FCP export of rendered seq: some 'offline media' warnings in exported file

Hi,
We had an issue last weekend with a file that was exported from FCP:
- sequence was fully rendered in FCP
- export Quicktime movie (not a QTref)
- the exported file had an almost 1minute red 'media offline' warning in the middle of the file
- when we checked the sequence again at that sport, all the media was still there and all was fully rendered
- we did another export and all was fine ...
Anyone that had has this issue ?

Not particularly, but have you tried trashing all renders, then re-rendering?
It's possible the sequence was seeing a render file (but not connecting to it on export), when in actuality the clip/media is in fact off-line.
Give it a shot if you haven't and let us know.
Might also fill us in on details about your system and media you're working with.
K

Similar Messages

Premiere pro cc link offline media error message:the file has no audio or video streams

hello eveyone "
I hope anyone who can help me out,I created a projcet with premier pro cs6,but after I installed the premiere pro cc ,when I opend it wiht premier pro cs6 it showed that :the project appears to be damaged ,it cannot be opened.
but when open it with premier pro cc,I found many medias were offline,the I tried to link the offline media,it showed: the file has no audio or video streams, even I am trying to import the media it showed the same information,
Anybody who can help me out ,thanks a lot first!

You can't go backwards. For the offline issue, try this:
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro?

When exporting, PP renders audio that wont be in the export.

Hello folks.
For my project I basically have a giant, like 10h long timeline filled with audio, that as time goes by becomes shorter and shorter.
With that (and some video footage I add to it) I have export-videos of several minutes of length.
The thing that disturbs me is that when I start exporting, PP renders all of the audio from the timeline, even if its not going to be in the export.
More visually:
Say I load 5min of music and 5min of video into PP and then I export it, it needs e.g. 5min
Say I then load 10h of music and 10h of video into PP and just select the first 5minutes of that huge thing to export, it needs 10h instead of 5min.
How to deactivate that? I know its useful to pre-render the audio like that if I was to work with all of the music during one PP session.
Bbut in my case just little amounts of video footage goes into PP per day, so it is just disturbing to render all that audio again and again...

Hi Tavados,
tavados wrote:
How to deactivate that? I know its useful to pre-render the audio like that if I was to work with all of the music during one PP session.
Bbut in my case just little amounts of video footage goes into PP per day, so it is just disturbing to render all that audio again and again...
That's a little strange. What you might try is to make sure that the sample rate of your clips match the sample rate of your sequence settings. I hope that helps you.
Thanks,
Kevin

Reconnecting offline media issues after moving files

Hi I am having a bit of a headache with offline media files in final cut. Our data requirements have recently outgrown the internal drives on our mac pro so we have switched to keeping all of our footage/projects etc on an external network raid (freenas). After moving all the footage over to the new drive final cut understandably asks to reconnect media so I point it in the direction of the new location and click search.... It searches through but finds nothing so I hit locate and manually point it to one of the offline files. It finds maybe 2or3 (out of over 2500) of the files then asks to locate more and so on. I spent an afternoon reconnecting all the offline media and all was fine until today when half the files showed as offline as final cut decided to start looking for them in their old location and not the new location I specified previously so I had to spend hours reconnecting them manually a few at a time again.
I'm worried that I would needto make a quick change to the edit and when I open a project final cut has a tantrum and says stuff is offline then won't let me quickly reconnect everything at once, instead making me do it one or two clips at a time
Does anyone know why it's doing this and what I need to do to make it stop???
Many thanks in advance!

