Filevault decrypt failure

My usual backup method requires turning off Filevault. However, when trying to do so I get the error: *"an error occurred: an error occurred during decryption (an error occurred during copying). Filevault will be turned on for this home folder and the home folder will still be encrypted"*. I ran disk utility verify disk and repair disk permissions to no avail. I still get the error.
I am running 10.4.10, 2gRAM, 2.33 IC2D MBP.
Help?

Perhaps one of the following will help:
http://docs.info.apple.com/article.html?artnum=303617
http://docs.info.apple.com/article.html?artnum=303617
http://www.macosxhints.com/article.php?story=20050326041757989
Solving File Vault Related Problems
Syd Low offered a helpful tip about recoving damaged Mac OS X FileVault data:
Apple's knowledge base article on this problem - How to verify or repair a home directory image - didn't work for me. When you click repair at step 12 Disk Utilty will not be able to repair the volume because of permission problems. Here's what I did:
I added write permission using the command line. Open the Terminal (Utilities folder) and at the prompt enter the following commands pressing return at the end of each:
prompt > cd /Users/accountname
prompt > sudo chmod g+w accountname.sparseimage
You will be asked to enter your admin password. It will not be echoed.
prompt > sudo chmod g+w /Users/accountname
Now you can run Disk Utility to repair the image successfully. Remember to change the permissions back afterwards:
prompt > sudo chmod g-w accountname.sparseimage
prompt > sudo chmod g-w /Users/accountname
Also read the following in the event the above doesn't help:
FileVault-protected Home shows less capacity than what's available on the hard disk.
Some possible fixes if FileVault goes awry.

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    Please can u give me refined code for me///
    at [email protected]
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    A
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  • FileVault Frozen

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    Kernel Version: Darwin 14.0.0
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    SATA
       ST9500325ASG                           
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       Nov  9 09:16:22 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
       Nov  9 09:16:50 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397676642304.
       Nov  9 09:17:07 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
       Nov  9 09:17:22 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397676642304.
       Nov  9 09:17:37 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
       Nov  9 09:17:52 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397676642304.
       Nov  9 09:18:06 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
       Nov  9 09:18:30 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397676642304.
       Nov  9 09:18:43 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
       Nov  9 09:19:02 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397676642304.
       Nov  9 09:19:15 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
       Nov  9 09:19:36 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397676642304.
       Nov  9 09:19:51 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
       Nov  9 09:20:15 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397676642304.
       Nov  9 09:20:27 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
       Nov  9 09:20:47 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397676642304.
       Nov  9 09:21:01 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
       Nov  9 09:22:24 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397676642304.
       Nov  9 09:22:52 CoreStorageGroup::completeIORequest - error 0xe00002ca detected for LVG "Macintosh HD" (UUID), pv UUID, near LV byte offset = 397677387264.
    kexts
       tc.tctechnologies.driver.PaeFireStudio (4.0.0 14255)
    Daemons
       tc.tctechnologies.daemon.PaeFireStudio
       com.teamviewer.service
       scManagerD
       org.macosforge.xquartz.privileged_startx
    Agents
       com.google.GoogleContactSyncAgent
       com.adobe.ARM.UUID
       com.symantec.quickmenu.application
       com.google.keystone.system.agent
       com.apple.photostream-agent
       org.macosforge.xquartz.startx
       com.teamviewer.desktop
       scClient
       com.apple.CSConfigDotMacCert-EMAIL-SharedServices
       com.spotify.webhelper
       com.teamviewer.teamviewer
    Startup items
       /Library/StartupItems/NortonMissedTasks/NortonMissedTasks
       /Library/StartupItems/NortonMissedTasks/StartupParameters.plist
       /Library/StartupItems/SMC/SMC
       /Library/StartupItems/SMC/smcdaemon
       /Library/StartupItems/SMC/smclient
       /Library/StartupItems/SMC/StartupParameters.plist
       /Library/StartupItems/SMC/syguard
       /Library/StartupItems/SymAutoProtect/SAVAPComm.kext/Contents/Info.plist
       /Library/StartupItems/SymAutoProtect/SAVAPComm.kext/Contents/MacOS/SAVAPComm
       /Library/StartupItems/SymAutoProtect/StartupParameters.plist
       /Library/StartupItems/SymAutoProtect/SymAutoProtect
       /Library/StartupItems/SymProtector/StartupParameters.plist
       /Library/StartupItems/SymProtector/SymProtector
