File Sync is stuck OFF. Unable to turn it ON.

I am trying to download some assets from the Creative Cloud desktop app. In order to download the assets, I must first enable File Sync.
I do so in the Preferences:
There we go. Lovely.
Now, I go back to the assets tab and try to download something. But nothing happens, because look: the File Sync is OFF again:
So, I go to the Preferences - lo and behold, the damn this is TURNED OFF again:
Wash, rince, repeat one hundred times. No dice.
What should I do?

File Sync Links that may help
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

Similar Messages

File Sync Keeps Turning Off

Hi,
I'm having two issues that may, or may not be related.
First - Every time I turn on File Sync in the preferences it keeps turning off. Also, I don't see a CC folder on my HD.
Second - After setting up Lightroom Mobile my Collections are not syncing, even though I have Sync turned on in LR. Was curious if this is related to the other file sync issue.
I have the current desktop version of CC and followed the online tutorials in the Help section, but still not able to get File Sync to stay on.
Am I missing an app or a setting somewhere?
Thanks!

File Sync Links that may help
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445

How do I fix "File Sync - Unable to turn on iDisk syncing. Please try again later."

When I turn on my MacBook Pro, I get the message "File Sync - Unable to turn on iDisk syncing. Please try again later." I also get the message when I click on Mobile Me in System Preferences. I also get it when I try to open a Numbers file from my Drop Box files. When I click on iCloud in System Preferences and click on the Manage button, System Preferences freezes, and I must force quit it.
This has been going on for a long time. I have a Mac Desktop, and everything seems to be working perfectly. As far as I know all of my files remain synced.

iDisk died with MobileMe. It is no longer active, so it will not sync anymore. You can turn iDisk syncing off in your System Prefernces or update to Mountain Lion and the MobileMe section will be gone for good.

HT1212 trying to restore ipod but the power button is stuck and i'm unable to turn it off. I don't know the passcode and it says to connect to itunes. what do i do

I tried following the directions that I received about restoring my iPod touch. But there is one flaw. My power button is stuck and I am unable to turn it off. How can I go about either getting it fixed or restoring my iPod?

Easy, first make sure that the itunes on your computer is up to date. Next connect the ipod to your computer. If you have itunes 11.0 or above, wait until the device appears in the upper right hand side of the screen, or you can press ctrl-s, and the side menu will appear, and you can see more clearly the ipod appearing under the device category. Next simply click on the ipod and on the summary screen, you should see restore. Press restore, and you will see a dialog box asking to back-up & restore, restore only, or cancel. If you have information to save, press back-up & restore, if you want to wipe the device clean and start over, press restore. Once it's all done, you should be good.
If your ipod is less than a year old and not a refurbished device, contact Apple at 800-676-2775 for assistance on repair and replace. If you are near an Apple Store, go to http://www.apple.com/retail/ and find your local Apple Store and set-up a genius appointment and go in and have your device repaired or replaced.If your ipod is a refurbished device, it has to be 90 days old or less to be repaired or replaced for free.I hope this helps.

I am unable to turn on file sync

I have turned on 'file sync' from preferences, yet when I click on the gear icon, it says "File Sync is turned off".

Please try the suggested workaround on this thread: Re: Sync folder can't be activated
--Elba

Unable to turn on file sync in Creative Cloud App on Mac

I open prefs, click on 'file', click on 'on', close, return to menu and it shows file sync is off again. will not stay on.

File Sync Links that may help... all the links I have, since I don't know your specific problem
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

File Syncing Is Off - Unable To Resume

Hi, as per title, I'm on the early adopter program for file and font sync.
Since yesterday, I'm receiving the message "File Syncing Is Off" on one of my laptops with the option to Resume. I try and click on Resume, it thinks about it, starts syncing and gives the same error.
I have uninstalled and resinstalled Creative Cloud Desktop but no change.
My other laptop is working fine.

Hi WildStormPhotos,
Might double-check that nothing is interfering with the Creative Cloud apps operation, try closing all other background programs that are running at the same time.
If it had been working immediately prior, were there any recent changes right around the time it stopped working?
Is this a Windows or Mac computer? Do you have any anti-virus or firewall software which might be a factor?
-Dave

My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?

Kbkohn wrote:
I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back.
Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged. Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
Have you done so? If you have, all of the data is either in iCloud or iTunes on your computer. Replace the device and restore the new iDevice with the backup of the old one.

Turn file sync on?

I can't turn my file sync on? I go to preferences and turn it on but it does not stay on?
What can I do to fix this?

Hi! Have you tried the workaround in this article: Creative Cloud desktop app | Unable to turn-on File sync?
Thanks,
Elba

Can't turn on file syncing?

I thought I would try out the new market today and chose a file to download. It gave me an error saying I need to turn on File Syncing. I have tried to do this in the Preferences pane of the Creative Cloud desktop app and on the Files pane of the app (choose Assets in the main navigation and then Files, and press the big blue Start Syncing button). A little spinning wheel animation shows for a while and then the pane returns to that same state with the big "Start Syncing" button at the bottom.
Whatever I do, File Syncing is still turned off if I click on the little gear icon in the app. I tried selecting a custom folder to sync to, but that didn't help.
I'm not getting any error message at all, and I can see the Market item if I look at creative.adobe.com/files, but I can't find any way to bring the item onto my computer or use it.
I am able to use Typekit without any problems.
Any help would be great! I have no idea what I've doing wrong. This is on an iMac, OS 10.9.4, everything up to date in Creative Cloud.

