Finger print reader does not work

i followed the directions and my print was scanned, rescanned,and the edges were scanned and accepted but the reader does not react when the phone is locked....i deleated and rescanned and followed all directions which accepted my finger print....once again thereader does not unlock the phone...any suggestions?

I looked for software and found a suggestion which I down loaded. Now the finger print reader does not work either on Internet Explorer or on Firefox. So I had to do a reset to an early time to get rid of that soft ware. We are back to where I started, with the finger print reader working fine on Explorer 11 and it does not work at all on FireFox. There must be some work around, has this not occurred with other folks.

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My finger print reader is not working and this unknown driver is not installing HP4230s

my finger print reader is not working and i have tried the downloads available on hp website and many other but its not showing in the area where we configure the passwords for the pc
and my other problem is as i have updated my pc to win 8 or 8.1 this device is not getting installed the hardware id is : ACPI\VEN_HPQ&DEV_0004
kindly solve these problems as i really want to use this finger print and i dont know what is this unknown device all about

my hp envy mp notebook fingerprint is not working, give the software for it !

T410i - Finger print reader is not working

I have an unique case. Finger print reader is working fine while registering finger prints but not working while login or when prompts for authentication. !!!

Tried re-installing the fingerprint reader driver? Is the Client Security Solution installed as well?
*Non Lenovo employee*
I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =)

Finger Print reader does not link to Win7 Logon Screen

Win7 Ultimate 64 bit
FingerPrint software 5.9.4
Biometric link to windows Logon accepted
MS Server domain client
At system boot, the logon screen appears and the fingerprint light is "on". I scan my finger, the light blinks once and no submission of the saved Windows password to the logon window. I must key in password.
Lenovo support asked me to uninstall software, BIOS clear saved finger prints then re-install (and re-register). I have done this twice with no change.
This was working until I had to break the domain connection (server change) and re connect to the domain with the same logon/password. It was at this time that the finger print reader stopped passing the biometric password to the OS.
Any thoughts on how to re-connect reader to logon?
Solved!
Go to Solution.

This was working until I had to break the domain connection (server change) and re connect to the domain with the same logon/password. It was at this time that the finger print reader stopped passing the biometric password to the OS.
Any thoughts on how to re-connect reader to logon?
I am using 5.9.4 with no problem, although I seem to recall having to go into the Fingerprint software and make some innocuous setting change, then change it back. But I was changing a lot of things at the time and don't know for sure if that had any effect.
Are you able to log onto the domain by manually entering your password? If not, may need to re-add the computer to the domain.
W520 | FHD | i7-2720QM | 8GB RAM | nVidia Quadro 1000M | Intel 510 120GB SSD | Seagate 7200rpm 500GB HDD
T510 | 1366x768 | [email protected] | 8GB RAM | nVidia NVS 3100M | Seagate 7200rpm 500GB HDD
T61p | 1920x1200 | [email protected] | 4gb RAM | nVidia Quadro FX 570M | Hitachi 320GB HDD | (broken frame, now a file server)

Finger print reader will not work with password manager

i have the finger print reader working fine to log into windows but when i select advanced options for a password protected site in password manager,and custom security level ,when i click on protect with finger print,it says i have not enrolled any finger prints with client security solution,when i check the fingerprint tab in client security solution it shows my fingerprints what i have stored,why is this conflict happening?when i check my web email i want to be able to swipe my finger and log in not keep typing my password in,anybody know how to sort this??

Hi,
I have the same problem, help me please.
I have the 3000 N200 notebook, when I use the finger print to log on using the windows vista logon it work fine, but if I try to use it with ThinkVantage technology (such password manager) it told me that the device is not installed.
(Sorry for my english.)

Finger Print Scanner is not working after downloading new operating system 8.1

hi,
recently i have installed new OS windows 8.1 for my HP PAVILION DV6 laptop, but my bluetooth and finger print scanner is not working. can any one suggest me solve my problem..
txs
best regards
karim

Hi @sam1211 ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6 Notebook and Bluetooth and HP Simplepass complications since doing a Windows upgrade. Here is a link to the HP Support Assistant. Just download and run the application. Just to make sure all drivers and software are updated as well.
Here is a document on troubleshooting and using Bluetooth if needed. Under the tips for finding a Bluetooth device, there is a section on making sure the wireless communication is turned on. This is an important section.
Here is another document with some great information about Bluetooth fixes.
Here is a link to troubleshoot the HP Simplepass software.
The HP SimplePass Identity Protection Software must be updated to v8.00.57 or later. Here is a link to download the latest. You will have to uninstall the old software.
Hope this helps you with the Bluetooth and HP Simplepass.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Tecra M5: finger print sensor is not working properly since a drink was spilt into the keyboard

