Firefox and Netscape (8) issue

I was about to send an angry email to our corporate Web
Police to accuse them of blocking ActiveX controls in Firefox and
Netscape (but not IE?).
Then I found this explanation:
http://lib.mozillazine.org/ActiveX
They explain that Microsoft does not support ActiveX on any
OS other than Windows, and since Firefox is a cross-platform
application, Mozilla is dumping it for Firefox 2 and later.
They have some suggestions here:
http://support.mozilla.com/kb/ActiveX
Harvey
(revised after more research)

Under my Windows 8.1, Firefox 32.0.1 refuses to access the internet, but Firefox 32.0 accesses the internet correctly.
While Firefox 32.0.1 was installed in my computer, my Internet Explorer refused to access the internet, but my FTP reader/writer accessed the internet correctly.

Similar Messages

DW CS3 Display problem in Firefox and Netscape

I have a page created using css. I have a div wrapper set at
100% for height and width and it has a background image. It
displays correctly in IE, but in Firefox and Netscape it has a
white bar along the top. I don't have this online yet, so I know it
is difficult without seeing it or seeing the css, but any ideas are
welcome. If there is something, aside from the site being online
that would help to identify the issue let me know. As always, I
appreciate any and all ideas.
Thank you.

100% height isn't going to work, you know?
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"Nancy O" <[email protected]> wrote in message
news:gohub8$1ej$[email protected]..
> Use these on-line code validation checkers:
>
> HTML -
http://validator.w3.org/
> CSS -
http://jigsaw.w3.org/css-validator/
>
> I don't know how you are applying max-height or to what,
if any, benefit
> so
> I can't comment. But min/max height/width are not
recognized in pre-IE7
> browsers.
>
http://www.quirksmode.org/css/width.html
>
>
> --
> Nancy O.
> Alt-Web Design & Publishing
> www.alt-web.com
>
>

I have repeatibly loaded Adobe Acrobat Reader but the Plugin Check gives me Adobe Acrobat Adobe PDF Plug-In For Firefox and Netscape 10.0.1 Outdated Version Update. While the plug in check is important it is quite bothersome at present. Please help.

EVERY TIME the browser boots it kicks off the plug in check. I understand that this is important but it is currently a pain. Once I update Adobe Acrobat Plug in the browser does not recognize that the plug in has been installed and keeps coming up and up an up an up.
This is the message I get.
Adobe Acrobat
Adobe PDF Plug-In For Firefox and Netscape 10.0.1 Outdated Version Update
Please get back with me regarding a fix.
Jeff

[discussion moved to Creating, Editing & Exporting PDFs forum]

Screen instability under Firefox and Netscape

I have a problem under Firefox and Netscape.
I use an automatic margin left and right. All work fine under
IE.
But it's not good under Firefox and Netscape.
When the sreen is short, all is also OK. But when I dispay a
long screen after a short one, the screen is not stable and moves a
little left.
To better understand, you can go on
http://www.tregor.fr and try the
two following menus:
- patrimoine/mégalithes --> short screen -->OK,
- patrimoine/chapelles --> the screen moves some pixels
left.
Does anyone know how to solve this?
Thanks a lot.

If you make it
html, body { min-height:100.1%; margin-bottom:1px; }
then you get it fixed on FF and Safari.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
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- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
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- Macromedia (MM) Technotes
==================
"Osgood" <[email protected]> wrote in
message
news:eo836v$6pg$[email protected]..
> Annie Benech wrote:
>
>> I have a problem under Firefox and Netscape.
>> I use an automatic margin left and right. All work
fine under IE.
>> But it's not good under Firefox and Netscape.
>> When the sreen is short, all is also OK. But when I
dispay a long screen
>> after a short one, the screen is not stable and
moves a little left.
>> To better understand, you can go on
http://www.tregor.fr and try the
two
>> following menus:
>> - patrimoine/mégalithes --> short screen
-->OK,
>> - patrimoine/chapelles --> the screen moves some
pixels left.
>> Does anyone know how to solve this?
>> Thanks a lot.
>
>
> You can use css to get rid of that. Cut the following
code and paste it
> into your pages code directly befor ethe clsoing
</head> tag.
>
>
> <style type="text/css">
> body, html {
> height: 101%;
> }
> <style>
>
> or if you have a style sheet attched you could just put
this in it:
>
> body, html {
> height: 101%;
> }
>

Facing the problem in loading the applet in mozilla, Firefox and netscape

Dear sir,
Well I am facing the problem regarding loading of applet in firefox,mozilla and netscape. Its working fine in IE6 I have the samplecode which asks for jdk1.4 whenever the applet gets loaded in IE6 and also it works fine for every browser but he is asking jre for every time whenever the page gets loaded even if the jre is installed. I need a code such that it should ask only if the jre is not installed. One more thing is it so that for mozilla or netscape the jre installation files are different.
pls give the solution.
Well I am also facing the problem like when I load login page of my applicatoin in netscape or firefox
I provided the buton on login page on which the hyperlink is present, the hyperlink is of servlet path when I click on the same it shows me the blank page instead he should forward the page to the next jsp webpage where I am showing the applet. But it works fine in IE versions and opera but not in the others.
Awating for your reply.
Rgs
sumeet.