I hate to say 'you built this house' but you might have. Although FCP's media manager has been crap since it came into being in v2... it still is the best way to move media around. BUT - THAT said, if you at least kept the CAPTURE SCRATCH folders intact it shouldn't have been that much of a problem to get stuff loaded back in.
I'd say... keep plugging away, bit by bit.
Good luck,
CaptM

AVCHD clip's always needs to get rendered when inserting. Media info about .mts file attached

Hi
I have previously discussed this problem in another thread. I have .mts files that I insert in a project (project preset set to PAL-AVCHD Full-HD)....when inserting i always need to render the clips and as many peole have mentioned, this should not be needed, instead PrEl should take care of this by itself..and it really sunds weird if it doesnt...
So, why is this happen...i get so frustrated when I have to re-render the clips all the time, since also - it takes a looong time for jsut tiny tiny clips ? I posted the hardware specs I have two days ago in this same forum, and it looks from the answers I got that this hardware should be enough for not having to wait several minutes to jsut add a 6 second AVCHD clip ?
Please look at below image that is a screenshot from MediaInfo about the details for my .mts file I'm trying to add - resulting in new rendering needed, plus the fact that it takes about 5 minutes to render it ??
Please, suggestion or solutions ? I'm lost...I got feedback yesterday that this is a known problem with both PrEl 8 and PrEl 9 ..that AVCHD clips needs to get rendered manually when they are added....i.e a known bug in these versions ?? Any experience ? How can I move forward, I have problems to understand that such bug should exist without anysolution and/or workaround since I see this as a feature that MUST work for people not getting crazy :-)
MediaInfo screenshot (click on image to get it to look better) BR /Helmut

Hi Neale
many thanks for your time trying to help me out.....
Please see my answers below in bold, hope you and/or someone else can help me with some further answers
Are you opening a project created in PRE8 with PRE9? If yes, that is the most likely cause of the problem. Create a new PRE9 project and see if the same problems after you import the clip and save the project. No, I'm only working in Pr 8.0 - I have this problem as soon as I add a clip..not that into the different formats, just know that the best possible output from my camera (Canon HF10) should be AVCHD..thats why I added teh detailed info from "MediaInfo". can you tell from that info I'm correct, i.e that the .mts file is really AVCHD as expected ? Just to help me confirm that. So, I havent been using PrEl 9.0...another person two days ago told me that PrEl 9 also got similar problems as I reported for my PrEl 8.0 ?
When you first added the clip to your project did you receive any messages that the file was not suitable for the format? If so did you accept the offered preset? If you didn't start a new PRE9 project and this time accept the offer. No, I did not get any messages as all about the format. Occasionally I get something like "Do you want to fix the quality in the clip" ..cant recall exactelly what the message is, but its for sure nothing about the format
When you put it into the project, did you have a red line running the length of the timeline? If you do then your preset is not correct (this is purely PRE9. PRE8 always required rendering AVCHD footage).Yes, always when I add a clip I get this red line. If I understand everything correctly this means I have to hit ENTER key to create a preview file....thats my second problem - as soon as I do that, it renders the clip very very slowly although I should have prety good hardware (According to spec posted two days ago).
So, as a summary. Do you think that buying Premiere Elements 9.0 should get rid of this problem when adding AVCHD ? If that is the case, I feel I just want to be sure about this and that I will not experience the problem again. Can it not just be some setting that is, by default, not correct in Premiere El 8.0 that is causing this or is this really a known bug without fixes available from Adobe?
Best Regards
Helmut

"Offline material is present in this export and will be encoded using the offline media graphic"

This comes up every so often with my renders. I have a 28:30 minute project that is 100% complete. All the files are present locally, and nothing shows as offline or missing. I've gone through the final sequence frame by frame and NOTHING is offline or missing. But when I want to send it out to export, I get the message above in the title.
What's strage is if I ignore it, then sometimes the final render WILL have display the offline graphic even though it didn't display as such in the Premiere timeline.
Often, restarting Premiere and reopening the project irons that glitch out just fine, but I have one particular project that seems to do it every time. I've tried the "import into a new project" trick, but with no luck.
Clueless in Exportville

