Family sharing not working for music on Apple TV

We have Family Sharing set up and while we can see each other's purchases in Movies and TV shows we can not see our shared music.
Does anyone know how to view each other's music purchases on the Apple TV?
Thanks

Howdy dnajen1234,
Thank you for using Apple Support Communities.
In searching for shared music with Apple TV I found this.
Which purchased content can I share using Family Sharing - Apple Support
If you turned on Share My Purchases, you can share most content that's also available in iTunes in the Cloud. You can share Music, Movies, and TV shows from the iTunes Store. You can also share Books that you downloaded from the iBooks Store, and apps from the App Store. The availability of each content type depends on your country.
There are a few things that you can't share:
Songs added to iTunes Match from outside the iTunes Store
In-App Purchases
Items that are no longer available on the iTunes Store
Items that were hidden
Apps that aren't shareable
If you're on an Apple TV, you can't access shared music.
So it appears there are limits.
Take care,
Nubz

Similar Messages

  • Itunes Match Family Sharing Not Working

    Hello,
    My parents have purchased iTunes Match, and they have also enabled ITunes family sharing, with my father's account being the "organizer" and my mother's being an authorized user.  I have checked both their phones, and all iCloud/iTunes Match functionalities are turned on on both their phones.  However, whenever my father purchases music through iTunes on his phone or computer, only sometimes does the content show up on iTunes on my Mother's phone, other times it does not.  Has anyone else experienced this problem? Is there some hidden functionality that needs to be turned on?  I am not inexperienced with tech issues, but I cannot figure out for the life of me why this issue is recurring.

    Hello Jimzgoldfinch,
    After reading through the forums, I see iTunes Match does not work with family sharing.  I believe that I may have conflated my issue.  My parents are not having a problem with iTunes Match songs (songs uploaded to iCloud from computer) not being shared.  Instead, they are having issues with songs purchased from iTunes directly not being shared across both their accounts.  The issue occurs regardless of whether the songs are purchased by my father, the "organizer" of the iTunes sharing, or by my mother. 
    Am I correct in assuming (since I was not the one to setup iTunes Family Sharing, and have not dealt with it before) that iTunes Sharing is supposed to allow music purchased by any of the accounts associated with the family "organizer" to be accessed by all of the accounts associated?  This assumes, again, that the content is shareable (which the website says iTunes music purchased from iTunes is).
    If I need to repost this question in a different forum, I will do so.
    Thanks for the help so far.

  • Home sharing not working between itunes and apple tv, I've read all help articles I could find... still nothing

    Hey there!
    Here's every detail of the problem:
    1- My iTunes (10.5.2) doesn't give me any options for apple tv in any menu. Some troubleshooting article I remember said something like «go to Settings - Apple TV - Always Search for Apple TVs» or something like that, yet my itunes settings have NOTHING for Apple TV.
    2- Following all setup instructions and usual troubleshooting solutions, i KNOW that all options and settings available to me are set correctly and everything  should work normally, yet my iTunes shows no recognition of my Apple TV AND my Apple TV «Computers» menu is nothing but a «Home Sharing is turned on, make sure that all Home Sharing devices are using the same Apple ID account» message.
    3- Of course, yes, all my devices ARE setup with the same Apple ID account, with Home Sharing turned on everywhere. Also I'm not using a Firewall, and none of my devices have any trouble connecting to my one and only router, all at once.
    So I figure the main problem is my itunes acting like Apple TV doesn't exist. Any ideas/solutions?
    Thanks in advance.

    Sharing Stopped working again over night.
    I went to Apple Support Artical TS2972
    As soon as I did this Home Sharing started working
    http://support.apple.com/kb/TS2972
    Firewall Section
    5. Check Firewall Settings
    If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
    In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
    If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
    For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
    Block all incoming connections
    Allow only essential services
    If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
    It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day.  This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
    Tommorrow will be the true test.

