Firefox 18 crashes upon opening Facebook every time
I just updated to 18.0 yesterday. Since then, Facebook will crash FF upon login without fail. I can get to the main page (where I'd log in) but as soon as my home page starts to load, Firefox is unresponsive. I haven't noticed any issue with any other websites.
Flash and Java are all up to date, and I've checked my plug ins. I didn't have any issues with 17.xx, whatever was before 18 on the Release Channel. Any possible solutions/ troubleshooting I may have missed?
I'm running OSX 10.7.5, FF 18.0.
No such luck :(. Cleared everything (cookies, cache, etc) from Firefox and completely exited. Opened up Chrome and was able to get into Facebook. Turned off chat and logged out, but FF still crashes after I try to log in.
Similar Messages
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Firefox crashes upon open - won't send crash report; crash report info summarized below
I have one computer that crash every time I start Firefox. Ocassionally the firefox window will appear for less than a second and then the Crash Report Window shows up; most times it goes right to Crash Report Window. Then it is for some reason unable to send the crash repor; it keeps looping back to the crash report. I've checked my modem and router are operating correctly; I have another computer that's working fine. I've run scan for Trojans, viruses and still see the problem. Any help would be very much appreciated as I'm stuck at this point. For what it's worth, Internet Explorer has the same problem, crashing upon opening.
== Crash ID(s) ==
not availableHello. I have a similar problem to the question of Ryan Vaught, (Firefox crashes upon open - won't send crash report; crash report info summarized below [MY] Firefox version: prior one to 3.6.7 Operating System: Windows XP Provessional). Mine is a bit different tho. Firefox seems to be crashing and my internet crashes right with it. When it does this, it also takes out some Win32 system .exe files. I too have ran AVG (Full Coverage /Purchased one) and then updated to Viper (Sunbelt Software) and it comes up clean of any viruses, etc. Once it crashes and I close Firefox, the crash report request comes up. When I hit send, it says it cannot be sent with no additional information as to why. I just updated Firefox to 3.6.7 and sure hope this helps, but it almost always happens when I am playing games that use flash. I can send a screenshot if you need it and feel free to edit my question if need be. I've checked my Viper settings and can get to all the websites so far trying to rule it out. Deleted my internet set up and then added it back as a new connection (hope that made sense), so I don't know who to be asking this question of, but hoping you may know the answer why I can't send the crash report. Whew! Sorry for the lengthy question/issue. Your help is greatly appreciated!! Carolyn Burnam
<blockquote>removed personal email -MJB</blockquote> -
Firefox crashes upon opening, and randomly - Windows XP.
What I'm experiencing is that FireFox crashes upon most start-ups. it also crashes randomly. Be it known, it has been doing this in safemode, too. It has been doing this before any plugins were installed, and it has been doing it since FireFox 12 or FireFox 13.
Oddly enough, my folder for where the crash reports SHOULD go is completely empty.
Current version: 22.0
What should I do from here?Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you. -
I cannot get Firefox to even open on my Mac desktop. It crashes every time I try to use it and it will not even allow me to send a report. Some sites I need to visit caution me not to use Safari, but that Firefox is safe. If I cannot even get it to open, how am I supposed to use or fix any problem with Firefox.
It just suddenly started to crash on its own and I am not a computer wiz, so what do I do on my Mac to successfully open and use Firefox as a browser?You can try to start Firefox in <u>[[Safe Mode|Safe Mode]]</u> by holding down the Options key.
