"Files that iWorks needs missing" message AND other error msg

Hi-
I had a crash of both my mac (it had to be replace) and the back up system. When I reinstalled iWorks, I still get the message "Files that iWorks needs are missing". When I proceed it launches the application, but when I tried to make some upgrade download, I got the message "The eligible Pages (Numbers, Keynote) application missing from the folder Applications" - it not the case - all three are there - any idea what may be going on there?

As far as I know, the described message is not issued by iWork 's installer but by updaters.
You must start with the iWork installer which will install Keynote v4.0, Numbers v1.0, Pages v3,0 in the folder "iWork '08' in the folder "Applications".
It's only after that that you will be able to apply the updaters (those delivered last week).
Yvan KOENIG (from FRANCE mercredi 11 février 2009 21:17:48)

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Some files that iWork needs are missing.

I tried updating iWork '08, but the installer failed during the update of Pages. Since then i have been unable to boot any of the iWork apps. Numbers and Pages both gives the same error message: "Some files that iWork needs are missing", it then suggests that i reinstall iWork '08, but when i do that, the same issues still remain. i have tried reinstalling, uninstalling by deleting the app icon and then installing it again, ive also tried uninstalling using appdelete, and then install it again, but the same issue just remains.
Do you know what i can do?
Thanks in advance.

Guys
I have the same problem as above.
What happened was that all was fine, then trying to install an add-in for Safari, I hapened to delete the System/Library folder when the GUI went slow on me :-(((
Anyway, couldn't fix or reboot, so ended up reloading the OS from the DVD's.
Once that was done, almost everything was OK, except for Parallels and iWork08, both of which had worked previously.
In the case of iWork08 I've tried all the tips here (delete any file associated with iWork 06/08, fix rights) and even going as far as looking what files the install package says it installs.
Yet, the problem remains.
Like some others, the installer thinks I'm UPGRADING rather than installing fresh.
What other tips can you give, where is the root problem and how do I get around it?
Thanks!
/TrakDah

Files that iWork needs are missing

When I open Pages or either of the other 2 apps, I get the error window that says, "Files that iWork needs are missing. To restore the missing files, use the iWork installer to reinstall iWork."
About 2 days after I loaded iWork8, my computer hard drive crashed (would not boot up). I downloaded everything except the System onto an external hard drive, wiped the G5 hard drive, and reinstalled the System. I recopied everything back from the external hard drive, but iWork will not open.
I tried reinstallation, and everything went though the install process, but still it would not open.
Then I did a Spotlight search for anything that said iWork, dumped all of that, did another reinstallation from the disk, and it still gives the same error message.
Now what? I have iWork on my laptop, and I really like it and would really like to have it work on my desk top computer.

Dennis,
No doubt it would have been better had I reinstalled iWork from the CD rather than just drag all my applications from my external drive. But all other 74 primary apps (Office as 1 primary app) that I brought in by dragging work just fine. If iWork is going to be this touchy, then Apple should provide an "Uninstall" program as Windows has to do for this very reason -- you can't ever find all the little files that an application uses.
I did as you suggested: searched for iWork, Pages, Numbers, and Keynote. I am a university professor and some of these terms generate a lot of files.
For "pages" I got 20 folders, 2 images, 54 presentations, 2 music, 1 application (the one we want to find), 249 PDF documents, 793 HTML files, 994 documents, and 89 "other". Do I just dump the application, or are there "documents" or any other kind of file I need to dig through?
For "keynote" I got: 4 folders (all dealing with keynote speakers), 1 application (the one we want to find), 17 PDF documents, 8 HTML files, 33 documents, and 68 "other". Do I just dump the application, or are there "documents" or any other kind of file I need to dig through?
For "numbers" I got: 0 folders, 531 presentations, 4 application (1 of which is the 1 we want to find), 3 system preferences (none of which seems to be related to iWork), 544 PDF documents, 874 HTML files, 1915 documents, and 20 "other". Do I just dump the application, or are there "documents" or any other kind of file I need to dig through?
I will wait to hear from you before I dump anything. Thanks.
Calidris