Hey Guys,
Anybody find a solution to this yet? I am working with Premiere Pro cs5, working with r3d footage, and am having the "offline material is present" error pop up when I try to export using adobe media encoder. Prior to that error box popping up, there is another dialogue box that says that premiere has detected that there is an update to media encoder, I am running media encoder 5.01 and tried to update it but it tells me all files are up to date.
Anyways back to the problem, there is only one shot that is affected and is rendered with the offline media image( this clip also happens to be a different colour(green or teal) than the other clips in my sequence(which are blue or greyish), not sure if this is an indication of anything. I reimported the clip, and re did the edits and then exported just that new small section to see if the error would happen again,this time however, when I did the export, instead of "queue", I just hit "export" ,and the export happened without media encoder actually opening. The file came out fine,even though I had the offline media present pop up, the video was all good. I know I changed a couple of variables in that troubleshooting, so now I am trying the entire sequence with the "export" button instead of "queue" button in the media encoder pop up box, hopefully that will help. The only downside is that it seams like it takes way longer to export this way than in the queue.
I'll report back to let you know if that helps and if I can reproduce the error with the "queue" button.
EDIT
Both exports worked, so it must have been due to the re importing and re editing of the clips, however I still get the error message "offline material is present..." I guess I'll see what happens next time I do an export. Cross my fingers.

Media Disappears After Exporting to Soundtrack Pro

I have an HD project I'm working on that was shot on the HVX200. The files have been converted and imported into FCPS2 and the edit went fine. Then I tried to export the sequence to Soundtrack Pro for audio editing and clips started disappearing from the drive. The only solution I have found is to re-convert and import the files.
This has happened twice now and all the same files. What's happening? Does anyone know of a way to prevent this?
Message was edited by: Marc Buhmann

Reports of this strange file disappearing behavior surface every few months and almost always involve having both apps (STP and FCP) open at the same time. Speculation has been that somewhere in the round trip, FCP gets confused and believes the original files are renders and are deleted. And when FCP deletes something, it is gone.
The work around has been to make sure that both apps are not running at the same time - i.e. export your file from FCP then close FCP. Launch STP, make changes then export back and close STP. Launch FCP, import edited file back in and continue on your merry way.
This is a pain for certain. The other way is make sure you always have a set of the media stored offline (which you would anyway with P2 sourced files) and simply do an offline/online reconnect when the files go missing.
Good luck.
x

How do I find the "Offline Media" or otherwise fix this?

When I try to encode a particular 30 minute timeline (I have successfully encoded other shorter timelines for Blu-ray before, in between, and after getting errors on this timeline) I get this error message - "Offline material is present in this export and will be encoded using the Offline Media graphic". I have spent hours going through the timeline frame by frame and cannot find any "offline material." As far as I can tell nothing is offline.
Presumably, Premiere Pro "knows" what is offline. Is there any way to get Premiere Pro to indicate to me WHAT it "believes" is offline and WHERE on the timeline it believes that material is?
Yesterday, even though this error appeared, I successfully encoded this timeline for DVD. It encoded fine and a frame by frame examination of the encoded video by two people did not find any sign of "the Offline Media graphic" or any sound problem.
I decided the error message was itself an error and have spent nearly all day yesterday and today trying to encode the timeline for Blu-Ray. I have tried the unmodified AME presets "H.264 Blu-ray" and "MPEG2 Blu-ray". Both generate the same error message -- "Error compiling file. Unknown error."
I have tried to EXPORT it directly from Premiere Pro and from an AME QUEUE. The result are exactly the same either way.
The encode appears to proceed normally, but after about
I am working on a 2 x 2.4 Ghz Quad-Core Intel Xeon MAC running with a OSx (10.8.5) with 28 GB of 1066 MHz DDR3 RAM. It has an nVidia graphics card, but at the moment I can't get this box to show me which one, so I will send this message now and update that bit of info if someone requires it.

