File Associations in 2012 R2 RDS Server using Roaming Profiles

Background Information
We recently moved from using 2008 R2 RDS servers to 2012 R2 RDS Servers. All of our users
have roaming profiles. When we migrated from the old terminal servers to the
new terminal servers, the users got completely new profiles. The only thing
moved from their old profiles were documents and items on their desktops. We
have multiple PDF viewers/editors installed on our RDS servers. Mostly due to
the cost difference between Adobe Acrobat and other, cheaper products that a
lot of our users can get away with using that don't need the functionality of
Adobe Acrobat.
The Problem
Ever since moving to the new 2012 R2 RDS servers, whenever our users log off terminal
server, the next time they log in their default PDF Viewer association doesn't
load, and they have to go through the process of choosing a default PDF viewer.
This only occurs when there's more than one PDF viewer installed on the server.
We've tested it with only one PDF viewer program, and the setting remains after
logging off and back on. The problem we've found is that the registry key that
houses the default user choice:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.pdf\UserChoice
when set during the session, to Adobe Acrobat 11 for example, reads as such
inside that registry key. For example, the Progid key will say
Acrobat.Document.11 and this setting will persist until the user logs off. Upon
logging off and back on to the terminal servers, if you look at that same
Progid key, it has been converted in to a Hash value, and the Operating System
is unable to read the hashed value and determine what that user's default PDF
Viewer choice is, causing them to have to go through the process of setting it
again.
Things we've tried
We created a GPO that runs a script that exports the registry key upon log off that has
the non-hashed value, and have it set to import that value on log on. However,
by default this registry key has the DENY WRITE permission applied to it, so
when the system tries to import the registry key through the login script it is
unable to do so.
Summary
This issue only started happening once we moved over to 2012 R2 RDS servers. It only
occurs for users using Roaming Profiles. It only occurs when we have multiple
PDF Viewers installed on the servers. Any insight on why this is happening or
how to resolve it would be greatly appreciated.

I would use GPP to push the value, 'not hashed'. You can give right to the registry too, so like adding everyone group to that registry branch. (https://technet.microsoft.com/en-ca/library/cc753092.aspx)
Regards, Philippe
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Hi,
Thank you for posting in Windows Server Forum.
Have you enable Cache copies option of roaming profiles?
This issue might occurs because the User Profile service does not load the terminal server roaming profile correctly after the user account password is reset.
When the Delete cache copies of roaming profiles Group Policy setting is enabled, and when a user is prompted to change the user account password, the User Profile service loads a local temporary user profile. The User Profile service loads this user profile
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In addition, please try to delete the SID of the user from registry key and check the result. You can follow the below path.
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Hi,
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http://blogs.technet.com/b/win7/archive/2011/02/15/user-profile-cannot-be-loaded-with-event-id-1509-detail-the-filename-or-extension-is-too-long.aspx
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http://support.microsoft.com/kb/2536571
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You could too run a process monitor to watch what happen. With filter you can easilly configure it on the server to not log everything except read|write on the profile.
Regards, Philippe
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Answer an interesting question ? Create a
wiki article about it!