Just found another very helpful post from Ben Mordue with the solution:
* Quit the Creative Cloud Desktop app
* In terminal, type:
rm ~/Library/Application\ Support/Adobe/CoreSync/options.tix
When you relaunch the CC desktop app, and press the Start Syncing button, it should work.

My iPhone 4S keeps losing connection and turning off, and i am unable to turn it back on again without the charger, but it turns on when i press the button and regains signal fine once i return home?

Hi
I have recently bought a white iPhone 4S on Tuesday, and it has been repeatedly loosing all connection and just suddenly switching off.
When this happens I am unable to turn the phone back on again without a power source plugged into it. When I try to remove the phone from the power source it goes completely dead again.
However, the most recent time this has happened (today), as soon as I returned home the phone had no problem starting up as normal when I pressed the power button.
The signal was working fine even though it says 'searching' in the left hand top corner of the screen. I am wondering if my WIFI at home is influencing the phone to work inside the household?
This is a problem that needs to be sorted out ASAP because the phone is not working the majority of the time when I need it to.
Please if you have any suggestions or know the cause of this problem inform me straight away.
Would be much appreciated.
Thank you.

Try connecting it to your iTunes library in Recovery Mode and restoring it. See this article for help on getting your iPod into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock

I dropped my iphone 4, and it wont turn on unless connected to a power source. even then its stuck on the apple logo.but once i take it off the power source it shuts off and wont turn on.

I dropped my iphone 4 and it shut off and when i tried to cut it on it wouldnt. so i connected it to a power source and it tunred on but stay stucked on the apple logo. so when i discounted it shut off. it only turns on when connected to a power source but not on its own. i tired to connect it to itunes no help, i tried to press the home and power button still no help.

Your last try would be a restore if you can get iTunes to recognize the phone. If not, you have probably damaged the device beyond repair. You can go to see Apple about an out of warranty replacement. The cost for the iPhone 4 is $149US, you can check for your location.

If I turn on Adobe File Sync will that duplicate files in my Dropbox? (Unnecessary and I can't afford the bandwidth).

I have gigabytes of Adobe CC files arranged in appropriate client folders in Dropbox (and mirrored on my local hard drive).
It looks like if I turn File Sync on (needed to access Assets) some or all of this will be duplicated and separated from non-Adobe data in each client file.
Messy, unnecessary and 100GB of bandwidth I don't want to pay for! (I'm on 4G so it's expensive.)

MichaelGli2,
The Creative Cloud desktop application will only sync files that are in your "Creative Cloud Files" folder on your local machine.
By default, the "Creative Cloud Files" folder is in your user's home folder (/Users/<yourusername>/Creative Cloud Files/ on Mac, or C:\Users\<yourusername>\Creative Cloud Files\ on Windows).
Unless you have deliberately changed the location of your Creative Cloud Files folder yourself so that it is inside your local Dropbox folder, there will be no duplication.

Unable to launch File sync and to update Adobe Exchange panel in Illustrator CC 2014

I suppose that these two problems might be related, as I need the file sync to sync the extensions?
Anyway, I’m unable to launch a file sync, and when I update the Adobe Exchange panel in Illustrator, it asks for a reboot, and after the reboot, it asks again for an update…
Thanks for the help!

I've since received information of a workaround - listed in a different thread: Unable to install non-standard updates - Cannot launch/update Adobe Digital Publishing for InDesign CC 2014
Try the following to enable updates:
1) Navigate to C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0 and you will find a .dat file ( AdobeUpdaterAdminPrefs.dat).
2) Please open the file in question and you will find a line item : <Suppressed>1</Suppressed> .
3) Please change the Value from 1 to 0 and save the file back in the same location.
On a Mac, essentially the same, however location: /Library/Application Support/Adobe/AAMUpdaterInventory/1.0/AdobeUpdaterAdminPrefs.dat
I was given further advice that DPS toolkit updates are not available when you create the deployment package from Adobe Application Manager Enterprise Edition on Mac OS. (I believe this may be the same using Creative Cloud Packager as you've found)
Deployment DPS Toolkit Update| AAMEE |Mac OS
The above article suggests that you can download and install the DPS update silently, however, an end user must be logged into computer - not really feasible for enterprise environments.
So I guess the process for this would be:
1)Copy the contents of the DPS update package to remote machine
2)Enable updates by modifying the AdobeUpdaterAdminPrefs.dat file
3)Remotely launch the DPS update silently (when someone is logged onto machine)
4)Disable updates again when complete...

HT5012 After a flight with airplane mode on, my attempts to get cellular data came up with a No SIM. It says this in upper left and I am unable to turn on cellular. I've tried turning airplane mode off and on and off but nothing changes. Any help out

My iPad2 with cellular is saying No SIM in top left. I am unable to turn cellular on after a recent flight and having been in airplane mode. Any helpful suggestions?

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

File Sync is stuck OFF. Unable to turn it ON.

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