Mac OS 10.5 Leopard also provides a readout of battery Condition (not available in 10.4 Tiger), based on those parameters. “Health” refers to the full charge capacity of a battery relative to the nominal full charge capacity of a new battery, expressed as a percentage. Programs such iStat and CoconutBattery report the health, or you can calculate it manually: full charge capacity from System Profiler / nominal new full charge capacity * 100. For Intel-based Mac portables, nominal new full charge capacities are:
MacBook (Original, removable battery) - 5093 mAh
MacBook (Late 2008, removable battery) - 4167 mAh
13” Macbook Pro (Mid-2009, built-in battery) - 5478 mAh
15" MacBook Pro (Original, removable battery) - 5556 mAh
15" MacBook Pro (Late 2008, removable battery) - 4630 mAh
15” Macbook Pro (Mid-2009, built-in battery) - 6665 mAh
17" MacBook Pro (Original, , removable battery) - 6296 mAh
17” Macbook Pro (Mid-2009, built-in battery) - 13015 mAh
Note that health-reporting widgets (iStat Pro, CoconutBattery) use rounded values for the denominator of ‘health’. The above values are calculated from the wattage of the batteries (45 Wh to 95 Wh, see the specifications for each model, which can be found here or here) and their voltage (10.8 V for all removable batteries, 10.95 V for the 13” and 15” built-ins, and 7.3 V for the 17” built-in; those values are printed on the batteries); these capacities are nominal, and in practice new batteries will have full charge capacities that are slightly higher or lower than those values. PowerBooks and iBooks have batteries ranging from 45 Wh to 61 Wh - specs for individual models can be found here or here); these Li-ion batteries are all 10.8 V, so nominal new full charge capacity can be calculated by multiplying battery Wh x 92.6. (For the curious or algebraically-inclined, 92.6=1000/10.8, which converts Wh to mWh and divides by voltage to yield mAh, based on I=P/V derived from Ohm’s law). When Apple specifies, +"A properly maintained Apple notebook battery is designed to retain up to 80% of its original capacity at 300 full charge and discharge cycles,"+ they are referring to 80% health. Please note that health fluctuates from cycle to cycle, depending on factors such as the pattern of charging within recent cycles, ambient temperatures during use, and time since last calibration. It is normal for health to move up and down within a range of ~10% (e.g. between 86% and 96% over time).
*Troubleshooting – short battery life and sudden shutdowns*
If battery life is unacceptably short, it may be due to a background process that is running a high percentage of CPU activity. Check Utilities > Activity Monitor > CPU tab, set the pop-up menu to Active Processes, click on the CPU column to sort, and see if anything is using a high amount of CPU capacity. Short life and sudden shutdowns may also be due to a defective or an old battery - check the battery health and cycle count. If the cycle count is in the 400-500 range (or higher) for removable batteries, the battery has exceeded its useful life, and needs to be replaced. This does not indicate a defective battery - batteries are considered a consumable part, and need to be replaced at the end of their useful life. If the cycle count is less than 300, and the health is less than 80%, the battery may be defective - this applies primarily to the newer, Intel-based Mac portables. For a certain period of time (a rather long period, in fact), Sony produced defective batteries (both Li-polymer and Li-ion) - this issue affected many laptops (Apple, Toshiba, Dell, etc.) that use batteries manufactured by Sony. Apple officially acknowledged these defects for Intel-based notebook computers, as stated on this page, and extended the battery warranty to two years from date purchase for all Core Duo machines bought between February 2006 and April 2007. Battery Update 1.2 was designed to test batteries and expose defects. Note that there were actually two battery replacement programs from Apple concerning Intel-based Macs – both programs are _now officially closed_. One was an exchange/recall for specific serial numbers, and applied only to a relatively small number of 15” MacBook Pros; the other was the more general replacement program for the defective Sony batteries. There was also an exchange/recall for battteries in the 12" iBook G4 and 12"/15" PowerBook G4, also due to manufacturing problems at Sony (these were the batteries with a safety risk).
Following the above steps should ensure a long and useful life for the battery in your Apple notebook computer. Hope this helps...
This is the 2nd version of this tip. It was submitted on July 13, 2009 by neuroanatomist.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Apple notebook batteries – maintenance and troubleshooting
Apple notebook computers use lithium-polymer (MacBooks and MacBook Pros) or lithium-ion (PowerBooks and iBooks) batteries as a portable power source. The newest members of the MacBook Pro lineup have built-in (non-removable) batteries, which are physically larger and use a modified charging scheme for a longer lifespan – you can read more about them on this linked page. The following tips should help you get the most use out of your battery, and help with troubleshooting if you are experiencing problems. A short list of do’s and don’ts is followed by more detailed information, for those who want the details.
*Do’s & Don’ts*
DO use your battery frequently and lightly, ideally completing 1-2 charge cycles per week (minimum one charge cycle per month).
DO properly calibrate your battery when new and approximately every 2-3 months thereafter.
DON’T fully discharge your battery frequently (the infrequent, periodic calibration is an exception).