  • File sharing not working for any new accounts

    I am using the latest version of Mavericks. For every new account I set up (Sharing, Administrative, Standard) trying to set up file sharing on a directory fails. When I set up the account, select a directory (on the boot drive or on an external drive) to share and do a get Info it always shows "Fetching..." on the new account. If I try to set that directory to share from an account in SysPref>Sharing when I click on the directory and try to set the account to share, even though the account shows up in the list of accounts to use, when I select any new account it does NOT show up as selected for sharing. It is as though the new account isn't quite being correctly set by the system. If I launch and look at any new account in WorkGroup manager they appear to be normal but cannot be used in File Sharing. I am really scratching my head on this, since I do everything I should to share a directory and all new accounts are just not working.
    Any ideas or suggestions???????????????  HELP HELP!

    hi there,
    that error message sounds like you placed a shared folder within a parent folder that is not shared. It also can help to boot into Recovery Mode (pressing Command and R simultanously when hearing the startup tune), launch Disk Utility, select the disk containing your OSX installation (usually named Macintosh HD) and choose Verify Disk Permissions. Should any problems be reported select Repair Disk Permissions. Once that is finished, reboot normally.
    Though unlikely, it might have happened during all the folder removing and readding that some Permissions are out of sync. So checking these Permissions is merely a precaution
    Once you are back in "normal" OSX using your admin account, try this:
    Open Terminal from the Utilites folder
    enter the following commands one line at a time:
    mkdir /Users/Shared/Family
    mkdir /Users/Shared/Family/Movies
    mkdir /Users/Shared/Family/Mom
    chown -R <placeholder> /Users/Shared/Family           
    chmod -R 755 /Users/Shared/Family
    Be sure to replace <placeholder> with your account's short name (no brackets!)
    Now open System Preferences and select Sharing
    Select File Sharing from the left pane
    Click on the little plus and add /Users/Shared/Family to your shares (The subfolders are automatically included)
    in the right most pane check the access privileges. They are set, so that you can read and write to those folders, while everyone else can only read. If you want everybody to have read and write privileges, use 777 instead of 755 within the terminal last command.
    Now the other computers should be able to see and use the shared folder you just created.
    If you create individual user accounts on your machine for every family member you want to access the shared folders, you can choose far more sophisticated levels of access privileges.
    Hope this helps,
    Chris

  • Home Sharing not working between 5s & iTunes ***APPLE GET IT TOGETHER***

    My home sharing is not working between my iphone 5s & iTunes (windows 7 pc). Both are on latest update, the pc has firewall shut off. I tried searching and have done all the instructions with shutting the router off and signing out on both sides and back in. I had this problem on a previous version and now I have updated 2 times and still there isn't a solution to this. The iPhone says Unable to turn on Home Sharing. iTunes reads Home Sharing is on. Why isn't this fixed yet? What is the deal? I have been dealing with this for 2 month's. Why does apple continue to sell a product that they show works but in reality it doesnt work. I am very fustrated as this is constantly annoying and my friend is also going through the same dilemea with his apple tv.

    If the iPhone isn't able to turn Home Sharing on perhaps you could do a hard reset ie hold the power and home buttons simultaneously until the Apple logo appears (ignore the red slider). If that doesn't fix it try Settings > Reset > Reset All Settings (you won't lose any data but any settings you've changed will go back to the defaults).

  • Family Sharing not working

    I set up family sharing a few weeks ago with no issues.  Today I tried to locate a purchase that another family member made and am unable to see anyone's purchases but my own.  Also my kids are able to download new apps with ask to buy ON.  I don't get any notifications and can't see anyone's purchases suddenly.  I haven't changed any setting on my phone.  The only thing I did was add my husband into the family which prompted me to show him how it works and realized that family sharing is completely broken. 
    I'm the organizer and I have 3 family members under me...each with their own iCloud account.   Is anyone else having this problem or can help me out?  Figured I would try here before spending all day on the phone with apple. 
    Thanks

    Something is definitely going on. Purchased tab is missing on iTunes on iPad mini and iPhone. Can't see one Family member on App store and can't see any family members on iTunes on my iPad. Can't update apps because they were "bought by a different user......". These apps have been updated before. All was working perfectly yesterday.

  • Home sharing not working for 'apps'

    I have 3 PC's (all running Win XP) that are successfully sharing movies, music and TV shows.  When I try to copy apps from one PC to another I get 'the file cannot be copies because this computer is not authorized'.
    Why would 'apps' not work but everything else does?  Thank you.

    Probably you have the authorize the PC seperate frome the home sharing via Store > Authorize this computer...
    I think these are two different kind of authorizations.