    Bundles
       /System/Library/Extensions/JMicronATA.kext
       - com.jmicron.JMicronATA
       /System/Library/Extensions/PaeFireStudio.kext
       - tc.tctechnologies.driver.PaeFireStudio
       /Library/Audio/MIDI Drivers/PaeFireStudioMIDIDriver.plugin
       - tc.tctechnologies.PaeFireStudio.midiplugin
       /Library/Internet Plug-Ins/AdobePDFViewer.plugin
       - com.adobe.acrobat.pdfviewer
       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
       - com.adobe.acrobat.pdfviewerNPAPI
       /Library/Internet Plug-Ins/Flash Player.plugin
       - N/A
       /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
       - com.google.googletalkbrowserplugin
       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
       - com.apple.java.JavaAppletPlugin
       /Library/Internet Plug-Ins/o1dbrowserplugin.plugin
       - com.google.o1dbrowserplugin
       /Library/Internet Plug-Ins/Silverlight.plugin
       - com.microsoft.SilverlightPlugin
       /Library/PreferencePanes/Flash Player.prefPane
       - com.adobe.flashplayerpreferences
       /Library/PreferencePanes/SymantecQuickMenu.prefPane
       - com.symantec.quickmenu.prefpane
       /Library/PreferencePanes/SymAutoProtect.prefPane
       - SymAutoProtect
       /Library/Services/ScanService.service
       - com.symantec.ScanService
       Library/Address Book Plug-Ins/SkypeABDialer.bundle
       - com.skype.skypeabdialer
       Library/Address Book Plug-Ins/SkypeABSMS.bundle
       - com.skype.skypeabsms
    dylibs
       /usr/lib/libsymsea.1.0.0.dylib
    Apps
       /Applications/Dropbox.app
    Contents of /Library/LaunchAgents/Safe.Connect.client.plist (checksum 3405402045)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>ExitTimeOut</key>
        <integer>5</integer>
        <key>HopefullyExitsFirst</key>
        <true/>
        <key>KeepAlive</key>
        <false/>
        <key>Label</key>
        <string>scClient</string>
        <key>RunAtLoad</key>
        <true/>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/SafeConnect.app/Contents/MacOS/scClient</string>
        </array>
        <key>WorkingDirectory</key>
        <string>/Applications/SafeConnect.app/Contents/MacOS/</string>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.symantec.quickmenu.application.plist (checksum 1217750391)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>KeepAlive</key>
        <true/>
        <key>Label</key>
        <string>com.symantec.quickmenu.application</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Application Support/Symantec/SymQuickMenu/SymQuickMenu.app/Contents/MacOS/SymQuickMenu</str ing>
        </array>
        <key>RunAtLoad</key>
        <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.teamviewer.teamviewer.plist (checksum 4172461460)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Debug</key>
        <true/>
        <key>Disabled</key>
        <false/>
        <key>Label</key>
        <string>com.teamviewer.teamviewer</string>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>OnDemand</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/TeamViewer 8/TeamViewer.app/Contents/MacOS/TeamViewer</string>
        <string>--agent</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>WorkingDirectory</key>
        <string>/Applications/TeamViewer 8/TeamViewer.app/Contents/MacOS</string>
       </dict>
       </plist>
    Contents of /Library/LaunchAgents/com.teamviewer.teamviewer_desktop.plist (checksum 461628494)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Debug</key>
        <true/>
        <key>Disabled</key>
        <false/>
        <key>Label</key>
        <string>com.teamviewer.desktop</string>
        <key>LimitLoadToSessionType</key>
        <array>
        <string>LoginWindow</string>
        <string>Aqua</string>
        </array>
        <key>OnDemand</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Desktop</string>
        <string>--agent</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>WorkingDirectory</key>
       ...and 3 more line(s)
    Contents of /Library/LaunchAgents/org.macosforge.xquartz.startx.plist (checksum 3873345487)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>org.macosforge.xquartz.startx</string>
        <key>ProgramArguments</key>
        <array>
        <string>/opt/X11/lib/X11/xinit/launchd_startx</string>
        <string>/opt/X11/bin/startx</string>
        <string>--</string>
        <string>/opt/X11/bin/Xquartz</string>
        </array>
        <key>Sockets</key>
        <dict>
        <key>org.macosforge.xquartz:0</key>
        <dict>
        <key>SecureSocketWithKey</key>
        <string>DISPLAY</string>
        </dict>
        </dict>
        <key>ServiceIPC</key>
        <true/>
        <key>EnableTransactions</key>
        <true/>
       ...and 2 more line(s)
    Contents of /Library/LaunchDaemons/Safe.Connect.plist (checksum 1904970653)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>AbandonProcessGroup</key>
        <true/>
        <key>ExitTimeOut</key>
        <integer>5</integer>
        <key>HopefullyExitsFirst</key>
        <true/>
        <key>KeepAlive</key>
        <true/>
        <key>Label</key>
        <string>scManagerD</string>
        <key>OnDemand</key>
        <false/>
        <key>Program</key>