WELL... that was weird. Thank you all for your advise, but it seems I was mislead by Premiere Pro, so I must apologize for unintentionally misleading you.
I STILL get the error message - "Offline material is present in this export and will be encoded using the Offline Media graphic".
And after following the advice I got from Michael MTT and checking every single one of the dozen of offline clips in the project... I know absolutely that there is not a single offline clip in the timeline I'm working on and that the error message is indeed a mistake by Premiere Pro.
But the solution to the "Error compiling file. Unknown error." message turned out to be truly weird. It was generated by a corrupted video effect (color correction) on a 2 second clip.
As I mentioned, I also work on an Avid system and when a timeline on the Avid has this sort of problem I do a "video mixdown" which PP calls "nesting". Based on the success of that procedure I decided to try nesting all the video tracks in this troublesome PP timeline. That turned the render line above of the timeline entirely RED. So I did a RENDER ALL (is that what it's called?) and about a quarter of the way through the timeline, up popped "Error compiling file. Unknown error." The rendered line was green up to a point and then red. Finally, I had a place to look and what I discovered when I did was that when I played through that part of the timeline it was holding the previous graphic as a still through the clip with the corrupted effect on it, but the criminal clip was not being played. I dug around, found the corrupted effect, which was the third of three identical color corrections applied to that clip. I deleted it and POP the everything displayed and rendered and encoded perfectly.
Thanks again all.

IMovie audio issues. Fine in timeline, but when rendering to iTunes or Media Browser, audio from certain portions of movie files are heard in places where it shouldn't be !

iMovie 11 audio issues. Fine in timeline, but when rendering to iTunes or Media Browser, audio from certain portions of movie files are heard in places where it shouldn't be !
I have created a project where I have a montage of photos and video clips edited together with music under. Some audio portions of the video files are being muted in some areas and those portions are being heard in another part of the project. This is not for all video clips only certain ones.
The project plays fine in the timeline, but when I render the project thru iTunes or Media Browser, this is when the project goes corrupt.
I tried detaching the Audio from the video clips and this somewhat worked, but the original problem still exists with certain audio still being heard where it's not supposed to be.

I have a fix - or rather, a workaround.
WARNING: It is lengthy, but still far better than starting a new project from scratch.
I had this same issue and none of my transitions/clips were at custom speeds, nor did I have anything else weird going on. Unfortunately there is nothing you can do within iMovie to fix this, at least there wasn't for me. iMovie is BY FAR the buggiest software I have ever used and if you haven't already spent hours slaving away on a project, you are so much better off using just about anything else to edit your video.
...But let's assume you have already spent many hours working on your project and you don't want to start all over. Well then, you have at least one option.
It's a pain in the neck, but it's infinitely better than restarting your project from scratch.
This will require:
A software called Soundflower (which is free) and some kind of audio editing software (I use Logic, but really any should work).
1.) You're going to need to export your video with the messed up audio. Typically if you're audio is messing up, you're video is at least usually working just fine (at least it always does for me).
2.) You're going to need to open that video in your audio software and import only the audio. If your software doesn't give you this option, then you're going to need to record the audio from your video using the audio software and Soundflower. You can find tutorials on how to do this, but it's honestly pretty straightforward once you start playing around with you Mac's audio I/O settings. Remember to have your computer's volume all the way up when doing this.
3.) Watch/listen to your video and make notes of where the audio errors occur. I HIGHLY RECOMMEND writing down times too, as they will be extremely helpful later.
4.) Now were going to rip some working audio from the iMovie project itself. Go back into your iMovie project and only play back audio while in the edit window for this step. Do NOT play your project back in full screen.
This part is key: if you try to play back your project from the beginning the audio will usually still mess up. So, what you're gonna have to do is go back on your edit window timeline right before these errors occur and play that specific clip back while recording this working audio with Soundflower and your audio software. Essentially we're only recording the parts of the audio where these errors occur, so try to do this in order if you can. Try to leave several seconds of audio in before the error - that way we can use it as reference when we construct our new audio track.
5.) Now in your audio software you should have your original error-filled audio track and the new clips that we just captured. This part can be painstaking if you're not familiar with audio editing softwares, but as you'll learn, it's really not that hard.
You're going to look at your original audio track and compare it to your new working audio clips. You should be able to notice where those new clips are supposed to go by looking at the identical (or close to identical) waveform shapes in your original audio track. The two should correspond with one another. If you don't understand what I mean right now, you will when you start playing around with the audio. This is why marking times is very important.
Take your new clips and split them up if you haven't already, that way you can drag them around and edit them separately from one another. Essentially your going to line these new clips up with original and then replace the original parts with new ones.
We need to get this as precise as possible, so start off by getting them as close as you can with your naked eye, and then use a zoom tool to zoom in as much as possible so that you can get them lined up PERFECTLY, or at least extremely close. In some softwares you can just drag these new clips on top of the old track, but most of the time you will need to actually cut out the old piece and replace it with the new one. In doing this, zoom in and make sure that you are NOT cutting out a bigger space than your new clip will fill - otherwise you will have small gaps in your audio.
VERY IMPORTANT: Also make sure that this new audio track starts at the EXACT SAME time as your original - otherwise your new audio will be out of sync.
I know this part can really suck if you're not used to audio editing, but at this point, there is little other choice.
6.) Once you are done with this, export your newly pieced together audio track.
7.) Now open iMovie and create a NEW project. Re-import the video that you exported earlier that has the messed up audio. This might take a while, so just be patient.
8.) Then right click the clip and select "Detach Audio". This will do just that - allowing you to edit the audio separately from the video. Now delete this audio.
9.) Now, import the new, perfect audio track that we just made and make sure that it starts at the start of the project. Make sure it's in sync and that everything works.
Now just export your new video with the working audio and you should be done. Since we have given iMovie the audio with no editing actually being done in iMovie, it does not have to generate its own audio now and you should have absolutely no errors now - unless there is some that you forgot to take out earlier.
YOU'RE FINALLY DONE!!!
I know this entire process *****, but if you're that far into your project, there is little else that you can do. Now you've learned your lesson:
DON'T USE IMOVIE EVER AGAIN.
I hope this helped!

