Finder window becomes blank while searching

Greetings!
Could you please help me regarding finder problems. I scan the forum for this but found no solution. Recently, when I use the finder help menu, the screen became blank but the icon "searching" is still visible. This means that the computer is trying to tell me that the process is on going. However, its been more than 30 minutes and yet I could not see any search items. At times, there searched items that will appear but it can't be clicked. If I use the home button, it will open but cannot be clicked
hope anyone can help me.
Thanks

Welcome to Apple Discussions!
I guess you're not actually referring to a finder issue, but a well known problem with Help Viewer.
Follow Dr. Smoke's excellent instructions:
Reset Help Viewer
Most Help Viewer problems are the result of corrupted Help Viewer cache or preferences files. The following steps will resolve such problems:
Quit (Command-Q) Help Viewer if it is open.
Open your Home > Library > Preferences folder.
Trash the following three files, it extant:
com.apple.help.plist
com.apple.helpui.plist
com.apple.helpviewer.plist
Open your Home > Library > Caches folder.
Trash the com.apple.helpui folder.
Empty the Trash.
(Optional for Tiger users) If you are using Tiger, check your account's Login Items for iTunes Helper. If you find iTunes Helper in your account's Login Items:
Select iTunes Helper in the list of Login Items.
Click [-] to remove iTunes Helper from the list of Login Items.
Restart your Mac.
These additional steps are recommended under Tiger as iTunes Helper can cause the problem to recur the second time you launch Help Viewer after performing steps 1-6. You may elect to skip step 7, but if the problem recurs, we recommend performing steps 1-7 under Tiger.
When you next launch Help Viewer, you may notice that the Library menu (Tiger, Panther), Home pop-up button (Tiger), or the Help Center (Jaguar) lists Help for only a few applications. This is not a problem. When you next launch applications that provide Help via Help Viewer, their Help will again be listed in the Library menu or Help Center.
http://thexlab.com/faqs/helpviewer.html

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Message was edited by: Carolyn Samit

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Finder window becomes blank while searching

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