        <string>/Applications/SafeConnect.app/Contents/MacOS/scManagerD</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/SafeConnect.app/Contents/MacOS/scManagerD</string>
        <string>daemon</string>
        </array>
        <key>ThrottleInterval</key>
        <integer>2</integer>
       ...and 4 more line(s)
    Contents of /Library/LaunchDaemons/com.teamviewer.teamviewer_service.plist (checksum 3400244753)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Debug</key>
        <true/>
        <key>Disabled</key>
        <false/>
        <key>Label</key>
        <string>com.teamviewer.service</string>
        <key>OnDemand</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/TeamViewer 8/TeamViewer.app/Contents/Resources/TeamViewer_Service</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>WorkingDirectory</key>
        <string>/Applications/TeamViewer 8/TeamViewer.app/Contents/Resources</string>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist (checksum 523110921)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>org.macosforge.xquartz.privileged_startx</string>
        <key>ProgramArguments</key>
        <array>
        <string>/opt/X11/lib/X11/xinit/privileged_startx</string>
        <string>-d</string>
        <string>/opt/X11/lib/X11/xinit/privileged_startx.d</string>
        </array>
        <key>MachServices</key>
        <dict>
        <key>org.macosforge.xquartz.privileged_startx</key>
        <true/>
        </dict>
        <key>TimeOut</key>
        <integer>120</integer>
        <key>EnableTransactions</key>
        <true/>
       </dict>
       </plist>
    Contents of /Library/LaunchDaemons/tc.tctechnologies.PaeFireStudio.plist (checksum 2354694686)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>tc.tctechnologies.daemon.PaeFireStudio</string>
        <key>RunAtLoad</key>
        <true/>
        <key>KeepAlive</key>
        <false/>
        <key>ProgramArguments</key>
        <array>
        <string>/Library/Application Support/PaeFireStudio/PaeFireStudioDaemon</string>
        <string>--onDemand</string>
        </array>
        <key>Sockets</key>
        <dict>
        <key>MasterSocket</key>
        <dict>
        <key>SockFamily</key>
        <string>Unix</string>
        <key>SockPathMode</key>
        <integer>438</integer>
        <key>SockPathName</key>
        <string>/var/run/tc.tctechnologies.daemon.PaeFireStudio</string>
       ...and 6 more line(s)
    Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist (checksum 394026997)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.adobe.ARM.UUID</string>
        <key>ProgramArguments</key>
        <array>
        <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
        <string>semi-auto</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>StartInterval</key>
        <integer>12600</integer>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.apple.CSConfigDotMacCert-EMAIL-SharedServices.Agent.pl ist (checksum 3907645158)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>KeepAlive</key>
        <false/>
        <key>Label</key>
        <string>com.apple.CSConfigDotMacCert-EMAIL-SharedServices</string>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>LowPriorityIO</key>
        <true/>
        <key>Nice</key>
        <integer>10</integer>
        <key>ProgramArguments</key>
        <array>
        <string>/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices .framework/Versions/A/Support/CSConfigDotMacCert</string>
        <string>-l</string>
        <string>/Users/USER/Library/Logs/CSConfigDotMacCert.log</string>
        <string>-u</string>
        <string>EMAIL</string>
        <string>-t</string>
        <string>SharedServices</string>
        <string>-s</string>
        </array>
       ...and 4 more line(s)
    Contents of Library/LaunchAgents/com.google.GoogleContactSyncAgent.plist (checksum 2135155192)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.google.GoogleContactSyncAgent</string>
        <key>LimitLoadToSessionType</key>
        <string>Aqua</string>
        <key>ProgramArguments</key>
        <array>
        <string>/System/Library/PrivateFrameworks/GoogleContactSync.framework/Versions/ A/Resources/gconsync</string>
        <string>--sync</string>
        <string>com.google.ContactSync</string>
        <string>--periodic</string>
        </array>
        <key>RunAtLoad</key>
        <true/>
        <key>StartInterval</key>
        <integer>3600</integer>
       </dict>
       </plist>
    Contents of Library/LaunchAgents/com.spotify.webhelper.plist (checksum 4140853610)
       <?xml version="1.0" encoding="UTF-8"?>
       <!DOCTYPE plist PUBLIC "-//Apple Computer//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
       <plist version="1.0">
       <dict>
        <key>Label</key>
        <string>com.spotify.webhelper</string>
        <key>KeepAlive</key>
        <dict>
         <key>NetworkState</key>
         <true/>
        </dict>
        <key>RunAtLoad</key>
        <true/>
        <key>Program</key>
        <string>/Users/USER/Library/Application Support/Spotify/SpotifyWebHelper</string>
        <key>SpotifyPath</key>
        <string>/Applications/Spotify.app</string></dict>
       </plist>
    Root crontab
       #SqzS VERSION = 1.0.0
       #SYMANTEC SCHEDULER CRON ENTRIES.  THESE ENTRIES ARE AUTOMATICALLY GENERATED
       #PLEASE DO NOT EDIT.