*https://support.mozilla.org/kb/Safe+Mode -
<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/867496]]</blockquote>
I upgraded to Firefox 6.0 on my desktop and now every time I turn my computer and start Firefox, it opens two windows one is my normal homepage and the other is the Firefox welcome page. I do not need to see the firfox welcome page in a separate window every time I start Firfox. Can you help me fix this? thank you.<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/867496]]</blockquote>
I upgraded to Firefox 6.0 on my desktop and now every time I turn my computer and start Firefox, it opens two windows one is my normal homepage and the other is the Firefox welcome page. I do not need to see the firfox welcome page in a separate window every time I start Firfox. Can you help me fix this? thank you. -
I have a MAC: 2006, but intel Core Duo; version 10.4.11
I have had some difficulties with my Firefox recently: crashing occasionally, not always loading a page on the first try, saved e-mails or passwords working off and on. I trashed my current version of Firefox (I was told by my tech guys to uninstall it and download a new version, but I couldn't find an uninstall package for mozilla, so I dragged it to the Trash) and I uninstalled flip4MAC, too. I tried to download version 4, but my system could not run it, so I downloaded 3. 16. 12 - it worked really great for a while, but then started to revert to its old problems and my tech guys said I might not have done a complete uninstall- I am a bit of a techno-peasant, so I may have not done it properly. In the meantime, I upgraded my Internet service with Bell and was going to download Snow Leopard- I have Tiger- to see if that helped, but after the upgrade, Mozilla won't even open at all; the window comes up with a tab that says "restore session" and it freezes immediately and then closes with a crash report and an icon in the apps bar called "Crash Reporter." I have copied the incident report and am including it with this email. Bell tech support says it is not their issue, it's mine, which I think is probably correct, but why did it completely crash after the upgrade?
I did go on Mozilla Firefox's website for support through Safari, and tried all the suggestions, but Safari's Mozilla Firefox only displays the search bar and not the address bar, so I used the tip to got ''library/,'' etc to get the crash i.d. I was able to get the i.d., but when I typed in the url with my crash id, I got an error message: File not Found. I tried it more than once, so I copied it from one of the reports sent to you guys and I only hope that you are able to use the crash info I submitted below (after Trouble shooting info).We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article. -
Safari crashes when I try to view on Fancast. Firefox crashes upon opening
Here is the safari crash report. It also closes out my mail and other applications when it crashes. thank you.
Date/Time: 2009-06-02 20:25:05.132 -0400
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [59]
Version: 3.2.1 (4525.27.1)
Build Version: 1
Project Name: WebBrowser
Source Version: 45252701
PID: 199
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x101ae0e0
Thread 0 Crashed:
0 ATS 0x967bc41c RestoreGlyphCacheMonikers(unsigned char) + 116
1 ATS 0x96795404 ReconnectToATSServer(int, unsigned char) + 308
2 ATS 0x967951d4 atsServerDied(__CFNotificationCenter*, void*, __CFString const*, void const*, __CFDictionary const*) + 204
3 com.apple.CoreFoundation 0x9f4f851c __CFXNotificationPostEntry + 164
4 com.apple.CoreFoundation 0x9f4f83c4 __CFXNotificationHandleMessage + 300
5 com.apple.CoreFoundation 0x9f4f820c __CFXNotificationReceiveFromServer + 192
6 com.apple.CoreFoundation 0x9f4d3654 __CFMachPortPerform + 176
7 com.apple.CoreFoundation 0x9f4d3568 __CFRunLoopDoSource1 + 152
8 com.apple.CoreFoundation 0x9f4c5c80 __CFRunLoopRun + 1556
9 com.apple.CoreFoundation 0x9f4c52b0 CFRunLoopRunSpecific + 268
10 com.apple.HIToolbox 0x9fbaab20 RunCurrentEventLoopInMode + 264
11 com.apple.HIToolbox 0x9fbaa1b4 ReceiveNextEventCommon + 380
12 com.apple.HIToolbox 0x9fbaa020 BlockUntilNextEventMatchingListInMode + 96
13 com.apple.AppKit 0x9250f734 _DPSNextEvent + 384
14 com.apple.AppKit 0x9250f3f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
15 com.apple.Safari 0x00007f20 0x1000 + 28448
16 com.apple.AppKit 0x9250b93c -[NSApplication run] + 472
17 com.apple.AppKit 0x925fc458 NSApplicationMain + 452
18 com.apple.Safari 0x000b779c 0x1000 + 747420
19 com.apple.Safari 0x000b74a0 0x1000 + 746656
Thread 1:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.WebCore 0x0104dee0 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore 0x0100a6a8 WebCore::IconDatabase::iconDatabaseSyncThread() + 424
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x9f4c59ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9f4c52b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x90b2db7c +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x9f4c59ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9f4c52b0 CFRunLoopRunSpecific + 268