Issue resolved with the help of ABAP.
Regards
Bijudas

How can I print a topic in in Firefox and Netscape?

I'm having trouble getting topics to print when webhelp is
viewed in Netscape or Firefox. They print just fine in IE.
I created a print link on the toolbar and used the following
code ---
javascript:parent.frames[1].bsscright.focus();window.print(); ---.
It works great in IE, but I can't figure out what I need to do to
make this work in Netscape or Firefox. I've tried a dozen different
things, but haven't come up with a solution yet.
Does anyone have advice? Thank you for any help!

1. You need a skin that has a Print Topic button; (some don't
have one).
2. You need a revised JavaScript to put in the code for the
Print Topic button. Find this in RH6/7: go to WebHelp Skin Editor
> Toolbar tab > select Print (or Print Topic) > Edit icon.
In the Custom Toolbar Item screen, select the Action tab. Click the
radio button for Javascript, and in the OnClick field enter the NEW
script below.
window.parent.frames[1].frames[1].focus();
window.parent.frames[1].frames[1].print();
and Save.
3. Remember to enable the toolbar Print button in Single
Source Layouts > WebHelp Properties > WebHelp Generic screen.
I have tested this in Internet Explorer 7, Mozilla Firefox 3,
and it works OK. It also works in Apple Safari 3.1.2, although the
printout is reduced in scale to about 80% of correct size (text and
screenshots).
Good luck, and please Spread the Word!

I'm checking my plug-ins & I have an outdated Adobe Reader PDF Plug-In For Firefox and Netscape vers 10.1.13.16. Updating doesn't help, just says up to date.

Running Windows Vista

Unfortunately, Adobe doesn't support the current Reader XI on Windows Vista.
If the Help > Check for Updates inside Adobe Reader X says you are good, you'll have to trust Adobe on that. The Mozilla plugin checker isn't designed to have multiple current versions for different flavors of Windows (at least, the last time I checked it wasn't).

Firefox fixes; Netscape and IE, too

I've updated a collect of patches that help improve the
initial load and reloading of WebHelp, and correcti the display and
behavior of the toolbar and minibar (also called the navigation
bar). Mostly they help Firefox and Netscape. They also solve one or
two problems in Internet Explorer.
Except for the last patch below, I previously posted these in
the forum, and Peter Grainge picked up several for his excellent RH
troubleshooting site. I'm not repeating the earlier ones here, but
will be happy to send a summary Word doc to anyone who sends me a
private message.
Adobe did make some housekeeping code changes in RH 6, but
(as of the trial version) none of those suggested here except one
for whtbar.js, as explained in the summary.
The usual disclaimer: It works for me but I can't guarantee
your results. Back up everything. Experiment on a small project or
a minimized copy of the working project. I haven't tested these in
RH 6, but a quick look at files in the trial version didn't find
any likely problems. If you test them in RH 6, please report back
either here or in a private message.
Regards to all,
Harvey
Purpose: Improve the pace of loading the left pane after
displaying the launch topic in Firefox and Netscape, and perhaps
IE.
File: launchfile.htm
Purpose: Improve the loading and reloading the left frame in
Firefox and Netscape. Particularly, display the browse sequence
buttons and hide X icon. No apparent effect on IE.
File: whtbar.js
Purpose: Eliminate excessive reloading in Firefox and
Navigator, particularly when resizing the window or left pane.
File: whtbar.js
Purpose: Might improve loading the toolbar and navigation
bar. All browsers.
Files: whskin_tbars.htm and whskin_mbars.htm
Purpose: Prevent the toolbar background image from repeating
in the navigation bar. All browsers
File: whskin_mbars.htm
Purpose: Improve the pace of loading WebHelp in Firefox and
Netscape. No discernable effect on IE.
File: whstart.js
Near the beginning:

Hi elikisses
Could you please start a new thread for your question instead of posting in an existing thread?
Then you can provide more information like your operating system and installed extensions and installed plugins.
*[[/questions/new start a new thread]]
*[[/kb/Using+the+Troubleshooting+Information+page]]