DON’T store your battery (or your computer) in a high temperature environment, such as the trunk of a car, especially a fully-charged battery.
DON’T run your MacBook or MacBook Pro on AC power with the battery removed.
*Usage Pattern*
Lithium-based batteries function best when used fairly frequently but lightly. Apple states +"An ideal use would be a commuter who uses her MacBook Pro on the train, then plugs it in at the office to charge. This keeps the battery juices flowing."+ Note that there is no "memory effect" for lithium-based batteries, unlike nickel-based batteries (NiCd, NiMH) which perform best when fully discharged then fully charged. It is best not to completely discharge your battery, with the exception of calibrating it (see below). It is also not a good idea to run on AC power all the time. Note that when you are running on AC power, there is no danger of "overcharging" your battery – the Mac will not initiate charging of the battery if the current charge is 95% or higher, as described in this kbase article. Basically, a good rule to thumb is to run on AC power much of the time, but run on battery power for a while a few times per week. Using the battery for 2 full charge cycles per week equates to 300 cycles in 3 years, which is the optimal use. An explanation of a "full charge cycle" can be found on this page. Note that for Apple portables with a removable battery, you _should not_ run a MacBook or MacBook Pro on AC power with the battery removed - Apple strongly recommends against this for two reasons: first, the risk of lost data and damage to the hard disk directory structure if the MagSafe plug is accidentally disconnected, and second, the computer will reduce the CPU processor speed. The latter is due to the fact that the CPU will sometimes (for brief periods) require more power than the AC adapter can provide, and the additional power is drawn from the battery; the OS throttles back the CPU to avoid this situation.
Calibration
The battery has an integrated microchip that acts as a "fuel gauge." Calibration resets this gauge, which allows the OS to better determine times to charge and discharge the battery. Calibration should be done approximately every two months. Failure to do so for a long period of time can result in the microchip "fuel gauge" in the battery losing the ability to accurately determine the remaining charge, and it will report that there is more charge in the battery than is actually present. As a result, the computer will not initiate Safe Sleep at the proper time, and instead undergo a hard shut down, one of the main causes of hard drive directory damage. Once the battery is in the state resulting from a failure to calibrate, it is not possible to calibrate the battery, and it will need to be replaced. For Apple portables with removable batteries, note that Apple specifies, +"A _properly maintained_ Apple notebook battery is designed to retain up to 80% of its original capacity at 300 full charge and discharge cycles."+ For MacBook Pros with built-in batteries, the battery should maintain 80% of it’s original capacity for 1000 cycles. Calibration is considered part of proper maintenance.
*Battery Life and Battery Lifespan*
Battery life is how long the battery will power the computer on a full charge. To maximize battery life, consider turning down the brightness of the display, which is one of the major power consumers in a notebook computer, and if you don’t need Bluetooth and/or Airport connectivity, consider turning those off as well. Apple offers these suggestions for maximizing notebook battery life. In practice, battery life is usually somewhat less that stated in the specifications for the various Apple notebook computer models – Apple’s testing of ‘wireless productivity’ is likely limited to browsing simple websites and basic word processing. During ‘real world’ use, battery life will normally be in the range of 1-3 hours less than the specified battery life, depending on model, usage and activity. If life is shorter than expected, see the Health and Troubleshooting sections below. Battery lifespan is how many cycles/years the battery will hold sufficient charge to power the computer for a reasonable time. For Apple portables with removable batteries, a properly maintained lithium-based battery will last approximately 400-500 charge cycles or 3-4 years, +whichever comes first+. Note that this means even an unused battery loses capacity, due to the continuous nature of the chemical reaction and the buildup of oxidation in the cells. For MacBook Pros with built-in batteries, Apple’s ‘adaptive charging’ results in a significantly longer battery lifespan.
*Battery Health*
You can check the condition of your battery using System Profiler (Apple menu > About this Mac > More Info > Power section). The relevant numbers are Full Charge Capacity and Cycle Count. Mac OS 10.5 Leopard also provides a readout of battery Condition (not available in 10.4 Tiger), based on those parameters. “Health” refers to the full charge capacity of a battery relative to the nominal full charge capacity of a new battery, expressed as a percentage. Programs such iStat and CoconutBattery report the health, or you can calculate it manually: full charge capacity from System Profiler / nominal new full charge capacity * 100. For Intel-based Mac portables, nominal new full charge capacities are:
MacBook (Original, removable battery) - 5093 mAh
MacBook (Late 2008, removable battery) - 4167 mAh
13” Macbook Pro (Mid-2009, built-in battery) - 5478 mAh
15" MacBook Pro (Original, removable battery) - 5556 mAh
15" MacBook Pro (Late 2008, removable battery) - 4630 mAh
15” Macbook Pro (Mid-2009, built-in battery) - 6665 mAh
17" MacBook Pro (Original, , removable battery) - 6296 mAh
17” Macbook Pro (Mid-2009, built-in battery) - 13015 mAh
