Fee for 1 Year
When I received my subscription order detail it listed the price of 19.99/month - however when I signed up it listed 19.99/year. I need to be notified which one is correct please.
Hi,
We are sorry for inconvenience caused, you have subscribed for 19.99/Year and that is the correct one. This is the auto generated order email you received for 19.99/month. We will fix the order e-mail very soon.
~Pranav
Similar Messages
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HI! I need to obtain a receipt for my yearly fee for my adobe account. I went into my settings and I am unable to obtain a copy of a receipt. I do see my billing information, but I'm unable to obtain a receipt. Please advise.
Hi jennys8380407,
Can you please elaborate on what you mean by "unable to obtain a receipt"? Are you not able to see the invoices for your payments? Or are you unable to print them? It sounds like you have followed the steps outlined here: Print a payment receipt or invoice | Creative Cloud--can you tell me what you do see when you look at the subscriptions listed on your account?
Best,
Sara -
Why would you charge me$40 for a free upgrade? I chose a iPhone and paid you the difference plus protective cover, now you want to charge me a fee for activating a number I have had for years!!! I have been a faithful Verizon customer for years but I will switch companies when my contracts are up or I can get a buy out from another company, your free upgrade is not free and is a false advertisement as far as I'm concerned
However you had already stated you did not choose a "free upgrade", but paid the difference for an iPhone. So much for your "free upgrade". Additionally, I was not aware Verizon was in the business of giving away "free service"(s)?????? Purchasing a "free" or "reduced price" phone IS NOT a free service. You sign a contract in exchange for receiving that benefit. There is an upgrade fee along with that service you are contracted to complete or you will be charged an early termination fee(ETF), so this IS NOT a free service.
Yes, you have a choice to go with another provider which ALSO charges an upgrade fee OR charges you full retail value for your phone. So much for a "free upgrade" there.
AT&T = upgrade fee
Sprint = upgrade fee
T-Mobile = no upgrade fee but must pay full retail cost for the phone
For what it is worth, you would not have had to pay an upgrade fee had you simply paid full retail cost for your phone OR purchased it with Edge at full retail cost. Depending on your calling plan and data allowance, you may have even ended up paying less for your phone had you done so. That is why a little research before you make a purchase can go a long way.
I know it is cheaper for me to pay full retail for a phone than to purchase a discounted device in exchange for signing a contract.
Good luck with the new provider. -
i have had itunes for years when i try to open it, it says i have missing files so i repaired it, then it said the same thing. so i went to download it again to fix the problem and it wants me to pay for a membership. is itunes no longer free?
iTunes is free... there is no membership fee.
Try providing some specifics about what is going on and others might be able to provide a resolution. -
Charged a broken device fee for a device not broken when sent.
I needed to start communication with others in the community about my most recent transaction with Verizon, dating back to the start of January 2014. I have been a customer (with full subscription) of verizon wireless since 2010. My most recent transaction has been extremely unsatisfactory and has completely turned me off to renewing my contract with Verizon when it is complete.
I opened a new line in November of 2013 in order to slowly phase into a phone number with an area code that matched my current living situation. I also wanted to enjoy a new phone, as my S3 had been slowly letting me down. My choice was the LG G2, which is a great phone with the exception of the first two that Verizon sent me had a major flaw, in which the phone would enter a lock loop, when I tried to open the phone up to use it. The issue happened over 50% of the time, and I had to wait several minutes in order to get the phone to work. Verizon, did what I thought at the time, was a very good job handling the issue and shipping me out replacements both times, finally landing on a 3rd LG G2 that did not have the issue.
I received an email a few weeks later that I was being assessed a $299 fee for a broken device. I immediately reached out to Verizon to find out what the heck was going on. I did not send in a device that had any physical issues, and only known issue is that aforementioned problem with the lock loop, which Verizon admitted was a manufacturer defect and replaced it. I spoke with a rep who assured me he was on my side and would help me rectify the problem. I went through almost an hour of communication until he told me that he would have to do more research and get back to me. The only thing I received was an email showing me a phone with a large singular crack down the middle. This is either not my phone or the crack happened off of my watch. I don't think I should be held responsible. Am I wrong here? I have been relatively pleased with Verizon and I don't mind paying a premium because they seem to have good service. I do have to say that this is completely unfair, and out of the principle of the issue I wouldn't renew my contract with Verizon, This is a shame for them, or I would hope, as I have two current lines and just got engaged which would mean my fiance would sign on with me at the end of her contract. I am certainly thinking of going elsewhere now.
