Firefox crashes on Youtube site. "Restore session" window is corrupted & results in repeated crashes

Running Firefox 3.6.13 on Mac G5 OS 10. 4, dual 2.0GHz, ton of memory.
This started happening 6 months ago.
With 4 or mare other tabs open, watching video on youtube results in a crash 50% of the time. The "Opps This is embarrassing" window appears, but the checkmarks are not there next to the icons. Clicking the icons makes the icons reappear and disappear, but ultimately, Firefox attempts to load ALL the tabs/pages, so obviously "clicking" is not unchecking anything.
This means '''I never was able to uncheck''' the possible offending site(s), which makes troubleshooting nearly impossible because I essentially can't trouble shoot a problem site(s), using Firefoxe's method. I don't know it youtube, I simply suspect that.
'''When Firefox restarts it immediately crashes again, and over and over. '''
I have four crash report codes from today.
The only solution is to log out of my account, and log back in. That seems to work.
But I'm trying to fix the "restore window" that never shows the checkmarks anymore. Do I reinstall forefox? This has happened with the last 3 versions, and has never solved the problem. Seems like some kind of preference file corruption?, since firefox acts the same way no matter what version of 3.6 I run.
The last four error codes from the first crash to the most recent are:
Crash ID: bp-9d0ea936-8c65-42e6-a659-7e0c82110520
Crash ID: bp-1618de88-bdc9-4023-abd3-4e0632110520
Crash ID: bp-13e7319a-0327-4d52-a77a-0db032110520
Crash ID: bp-60e0489f-3762-4517-b175-703fc2110520
Any help appreciated. Thanks

No, you wont lose any bookmarks. 
You only lose tabs that you have marked as "Pin as App Tab" via the right-click context menu of that tab and other tabs from the current session. 
You can bookmark an Ap tab if you haven't done that yet.

Similar Messages

Restore sessions within another "restore session" window

SOS!!! Yesterday I opened firefox through a link in my email. The window opened with two tabs: one is the new link I opened and the other one is for restoring my previous sessions from earlier time. Since firefox was working a bit strangely so I tried to open the new link several times. Now problem happened. When I try to restore sessions, it only restores to the last one I had with just two tabs. Even though I kept clicking on "restore session" within the restore session window, it won't show all my previous tabs information but stuck with the two tabs lastly seen. And it continue to repeat these two tabs no matter how I choose (even by deactivating the new tab window, it still doesn't restore to original status). I thought by shutting down my computer completely, maybe firefox will go back to my previous settings, but this morning when I turned it back on, it still stick with the last two tabs opened yesterday. Where can I find all the old tabs I used to saved? SOS!!!

Is the History > Recently Closed Windows (or Tabs) item available ?

Does firefox create multiple restore sessions and save them?

Sometimes my computer crashes twice in a row, or things happen similar to this. When this happens, the "Restore Session" is not available on the history dropdown menu. Why is that? Is there a way to make this happen? No way can I go through the total history - thousands of websites and some don't say what they are when looking at the URL or title. I don't want to save all the time - this is a basic function that could easily be done automatically.
Is there a solution to this?

Firefox should not be crashing, if t is maybe that is something to investigate.
Firefox does try to save Restore Sessions, but if you close down incorrectly or crash frequently they are going to get messed up.
Always try to close correctly, which on an XP will be by using the File option (Newer Windows sytems have the quit option under the new Firefox Button)
Have a look at the article
* [[Restore previous session - Configure when Firefox shows your most recent tabs and windows]]
* and also possibly consider [[firefox hangs#w_delete-duplicated-session-restore-files]]_delete-duplicated-session-restore-files
If you are getting crashes see [[firefox crashes]]

Firefox crashes on loading; it's trying to restore a previous session. Can't retrieve crash report.

When I try to open Firefox, I briefly see the program trying to open -- the address line says "restore session." Then it crashes. I get a screen saying "We're sorry" "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts."
== This happened ==
Every time Firefox opened
== Today. I had received a message that I needed to restart my system. I think it was to install some type of updates. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)

''Seemed'' to be oerating normally is a good choice ow words. I too though the safe mode, plus not restoring session would solve my problem, but then opening certain tabs --I wan't really able to experiment much before a crash, but I thought may sign-in or automatic sign-in ones--it would crash again. I really like and miss Firefox, and wish I knew haow to revert back to the previous version before it automatically udated to Firefox 4...

After Firefox crashes, how do I restore a Private Browsing Session, or the tabs?