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HI,
Although I've read through many post on this issue, I haven't found one that seems to apply to my situation. And, the process seems really confusing... so I thought I'd ask you guy's.
I rebuilt my inbox's last night, and:
1. 1 of my 2 POP inbox's is now empty (except for a couple new mails today). There were about 150 messages.
2. My .mac inbox is receiving mails, but first the little spinner thing wouldn't stop spinning, and has switched to a blue clock looking thing that's stuck at about 10:30 (may have moved to 11:00 now?).
3. Drafts don't seem to be saving.
4. Seems that the audio feedback is gone or was gone (the sound is up and the speakers to work).
5. I was getting a strange error message when sending that I didn't write down (something to do with the Trash and 0 space or something).
I've been on this new machine (OS 10.4.5) since November with no Mail.app (2.0.7) trouble at all (I moved from a TiBook that had once had Panther on it). And, I didn't let this last Security update install. I had been trying to resolve some POP SMTP server issues, but went with .mac with the "reply to" option (I'm stuck in a hotel in southern China), and I did lose one email that I had just sent... which prompted the rebuild of the mailbox's. Still can't find that missing email- but I did get a reply from the person I sent it to.
There weren't many messages in that now empty inbox, but they were the important ones (which I think I located in Library > Mail folder thanks to you folks).
I can survive with issues 2 - 5 above if necessary, but I'd really like to deal with the missing message problem.
Should I just "import mailbox's" back in and hope it all works? Will I lose those new mails from today? Can you offer me any advice?
Sorry if I rambled on too much (too much spare time on a Sunday morning in China), and thank you in advance for any thoughts,
Guy

Guy,
Different answers for each file. The CachedData1 is a leftover file from an IMAP or .mac account -- Mail no longer uses that method of caching, so delete.
The two MessageUidsAlreadyDownloaded are used with each POP account, and are still valid file types -- however, one of them should be modified each time you access your POP server -- check the dates modified again.
The two files named to begin with Incoming are leftovers, and probably must simply be deleted. They resulted in the mailbox where you found them when a message had been received (even if by transfer) and that mailbox was not opened prior to the conversion. In Panther, and earlier, these files would disappear when the mailbox was opened to view. It probably is only one or two messages -- the Incoming_Mail file can be read with TextEdit to confirm.
I think the Envelope Index Journal results during an incomplete indexing attempt Mail has made at some point, was meant to be temporary -- I am not entirely sure about this, but I do not have one.
The time out on port zero is one I need to research -- although I have seen a few reports, and think there is some explanation, I cannot remember as I write this.
There is an ongoing issue with .mac and continuation of the indicator for activity -- I see this on my iBook G4, but not on my G5. Useless needed for Offline use, set Mail Preferences/Accounts/Advanced to Don't save all message and attachment for Offline viewing, which may help. I hope this one get addressed in some future update.
Ernie

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This issue has been doing my head in... until I found this...
http://code.google.com/p/instadmg/issues/detail?can=2&start=0&num=100&q=&colspec =ID%20Type%20Status%20Priority%20Milestone%20Owner%20Summary&groupby=&sort=&id=1 8
The two .plist downloads on this page... I found the second one (installer) missing from my preferences folder... dropped it in there and Bingo!
hope it works for everybody who has this hassle..

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Well, I seem to have a problem that was in other threads, but they really didn't resolve the issue - just got lucky.
When opening either any iWork app or iWeb, I get the following message: "Files that Ilife needs are missing".
This occured after an archive install, but I have removed any file/library remotely connected to IWeb and (several times) reinstalled ILife from the DVD.
I tried the install iWork demo workaround - no luck!
iMovie, iDvd, iTunes all work OK.
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How do I resolve this?

OK, I fixed it
1. Use AppDelete to delete all programs installed by iLife
2. Download iLifeSupport
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*blinking question mark*
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Somethings to do to resolve the blinking question mark.
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Figuring out what level of firmware you have?
Open Firmware, boot into Open Firmware.
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Apple PowerMac4,1 4.1.9f1 BootRom built on 09/14/01 at 13.18.04
Copyright 1994-2001 Apple Computer Inc.
On my machine, I have 4.1.9f1.
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http://docs.info.apple.com/article.html?artnum=86117
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Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