       # Enc=1 Name=DefaultLiveUpdateSchedule  EvType1=1 EvType2=1 Sched=3
       57 12 * * * "/Library/Application Support/Symantec/Scheduler/SymSecondaryLaunch.app/Contents/schedLauncher" -u  1 "/Applications/Symantec Solutions/LiveUpdate.app/Contents/MacOS/LiveUpdate" "    "  "oapp"  "aevt"  "exAG" "-update LUal"
       #SqzS END SYMANTEC CRON ENTRIES
    Global login items
       /Library/Application Support/Symantec/AntiVirus/SAVDiskMountNotify.app
       /Library/Application Support/Symantec/AntiVirus/ScanNotification.app
       /Library/Application Support/Symantec/Scheduler/SymSecondaryLaunch.app
    Listeners
       launchd: afpovertcp
       launchd: afpovertcp
       kdc: kerberos
    User login items
       encore_reg
       - missing value
       AdobeResourceSynchronizer
       - missing value
    Restricted files: 569
    Elapsed time (s): 950
    Any better news here?

  • The Default Gateway Is Not Available / Problem

    Hello, I recently purchased this HP Pavileon laptop, and I've been encountering this problem very often (every 2-10 minutes).  This problem is getting extremely frustrating as absolutely nobody has been able to provide a fix for this issue.
    When the laptop is on battery mode (this does not happen when plugged in); I commonly get disconnected from my wi-fi connection and to fix it, I must run the troubleshooter. This temporarily fixes the issue by resetting the wi-fi adapter.
    What I have tried and has not worked:
    * Turn off to save power option in the driver settings (in Device Manager) untickets
    * Updated drivers
    * New power plan
    * Tried different drivers
    * Complete system restore
    The wireless adapter is Realtek RTL 8188EE.  Upon running the troubleshooter, this is all the information from the detailed information section:
    Windows Network Diagnostics
    Publisher details
    Issues foundThe default gateway is not available
    The default gateway is not availableThe default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
    Fixed
    Reset the "WiFi" adapter
    Completed
    Investigate router or broadband modem issues
    Not run
    Issues found
    Detection details
    6The default gateway is not availableFixed
    The default gateway is a device that connects a local network or computer to the Internet. A broadband modem or router is usually the default gateway.
    Reset the "WiFi" adapterCompleted
    This can sometimes resolve an intermittent problem.
    Network Diagnostics LogFile Name: 2D0FE1F0-C2C2-43B5-A857-2D2B3C4B8A51.Repair.1.etl Investigate router or broadband modem issuesNot run
    If you're connected to a hotspot or domain network, contact the network administrator. Otherwise: 1. Unplug or turn off the device. 2. Once all the lights on the device are off, wait at least 10 seconds. 3. Turn the device on or plug it back in to the power outlet. To restart a router or modem that has a built-in battery, press and quickly release the Reset button.
    Detection details
    Diagnostics Information (Network Adapter)
    Details about network adapter diagnosis:
    Network adapter WiFi driver information:
    Description . . . . . . . . . . : Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter
    Manufacturer . . . . . . . . . : Realtek Semiconductor Corp.
    Provider . . . . . . . . . . . : Realtek Semiconductor Corp.