Windows XP, Ser. Pk. #3, FF Ver. 20.0.1, I think that's all of the information that would be needed . . . if not, just ask me for anything else that you need. I'm going to refrain from restarting FF, or shutting down my computer until someone replies. Hopefully that'll help. I haven't restarted my computer or FF either since the crash. But here's what happened. I was browsing, clicked on a link, and the page was loading. Then both the reg. FF window, and the Private Browsing Session window closed. Then, the box asking what you want done, because FF crashed window appeared. I chose to send all of my information to FF, the web URLs, along with my email address, [email protected], to FF, and chose the restart FF option. The main FF window appeared with the white page, and the option to disable any previous tabs in case they're the reason FF crashed with the restart previous session, or start new one. I chose to restart the previous session. My main stuff all restarted, but the private browsing window, and tabs did not. I'm hoping there's a back door way, or some other way to get into the FF files and restore that private browsing session. Perhaps there's a way to at least get access to the URLs. That's all that I really need. I'm not going to restart anything as I said above, and I'm hoping that someone will be able to help me out. Thank you in advance.

I suspect that Firefox doesn't store session history for private windows, but you could try rescuing all the sessionstore files in your currently active personal settings folder (also known as your Firefox profile folder) just in case.
Help > Troubleshooting Information > "Show Folder" button
That should take you to the critical folder. Try copying all sessionstore.js and sessionstore.bak files to a different location (e.g., Documents) where there's no danger of Firefox overwriting them.
If you check the timestamps, can you tell which one has the best chance of having your old windows and tabs? Open that one in a text editor. You may need to turn on text wrapping. If you can remember any text from the URL or title of the page you were viewing, try searching in the text to see whether you can find it. If not, the quest may be futile.

Firefox crashes whenever I open a session restore. How do i fix this?

So, I am a tab hoarder I will admit that upfront. I have lots of tabs saved. Restore sessions within restore sessions... quite a few of them. But today I tried going through my restore sessions and my browser crashed. I attempted a million things to fix it, but whenever i try and open the restore session it crashes firefox. I even tried taking the profile and moving it to a different computer to see if it would make a difference, but it didnt. Can you help me fix this please?

Hey, I apologize for the delay on this, please make a copy of the sessionrestore.js file before opening Firefox again. This will save the tabs that were in the previous session.
First try about:sessionrestore page with the sessionrestore.bak file.
Technical elaboration
"Firefox typically renames sessionstore.js to sessionstore.bak when starting up in a new session so sessionstore.bak contains your old session and a fresh sessionstore.js contains your new session. This means that normally there is only one previous session available at any given time. (Occasionally due to file locks or other rare problems, Firefox may create files named sessionstore-1.js, sessionstore-2.js, and so forth.) "
There are two things you can do the next time you open FIrefox: you can replace the sessionrestore.back file while it is closed first, or when you open it you can immediately go to History > Restore previous session.
Or a last resort, add hoc way of extracting the urls from the file is elaborated on in this forum thread [http://forums.mozillazine.org/viewtopic.php?f=38&t=622036&start=60]
For the meantime, this [https://addons.mozilla.org/en-US/firefox/addon/session-manager/ Session Manager Add on] helps save and restores sessions after crashes.
However, the issue with the crash seems to crash at a few places. There are 44 threads in some of them which just means it was starting each of those windows on the start up.

Tabs lost after Firefox crashed; Restore Session page doesn't load

Firefox 6.02 has been restoring previous sessions fine.
But...
When I had multiple tabs open in multiple tab groups, Firefox started slowing down. This was probably due to too many tabs opened. Eventually, Firefox crashed. Normally, under my settings Firefox launches the Restore Session page. However, this time it somehow bypassed the Restore Session page and took me straight to my home page. All my pinned tabs and tabs in tab groups were lost.
This is the second time I'm experiencing this problem in two different machines, where one was running XP and the other was running Windows 7 x64.
How do I restore my tabs? I need these tabs really bad...

You thought that, it was a bug.
https://support.mozilla.org/tr/questions/959436
BUT, For me it was not bug. it was very good for me.
i want "Well this is embarrassing...." page AGAIN.

Usually after Firefox crashes I can restore session but sometimes it won't let me. Is there a way to restore a session once automatic option goes away?

1. Firefox crashes and an error message appears.
2. I open Firefox again.
3. Automatically Firefox asks if I want to restore the last session or start a new session.
4. Usually it works to restore a session, but at random times, it does not and the following happens.
5. I move the mouse toward the restore session button but don't quite get there when my usual home page opens.
Question: once this happens is there a way to get my old session back, like a place where you can manually request Firefox restart the last session?

did not have that extension installed, but did it now and can't find anything there that would concern tab groups. (also referred to as Panorama). This session manager seems to provide a lot of stuff that the browser is supposed to do anyhoo, but with more options of configuration. Hope extension and browser won't cause a mess while attempting to do both the same thing.
Yes, I know that Bookmark all tabs is still available via right click - after a google-search told me so. My feedback was - why remove functionality from the menu? It's really not overloaded - and I'd expect a menu listing me the complete set of functions a software allows me to do, unless it busts the menu. So I was just asking myself - how come it has been removed? Makes no sense to me.
Thanks for your reply.