"Missing files" that are not missing

I am running LR 1.1 on a Windows MCE (effectively, XP) SP2 machine. The
library panel in the library module (which lists "All photographs",
"Quick Collection", etc.) shows "Missing Files 11". However, on
checking those files in that collection:
1 There is no question mark on the thumbnails indicating that LR has
lost track of them.
2 Right clicking on any of the thumbnails and choosing "Go to Folder in
Library" immediately shows the correct photo in the correct folder (all
are from the same folder and are Canon RAW files).
3 Right clicking on the folder name in the folder panel and choosing
"Synchronize Folder..." shows only one missing photo (which LR
persistently claims is damaged and refuses to import) - which is _not_
among the "Missing Files".
In other words, and in brief, LR seems to think some files are missing
although it in fact it knows they are not. (I have checked they are
present on the disk.)
For what it's worth, I usually do not tick "Include Photos from
Subitems" on the Library menu in the Library module - but even when I
did I could not get the problem to go away, so it doesn't appear to be
related to that.
While clearly not a huge problem, I am baffled and feel I have
overlooked something obvious. Can anyone assist, please?
Stephen

Bruno Di Lalla wrote at 2:12pm Apr 14, 08 PST:
> I also had missing files that were not missing and the question mark
> did not apear at the top right of any of the thumbnails.
>
> I use lightroom 1.4.1
>
> My solution was as follows:
> - Close the lightroom library.
> - Move the picture files to a new directory.
> - Open the lightroom library.
> - Now all files will show as missing and a question mark will appear
> at the right of each thumbnail. The folders will also appear in red.
> - Select a folder and click on the question mark of one of the
> thumbnails to map the location of the picture to the directory in
> which it was moved.
> - Repeat the above step for each folder that appears in red
>
> This should do the trick; I no longer have missing files and I didn`t
> lose my stacks!
I really like your approach, since no XMP data or deleting and reimporting of files is needed. However in my case it does not work on all the pictures marked as missing in one folder. After copying (moving doesn't work in MacOS, since files can be located no matter in which folder they are situated, so moving them has no effect in Lightroom) and relocating the folder in Lightroom (version 1.4.1 for MacOS), only a few files (5-10) in each folder are removed from the 'missing files' list. Repeating the procedure a number of times eventually clears the list, but when there are 160 files missing in a 4GB folder, this can take a while...
By accident I discovered that there is a way to correct all files at once in one folder when this happens. After moving/copying the files to their new location and starting Lightroom, select the files in the 'missing files' list and export these files. Where or how is not important, neither is the output (sometimes Lightroom will give an error, telling you it could not export the files because they are missing, sometimes there is no error at all and the files are exported normally). What is important however, is that this export somehow makes Lightroom 'aware' of all 'missing' files in a folder and not only the first 5-10, as was the case before.
After the export, continue with the procedure as described by Bruno, so select one of the missing files and click on the question mark to point out what the new location of the files is. In my case all 160 missing files in one folder were removed from the 'missing files' list at once, saving me a lot of time and work :).
So if you also have problems with files not being removed from the 'missing files' list, here is the new procedure (new step proceded by + sign):
- Close the lightroom library.
- Move the picture files to a new directory.
- Open the lightroom library.
- Now all files will show as missing and a question mark will appear
at the right of each thumbnail. The folders will also appear in red.
+ Export all missing files in this folder, so Lightroom is 'aware' of
all missing files and will correct all of them.
- Select a folder and click on the question mark of one of the
thumbnails to map the location of the picture to the directory in
which it was moved.
- Repeat the above step for each folder that appears in red.
Hope this is of help to others with the same problem :).

I have AVI files that I need to be MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

I have AVI files that I need to convert to MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....When I have the files open in QT Pro do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

I strongly recommend you use compressor to do the conversion (if it will open the files - since quicktime will open them, it will more than likely do it.
Compressor allows you to customize presets and save them and apply them to multiple files. Although the interface may seem daunting, it's actually pretty simple.
Even if you can edit the avi in fcp, it's not a good idea. Liable to cause problems down the road.

On Windows 7, neither my quicktime or iTunes will start. This started after I installed the newest update. All the files that are needed are there. I recently updated Quicktime to see if that would work, but it didn't.

This started after I installed the newest update. All the files that are needed are there. I just updated Quicktime to see if that would work, but it didn't. I looked through some other discussions like this, and found out that all of my files are correct. Some people are saying that they needed to remove Filebot, but I can't find that on my computer. Help, please?

This started after I installed the newest update. All the files that are needed are there. I just updated Quicktime to see if that would work, but it didn't. I looked through some other discussions like this, and found out that all of my files are correct. Some people are saying that they needed to remove Filebot, but I can't find that on my computer. Help, please?

"Files that iWorks needs missing" message AND other error msg

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