Firefox frequently crashes on any page, maybe because of plugin-container.exe

Firefox seems to be randomly crashing with no regard to what page I view. It can be anything from a Google results page to a page with multimedia playing. Every time, I get the same crash report, but I don't know how to fix the problem. To my knowledge, I have removed all unnecessary plug-ins and add-ons.
Firefox has also been running unusually slow and often freezes on web pages for several minutes. I have FF set to clear all my browsing data when I close it.
== Crash ID(s) ==
172ba950-7f4e-4f07-bb59-2f71c2100726,

You don't have Firefox 3.0.5 installed, your UserAgent is messed up, Gecko rv:1.9.1.5 is part of Firefox 3.5.5 . The Plugin Container wasn't added to Firefox until version 3.6.4, so that's not your problem.
Fix your UserAgent.
[http://en.wikipedia.org/wiki/User_Agent]
type '''about:config''' in the URL bar and hit Enter
''If you see the warning, you can confirm that you want to access that page.''
Filter = '''general.useragent.'''
Right-click the preferences that are '''bold''', one line at a time, and select '''''Reset''''',
Then restart Firefox.
For that crash, it might be caused by one of your extensions.
See this Bug report comment for more information.
https://bugzilla.mozilla.org/show_bug.cgi?id=536455#c3
Or you can troubleshoot it yourself. Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Similar Messages

I have two things attached to my firefox browser which I cannot get rid of. Plugin-container.exe and a tool bar called MywebSearch. How do I get rid of these things?

The tool bar called MyWebSearch has replaced the Mozilla Firefox start page which is Google. I want to remove it. The Plugin-container.exe is something that I do not know about.
Thank you.
Bernard Moses

plugin-container.exe is an integral part of Firefox, for details on it and how to disable it if you do not want it see http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins
You can normally uninstall MyWebSearch from the Windows control panel.
# Close Firefox and any other browsers
# In the Windows taskbar, from the "Start" menu select "Control Panel"
# Select "Add/Remove Programs"
# In the list of installed programs select "My Web Search Bar"
# Click "Change/Remove" and you should be asked to uninstall it
If the home page is still wrong, use the procedure in this link to change it - https://support.mozilla.com/kb/How+to+set+the+home+page

When i try to attach files in hotmail, i get a message that silverlight plugin has crashed and error report indicates error about plugin-container.exe ; ihave the latest silverlight plugin. what to do?

* I work on windows XP
I have latest fire fox and silver light plugin
* "silver light plugin has crashed" is what i get when i try to attach files in hotmail
* error report indicates about plugin-container.exe.
* where to find plugin-container.exe. to install and try

Hi,
Please also try to '''Disable''' the Silverlight add-on in '''Tools '''('''Alt '''+ '''T''') > '''Add-on''' > '''Plugins''' before opening Hotmail. You may still be able to attach files.

Firefox is crashing at random times, sometimes pointing to plugin-container.

I typically have Firefox running all the time. Recently it has been crashing at random times. Some of the crashes leave messages saying that plugin-container has crashed. Some are reported and leave behind a record in about:crashes, but in other cases the program just dies.
I tried to locate the crash reports online but could not. It says it's searching and then says "Oh Noes"...
I've updated to 3.6.13, the latest Java. I often run other browsers as well (Chrome, IE) for certain tasks. Can those interfere with Firefox???

It looks like the Crash Reports server is overloaded right now and "times out" with that '''''Oh Noes!''''' message.
Try disabling the Java Quick Start extension, and maybe the McAfee Site Advisor extensions. Two other extensions that are known to be problematic in Firefox are already disabled.
http://kb.mozillazine.org/Problematic_extensions
Other browsers shouldn't affect Firefox or cause it to crash, even if they are running at the same time as Firefox - unless you are maxing out your RAM or CPU. I have had 4 different version of Firefox running simultaneously, along with 5 or 6 other browsers on a fairly basic AMD 2.2 GHz processor with 2 GB of RAM, on WinXP - without problems or Firefox crashing.

Frequent crashes ? Any solution?

Frequent crashes ? Any solution?

Thank you.
Le 2014-03-15 à 13:18, Monika Gause <[email protected]> a écrit :
Re: Frequent crashes ? Any solution?
created by Monika Gause in Illustrator - View the full discussion
Has it ever worked?
Worked fine until now
So CC just started to give you problems? And it worked before?
Or former version worked fine and it stopped working when you installed CC?
Clean install?
Don't need to usually?
With CC (maybe also CS6) and Mavericks that might be a problem.
At least for some people a clean install of Adobe software was needed (after uninstalling and using the Cleaner tool before re-installing)
Which fonts?
NA
One of the known problems with CC is missing Verdana and Tahoma families (TTF, not OTF, no font management).
Make sure you've got both.
Do you have a printer?
YES,
Printer should be turned on and of course driver up to date.
Illustrator writes and reads information on the printer in each file.
You should also try:
- reset preferences
- set up a new user account in Mavericks and try if it works
- check Wacom drivers and plugins (Inkling)
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6212380#6212380
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Safari and Firefox both not loading any pages yet i am connected to the int

Safari and Firefox both not loading any pages yet when i run diagnostics it says i am connected to the internet... any ideas???