Firefox crashed before I could load my previous session - how may I restore it? I have backed up relevant session files, but have no idea how to use them.

I was using Firefox shortly before deciding to restore my previous session (100+ tabs!), but the browser froze and went blank with the "Not Responding" label on top. This happened to me before, and I decided to just quit the session. I knew that I would lose the session I wanted, but I backed up the important session files found in the Mozilla directory (or at least whatever has "session" and "restore" in its name) while the browser was stuck (before quitting).
What I'd like to understand is HOW TO USE these files to get my session back. I've tried replacing the session files with the back-up copies to no avail. Once long ago I managed to recover a session successfully, but with Firefox constantly changing, I may have lost touch with this.
I use Firefox 34 and Windows 8.1, but I'll need others' help in identifying the session backup/restore files I need to use from the ones I backed up.
I believe that the "recovery.bak" is vital, because it contains the tab/page names I was viewing.
I would greatly appreciate whoever would help me in this, especially if they can teach me the proper methods to follow if this ever happens again (which most likely will!)

You can look at this post in this MozillaZine forum thread about inspecting a sessionstore file and possibly extract URLs.
*http://forums.mozillazine.org/viewtopic.php?f=38&p=12098147&start=60#p12098147
You can open the Browser Console (Firefox/Tools > Web Developer).
Paste the JavaScript code in the command line and press the Enter key to run the code.
*Toggle the devtools.chrome.enabled pref on the about:config page to true to enable the command line
*https://developer.mozilla.org/Tools/Browser_Console#Browser_Console_command_line

Is it possible to restore lost windows? Firefox crashed, and only 5 of my open windows reopened, even though all settings are such that all should be restored.

Unfortunately when I restarted Firefox after its most recent crash, most of my open windows and tabs were not restored as they are set to do and as they usually do after a crash. Not that I enjoy Firefox crashing, but usually everything reopens and life goes on. However, after a crash tonight, when I next opened Firefox about 80% of my open windows and tabs did not reopen.
After this (most recent) crash most of my windows and tabs were not restored:
bp-e7f145b9-04cf-4de8-a4a4-8e2952130816
This was the most recent prior crash where my windows and tabs were restored:
bp-c674bdd3-e905-44c0-9bc9-6b4982130815
**I would love to have these windows and tabs reset, or at least be able to find a list of them to reopen them manually.**
I am running Firefox 23.0. My antivirus and antispyware were run overnight last night with no issues.
(This is on my desktop computer using Windows XP. I also have a laptop which runs Firefox 23.0 which uses Windows 7. Firefox on it crashes as well, but thankfully thus far the windows and tabs have been restored. I use it less than I do my desktop, however.)
Thank you very much!

Thank you -- I will do so. Still, I'm very eager to restore (or find a list of) my windows and tabs that were not restored after the last crash. Is it possible to do that from the last working restore?
The last two working restores were after the crash mentioned above, bp-c674bdd3-e905-44c0-9bc9-6b4982130815, and before that, bp-7f5b697e-c4c5-4cb8-9b15-9318c2130815.
FWIW, I just updated to 23.0.1. Thank you *very* much!

FireFox crashed and when I opened it the only way to get my tabs back was to restore them in a new window,how do I fix this?

This Isn't the first time this has happened to me.
The tabs have to be restored in a new window Instead of the main one
witch just displays my home page.I have to restore my tabs in a new window every time I open Firefox and the only way I have found to fix this is to open all my tabs one by one in the main window.
I just want an easier way to transfer my tabs so they open every time I
open Firefox.Is there a way to do this other than the method I mentioned because its annoying to have to open all my tabs one by one every time this hapens

Hi Steeloid
click on the Firefox button (or Tools menu) > Options > General panel > Startup > Show my windows and tabs from last time .
see for more info : https://support.mozilla.org/en-US/kb/startup-home-page-download-settings#w_startup
see also: [https://support.mozilla.org/en-US/kb/restore-previous-session Restore previous session - Configure when Firefox shows your most recent tabs and windows]
thank you

FFresFF crashing and restore session has been crashing without warning or notice for the past two weeks every other day, losing my restore session open windows

several times in the past 2 weeks, i come back to my computer to find FF has closed. there are no alerts or notices of a crash. when i use restore session, only 3 windows are listed as "recently closed", when I have 20 or so open. i believe there have been 2 updates in that period. i have to manually go through 'all history" to find my missing windows!

every time I have a problem with FF recently, someone suggests this. I try it and learn nothing.