I have spent a lot of money with these guys, and this seems like almost blatant robbery. If the cost made sense I would want to pursue the issue in small claims court. I am that insensed. At this point I started a new line to get a new phone and ended up paying more than retail for it, now I am saddled with another two year contract AS WELL AS having paid full price (now with a $299 fee) for the phone. I broke a screen once with my Samsung S3 and it cost me $100 to fix. I would have NEVER sent a broken phone in to get charged $300 for. I have to say I am extremely dissapointed. Safe to say once I stroke that check Verizon will have officially lost a customer.Here is the problem. Verizon sent you a label to return the device via a carrier of their choosing. USPS or FedEx or UPS
when you packaged it there is a certain responsibility that it is packed securely.
Now having said that there can be a doubt; that the device was damaged by the return carrier. But that is an uncertainty, and it would be a decision for a court to decide.
You can file a small claims case against Verizon wireless and ask for the $299 plus the filing fees and the amount you lose from work per hour and then have Verizon prove that the photo was actually your photo.
Please be aware just showing a picture will not sway a judge to believe Verizon. They will get statements from employees at the return center attesting it was damaged in the return box.
However your best defense will be to explain to the judge there is no proof that the damage was your doing. In that it could have been the return carrier. Or the return center.
You may prevail. But it will take a little work on your part.
Verizon will more than likely contact you prior to the court date to settle. If they do settle with you, get the settlement in writing first and for the full amounts. Do not agree to arbitration and if the settlement does not meet your needs simply refuse and go to small claims court.
I wish you, Good Luck -
Charging me a shipping fee for the new drive
Cat you posted this and it's a small part of it but please explain why.
A free CD containing the full application suite will soon to be available to order from our Online Store (a Shipping & Handling charge will apply).
I paid for the card and as long as the card is not 5 years old I expect CL to support it for free. Why charge us a shipping charge when it could be put in the download section for all of us. This is why CL's days are numbered and if you think this monopoly Cl has over us will continue please call Senator Russ Fiengolds office here in Wisconsin and ask them what I have sent them.
I have copied tons of peoples posts from last year and explained to them how this company takes money but never fixes the problems a lot of us have.
I'm getting old waiting for you guys to get it together and would like to see something before I die.First let's clarify, they are not charging a shipping fee for the DRIVERS. You can download the drivers all you want. BUT if you want the full software suite IN ADDITION to the drivers then you gotta pay. It's just too large of a download for CL to host it. Which is why many of us agree that a bit torrent file would be the ideal solution. Everyone shares the bandwidth. http://forums.creative.com/creativel...essage.id=6344?It kinda sucks that we don't even get so much of a "We'll pass along the idea of hosting a .torrent file to the people in charge" from the mods ... I mean hell, back when I was a moderator for evga's forums we were in direct contact with the head marketing guy. We would constantly pass along things?from the forums like that.
And evga LISTENED to the people, and even involved them in some of the decision making process. It's really not that hard. And we were able to share information about software fixes, etc. HEAR THAT MODS? Seriously, all you have to do is say "We'll look into the possibility of hosting a .torrent" and you've instantly satisfied a lot of people concerning this issue. WHY IS THIS SO DIFFICULT?!? I've been in your shoes...(well not really...evga never pissed off as many people as CL has lately...) I understand that it is difficult having to deal with a bunch of people who are this upset. But...seriously... The effort to try to appease the pitch-fork and torch wielding mob seems a little sketchy at best. *sigh*? -
I have been a Skype Pro user for years and have just realized just now that I have been paying a "connection fee" when making "FREE" local calls.
Chatting with a customer support person was useless.
If paying a monthly fee, then rid the "connection fee".
I am planning on taking this further.
Solved!
Go to Solution.I've been a Skype uaser since it's first beta public release and put a fair amount of money towards the service in Skype credit, when it was worth it.
As no good deed goes unpunished, I have never-ever received such inept "support" from any legit or non-legit operation. Count on Microsoft to screw up anyhting that used to be good and replace it with a faceless, suportless thingie that nowadays gives NSA a backdoor into it, to top things off.
Anyways, here is my take on it with Kenneth, the useless rep that kept reciting the menaingless mantra that this disgraced company calls "support":
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Re: SRX1218625810ID - Skype Pro subscription useless
Kenneth,
I would really like to talk to a supervisor / manager regarding this issue, which in my opinion is abusive and illegal billing.
You are now a Microsoft product and as such you should be abiding by US consumer laws, which are similar to the ones we have in Canada and offer consumer protection against scams like this.
Why does Skype keep charging me every month when the service I'm paying for is no longer offered?
And why wasn't I offered a credit or an upgrade based on the money I've invested in the "service"?
Please provide a path of escalation to this issue and / or an email address or phone number for someone in management that can answer these question and bring a resolution to the problem.
If I don't a response within 72 hrs - and I don't mean the kind of answers you are giving me, I will use every means at my disposal to discredit Skype for illegal billing practices and lack of actual customer support.
