Firefox always opens to the pages I was on in the previous session, even though Google is my homepage and it is set to load to my homepage upon opening.

Every time I open a new session of Firefox, instead of it going to the homepage that I have selected, it simply loads all tabs from the previous session I closed. This even happens after I've turned off and back on my computer. I have the settings so that my homepage is Google, and it is set to always go to my homepage upon startup. Addons is not the problem, I have not installed any new addons, and this is only a recent problem. I think it is a problem with Firefox itself, but of course there is no Mozilla customer service to speak to. I can see on the forums that many people are having this same problem right now. Please Mozilla, if you actually look at the forums, FIX THIS!!! Any anyone providing replies, please do not tell me to check my settings, because they are all correct, and the problem is NOT third party software. There is also NO file in my profile folder called user.js, so that is not the problem, either!

jennifer, if you just see a file titled "user", this is because your windows operating system is set to hide some file extensions: http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7
most probably this is exactly the user.js file to delete in order to address your problem...
though i can't say why it appeared in your case, you're right that many times this file is created by malicious software. therefore i'd recommend to run a scan with two security tools specialised on adware and browser hijackers: the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]]

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    == Issue
    ==
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    == Description
    ==
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