5.0.1 Firefox, application froze then crashed. Restarted it, but no 'restore session' and i've lost all my tabs. Help please?!?!

Can anyone help please?
5.0.1 Firefox, application froze then crashed. Restarted it, but no 'restore session' and i've lost all my tabs. Help please?!?!
Done config:restoresession, and nothing.

There shouldn't be any numbered sessionstore-##.js in the Firefox Profile Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
The presence of such files usually indicates that that was a problem with accessing the main sessionstore.js file that prevented Firefox from renaming the temp file with the number. 
In this case you may be lucky that the file with the highest number may have that session. 
You can try to rename the file sessionstore-3.js to sessionstore.js to see if that brings back the lost tabs.
If you use the Time Machine then you can try to restore a copy of sessionstore.js from around the time that you lost that session.

Firefox crashes when i go to yahoo mail and youtube

== Issue
==
Firefox is having problems with certain web sites
== Description
==
When I first downloaded and installed Firefox, all the sites were working just fine. I went around YouTube watching videos, went to my Yahoo! mail, etc. But, later on, when I tried to visit YouTube again, Firefox kept crashing. I thought if I just shut down my laptop and waited until the next day, it would be fine. But, I visited Yahoo! mail first, and everything was fine for about 5 minutes, but then Firefox suddenly crashed. I opened up Firefox again, visited Yahoo! mail again, and Firefox crashed once more. I went around Mozilla for help, and I noticed that other people have had this problem too. I tried to fix it by going into 'My Computer' and deleting that plugin stated in the help page, but I can't seem to find anything in my computer. So help please on how I can fix this? Thanks in advance!
Also, I had restored my laptop to its factory settings right before installing Firefox (because my laptop had problems), so would this affect it in any way? Before I restored to factory settings, my laptop never had these problems with Firefox.
== URL of affected sites
==
http://mail.yahoo.com/ , http://www.youtube.com
== Troubleshooting information
==
Application Basics
Name Firefox
Version 3.6.6
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Safe Search 9.0.0.825 true {3f963a5b-e555-4543-90e2-c3908898db71}
AVG Security Toolbar 4.504.019.002 false avg@igeared
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion 2
browser.startup.homepage_override.mstone rv:1.9.2.6
extensions.lastAppVersion 3.6.6
network.cookie.prefsMigrated true
places.last_vacuum 1279156016
privacy.sanitize.migrateFx3Prefs true
== Firefox version
==
3.6.6
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6
== Plugins installed
==
*-Default Plug-in
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Shockwave Flash 10.1 r53
*iTunes Detector Plug-in
*DRM Netscape Network Object
*Npdsplay dll
*DRM Store Netscape Plugin

Hello Teresa.
Unfortunately, the computer doesn't work with waiting for issues to fix themselves, by themselves. Unless this is an error with the sites themselves (unlikely), it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

When firefox crashes and reopens it offers to restore pages hours/days old.

When firefox crashes and is reopened, it usually brings up the pages that were open during the crash, but many times when firefox crashes, it will offer to restore pages that I did look at but that are hours/days old.
e.g.
I will be on youtube, facebook, my school website, and pandora. Firefox crashes. I reopen. Firefox offers to restore google search, my email, and wordpress, which I had looked at the night before.

I have a similar problem. Recently my FF8 has been crashing a lot. It regularly locks up an entire core of my PC and often just shuts down. It has just done it a moment ago and when it started back up it did the whole "this is embarrassing" thing and asked me if I wanted to reload my tabs. I deselected the one that I was trying to view as I suspected that it may have been the cause (unlikely; it was node4.co.uk) but anyway, let's skip it just in case. Click on the button to restore and up pops my homepage only. So all of my other tabs, which I was using for work incidentally, are gone.
This is not the first time this has happened on FF8. It happened a lot recently on FF6 I think it was (so hard to keep track now, Mozilla) and I switched to Chrome as a result, but it turns out that it crashes even more than FF6 did. FF7 was a vast improvement but FF8 is so unstable/unpredictable for me at the moment that I think I'd rather use IE9 than this. It's driving me mental, clearly! I wish I could kill the process manually and have it retry restoring tabs. Hey, there's an idea Mozilla; give us a menu item that allows us to restore the session to how it started to try again or at the very least get a list of the pages we were looking at. They don't show up in Recently Closed Windows and the Restore Previous Session is greyed out too. Gah! Help!

Firefox crashes on Youtube site. "Restore session" window is corrupted & results in repeated crashes

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