File Manager (alpha) Removed?

File Manager (alpha) along with Partner tab has been removed from my Admin Page recently.  I have webCommerce package...anybody have any idea why this is happening?  File Manager within Site Manager does not let me move or rename files...help!

Hey Travis Nam,
As Liam mentioned, the alpha/beta features such as the File Manager are only visible for Partner Users. If you log in as an admin only user not associated with a partner portal, you will not see these features - they will be hidden (along with the link to the Partner Portal).
I’ve taken a look at the account associated with the site I believe you are referencing and I can see that you have two accounts that are very similar, one is an admin only user and one is a partner user (censored for anonymity):
Admin only, no partner portal associated (Not an Adobe ID): [email protected]
Partner User (Adobe ID): [email protected]
What I suspect is occurring here is that you are logging into your site as [email protected], and as it’s not a partner user you do not see these alpha/beta features.
If you were to log in as [email protected], you will then see these features (Note that in order to log in, you may need to add yourself to the site via Partner Portal > Clients > [select site] > Add myself as a user).
If you would like to create [email protected] as a Partner User and merge it with an Adobe ID, let me know and I can action this for you.
If you would like to follow up through a support ticket, please submit a support ticket via the admin console/partner portal > Help & Support. Provide me with the ticket number and I’ll handle it for you.

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    extra/thunar 1.2.3-1 (xfce4) [installed]
    extra/tumbler 0.1.22-3 (xfce4) [installed]
    extra/ffmpegthumbnailer 2.0.7-1 [installed]
    I have a desktop file for ffmpegthumbnailer in /usr/share/thumbnailers/ffmpegthumbnailer.desktop, and when I try ffmpegthumbnailer in a shell it's works fine.
    here the content of the file:
    [Thumbnailer Entry]
    TryExec=ffmpegthumbnailer
    Exec=ffmpegthumbnailer -s %s -i %u -o %o -c png -f -t 10
    MimeType=video/flv;video/webm;video/mkv;video/mp4;video/mpeg;video/avi;video/ogg;video/quicktime;video/x-avi;video/x-flv;video/x-mp4;video/x-mpeg;video/x-webm;video/x-mkv;application/x-extension-webm;video/x-matroska;video/x-ms-wmv;video/x-msvideo;video/x-msvideo/avi;video/x-theora/ogg;video/x-theora/ogv;video/x-ms-asf;video/x-m4v;
    To finish I will add that I'm on awesome.
    Thanks a lot for your help in advance.
    Last edited by hush-hush (2011-10-17 15:17:07)

    mobad wrote:I have the same problem as you, no video thumbnails.
    I've tried just about everything to fix it and I can't find the old version of tumbler anywhere do you think you could upload it?
    https://wiki.archlinux.org/index.php/Do … ckages#ARM

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