    Version . . . . . . . . . . . : 2012.2.827.2013
    Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem8.inf
    Inf File Date . . . . . . . . . : 12 September 2013 10:17:00
    Section Name . . . . . . . . . : HP8188ee.ndi
    Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8179&subsys_197d103c
    Instance Status Flags . . . . . : 0x180200a
    Device Manager Status Code . . : 0
    IfType . . . . . . . . . . . . : 71
    Physical Media Type . . . . . . : 9
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    Information for connection being diagnosed
    Interface GUID: 7c04789b-0b43-472c-abd6-a84cb31e9053
    Interface name: Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter
    Interface type: Native WiFi
    Connection incident diagnosed
    Auto Configuration ID: 1
    Connection ID: 1
    Connection status summary
    Connection started at: 2014-07-24 04:19:49-759
    Profile match: Success
    Pre-Association: Success
    Association: Success
    Security and Authentication: Success
    List of visible access point(s): 0 item(s) total, 0 item(s) displayed
    Connection History
    Information for Auto Configuration ID 1
    List of visible networks: 1 item(s) total, 1 item(s) displayed
    BSS Type PHY Security Signal(RSSI) Compatible SSID
    Infra <unknown> Yes 100 Yes Matt
    List of preferred networks: 1 item(s)
    Profile: Matt
    SSID: Matt
    SSID length: 4
    Connection mode: Infra
    Security: Yes
    Set by group policy: No
    Connect even if network is not broadcasting: No
    Connectable: Yes
    Information for Connection ID 1
    Connection started at: 2014-07-24 04:19:49-759
    Auto Configuration ID: 1
    Profile: Matt
    SSID: Matt
    SSID length: 4
    Connection mode: Infra
    Security: Yes
    Pre-Association and Association
    Connectivity settings provided by hardware manufacturer (IHV): No
    Security settings provided by hardware manufacturer (IHV): No
    Profile matches network requirements: Success
    Pre-association status: Success
    Association status: Success
    Last AP: 98-fc-11-88-61-b8
    Security and Authentication
    Configured security type: WPA2-PSK
    Configured encryption type: CCMP(AES)
    802.1X protocol: No
    Key exchange initiated: Yes
    Unicast key received: Yes
    Multicast key received: Yes
    Number of security packets received: 0
    Number of security packets sent: 0
    Security attempt status: Success
    Connectivity
    Packet statistics
    Ndis Rx: 34302
    Ndis Tx: 32619
    Unicast decrypt success: 0
    Multicast decrypt success: 0
    Unicast decrypt failure: 0
    Multicast decrypt failure: 0
    Rx success: 0
    Rx failure: 0
    Tx success: 0
    Tx failure: 0
    Tx retry: 0
    Tx multiple retry: 0
    Tx max lifetime exceeded: 0
    Tx ACK failure: 0
    Roaming history: 0 item(s)
    Diagnostics Information (Wireless Connectivity)
    Details about wireless connectivity diagnosis:
    For complete information about this session see the wireless connectivity information event.
    Helper Class: Auto Configuration
    Initialise status: Success
    Information for connection being diagnosed
    Interface GUID: 7c04789b-0b43-472c-abd6-a84cb31e9053
    Interface name: Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter
    Interface type: Native WiFi
    Result of diagnosis: There may be problem
    Diagnostics Information (Wireless Network Adapter)
    Details about wireless network adapter diagnosis:
    For complete information about this session see the wireless connectivity information event.
    Helper Class: Native WiFi MSM
    Initialise status: Success
    Information for connection being diagnosed
    Interface GUID: 7c04789b-0b43-472c-abd6-a84cb31e9053
    Interface name: Realtek RTL8188EE 802.11b/g/n Wi-Fi Adapter
    Interface type: Native WiFi
    Profile: Matt
    SSID: Matt
    SSID length: 4
    Connection mode: Infra
    Security: Yes
    Connect even if network is not broadcasting: No
    Result of diagnosis: There may be problem
    Network Diagnostics LogFile Name: 2D0FE1F0-C2C2-43B5-A857-2D2B3C4B8A51.Diagnose.0.et​l
    Other Networking Configuration and LogsFile Name: NetworkConfiguration.cab Collection information Computer Name: LAPTOP Windows Version:6.3Architecture:x64Time:24 July 2014 04:34:47
    Windows Network Diagnostics Detects problems with network connectivity. Package Version:1.0Publisher:Microsoft Windows

    Run the HP Support Asssitant's Tune up application. There should be a new BIOS available. sp66866
    Have you installed the latest Windows 8.1 updates?
    Do not install optional video graphics updates.
    I was runnning into a similar problem with my HP product loan Envy Spectre 13 TouchSmart Ultrabook until I did the updates. I had upgraded my wireless router to a model with 802.11AC specification.
    Invoke the Device Manager and ensure that the box next to Allow this computer to turn off this device to save power is unchecked.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

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