Note that health-reporting widgets (iStat Pro, CoconutBattery) use rounded values for the denominator of ‘health’. The above values are calculated from the wattage of the batteries (45 Wh to 95 Wh, see the specifications for each model, which can be found here or here) and their voltage (10.8 V for all removable batteries, 10.95 V for the 13” and 15” built-ins, and 7.3 V for the 17” built-in; those values are printed on the batteries); these capacities are nominal, and in practice new batteries will have full charge capacities that are slightly higher or lower than those values. PowerBooks and iBooks have batteries ranging from 45 Wh to 61 Wh - specs for individual models can be found here or here); these Li-ion batteries are all 10.8 V, so nominal new full charge capacity can be calculated by multiplying battery Wh x 92.6. (For the curious or algebraically-inclined, 92.6=1000/10.8, which converts Wh to mWh and divides by voltage to yield mAh, based on I=P/V derived from Ohm’s law). When Apple specifies, +"A properly maintained Apple notebook battery is designed to retain up to 80% of its original capacity at 300 full charge and discharge cycles,"+ they are referring to 80% health. Please note that health fluctuates from cycle to cycle, depending on factors such as the pattern of charging within recent cycles, ambient temperatures during use, and time since last calibration. It is normal for health to move up and down within a range of ~10% (e.g. between 86% and 96% over time).
*Troubleshooting – short battery life and sudden shutdowns*
If battery life is unacceptably short, it may be due to a background process that is running a high percentage of CPU activity. Check Utilities > Activity Monitor > CPU tab, set the pop-up menu to Active Processes, click on the CPU column to sort, and see if anything is using a high amount of CPU capacity. Short life and sudden shutdowns may also be due to a defective or an old battery - check the battery health and cycle count. If the cycle count is in the 400-500 range (or higher) for removable batteries, the battery has exceeded its useful life, and needs to be replaced. This does not indicate a defective battery - batteries are considered a consumable part, and need to be replaced at the end of their useful life. If the cycle count is less than 300, and the health is less than 80%, the battery may be defective - this applies primarily to the newer, Intel-based Mac portables. For a certain period of time (a rather long period, in fact), Sony produced defective batteries (both Li-polymer and Li-ion) - this issue affected many laptops (Apple, Toshiba, Dell, etc.) that use batteries manufactured by Sony. Apple officially acknowledged these defects for Intel-based notebook computers, as stated on this page, and extended the battery warranty to two years from date purchase for all Core Duo machines bought between February 2006 and April 2007. Battery Update 1.2 was designed to test batteries and expose defects. Note that there were actually two battery replacement programs from Apple concerning Intel-based Macs – both programs are _now officially closed_. One was an exchange/recall for specific serial numbers, and applied only to a relatively small number of 15” MacBook Pros; the other was the more general replacement program for the defective Sony batteries. There was also an exchange/recall for battteries in the 12" iBook G4 and 12"/15" PowerBook G4, also due to manufacturing problems at Sony (these were the batteries with a safety risk).
Following the above steps should ensure a long and useful life for the battery in your Apple notebook computer. Hope this helps...
This is the 2nd version of this tip. It was submitted on July 13, 2009 by neuroanatomist.
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HT201303 I need help on my security questions. I have reset my password and added an email to verify my identity, but I can not remember my security questions.

How can I reset my security questions?

Hello Cutty35loca,
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password sign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Also find the below link :
http://support.apple.com/kb/ht5312
Hope this helps you

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I've logged onto iTunes, but it's asking me security questions because it's a new device, and I'm getting the answers wrong, but iTunes wants to reset but send the new passwords to my ex partners email address how can I get round this.

I believe part of the recovery process is you get an e-mail allowing you to reset questions. If that e-mail isn't correct either because your son set it up then you really have no option but to ask Apple again. They are getting strict abotu security and given the number of "My iTunes account got hacked" posts here I can guess why. They have no way of knowing you really are the owner of the account. It's like me going to a policeman and saying, "See that car over there? That is mine, can you open the door for me?" and the police opening it on that basis alone.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

My iphone went dead and now has the apple logo blinking on and off

my iphone 4 went dead and now has the apple logo is slow blinking on and off when it's plugged into my computer. I cannot stop it. Tried a hard restart but nothing happened.

Morning blgarratt,
Thanks for using Apple Support Communities.
If it is showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
For troubleshooting on this, take a look at this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Hope this helps,
Mario

A follow up question to Introducing Apple Recommends, Manage Subscriptions, and This Helped Me

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