Firefox and Vista Issues

Hello ...
I have two questions and would really appreciate some advice.
(1) Could someone tell me whether I should be using an older version of Firefox (if one is still available) since I have Vista?
I have numerous issues with the latest version of Firefox, and have had issues with some of the other more recent versions: the web page freezes, Firefox crashes multiple times, pages are held up when loading (sometimes for quite a while), I get messages about scripts running, the system runs slowly, et cetera.
I am wondering if perhaps the newer versions/updates of Firefox are not compatible with Vista? Should I be using an earlier version?
(2) Right now, I am receiving a message saying "Error loading player. No playable sources found" when I try to view a web cam on Firefox. This is a web site and web cam that I have used daily for months with no problem. I do have Flash Player installed (at least, I think it is still installed. It does show up in my list of programs on my computer). Do I need some sort of plug-in?
Thank you very much for any advice or information.

so for your first question you can do the following steps they will probably help you to resolve your problem:
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
note: it is advisable not to take screenshots you Copy that ID's instead of taking screenshots.
The answer to your second question:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Adobe Flash plugin has crashed - Prevent it from happening again]]

Downloaded 3.6 version of firefox and it changed my favorites, quicken, other files back to 1.5 yrs ago. How do I get back the info it has erased or hidden from me???

Question
Today downloaded 3.6 version of firefox and it changed my favorites, quicken, other files back to 1.5 yrs ago. How do I get back the info it has erased or hidden from me???

What do you mean by '''''"changed my favorites, quicken, other files back to 1.5 yrs ago"'''''? More detail please.
 
You have an item installed that is considered malware/spyware/adware. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
*Ask Toolbar Plugin Stub for 32-bit Windows
Unfortunately, it is becoming more and more common for these kinds of "extras" (toolbars, security scanners, etc.) to be added to your browser/system/desktop when adding or updating other software, some from very well-know software vendors. You must carefully read information before downloading any "free" software and be very alert during the install process for any opportunity to opt-out of "extras" being installed.
'''If you have the Ask Toolbar''' 
* First try to disable or uninstall the Ask Toolbar in Firefox via "Tools -> Add-ons -> Extensions". See: [[Uninstalling add-ons]] 
*In some cases, you may need to uninstall the Ask Toolbar using Windows Control Panel .
**See [http://support.mozilla.com/en-US/kb/Cannot+uninstall+an+add-on#Uninstall_from_Windows_Control_Panel Cannot uninstall an add-on - Uninstall from Windows Add/Remove Programs].
'''You '''MAY''' need to reset your homepage''' if an Ask search page opens when first starting Firefox. Firefox can open multiple home pages. Home pages are separated by the "|" symbol.
*See: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
'''You ''MAY'' need to reset a preference''' if searches from the URL/location bar take you to an Ask search page. 
To reset the preference related to Ask search from the URL/location bar via about:config, specifically the keyword.URL preference - 
*Open a new tab or window.
*Type '''''about:config''''' in the URL/address bar and press the Enter key
*If you see a warning, accept it (promise to be careful)
*Filter = keyword.url
*Right-click on the preference below the Filter, and choose Reset
*Restart Firefox (File > Restart Firefox)
*See: http://kb.mozillazine.org/Keyword.URL for details.
Also see: 
* http://kb.mozillazine.org/Problematic_extensions#Ask_Toolbar
* http://kb.mozillazine.org/Uninstalling_toolbars
 
'''Other issues that need your attention'''
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
*Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Shockwave Flash 10.1 r82
*Next Generation Java Plug-in 1.6.0_19 for Mozilla browsers
**4 updates behind
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''. Note separate links for:
#**Plugin for Firefox and most other browsers
#**ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

How to fix divs in ff and Netscape?

this is the test page
http://tmptw.servers121.com/~fivemr00/html/fmr-concept.html
have a look with firefox and netscape (and safari)
Any ideas on what I can do?
R3

> If this template is a bad idea do you have any
suggestions as to
> another template I can use that offers a drop down
navigation
> functionality?
Check here -
http://dreamweaverresources.com,
or here -
http://www.projectseven.com/
They are the best in the business, in my opinion.
> Other than the navigation bar issue are there any other
overt problems I
> should
> know about?
The navigation bar issues are the killer for me. But the
layout methods are
a little strange too.
> However, how exactly do I 'clear the float befor
closing'?
> (i'm a tad new to this)
Look at the code on the page I linked and see what change I
made. Google
"clear float" and see what you find....
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
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- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
http://www.macromedia.com/support/search/
- Macromedia (MM) Technotes
==================
"romeo the 3rd" <[email protected]> wrote in
message
news:eof6uu$bo6$[email protected]..
> Hi Murray
>
> Yes that's what I want!
> However, how exactly do I 'clear the float befor
closing'?
> (i'm a tad new to this)
>
> I have read before that it is unwise to use the Halo.
> Other than the navigation bar issue are there any other
overt problems I
> should
> know about? If this template is a bad idea do you have
any suggestions as
> to
> another template I can use that offers a drop down
navigation
> functionality?
>
> Thanks for yor reply
> R3
>

I keep updating Firefox on my Mac OSx 10.6.8 and each time I think that I've updated I click on Firefox and it still says I do not have the updated version. I've rebooted and tried again to no avail. What I'm I doing wrong?

