Fios TV Apps - Windows

Just wondering why Verizon doesn't have a Windows based app for Fios. You sell the phones. Shouldn't you support the OS?

kevt1964 wrote:
My only real complaint with Verizon FIOS is the lack of Windows app for my phone or tablet. Sure a lot of Windows 8 PCs and tablets out there that need an app. Would sure seem that this could be addressed after years of questions on this.
Verizon is not at all Windows focused. In fact, in my opinion they are don't know Windows exists (well that's an exaggeration, sorry.) When their FiOS Mobile app first appeared on IOS and then Android. Whenever Windows browsers are updated their websites break and take forever to be fixed, even though the updates are generally available to developers for testing well ahead of the general release of those Windows products.

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I am trying to use the new FIOS Mobile app on my Android tablet. This should allow me to watch some live TV, however when I try to connect to a channel it tells me I need to be connected to my broadband router.
In my setup at home my FiOS broadband router does not handle wireless connections, only wired. I have a separate wireless AP that does this. Why should it matter where I get my wireless connection from, as long as I am connected?
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billosaur wrote:
Someone may have thought this was a great idea, but it's very frustrating to download an app, know that you meet all the criteria for using it, then be unable to use it because the app is unable to differentiate successfully that you are, in fact, on you home network. There's one router in my home, it's a Verizon router, and the app should be smart enough to know this. It's obvious that this app was rushed out without a throrough enough suite of tests, because something this simple should not happen. Is there a ticket in place for this? Is the application support group actively trying to rectify this problem? I'll give Verizon a while to sort it out, but this doesn't please me.
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LawrenceH wrote:
I have been trying to get the FiOS Remote app to work, but it keeps giving me problems with the sign on. I don't think my sign on is the issue.
My signon works for ...
1. My FiOS app - in which I can pull my account information
2. the Verizon mobile website - in which I can login and see all my information
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I know this error is erroneous because of my ability to login everywhere else.
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Hi, I know that app requires that you are connected to the wifi in your home and not on the iphone's 3g. If you have verified that you are on the Actiontec WiFI (not a second router's wifi) and that your login is correct at all those sites, then you might need to email the dev from the apple store. It gives you a link to email them there.

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LawrenceH wrote:
I have been trying to get the FiOS Remote app to work, but it keeps giving me problems with the sign on. I don't think my sign on is the issue.
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I know this error is erroneous because of my ability to login everywhere else.
Please advise on what I can do next.
Hi, I know that app requires that you are connected to the wifi in your home and not on the iphone's 3g. If you have verified that you are on the Actiontec WiFI (not a second router's wifi) and that your login is correct at all those sites, then you might need to email the dev from the apple store. It gives you a link to email them there.

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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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Connected TVs
Blu-ray Players
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D8000
D7900
D7050
D7000
D6500
D6450
D6400
D6300
D6050
D6000
PDP D6900
D5550
ES6100
ES6150
ES6500
ES6550
ES6580
ES6600
ES6820
ES6900
ES7100
ES7150
ES7500
ES7550
ES8000
BD-D7500
BD-D7000
BD-D6700
BD-D6500
BD-D5500
BD-D5300
BD-E5500
BD-E5900
BD-E6500

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