Offline Media

I have AME 2014.1 set to not render when there is any offline media. The render will fail with the sheep sound and provide the offline media explanation. That's fine, it stops me from wasting time on an export that I won't be able to use.
The problem is that since the October update, there is a lot of 'offline media" that really isn't offline. When I go back into PP, everything is fine. If I change the AME setting and let the export continue, thus allowing me to find just where AME thinks media is offline, that very same clip is just fine in PP.
So my question is, why is AME suddenly seeing media as offline that's really not? Is anyone else seeing this behavior?

Open AME's preferences and turn off "Import Sequences Natively". Now resend your sequence. Does the problem go away?
It's really strange that this would start only after the update. If the solution I suggest solves the problem I'd be interested in doing some further troubleshooting when you have time so we can narrow down what it is about the project that it thinks is offline.
btw.. I am reasonably certain this will work for Jim. Inger123, I'm not sure. Please try it and let me know.

I can't export my videos in premiere or media encoder

Hey Everyone,
For some reason, I can't export any of my videos. I have reinstall all my programs but its still not working. I even put a regular MOV. file in media encoder but it still doesn't work.

Error Compiling Movie... some past discussions and ideas
-http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html
-http://helpx.adobe.com/premiere-elements/kb/error-error-compiling-movie-render.html
-and nested sequences http://forums.adobe.com/thread/955172
-and WMV files frame rate http://forums.adobe.com/message/4629210
Also, More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Premier freezes on export after rendering audio files

I'm having issues exporting projects out of premier today.
System specs:
6 core mac pro trashcan
D500s
32gb ram
500gb ssd
All media is on a lacie thunderbolt raid0 drive
Currently working on the simplest timeline you can imagine. One pro res proxy clip on a pro res proxy timeline exporting with matched sequence settings. No effects or plug ins.
When I export it renders the audio files and then stops at 0.01%. When I hit cancel premier crashes
I've also tried rendering in the timeline and the same thing happens. I've tried a few different projects with different media and the same thing happens.
Talked to support on chat. The guy trashed my preferences and deleted/moved all my plug ins (thanks - didn't let me know he was doing that). In the end I had a deadline to meet so cancelled the chat, unplugged my drive, plugged it into my macbook pro and was able to export as normal from there. Wanted to go back on chat now but its unavailable.
My mac pro has been exporting all week just fine. The only thing I've done in the last few days is install Osiris LUTS. I was still able to export another project after that as well. Right now I'm guessing that I'll need to do a full re-install of adobe CC, but having to do this in the middle of projects isn't really acceptable. Perhaps there's another solution?
Oh and by the way I'm on CC2014 v8.1. I haven't run the latest updates yet. As I said - in the middle of several projects and up until today everything was running great (apart from a couple of crashes a week)
Thanks for any help!