  • Mac to Mac file sharing not working for new folders

    My folks got a new iMac today, and I've got a 2007 iMac on the same network. We're both running 10.8.2.
    I had a few folders set up to share files. My public folder, Movies, and then a new fold called "Mom" that I set up specifically for them. The settings are identical on all the folders, but they can only access "Movies." If I try to access any other shared folders from their machine, I get the following error:
    "The operation cannot be completed because the original item for "[insert folder name]" cannot be found."
    I have read the Mac 101: File Sharing document (http://support.apple.com/kb/HT1549?viewlocale=en_US) and followed the directions to no avail. I have removed and re-added all the folders, and still, only "Movies" is readable from their iMac (it too was removed and re-added). The settings for all the folders are identical to the settings for "Movies."
    Additionally, after a short period any new folder I create and use as a shared folder will no longer allow me to rename it, even after I remove it from the shared folders list. The folders are not locked, and I have full admin privileges.
    (Things work fine the other way, though: I can set up shared folders on their new iMac and access them just fine from my 2007 iMac.)

    hi there,
    that error message sounds like you placed a shared folder within a parent folder that is not shared. It also can help to boot into Recovery Mode (pressing Command and R simultanously when hearing the startup tune), launch Disk Utility, select the disk containing your OSX installation (usually named Macintosh HD) and choose Verify Disk Permissions. Should any problems be reported select Repair Disk Permissions. Once that is finished, reboot normally.
    Though unlikely, it might have happened during all the folder removing and readding that some Permissions are out of sync. So checking these Permissions is merely a precaution
    Once you are back in "normal" OSX using your admin account, try this:
    Open Terminal from the Utilites folder
    enter the following commands one line at a time:
    mkdir /Users/Shared/Family
    mkdir /Users/Shared/Family/Movies
    mkdir /Users/Shared/Family/Mom
    chown -R <placeholder> /Users/Shared/Family           
    chmod -R 755 /Users/Shared/Family
    Be sure to replace <placeholder> with your account's short name (no brackets!)
    Now open System Preferences and select Sharing
    Select File Sharing from the left pane
    Click on the little plus and add /Users/Shared/Family to your shares (The subfolders are automatically included)
    in the right most pane check the access privileges. They are set, so that you can read and write to those folders, while everyone else can only read. If you want everybody to have read and write privileges, use 777 instead of 755 within the terminal last command.
    Now the other computers should be able to see and use the shared folder you just created.
    If you create individual user accounts on your machine for every family member you want to access the shared folders, you can choose far more sophisticated levels of access privileges.
    Hope this helps,
    Chris

  • My battery needs service as it is not working for long.  Apple claims it is not a defective battery and that it is my fault since I had the computer for 2 1/2 years and have only run the battery down to empty 100 times.  It is my fault because I did no

    Con't
    Apple claims that because I did not drain my battery frequently and kept it plugged in for extended periods of time, that it is my fault the battery is failing.  I disagree because I was not ever told to consistently drain my battery before recharging or not to keep it on and plugs in for extended periods of time.  I do keep my desktop computer on most of the time and that is why I have kept my Macbook air on for extended time periods.  I feel that Applecare should cover this battey issue and not charge me for replacing the battey.  I feel I should have been told to not keep my computer consistently running on with poweror the battery will fail.  Has anyone had this problem?  Apple should replace my battery under Apple care as my battery does not keep a charge anymore.
    I'll wait to hear.