4 com.apple.Safari 0x001112bc 0x1000 + 1114812
5 com.apple.Safari 0x00111370 0x1000 + 1114992
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x9f4c59ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9f4c52b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x90b2ca3c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9001f48c select + 12
1 com.apple.CoreFoundation 0x9f4d8240 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.Foundation 0x90b0c644 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.Syndication 0x9ba3b42c -[AsyncDB _run:] + 192
4 com.apple.Foundation 0x90b054d8 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 ...romedia.Flash Player.plugin 0x064f96a0 Flash_EnforceLocalSecurity + 2023600
3 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...romedia.Flash Player.plugin 0x062fc0b4 dyldstubwrite + 98165932
3 ...romedia.Flash Player.plugin 0x06316f38 Flash_EnforceLocalSecurity + 47432
4 ...romedia.Flash Player.plugin 0x062fc6c0 dyldstubwrite + 98167480
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900707e8 pthreadcond_timedwait_relativenp + 556
2 ...ple.CoreServices.CarbonCore 0x904203c4 TSWaitOnSemaphoreCommon + 176
3 ...ple.CoreServices.CarbonCore 0x90428364 TimerThread + 60
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x9f4c59ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x9f4c52b0 CFRunLoopRunSpecific + 268
4 com.apple.CoreFoundation 0x9f4d4710 CFRunLoopRun + 52
5 ...orks.movemediaplayer.plugin 0x10aca738 main + 765968
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10adcb10 main + 840680
5 ...orks.movemediaplayer.plugin 0x10adca24 main + 840444
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 12:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5770c main + 294884
5 ...orks.movemediaplayer.plugin 0x10a5767c main + 294740
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 13:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10ac0548 main + 724512
5 ...orks.movemediaplayer.plugin 0x10ac034c main + 724004
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 14:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10ac0548 main + 724512
5 ...orks.movemediaplayer.plugin 0x10ac034c main + 724004
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 15:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10ac0548 main + 724512
5 ...orks.movemediaplayer.plugin 0x10ac034c main + 724004
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 16:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10ac0548 main + 724512
5 ...orks.movemediaplayer.plugin 0x10ac034c main + 724004
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 17:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10ac0548 main + 724512
5 ...orks.movemediaplayer.plugin 0x10ac034c main + 724004
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 18:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 19:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 20:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 21:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 22:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 23:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 24:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 25:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 26:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 27:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5e950 main + 324136
5 ...orks.movemediaplayer.plugin 0x10a5e8c4 main + 323996
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 28:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a5af84 main + 309340
5 ...orks.movemediaplayer.plugin 0x10a5aef0 main + 309192
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 29:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a39364 main + 171068
5 ...orks.movemediaplayer.plugin 0x10a39060 main + 170296
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 30:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10a39830 main + 172296
5 ...orks.movemediaplayer.plugin 0x10a39084 main + 170332
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 31:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10a39764 main + 172092
5 ...orks.movemediaplayer.plugin 0x10a390cc main + 170404
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 32:
0 libSystem.B.dylib 0x90040df8 machwaituntil + 8
1 libSystem.B.dylib 0x90040bc4 nanosleep + 388
2 libSystem.B.dylib 0x90044398 usleep + 88
3 ...orks.movemediaplayer.plugin 0x109fdcd4 dyldstubfrexp + 276962772
4 ...orks.movemediaplayer.plugin 0x10bd08a8 main + 1839488
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 33:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a08834 dyldstubfrexp + 277006644
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 34:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a08b7c dyldstubfrexp + 277007484
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 35:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10bcc544 main + 1822236
5 ...orks.movemediaplayer.plugin 0x10bc4844 main + 1790236