Found the issue. Was just about to re-install everything when I noticed some quicktime files on my desktop not displaying as normal. Tried to play them and sure enough wouldn't open (quicktime wanted to convert them). So I downloaded the latest apple pro apps and now I'm all good exporting.
I remembered last night I downloaded some youtube ripper software. I'm guessing that messed with my codecs somewhere down the line.

Optimizing Exporting or Rendering Speed

Bought Mac Pro to get the most speed from FCE4. Speed of exports and rendering is better, but not as good as hoped. I am getting mixed information from Apple "experts" about how FCE4 uses the power of the Mac Pro (Quad Core) and some say that FCP uses the computing power better and therefore runs exporting and rendering faster.
I am looking for some clarity around this. I am happy with the functionality of FCE4 for what I need to do. But I need more speed. Do I move up to FCP or will that not help much? Do I wait for FCE5? Thanks for any guidance you can offer.

Some tips ...
_The machine_ ... rendering/exporting performance is dependent on CPU, RAM and hard disk i/o. FCE can use up to 4GB RAM, so more RAM won't do any good. Once your system HD and/or your render files HD get more than about 50% full, that will increasingly slow down performance; laws of physics are at play.
Software ... don't run anything other than FCE when you are rendering or exporting
Workflow ...
Make sure your source clips are DV, HDV or AVCHD. Specifically, QuickTime DV or QuickTime Apple Intermdiate Codec (HDV and AVCHD are transcoded to AIC during capture/ingest).
Make sure your clip properties match your sequence settings.
Before exporting, do both of the following:
*Sequence > Render All > Both* and
*Sequence > Render Only > Mixdown*
If you are exporting to burn a DVD, then you only need to export a QT reference movie - export to QuickTime Movie and UNcheck the option called 'Make Movie Self-Contained'.

Locating Path for Offline Media

I have some offline clips in my project and the media is spread accross multiple hard drives. Is there anyway to find the path (in the directory) to locate the offline media? I know Premiere has the data because if the correct drive is plugged in the media connects automatically.
I would just like to see the path so I dont have to 'trial and error' plug in every drive I have till the media goes online. I often rearrange and delete things which makes media go offline, so if I could see the path I would know what it is that premiere is looking for and could relink it to the new location. In Final Cut you would just right clip on the clip, select "recconect Media" and it would then tell you where FCP is looking for the offline clip (ie: Macantosh HD/Users/Benjie/Desktop/Partnerships Footage Day 01). Having this path infomation saves hours of searching, does anyone have the solution?
I am using CS6 on Moutain Lion
Thanks

This is only possible with the newest Premiere Pro CC. For earlier versions, you're pretty much stuck guessing.

All media is suddenly offline and can't link files???

Hello,
Having a real nightmare here. I installed a new drive and put the material from the replaced drive onto the new one, all fine. I was working on a project last night without any problems and today the same project has all media offline and I can't link to the media because it says - "File video dimensions (Width/height) too large" - even with mp3's!
I have tried inporting into a new file, it doesnt work. Other files work, or else prompt for where to point, but then they are fine.
I am using CS4 completely updated, MAtrox Axio LE.
Any help greatly appreciated as I can't work...

Hi Jeff,
Thanks very much for responding, sorry I didnt reply sooner. I have tried everything you've listed there to no avail. some projects still have all media offline and wont allow anything to be imported.
Is there anything else you can think of? I have done so many reinstallations now that I think I will just migrate to FCP, its been so disruptive over the last month or more. Very unfair.
Cheers
Bob

FCP export of rendered seq: some 'offline media' warnings in exported file

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