    You said---Apple claims that because I did not drain my battery frequently
    You said---  I was not ever told to consistently drain my battery before recharging
    You should never do that on purpose, whoever told you that had it wrong or you misunderstood something
    Sure you dont have that backwards? thats exactly what you DONT want to do.
    Did you often drain the battery very low? that would explain a lot.
    Someone might have been misinformed about "battery calibration" regarding much older Macs with removable batteries (see bottom)
    You said-----I do keep my desktop computer on most of the time and that is why I have kept my Macbook air on for extended time periods.
    thats a problem there, youre not supposed to do that.
    Keeping batteries connected to a charger ensures that periodic "top-ups" do very minor but continuous damage to individual cells, hence Apples recommendation above:   “Apple does not recommend leaving your portable plugged in all the time”, …this is because “Li-ion degrades fastest at high state-of-charge”.
                        This is also the same reason new Apple notebooks are packaged with 50% charges and not 100%.
    http://www.apple.com/batteries/notebooks.html
    "Apple does not recommend leaving your portable plugged in all the time."
    *If you don’t plan on using it for a few hours, turn it OFF (plugged in or otherwise) ..*You don’t want your Macbook both always plugged in AND in sleep mode       (When portable devices are charging and in the on or sleep position, the current that is drawn through the device is called the parasitic load and will alter the dynamics of charge cycle. Battery manufacturers advise against parasitic loading because it induces mini-cycles.)
    Keep it plugged in when near a socket so you keep the charging cycles down on your LiPo (lithium polymer) cells / battery, but not plugged in all the time. When not being used for several hours, turn it off.
    And best "tip" is if its near a socket,...plug it in as long as you can (especially at home) since cycle count on the battery are the "miles that wear out the tires (battery)", however again, not plugged in all or most of the time.
    General rule to remember of Lithium batteries is:
    Never drain them LOW  & dont always/often store them HIGH
    While cycle count is commonly seen to be the “miles” on your Lithium Ion pack cell in your Macbook, which they are, this distinction is not a fine line at all, and it is a big misconception to “count charge cycles”
    *A person who has, for example, 300 charge cycles on their battery and is recharging at say 50-60% remaining of a 100% charge has better battery usage and care than another person who has 300 charge cycles at say 15% remaining on a 100% charge. 
    DoD (depth of discharge) is far more important on the wear and tear on your Macbook battery than any mere charge cycle count.  *There is no set “mile” or wear from a charge cycle in general OR in specific.    As such, contrary to popular conception, counting cycles is not conclusive whatsoever, rather the amount of deep DoD on an averaged scale of its use and charging conditions.
                              (as a very rough analogy would be 20,000 hard miles put on a car vs. 80,000 good miles being something similar)
    *Contrary to some myths out there, there is protection circuitry in your Macbook and therefore you cannot overcharge it when plugged in and already fully charged
    LiPo (lithium polymer, same as in your Macbook) batteries do not need conditioning. However...
    A lot of battery experts call the use of Lithium cells the "80% Rule" ...meaning use 80% of the charge or so, then recharge them for longer overall life.
    Never let your Macbook go into shutdown and safe mode from loss of power, you can corrupt files that way, and the batteries do not like it.
    The only quantified abuse seen to Lithium cells are instances when often the cells are repeatedly drained very low…. key word being "often"
    Contrary to what some might say, Lithium batteries have an "ideal" break in period. First ten cycles or so, don't discharge down past 40% of the battery's capacity. Same way you don’t take a new car out and speed and rev the engine hard first 100 or so miles.
    Proper treatment is still important. Just because LiPo batteries don’t need conditioning in general, does NOT mean they dont have an ideal use / recharge environment. Anything can be abused even if it doesn’t need conditioning.
    From Apple on batteries:
    http://support.apple.com/kb/HT1446
    http://www.apple.com/batteries/
    Storing your MacBook
    If you are going to store your MacBook away for an extended period of time, keep it in a cool location (room temperature roughly 22° C or about 72° F). Make certain you have at least a 50% charge on the internal battery of your Macbook if you plan on storing it away for a few months; recharge your battery to 50% or so every six months roughly if being stored away. If you live in a humid environment, keep your Macbook stored in its zippered case to prevent infiltration of humidity on the internals of your Macbook which could lead to corrosion.
    Considerations:
    Your battery is subject to chemical aging even if not in use. A Lithium battery is aging as soon as its made, regardless.
    In a perfect (although impractical) situation, your lithium battery is best idealized swinging back and forth between 20 and 85% SOC (state of charge) roughly.
    Further still how you discharge the battery is far more important than how it is either charged or stored short term, and more important long term that cycle counts.
    Ultimately counting charge cycles is of little importance.  Abuse in discharging (foremost), charging, and storing the battery and how it affects battery chemistry is important and not the ‘odometer’ reading, or cycle counts on the battery. 
    Everything boils down to battery chemistry long term, and not an arbitrary number, or cycle count.
    Keep your macbook plugged in when near a socket since in the near end of long-term life, this is beneficial to the battery.
    Peace
    Battery calibration, battery memory, battery overcharging, battery training, …all these concepts are mostly holdovers from much older battery technology, and on older Apple portable Macbooks ranging from early nicads, NiMh and otherwise; and these practices do not apply to your lithium battery and its smart controllers.
    Calibrating the battery on older Apple portable Macbooks with removable batteries.
    http://support.apple.com/kb/PH14087
    There is no calibration of current Apple portable Macbooks with built-in batteries.
    http://support.apple.com/ht1490
    There is no battery calibration with current Apple portable Macbooks with built-in batteries. Lithium batteries have essentially a 0-‘memory’, and all such calibration involve the estimations fed to the system controller on the SOC (state of charge) of the battery over long periods of time as the battery degrades. The software based battery controller knows the battery's characteristics, or SOC and adjusts itself. This is why there is both no need and purpose to periodically deeply drain your macbook battery, since it doesn’t affect the characteristics of the battery, and further still deep discharges are something you should not do on purpose to any lithium battery.