I am having the same problem. My airport says i'm connected with full bars but when i click on safari it takes a few minutes then says i'm not connected to the server. Now the kicker is i have a magicjack and you need internet to run it and that works fine... also i can access my itunes store which also requires internet. I can only run safari with the ethernet cable connected. That is how i'm connected now.. any ideas what it might be.. i have reset safari, emptied the cache, renewed the DHCP lease.. and all of the obvious... Please anyone help..oh p.s. my iphone picks up the wireless so it is working.. HELP......

[Serious BUG] Youtube crashes to death; fresh Windows 7 install; firefox and plugins updated; plugin-container.exe disabled; noway

This happens to me and to two friends of mine. So it's hardly a coincidence.
I have done a fresh Windows 7 install (for other reasons) so I thought this problem (which I had since about version 8.0) would disappear. I was wrong.
Firefox and plugins are updated:
Firefox 13.0
Shockwave Flash 11.3 r300
GPU video drivers are also updated.
I came across the "plugin-container.exe solution" but it didn't solve the problem.
How to reproduce the bug.
Visit Youtube and click on some video. Minimize Firefox. Wait some seconds. Next time you restore the window Firefox crashes, you have to kill plugin-container.exe from the task manager OR you have to restart the entire browser in case you've disabled the plugin container.
The same bug should occur when having various tabs open and one of them is Youtube with a video playing. But also when Firefox has no focus and you have other windows on top of it (and a Flash video running or even paused).
Since this does happen:
-with a fresh install;
-with everything updated;
-even disabling the plugin controller;
it seems very very strange to me that this problem is STILL present since version 8.0 (or even before) and that there is so few reports of this bug around the internet.
I'm not complaining here, I'm just showing my perplexity about almost noone having this bug which is ruining my (and my friends') Firefox experience since the past years.
My purpose here is:
* to let you know about this problem;
* to know if other are experiencing it;
* hopefully to keep giving support to this thread and answer to your questions about this bug so to help this thing being fixed;

For problems that occurred with Flash 11.2 and earlier, you might want to consider disabling graphics hardware acceleration in both Flash and Firefox.
'''Flash'''
Right-click any video in Flash Player and choose Settings.
Clear the checkbox for "Enable hardware acceleration"
'''Firefox'''
Save all work (e.g., mail you are composing, online documents you're editing, etc.).
orange Firefox button ''or'' classic Tools menu > Options > Advanced
On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"
Restart Firefox.

I have just downloaded Firefox 8.0 and I am STILL getting plug-in container.exe crashes! Is anyone planning to fix this problem? EVER?

EVERY time I go to Yahoo.com, and quite often when I go to other sites, I get the following error message from Firefox:
''''''plugin-container.exe has encountered a problem and needs to close. We are sorry for the inconvenience.'''''
I know I'm not the only one who has had this problem as I've seen other questions about it. The only suggestions offered are to go to an EARLIER version of Firefox. Why wasn't this problem addressed in version 7? And why has it been ignored yet again in version 8?

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Plugin-container.exe causes windows crash that causes Firefox to crash

Any help that can be given with this problem would be appreciated.
I'm running an older machine (Windows XP SP2). I was having a problem with Firefox 9.0 redirecting my search results to other sites. Scans with Norton and Malwarebytes showed no malware on the system. I upgraded afew months ago to Firefox 12.0 hoping that would fix the problem - thinking it was Malware and not bothering to check the support website here. That didn't fix the problem. So over the weekend I uninstalled Firefox 12.0 completely from the system - including my profile information. I did a clean install of Firefox 17.0. I think the redirect problem is fixed, but now I have a new problem - nearly every website I go to I get a windows error "Runtime Error. Virtual C++ Runtime library plugin-container.exe R6030 - CRT not initialized." This locks up Firefox and causes it to become unresponsive (so I can't get a Firefox crash report).

First try to update XP to Service Pack 3 and all other most recent updates. Then try again.

I looked on my C:\ for plugin-container.exe and deleted the file as it kept slowing down my computor, however now when I load firefox it crashes, how can I re-install this plugin to disable it properly?

My computor had been overly slow which was not normal when looking at processes running in task manager I found plugin-container.exe to be using alot of memory. I looked online and found that this was an update of firefox which was not essential, I then looked on my C:\ drive for the application and deleted it hoping this would solve the problem as I could not find it when looking at my firefox plugins. However now when I open firefox it quickly crashes, how can I reinstall this? Do I need to reinstall firefox completely or is there a more simple solution? I have done the firefox plugin check and it can find no problems.