++++++++++++++++++++++++++++++++++++++++++++++++
From: Skype Customer Support <[email protected]m>
To: [Removed for privacy]@yahoo.com
Sent: Monday, September 30, 2013 2:06:12 AM
Subject: SRX1218625810ID - Skype Pro subscription useless
Thank you for your response.
Upon checking your account, your Skype Pro started year 2008. Skype Pro is not offered anymore that is why it doesn't recognize you as a premium user. You can upgrade to other available subscription so you will be able to use other feature of Skype.
We will be waiting for your response.
Best regards,
Kenneth F
Skype Customer Service
Visit us at www.skype.com for news, updates, and tips.
JoeSchmoez wrote:
I've had the same questions about what Skype Pro actually offers as benefits these days (as of August 2013) and I finally decided to contact Skype support to get a definitive answer. First it took about 10 minutes to figure out how to contact anyone (99% of the support links send people back to these forums and the FAQs). Anyway, after an extended live chat session the end result: No one knows. -
Bought an app one month ago. Now it demands that I repay the subscription fee for it. Tried to report problems on iTunes and just get referred back to Apple Support website. What do I do?
Micromedex Drug Interactions. The app itself is free. A one year subscription costs $9.99. It worked fine for a month. THen an "update" was automatically installed and it now demands a new $9.99 payment. Thank you.
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A $20 fee for upgrading my phone early...can they figure out any other way to charge us for stupid crap??? I can just imagine how much profit THAT is...$20 times all the people unhappy with their phones...the thing is, they already have me stuck for another 2 years paying in to them, so it's not like I'm not already getting punished enough as it is!!!!
Tried to buy from Best Buy, but of course, vzn doesn't let them hook you up with your early discount. And the vzn rep at the vzn store told me that there were no iPhone 4s in stores for 500 miles around. I was like, umm I just came from Best Buy and they had them...idiot....No, by this point, I had already tried a few times to go out and get the phone, so I decided I may as well just order it...besides, it's soooo much faster to activate on your own!! I don't really understand why it takes the store half an hour to activate when it only takes me 5 min at home...
And yes, I just bought the iPhone, and there is indeed a fee for "early renewal"....even though they dangle the discount out there. I guess that's what the "loyalty discount" would be if I waited til the end of May - I just wouldn't have had to pay that stupid fee. -
£30 cancellation fee for broadband.
I've been with BT for ages, decades actually and as I was moving in to a new house I decided to see if I could get a cheaper service.
Plusnet are £13.99 for line rental and £5.99 for 10 gig of broadband and free evening and weekend calls.
So not only have I been royally shafted all along but now they charge me £30 cancellation fee for my broadband.
If you are a moderator reading this please do not reply by saying it's in the contract, I don't care if it is - it's not how to treat a loyal customer who's spent probably 10's of thousands of pounds with your company over the years.
It is not in the spirit of good customer service to charge people to leave anything. That's known as EXTORTION and holding people to ransom. This is a thinly veiled attempt to get people to say "Oh well, if it's £30 to leave I'll stay."
WRONG ! I'm off to plusnet and I'll be complaining to OFCOM http://consumers.ofcom.org.uk/tell-us/
and your customer services in writing.
I'll also ensure I tell everyone I know on facebook not to sign up with BT.I'm afraid it's OFCOM who allowed them to introduce the charge in the first place, so you won't get far complaining to them.
"As a condition of our service, you must, when you end your broadband service request and use a migration authorisation code (MAC) or another recognised transfer process to move to another service provider. If in breach of this condition you do not do this you will have to pay a broadband cease charge of £30 by way of compensation to us. You will not have to pay this charge in the event you are moving home and we are unable to provide the service at the new UK address. For more information go to http://www.bt.com/ceasecharge. This charge is compensatory and is not subject to VAT."
I'm guessing you didn't get a MAC, or Plusnet didn't use it properly. -
The entire family has used one itunes account for years. How do we all set up separate iCloud accounts now? Or should we? 5 macbooks, 2 ipads, 4 iphones, 2 itouch, 2 imacs. How does one decide what to sync, share and what not to? Green Jeans.
You need to start by understanding the distinction between iTunes and iCloud - Apple confuse the issue by referring to 'iTunes Match' as part of iCloud. It isn't.
You don't have to have the same login (Apple ID) for iTunes and iCloud; many people don't and there's no problem about it.
Your iCloud ID gets you email, calendars, contacts, iWork documents and PhotoStream syncing between devices.
Your iTunes ID gets you the iTunes Store, the App Store for iOS, the Mac App Store for OSX,, 'iTunes in the Cloud' (downloading of purchased items to any logged-in device) and 'iTunes Match' (uploading of songs not purchased in the iTunes Store).