I've gone to the link and downloaded the up to date Firefox. Drag Icon into Applications and then to dock but it still remains a message that I'm not working with the most up to date version

You may see that erroneous update message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained by Google. You appear to have the latest Firefox version.
'''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version of the old Google/Firefox home page is now built-in to Firefox).
*See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version 
You can also see your version on the ''Help > Troubleshooting Information'' display
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Adobe flash plugin disappeared from my firefox and I cannot re-download it

Today at approx. noon, I was on youtube and every video said to download Adobe Flash Player plugin. I tried reinstalling Adobe Flash Player and installed the 8.0 beta firefox browser and it still wont reinstall or show it exists as a plugin

'''Adobe Flash'''
See if the following instructions help.
There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
'''''You do not appear to have the Plugin version for Firefox installed. ''''' If you did, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''".
'''''Install or update Adobe Flash''''' 
#'''Using Firefox''', go to the following direct download link and SAVE the download to your desktop so you can find it later: http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#Direct link ActiveX version for IE '''''only''''': http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player_ax.exe
'''Firefox 8 beta'''
You will remain on the beta update channel and will always receive the latest beta updates unless you install the '''''Release''''' version (currently) Firefox 7.0.1
*Download Firefox 7.0.1: https://www.mozilla.org/en-US/firefox/all.html
*Installing Firefox: http://support.mozilla.com/en-US/kb/Installing+Firefox
'''''Question:''''' Did you install over the top of Firefox 7?
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Babylon search??? has attached to my firefox and I can't get rid of it. There is a back tab with firefox and a front and dominant one with babylon. Help

i have no clue what babylon search is. it has taken a tab in front of firefox. i am terryfied since I use your browser for sensitive info.

Any search toolbar and changes to search engines can take place by downloading and installing software; usually "free" software from the internet. Babylon can be downloaded and installed by itself or as a "ride-along" when installing/updating some software from the internet. Always look for an opportunity during the installation to un-check boxes that will install "ride-along" items that you do not want. Firefox installation does not include such "ride-along" items.
#Remove Babylon Toolbar (if you have it installed). The most complete removal is to remove it from your system using (Windows) Control Panel > Add or Remove Programs): http://kb.mozillazine.org/Uninstalling_toolbars#Uninstalling_via_Windows_Control_Panel 
#*Also see:
#**Babylon site support article --> http://support.babylon.com/index.php?/Knowledgebase/Article/View/177/0/uninstall-babylon-software
#**http://support.mozilla.org/en-US/kb/Uninstalling+add-ons
#**http://support.mozilla.org/en-US/kb/Cannot%20uninstall%20an%20add-on
#**http://kb.mozillazine.org/Uninstalling_toolbars
#Reset your home page (if the Babylon search page is displayed when starting Firefox): http://support.mozilla.org/en-US/kb/How+to+set+the+home+page
#*You can reset to the default by clicking "Restore to default" on Options > General > Startup > Home page. Be sure to set "When Firefox starts" to "Show my home page" on that same panel.
#Reset your Location Bar search engine (if typing a few words in the URL/Location Bar takes you to Babylon search):
#*type '''''about:config''''' in your Location Bar, like typing a web site address, and press the Enter key
#*ignore warning and choose to continue
#*in Filter, type '''''keyword.URL'''''
#*in lower part of screen, if it is '''bold''' and shows "'''user set'''", right-click keyword.URL and choose "Reset"
#*in Filter, type '''''babylon'''''
#*any items in lower part of screen in '''bold''' and showing "'''user set'''", right-click and choose "Reset"
#*close about:config tab
#*See:
#**http://kb.mozillazine.org/About:config
#**http://kb.mozillazine.org/Location_Bar_search#Location_Bar_search_.28external_-_search_engine.29
#**http://kb.mozillazine.org/Keyword.url
#**http://www.techrena.net/computers/address-bar-search-provider-firefox/
#If Babylon is shown in your Search Bar and you want to remove it:
#*https://support.mozilla.org/en-US/kb/Search%20bar
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*'''''Adobe PDF Plug-In For Firefox and Netscape''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

When i close firefox and then attempt to restart it i get the following message. firefox is alreadt running,but is not responding to open a new window.you must first close the existing firefox process or restart your system.

i have to restart

Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles. 
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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