  • HT201085 Family sharing not working, purchases are not showing on my co-cloud hubby's purchases but I have the receipt, any suggestions?

    My husband and I can't share games, I have the iTunes receipt but when I try to download the game to my iPad it says no purchases.  On the purchased tab on our app page the icon simply says open.

    Something is definitely going on. Purchased tab is missing on iTunes on iPad mini and iPhone. Can't see one Family member on App store and can't see any family members on iTunes on my iPad. Can't update apps because they were "bought by a different user......". These apps have been updated before. All was working perfectly yesterday.

  • After the update my earbuds will not work for my music BUT will work fine for phone conversations

    After the update my earbud will not work for music BUT will work for phone conversations

    this might sound dumb but how do i do that because that is probably the problem

  • Home sharing not working on ipad with different account name but same apple id that was created, what to do?

    PC is set up for home sharing and 2 iPads and 1 iPhone is sharing fine.  1 iPad and 1 iPhone is not home sharing.  The only difference on the devices not working is that the Apple account name is [email protected] while the Apple ID is [email protected] which is also the Apple ID used in creating Home Sharing and is the account used on the devices that are working.  Do they need to be the same?  My wife has her own iTunes account.  If they are the same how would her purchases be charged to her account?  Thank you for any help.

    Hi there,
    The article below has some more information for troubleshooting Home Sharing that you may find helpful.
    Understanding Home Sharing
    http://support.apple.com/kb/ht3819
    -Griff W.

  • Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

    Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

    No sound form :
    - Speaker?
    - Headphones?
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • My sound works for music but not apps

    My sound works for music but not apps

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
    If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
    iPhone: No sound or distorted sound from speaker
    http://support.apple.com/kb/ts5180
    iPhone: Can't hear through the receiver or speakers
    http://support.apple.com/kb/ts1630
    http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
    To solve some sound problems, just follow these simple steps
    1. Go to Settings
    2. Tap on General
    3. Tap on Reset
    4. Tap on Reset All Settings
     Cheers, Tom

  • My apple id is not working for my iPhone activation. Please help me.

    my apple id is not working for my iPhone activation. Please help me.
    i'll just restore it.

    Not working in what way?
    Only the Apple ID that was used to enable "Find My iPhone" on the device can be used to bypass Activation Lock.

Maybe you are looking for

  • File associations in symbian

    Is there any way to see edit file associations in Symbian? i use n79. my problem is wit opera mobile, which on install takes associates html files to itself and has problems while reading the local html files. Which on the other hand used to read bea

  • No performance gain when using local interfaces

    Hello, I'm doing some tests to compare performances between remote ejb interfaces and local ejb interfaces. I have two stateless session beans EJB1 and EJB2, EJB1 calls a method on EJB2, this method receives one object as the only parameter and retur

  • Retriving partner profiles after upgradation

    Hi All, We are upgrading our system from 4.7 to ECC 6.0. so while upgradation, will the partner profiles of the IDOCS be forwarded to the new version? If no, how do we get them in the new system. If yes, where they are stored. I mean, what are the ta

  • How to manage profiles in airport utility 6.3.1

    Anyone had any luck managing profiles, checking logs, signal strength, or any other function that ( apparently ) has disappeared on the 6 series Utility?

  • Does IOS 5.01 fix the Exchange calendar corruption problem?

    IOS 5 has an issue that will corrupt Exchange calendars, deleting appoints, etc. Does 5.01 fix this problem? Thanks!