Your family members can easily each get their own iCloud account to keep email etc. separate - in each case they will need a different non-Apple email address (a free one from Yahoo etc. would do) to set up the ID. If they are sharing a Mac they need to be using a separate user account.
They can have their own iCloud accounts and still all sign into the same iTunes account: or they can open their own iTunes accounts using their new iCloud Apple IDs.
BUT they cannot transfer items purchased under the present iTunes ID to different iTunes IDs. -
iGoogle has been my homepage for years. All of a sudden when I logon I now get the Firefox welcome page not Google. I have done all of the steps Firefox indicates to make iGoogel my home page but it keeps reverting to Firefox after I logoff.
Check these out
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/807756
https://support.mozilla.com/en-US/questions/826342
Check and tell if its working. -
I have been a loyal customer for years and have a hot spot because internet options are very limited in our rural area. I have stayed with 10G since the beginning. Most months I don't use the 10G. Verizon has no problem with me paying for Data I don't use. This month my daughter comes home from College and she accidentally uses 24G.....14 over get blind sided with $140.00 in overages. I called Verizon today......stopped in to the store today......My neighbor told me they waved charges for her one time. Lots of charges.....But I'm am getting no help. Not even an offer of a payment plan to help me out. I went back just 6 months and I have over paid for 19G.....Seems like they would like to help out their loyal customers!!!! Does anybody have any suggestions on how to deal with them? We are not wealthy....or I would just pay this and walk away......
There is a big misconception in what customers believe a cell carrier is obligated to do.
You pay a set price to use up to that amount of xx data. It makes no difference if you use it to the paid limit or way under. Its like peace of mind when you don't have to worry about a data counter.
Your daughter used the data, your plan is quite clear of what overage charges are. Why should or would Verizon wireless just forgive the charges because you are a customer? Your daughter used the data, get the money from her. That is the responsible thing to do.
There is no "I have been a loyal customer so please remove the $120, or $250, or $2,000.00 since I did not mean to use it"
Your electric company, or gas company or any other company does not remove valid charges. Why should Verizon wireless?
Just pay the invoice and don't think you are being mistreated because Verizon is a business and not a charity.
Good Luck -
Mid Month Calculation for Year dependent fiscal year
Hi All,
We are in middle of AA implementation .How can we configure mid month in year dependent fiscal year .System doesn't allow to put mid month date for year dependent fiscal year.
If we copy co.code from best practice co.code BP01 system updates date this table in back round.
But we are not copying from BP01.
Any one has configure this for year dependent please input.
Thanks,Hi,
this function is not possible, you have to use a fiscal year variant with 24 real periods instead.
Check the IMG documentation concerning "Use of Half Months in the Company Code":
- When you specify the use of half periods in the definition of an asset company code, half periods are automatically specified in all other company codes that use this fiscal year version.
- You cannot use half periods with non-calendar fiscal months.
- You cannot take back the use of half periods once the specification has been made. It is noted internally by the system in the asset master records.
Regards,
Markus -
To repeat my question, Apple offered to install iCloud, and I allowed it. Yet when I try to sign in to iCloud using my Apple ID email and pswrd--an ID that I've been using for YEARS--I'm given the message, "This Apple ID is valid but is not an iCloud account." What is going on?
Everywhere I search on Apple's Support site says to sign in to iCloud using your "Apple ID," which I did. I've had my iTunes account for years (even migrated from the old AOL account system). It's the standard email+password that everyone is supposed to use.
My main question is how can I have a valid Apple ID and not an iCloud account--if the two are supposed to be linked?
Thank you for any help you can give me!
tljI've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish -
Cad software started having some issues so I uninstalled it and when I go to re-install, I can't get past the "select folder for installation" page. I can't browse to any other than the default applications location and at the bottom of the screen it shows 0kb available. But there is 80 gb available on the hard drive. It's an older software, but that shouldn't really matter as it's been on the machine for years. Did upgrading to Snow Leopard somehow do this (as it had many other negative effects on the software)? Software is ArchiCAD 9. I'd upgrade to current version if I had an extra $4K laying around but I don't (so please don't suggest that). Also, I'm that Administrator and I don't have problems installing other softwares. Is it possible that the installation disk from the software manufacturer can have an expiration date? Software is from about 2006.
Thanks.I suspect the software was originally designed for PPC based Macs and is simply not designed to run on 10.6.7. I would recommend contacting the manufacturer and asking the correct way to uninstall they're application.
After uninstalling I would run Repair Disk Permissions in Disk Utility and if necessary do a SMC reset using the following instructions:
SMC RESET
• Shut down the computer.
• Unplug the computer's power cord and all peripherals.
• Press and hold the power button for 5 seconds.
• Release the power button.
• Attach the computers power cable.
• Press the power button to turn on the computer.
PRAM RESET
• Shut down the computer.
• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
Roger
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