Firefox 5 won't connect with the internet. I had to uninstall and go to an earlier version. Now I have these annoying "update Firefox" messages.

Firefox 5 won't access the internet. I had to uninstall and reinstall an earlier version. Now I'm annoyed by "update firefox" messages.

Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.<br /><br />
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Also make sure that the firewall isn't blocking Firefox if you've used system restore.
Note that using System Restore can cause your Firefox installation to get corrupted because not all files are restored (only files in a white-list), so be cautious with using System Restore.<br />
You may need to (re)install software that was affected.<br />
Delete the Firefox program folder before reinstalling to be sure that all files get updated.

Similar Messages

  • Firefox won't connect to the internet, but I.E. will and does, Why???

    Firefox resently asked me to update it & after i went to your site i did. now I cant connect to the internet with firefox. But i can connect with Internet Explorer. Can you help me???

    Firefox cannot load websites but other programs can
    * https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can
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    Also, Remove Multiple (older) Java Console extensions
    * http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions

  • Firefox won't connect to the internet after trying all the troubleshooting, reinstalling, checking my firewall, etc. Help!

    OK, I've got Firefox re-installed but it still can't connect to the internet. The original issue disabled my Norton antivirus and I'm currently using Windows defender. I've removed Mozilla from the allow list as suggested in the troubleshooting and then re-added it, but that didn't help, Any suggestions? I'm running a full virus scan now, it's been 2.5 hours now and still running. I can't figure out what is stopping FF from accessing internet and so far none of the suggestions have worked. I'm running windows 8. I'm trying to install the troubleshooting info but it keeps asking me what to open the xpi file with and I have no idea. dammit this is so annoying. Ok, got the troubleshooting info added manually. Hope that helps someone help me.

    Thanks, that didn't work either. I finally got it figured out with some help from a co worker. My norton antivirus was blocking the upgrade,even though the upgrade had disabled it. Weird, but once we updated and downloaded the new norton things worked fine. Thanks everyone for the suggestions.

  • Firefox won't connect to the internet

    hello,
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    I've already tried everything in the troubleshooting part of this website, but nothing seems to help. I couldnt find the profile manager to create a new profile for firefox though.
    even though the connection error message opens whenever i use firefox to connect, internet explorer works perfectly fine with the internet.
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  • After updating, Firefox won't connect to the internet. All websites timeout. Internet explorer works fine.

    I started up my computer and opened up firefox. A box popped up that said firefox was updating. After updating was complete, firefox attempted to connect to my homepage, yahoo, but the connection timed out. I tried connecting to other websites and they also timed out. My internet connection is good because internet explorer works fine.

    Common cause after upgrading/updating is that your security software (firewall) may not recognize the new version and may be blocking Firefox and/or plugin-container. Remove all permissions for Firefox and plugin-container from your firewall's programs permissions list, then start Firefox and go to any website and let it detect and set internet access permissions.
    *See [https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox Cannot connect after upgrading Firefox]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • Firefox won't connect to the internet even though internet explorer does.

    Everytime firefox is open it reads "unable to connect" I've already tried disabling the firewalls and allowing firefox to run, but no bueno. The computer is an Emachine and there are similar problems with other programs such as aol and party poker.net. Basicly, you can download the programs but they don't run. How do you allow these programs to open up?
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    Please try all suggestions from this article: [[Firefox cannot load websites but other programs can]].
    What security software do you have enabled (firewalls, anti-virus software, etc.)? Try following the instructions in [[Firewalls]] closely, since it's not always obvious how to disable the firewall/other security software completely or persuade it to browse the web.

  • Hi each time i update to Firefox 4 my computer crashes, i then have to uninstall and re install an earlier version, what can i do to use Firefox 4, thank you

    not sure what to write here, as i have already asked the question

    Are you using Microsoft word?  Microsoft thinks the users are idiots. They put up a lot of pointless messages that annoy & worry users.  I have seen this message from Microsoft word.  It's annoying.
    As BDaqua points out...
    When you copy information via edit > copy,  command + c, edit > cut, or command +x, you place the information on the clipboard. When you paste information, edit > paste or command + v, you copy information from the clipboard to your data file.
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    Today,
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  • My MacBook Pro won't connect to the Internet, but my phone and PC will.

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