My finger print sensor is not working properly since a drink was spilt into the keyboard. When booting up, it automatically "fails" 5 times in a row (without any attempts to swipe a finger), then defaults to password entry to boot the machine's hard drive.
This is not a problem and all i want to do is disable the finger print sensor, but cannot work out how to do this. I've tried uninstalling the driver, which I seemed to do without any problems, but when rebooting, the sensor still seems active, and still goes through the same process.
Everything else works fine and this is just a minor niggle, but I'd like to remove the annoyance of it beeping at me 5 times while it does its thing!
Can anyone tell me how I completely disable it?
Thank you.

Have you removed the fingerprint software? If yes check if in device manager is listed some unknown device. Please post the result.
Maybe you can try to disable this unknown device and it will not be recognized as new hardware every time when you start the notebook.

Ipad 2 Print button does not work after 6 upgrade?

Since we upgraded to iOS6, our print button does not work and does not find our printer. It was working fine until iOS6. Called an Apple Technician and he had me reset, which wiped out all of my saved information but didn't fix the print. He then started talking about a restore but the phone line went dead. Has anyone had this problem?

Today's iOS 6.1 update fixed the printer problem.

The print tab does not work in mapquest

The print tab does not work in mapquest

You are on the right track to getting the printer installed regarding firewall but perhaps it has saved in a different port on your computer than can communicate correctly. Search Devices and Printers on the Windows 8 PC so you can pull up the printers' folder. Do you see the Officejet 6500 in here (meaning have you installed it again)? If you do not see it here, check your Print Server Properties and make sure the driver is not in here either, if so remove it. Restart the Print Spooler. Make sure you uninstall it completely and shut down the PC (see video link on how to uninstall HP drivers and restart the print spooler in Windows 8 if needed).
Remember to re-install the Full Feature Software and Drivers (for your OS and region) when the PC reboots. Try the test print and if it does not print:
1. Right-click on it and select Printer Properties.
2. Under the Ports tab make sure you see the printer's IP address here or a serial number. Sometimes the HP network -rediscovery ports can be tricky.
3. When the printer is high-lighted in this window, click Add Port.
4. Select Standard TCP/IP and follow the rest of the prompts in the Wizard to enter in the printer's current IP address.
5. Try to print.
If this does not help you, you may have other computer problems.
Have you ever installed a printer on this PC before?
What is the name of the anti-virus software you use?
Are you on a server, proxy, or other elaborate wireless setup?
Answer those questions for me please if the above information does not help you. I will do my best to assist.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Print queue does not work

Since the update I did from Tiger to Leopard the Print Queue does not work. When I print a document the printer starts to jump up and down on the Dock for more than 5 minutes. Printing finishes and the icon of the printer is still "dancing" on the Dock. If I try to open Print Queue the window does not open immediately but after a long time and I can't see the printing documents that are waiting in the queue. As a result I can't stop or pause or delete a printing document. The same thing happens if I try to open Print Queue from the Print & Fax Preferences' window. The window opens after a long delay and nothing can't be controlled from this window. I forgot to say that the printer icon remains on the Dock and Force Quit is the only option I have when trying to quit it.
I have tried Permissions Repair. Nothing happened. I installed the latest driver. The problem is still there. Only after Reseting Printing System the problem is fixed but until the first reboot. If I restart the computer then the problem appears again and the only thing I can do is to Reset again the Printing System. So, if I want to control the printing procedure, I have to Reset Printing System after every restart!!! Any help???
P.S. I have a Canon iP4500 but I don't think that the printer is the problem because with Tiger I had never face this problem and I have also printed with this printer from a MacBook running Leopard with no problems.

1) I tried Print Therapy and after I had repaired Permissions the problem was solved (some permission problems were found) until the next restart.
2) Then I tried to stop and start again the cupsd process and again the problem was solved until the next restart of the computer.
3) Then I replaced the cupsd.conf file with a new one but the app asked to restart the computer and after this the problem was back.
4) Print Therapy does not find any problems neither in the properties of the root user nor in the current user or any other group.
5) Also the verification of the temporary files find no problems.
In conclusion I think that the problem lies in the cupsd process because when stopped and restarted (we can forget that by Repairing Permissions actually we restart cupsd) I have no problem until the next restart of the computer.

