Fields Blank When Summing Account Balances

Hello There,
I am new to the forum and I think there must be something fundamental I am missing. have gone back several pages and not found anyone else with this problem...
I am connecting to Sage 200 to summarise an account's transactions into current, 30 days overdue, 60 days overdue and 90 days overdue. I have created a formula for each of these periods in the details section of the report which I am the totalling in the report footer section together with the account code and name. This works fine where there are accounts with transactions but the report does not display any fields at all where the account has no transactions.
Is there any way to force Crystal Reports to show this data when there are no transactions against the selected customer account or am I missing something obvious?
Any help would be greatly appreciated.

Hello Again Jehanzeb,
Firstly the user selects the account they want to check by entering the account id which is supplied to the report as a parameter.
The tables are linked in the following manner (please forgive the primitive graphics) :
Customer Account   -
SL Posted Customer Transaction
                             ¦
                             ¦----
Currency                    
The report is designed to select every transaction then slot the overdue amount into the appropriate ageing period based on the age of the debt. At the end of the report it should provide totals for each ageing period and some basic customer account information like id, account name, credit limit and total overdue balance.
The thirty day formula looks like this:-
IF (CurrentDate - {SLPostedCustomerTran.TransactionDate} > 30) AND (CurrentDate - {SLPostedCustomerTran.TransactionDate} <= 60) THEN 
({SLPostedCustomerTran.GoodsValueInAccountCurrency} - {SLPostedCustomerTran.AllocatedValue}) / {SLPostedCustomerTran.EffectiveExchangeRate}
The 60 and 90 day formulas are the same apart from the number of days in the IF... THEN.... statement.
Thanks Again,
Derek.

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