6 ...orks.movemediaplayer.plugin 0x109cd5e4 dyldstubfrexp + 276764388
7 ...orks.movemediaplayer.plugin 0x10bc063c main + 1773332
8 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 36:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10bcc544 main + 1822236
5 ...orks.movemediaplayer.plugin 0x10bc4d34 main + 1791500
6 ...orks.movemediaplayer.plugin 0x109d05c0 dyldstubfrexp + 276776640
7 ...orks.movemediaplayer.plugin 0x10bc0660 main + 1773368
8 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 37:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10bcc544 main + 1822236
5 ...orks.movemediaplayer.plugin 0x10bc5764 main + 1794108
6 ...orks.movemediaplayer.plugin 0x10aa5b60 main + 615480
7 ...orks.movemediaplayer.plugin 0x10aa57b0 main + 614536
8 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 38:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10bcc544 main + 1822236
5 ...orks.movemediaplayer.plugin 0x10bc5ee8 main + 1796032
6 ...orks.movemediaplayer.plugin 0x10a7a6a4 main + 438140
7 ...orks.movemediaplayer.plugin 0x10aaf94c main + 655908
8 ...orks.movemediaplayer.plugin 0x10be68e0 main + 1929656
9 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 39:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 ...orks.movemediaplayer.plugin 0x10a7f270 main + 457544
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10adcb10 main + 840680
5 ...orks.movemediaplayer.plugin 0x10adca24 main + 840444
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 40:
0 libSystem.B.dylib 0x90040df8 machwaituntil + 8
1 libSystem.B.dylib 0x90040bc4 nanosleep + 388
2 libSystem.B.dylib 0x90044398 usleep + 88
3 ...orks.movemediaplayer.plugin 0x109fdcd4 dyldstubfrexp + 276962772
4 ...orks.movemediaplayer.plugin 0x10bd08a8 main + 1839488
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 41:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a08834 dyldstubfrexp + 277006644
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 42:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a803e8 main + 462016
4 ...orks.movemediaplayer.plugin 0x10a08b7c dyldstubfrexp + 277007484
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 43:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10bcc544 main + 1822236
5 ...orks.movemediaplayer.plugin 0x10bc4844 main + 1790236
6 ...orks.movemediaplayer.plugin 0x109cd5e4 dyldstubfrexp + 276764388
7 ...orks.movemediaplayer.plugin 0x10bc063c main + 1773332
8 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 44:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10bcc544 main + 1822236
5 ...orks.movemediaplayer.plugin 0x10bc4d34 main + 1791500
6 ...orks.movemediaplayer.plugin 0x109d05c0 dyldstubfrexp + 276776640
7 ...orks.movemediaplayer.plugin 0x10bc0660 main + 1773368
8 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 45:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10bcc544 main + 1822236
5 ...orks.movemediaplayer.plugin 0x10bc5764 main + 1794108
6 ...orks.movemediaplayer.plugin 0x10aa5b60 main + 615480
7 ...orks.movemediaplayer.plugin 0x10aa57b0 main + 614536
8 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 46:
0 libSystem.B.dylib 0x90053f88 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90053de4 pthreadcondtimedwait + 676
2 ...orks.movemediaplayer.plugin 0x10a7f25c main + 457524
3 ...orks.movemediaplayer.plugin 0x10a802f4 main + 461772
4 ...orks.movemediaplayer.plugin 0x10bcc544 main + 1822236
5 ...orks.movemediaplayer.plugin 0x10bc5ee8 main + 1796032
6 ...orks.movemediaplayer.plugin 0x10a7a6a4 main + 438140
7 ...orks.movemediaplayer.plugin 0x10aaf94c main + 655908
8 ...orks.movemediaplayer.plugin 0x10be68e0 main + 1929656
9 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000967bc41c srr1: 0x000000000000d030 vrsave: 0x0000000000000000
cr: 0x24024244 xer: 0x0000000000000004 lr: 0x00000000967bc3e8 ctr: 0x00000000900011c8
r0: 0x0000000010031ff0 r1: 0x00000000bfffe770 r2: 0x00000000a675ab38 r3: 0x0000000000000000
r4: 0x0000000000000000 r5: 0x00000000a675ab34 r6: 0x00000000ffffffff r7: 0x0000000000000000
r8: 0x0000000000000ff0 r9: 0x000000000017c010 r10: 0x0000000000000000 r11: 0x00000000a03b3740
r12: 0x00000000900011c8 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000aba7 r19: 0x0000000000000000
r20: 0x00000000101374c3 r21: 0x00000000bc343db9 r22: 0x0000000001b147a8 r23: 0x00000000af4a8480
r24: 0x0000000001b143d0 r25: 0x000000000a372b90 r26: 0x0000000000000001 r27: 0x00000000000000e2
r28: 0x00000000a67652d8 r29: 0x00000000101ae000 r30: 0x00000000a675e570 r31: 0x00000000967bc3b8
Binary Images Description:
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0x9675a000 - 0x9680bfff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96ccf000 - 0x96ce5fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96ce7000 - 0x96d07fff libKoreanConverter.dylib /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x96d15000 - 0x96d23fff libSimplifiedChineseConverter.dylib /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x96d2b000 - 0x96d3efff libTraditionalChineseConverter.dylib /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x976f7000 - 0x97716fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97b40000 - 0x97b86fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x97ba8000 - 0x97c5ffff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x97e75000 - 0x97e8ffff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x97f08000 - 0x97f09fff libGLSystem.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x97f0b000 - 0x97f49fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9827b000 - 0x98291fff com.apple.audio.CoreAudioKit 1.0 (1.0.0d1) /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x9ba38000 - 0x9ba6efff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9ba8e000 - 0x9baa0fff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x9d469000 - 0x9d52afff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9d555000 - 0x9d595fff com.apple.glut 3.3.8 (GLUT-3.3.8) /System/Library/Frameworks/GLUT.framework/Versions/A/GLUT
0x9d5be000 - 0x9d5fdfff com.apple.QuickTimeFireWireDV.component 7.6 (1290) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x9d606000 - 0x9d60afff com.apple.QuickTimeH264.component 7.6 (1290) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9d60c000 - 0x9e2c5fff com.apple.QuickTimeComponents.component 7.6 (1290) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9e434000 - 0x9e441fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9e459000 - 0x9e78bfff com.apple.QuickTime 7.6.0 (1290) /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9e873000 - 0x9e8a1fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9e8bb000 - 0x9e8d4fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9e8e4000 - 0x9e9d2fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x9e9d5000 - 0x9ed00fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9ed30000 - 0x9f2b8fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9f2eb000 - 0x9f3d0fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9f3d8000 - 0x9f3d8fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9f3da000 - 0x9f3effff libcups.2.dylib /usr/lib/libcups.2.dylib
0x9f3f4000 - 0x9f478fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x9f4a2000 - 0x9f57cfff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9f5c5000 - 0x9f67cfff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9f6b9000 - 0x9fa74fff com.apple.CoreGraphics 1.258.82 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9fb01000 - 0x9fb13fff libauto.dylib /usr/lib/libauto.dylib
0x9fb1a000 - 0x9fb8cfff com.apple.framework.IOKit 1.4.1 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9fba2000 - 0x9feb0fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
Model: PowerBook6,7, BootROM 4.9.3f0, 1 processors, PowerPC G4 (1.1), 1.33 GHz, 512 MB
Graphics: ATI Mobility Radeon 9550, ATY,M12, AGP, 32 MB
Memory Module: DIMM0/BUILT-IN, 512 MB, built-in, built-in
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.9.5f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: PCI Ethernet SlotHi,
There's a few things you can check. Try these things:
- Open Fontbook and check to see if you have any duplicate fonts highlighted (they will have a bullet point to the right of the name). If there are any, select them and then choose Edit menu > Resolve Duplicates. Retry Safari to see if it helps.
- If not, download and run [FontNuke|http://www.jamapi.com/pr/fn>. Retry Safari again
- Failing that, log into another user account to see if that is affected as well. If you don't have another account, you can use System Preferences > Accounts > \[+\] to create one.
- If it works in the other account, go back to your usual account and move any fonts in 'Hard drive > Users > Your Username > Library > Fonts' to your Desktop. Retry Safari again.
- If the other account crashes as well, move any recently added fonts in 'Hard drive > Library > Fonts' to your Desktop. Retry Safari again.
Good luck! -
My Firefox crashes a lot including every time I try to open Troubleshooting
Firefox stops working when I try to open attachments. I can't follow the instructions to fix the problem because it stops working when I click on Troubleshooting.
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''''' {web link}
While you are in safe mode;
Press the '''<Alt>''' or '''<F10>''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites and see if there is still a problem. Then restart. -
Firefox crash upon opening, even in safe mode
Got rid of old personal info
Re-installed multiple times including shut down after
Browser initialized, crashes, submit report... rinse and repeatHello btpisch, you crashed report is malware related, you can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!
thank you -
I don't know why, but Firefox is impossible to use lately. Whenever I open it up, if it opens at all, it closes almost immediately without any crash report or error message. This has only started happening within the past day or so, for no rhyme or reason. I haven't changed anything or done anything different recently that could have casued this problem. It also does this in safe mode, so it isn't an extension. What could be causing this?