How come when I try to print from my iPad for example Tim Horton's WiFi to mu home Airprint printer it does not work.

How come when I try to print from my iPad for example Tim Horton's WiFi to mu home Airprint printer it does not work.

The Airprint printer must be on the same local network (LAN) for Airprint to work. You cannot print to your home printer using the WiFi at Tim Horton's.
See: http://support.apple.com/kb/ht4356

Portege R700 Finger Print Reader suddenly not recognised from OS

Hello,
I have been searching for a solution
My R700 on Win7 was working flawlessly using the finger print scanner. At some point without any reason the
hardware (finger print reader to login) was not recognized by the OS anymore.
- I tried to remove the driver software, reinstalled it
- updated it and so on resulting that the hardware was not found.
- I even removed all relevant entries from the registry - no go.
- the Authentic Finger Print software starts up, but only giving an error that the FP-reader is not present.
Is there a way to remove the stored fingerprint manually by deleting the manually.
The hardware is working according to the support. (Machine was send in)
However I do not wish to re-setup the entire machine (it is a business notebook) just to get this to work?
Any hints or step by step intro to achieve this?
I could not find a descritpion on how to remove fingerprints (cause I suspect that is the problem) manually since the software to do this does not start up.
Any input would be appreciated.
Best regards
julian

If you don't see the fingerprint hardware or unresolved devices in Device Manager then the device is either disabled in the BIOS or the fingerprint sensor is faulty or loose, or there was a liquid spill causing corrosion.

Hp 2727nf printer driver does not work in osx 10.7, hp 2727nf printer driver does not work in osx 10.7

hp laserjet 2727 nf driver in osx lion does not work, It crashes the application and sends an error message?

Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are having some issues with adjusting the power save mode settings on your Laserjet P1606dn. I can help with that. First make sure the printer is plugged directly into a wall outlet and not a surge protector. If the printer is connected with an ethernet cable to a router then you may be able to do this instead:On the printer hold down the button that looks like a sheet of paper with an arrow on it for about ten seconds. This should print out a report.On your Mac open a browser and enter the printer's IP Address in your Address bar exactly as it appears on the page. When you are finished click on enter/return.This will open the printer's Embedded Web Server. In here you may be able to find some options to adjust the power save settings.If the above does not work then this troubleshooting may assist you with the utility:Go to Applications, and if you have it open the Hewlett-Packard folder.Run HP Uninstaller to remove any existing software from you system.On the Mac go to the Apple icon and Sytem Preferences.Open Printers and Scanners.Hold down the Command key and click on the picture of your printer on the left.Click on Reset Printing System.Go to Applications and Utilities.Open Disk Utility.Click on Macintosh HD on the left.Click on Verify Disk Permissions. This should take about ten minutes.Click on Repair Disk Permissions. This should take about ten minutes.Restart your Mac.Plug in the USB cable between the printer and the router.Check for Product Updates on your Mac.Try running the tool again.If this resolves everything please let others know by clicking on Accept as Solution below my post.
I hope this helps and I hope you have a great day!

Adobe Reader does not work-how to use adobe reader on Lion

I was trying to print an international label on eBay via Adobe Reader, and was very dissapointed and shocked that it does not work on Lion.
I was so happy that I figured out how to use adobe reader on Lion, and hope I can help anyone else who is frusterated too.
Step 1. Download Google Chrome
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Thanks Shelly! I too was having trouble and thought it was something wrong with my Mac. I still have a big though. When I try to print the saved pdf file, I get a pop-up that says "The document could not be printed. There are no selected pages to print" even though I am looking at the complete doc. It's there and in my print prompt "all pages" are selected to print. The way I got around this, is by emailing the pdf file to a gmail address and viewing the attachment via Google Docs. It loads perfectly and prints without a problem.
Carla

Back and forth with two finger in folders does not work

It is sad, that back and forth with two fingers does not work in Itunes, Folders, or somewere else than in Safari. You can put the settings back thwo three fingers but than you cannnot mark text with three fingers. It would be nice just to use two finger everywher to go back an forth

Would be nice positive posts too ..

Finger print reader does not work

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