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I have a 2012 R2 Cluster with 2 Terminal Servers. On 1 servers we have several crashes in Excel with the following errors:
Naam van toepassing met fout: EXCEL.EXE, versie: 15.0.4667.1000, tijdstempel: 0x543d3243
Naam van module met fout: EXCEL.EXE, versie: 15.0.4667.1000, tijdstempel: 0x543d3243
Uitzonderingscode: 0xc0000005
Foutmarge: 0x0001f13f
Id van proces met fout: 0x3c34
Starttijd van toepassing met fout: 0x01d013c1e5827a06
Pad naar toepassing met fout: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Pad naar module met fout: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
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Naam van toepassing met fout: EXCEL.EXE, versie: 15.0.4667.1000, tijdstempel: 0x543d3243
Naam van module met fout: EXCEL.EXE, versie: 15.0.4667.1000, tijdstempel: 0x543d3243
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Pad naar toepassing met fout: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Pad naar module met fout: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Rapport-id: 19caad8a-7fb5-11e4-8175-0050568b9d50
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Relatieve toepassings-id van pakket met fout:
Naam van toepassing met fout: EXCEL.EXE, versie: 15.0.4667.1000, tijdstempel: 0x543d3243
Naam van module met fout: EXCEL.EXE, versie: 15.0.4667.1000, tijdstempel: 0x543d3243
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Foutmarge: 0x0001f13f
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Starttijd van toepassing met fout: 0x01d013c1c2d9b623
Pad naar toepassing met fout: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Pad naar module met fout: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Rapport-id: 05ca6761-7fb5-11e4-8175-0050568b9d50
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:
Naam van toepassing met fout: EXCEL.EXE, versie: 15.0.4667.1000, tijdstempel: 0x543d3243
Naam van module met fout: EXCEL.EXE, versie: 15.0.4667.1000, tijdstempel: 0x543d3243
Uitzonderingscode: 0xc0000005
Foutmarge: 0x0001f13f
Id van proces met fout: 0x37cc
Starttijd van toepassing met fout: 0x01d013c1b8162ae4
Pad naar toepassing met fout: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Pad naar module met fout: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Rapport-id: fb36534b-7fb4-11e4-8175-0050568b9d50
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:
Naam van toepassing met fout: EXCEL.EXE, versie: 15.0.4667.1000, tijdstempel: 0x543d3243
Naam van module met fout: mso.dll, versie: 15.0.4667.1001, tijdstempel: 0x5447696f
Uitzonderingscode: 0xc0000602
Foutmarge: 0x011aafdd
Id van proces met fout: 0x3408
Starttijd van toepassing met fout: 0x01d01381a65b3c13
Pad naar toepassing met fout: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
Pad naar module met fout: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Rapport-id: 11964a71-7f77-11e4-8175-0050568b9d50
Volledige pakketnaam met fout:
Relatieve toepassings-id van pakket met fout:
The machine is uptodate with updates from Windows or Office. Can you help me? What i do already:
- Office 2013 Standard repaired
- Safe mode doenst work, crashes are exist.
Thankyou
Runescomm

Hi,
This is not an English log, and I used Bing to translate it (It is Dutch log). Based on the log, Excel crash is due to the "Faulting module name: mso.dll". (Path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll)
Please try the following methods and check if they are help:
1. Rename the registry key
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\Identity\Identities
2. Copy the Mso.dll from a working server and paste over in faulty one to test.
Please note: We need to registry the dll. Steps:
Double-click "C: Drive," "Windows" and "System32." The System32 folder opens.
Drag the Mso.dll file on your desktop into the System32 folder.
Click "Start," type "cmd" into the search field and press "Enter" to open the Command Prompt.
Type "regsvr32 mso.dll" (without the quotation marks) into the Command Prompt and press "Enter."
Close the Command Prompt and restart your computer.
3. If we installed KB2880987, please try to remove it to test.
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
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DagN

Hi,
Please check the following blog to
see whether you can resolve the issue.
http://jaredheinrichs.com/your-current-security-settings-do-not-allow-this-file-to-be-downloaded.html
Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to
you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there.
There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.
Best Regards,
Vincent Hu

Want to stop using roaming profiles

Not sure of the best forum to put this in, so sorry if it's in the wrong place...
I have nearly all my Windows XP users in a policy package being pushed out by Zen 6.5 (sp1, I believe). In that policy package, I have enabled roaming profiles. Now, I'd like to simply turn that off. What will be the ramifications of turning off roaming profiles in that policy package? What are the "gotchya's"?
Thanks!
-Farren

Do you have volatile DLU setup for the users?
If so they will get the default user desktop on every login.
Timothy Leerhoff
Novell Support Forum Sysop
Success is getting what you want, however Happiness is wanting what you
get.

File Associations in 2012 R2 RDS Server using Roaming Profiles

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