I've been having problems with Firefox for about 2 weeks now. Just realized today that my computer freezing and crashing was related to firefox. I'm using IE now, which I try not to use EVER, but I don't have any other choice. My computer is impossible to use when Firefox is running.
-
Firefox crashes immediately on startup every time
Here are the most recent 5 crash report IDs:
bp-811c5635-6623-4468-bf3e-7e7de2131210
bp-8653368e-a487-4b00-af18-8c1562131210
bp-2ea63a03-0750-4430-a12d-fb6342131210
bp-c0633e49-1c45-4e7b-aa4d-a516f2131210
bp-f40a4cdd-4b19-48a7-8e0f-081ad2131210This looks like a problem with a SSL or TLS secure connection.
Does Firefox try to restore a previous session?
Try to delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Firefox crashes upon opening or just after
bp-7b836e99-7375-4bc9-99a4-4d5582140822
bp-40ada636-a707-4c39-ba84-195832140822
bp-8551340a-c3d2-41af-86e3-1aa3a2140823
bp-bbf51e29-1faa-4f59-86c9-484d12140823Per the Bug report for those crashes, it looks like Malware is pegged as the cause of that type of crash.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
I installed Firefox 3.6.3 yesterday and have been unable to load it. It brings up the Mozilla Crash Reporter immediately. I perused your forums and tried several different troubleshooting tips (such as deleting McAfee SiteAdvisor) but had no luck. Firefox has never worked for me. I desperately need the program to work, as it is the one compatible with a certain program I am trying to use (Celtx, a screenwriting tool). I am using Windows Vista Home Premium.
== Crash ID(s) ==
bp-a79d5a74-496e-4128-814a-66f192100505
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; OfficeLiveConnector.1.4; OfficeLivePatch.0.0)From what I see, there is a bug out for your crash signature which is
[@ nsTextBoxFrame::GetTextSize(nsPresContext*, nsIRenderingContext&, nsString const&, nsSize&, int&) ]
Here is the bug
https://bugzilla.mozilla.org/show_bug.cgi?id=558101 -
Firefox crashes when opening after upgrading to 6.0.2
After upgrading firefox to 6.0.2 firefox crashes upon opening. When I try to open firefox the "Mozilla Crash Reporter" opens up. I tried all the sugestions on the support page. None of these worked. It will open with the computer in safe mode. I can not find where to start firefox in safe mode after upgrading.
I can open it now after running firefox in compatibility mode for windows XP sp2. The problem with this is I have to accept permission everytime I open firefox. If I change user account control settings to not ask every time firefox crashes on opening again.Your crashreport is:<br>
[https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926 https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926]<br>
Firefox 6.0.2 Crash Report [@ NS_URIChainHasFlags(nsIURI*, unsigned int, int*) ] <br>
This crash can be caused by malware as indicated by the Related Bugs. Reason:<br>
strange dll in stackframe #2<br>
Do a malware check with some malware scanning programs.<br>
You need to scan with all programs because each program detects different malware.<br>
Make sure that you update each program to get the latest version of their databases before doing a scan.<br>
<br>
# [http://www.malwarebytes.org/mbam.php http://www.malwarebytes.org/mbam.php] - Malwarebytes' Anti-Malware<br>
# [http://www.superantispyware.com/ http://www.superantispyware.com/] - SuperAntispyware<br>
# [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] - Windows Defender: Home Page<br>
# [http://www.safer-networking.org/en/index.html http://www.safer-networking.org/en/index.html] - Spybot Search & Destroy<br>
# [http://www.lavasoft.com/products/ad_aware_free.php http://www.lavasoft.com/products/ad_aware_free.php] - Ad-Aware Free <br>
<br>
See also:<br>
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked <br> -
I Firefox crashes upon opening, I have uninstalled and installed it now 2 times. On initial opening it will work, the future opens it doesn't.
None of these problems occurred until we upgraded to 9.0.1
Desk top running window 7upgrade your browser to Firefox 9 and check
* getfirefox.com
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