Probably the easiest way is to download Firefox again from http://www.mozilla.com and re-install it.
If you want to disable plugin-container, see the section on "Disabling crash protection" at http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

Plugin-container.exe. I realise this has been raised before but there never seems to have been any firm reply from Firefox as to how to rectify the problem, as I have just had 94% use of my CPU by this and my use is so slow it is impossible. Emjayel

plugin-container.exe is a disaster and looking at previous forums it has been so for at least a year without any resolution. As I said before at one stage this was using 94% of my CPU and my system was reduced to a snails pace.
Surely Firefox should give some useful alternative.
Emjayel

Try going to http://www.mozilla.org/plugincheck and see if your plugins are out of date.

Installed 3.6.6 and found PLUGIN-CONTAINER.EXE-15EDC9DD.pf running in task manager allowing voices/music from some unknown web site to continually play even though firefox is closed. 3.6.6 is a major problem and also continually crashes! in English

After downloading 3.6.6, plugin-container.exe allows an unknown website to continually stream audio through my speakers, even after firefox is closed. I kill the process in task manager and it still relaunches itself. I found this file also running by search my computer PLUGIN-CONTAINER.EXE-15EDC9DD.pf in c:\Windows\Prefetch. When I kill that process, audio instantly stops. But it relaunches after 10 minutes or so. The process eats up lots of memory. I've had to restart firefox in safe mode several times as it crashed even before opening. 3.6.6 is majorly flawed and I'm running Windows XP. Time to downgrade to 3.6.4
== This happened ==
Every time Firefox opened
== I downloaded 3.6.6

After downloading 3.6.6, plugin-container.exe allows an unknown website to continually stream audio through my speakers, even after firefox is closed. I kill the process in task manager and it still relaunches itself. I found this file also running by search my computer PLUGIN-CONTAINER.EXE-15EDC9DD.pf in c:\Windows\Prefetch. When I kill that process, audio instantly stops. But it relaunches after 10 minutes or so. The process eats up lots of memory. I've had to restart firefox in safe mode several times as it crashed even before opening. 3.6.6 is majorly flawed and I'm running Windows XP. Time to downgrade to 3.6.4
== This happened ==
Every time Firefox opened
== I downloaded 3.6.6

Why does plugin-container.exe so often crash when closing PDF files?

When I load multiple PDFs in Firefox to check their content for errors one by one, closing one PDF tab to reveal another PDF tab very often causes plugin-container.exe to crash, which means I have to reload each remaining PDF tab to view the remaining files. This of course defeats the purpose of opening more than one at a time, and actually adds about 5 times as many clicks to the whole process because I have to clear the error and reload each page, then it might happen again or might not. It doesn't happen every time I close a PDF, but about 1 in 4 times.
I realize I have two versions of Acrobat installed (Acrobat 9.5.5 and Reader 11.0.10), and thus two Firefox plugins, but for the record this same thing happens on other computers that just have Reader or just have Acrobat, so it's not an issue of conflicting plugins. Though I did notice you aren't allowed to disable just one or the other -- deactivating one deactivates both. At first it seems not to, but if you reload the plugins page, you'll see both are actually off.
Windows coughs up the following error report when plugin-container.exe crashes, but Firefox says nothing, I guess because the plugin-container is a standalone app:
Problem signature:
Problem Event Name: APPCRASH
Application Name: plugin-container.exe
Application Version: 36.0.4.5557
Application Timestamp: 550d0883
Fault Module Name: xul.dll
Fault Module Version: 36.0.4.5557
Fault Module Timestamp: 550d07d2
Exception Code: c0000005
Exception Offset: 011f734a
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Appreciate any help available in resolving this crash.

Somehow this bug came up on my radar yesterday later in the day: the first two comments indicate different plugins, and the third refers to the Acrobat plugin:
<blockquote>This seems to happen if Adobe Reader is used for displaying PDF documents (pdfjs.disabled set to true and Preferences > Applications > PDF to "Adobe Reader (in Firefox)").<br><br>Opening two tabs displaying PDFs and closing one crashes the other one.<br><br>Was able to reproduce with Firefox 36.0.1 and Adobe Reader plugin "Adobe Acrobat 11.0.10.32". When I tried to reproduce it later again in the same profile (or on Nightly and Beta), the tab didn't crash.</blockquote>
https://bugzilla.mozilla.org/show_bug.cgi?id=1113190
Sounds like your issue, but it's puzzling that they got a tab to crash and in your case only plugin-container.exe crashed.

It seems that my firefox hangs/freeze when I'm playing youtube vids, unable to surf at all. When i check task manager it seems to be a plugin container.exe problem? Can someone help me pls..

My firefox sometimes totally hangs/freezes when i try to replay a youtube video. I click the play button but the whole firefox juz hangs. When i try to end task it, i noticed a firefox "plugin container.exe" process.. So i figure it might be a plugin problem? I hope someone can help me with this..
Its getting very irritating and i love using firefox for web surfing.
Thanks in advance for ur help

YouTube videos use the Flash plugin. You can test your Flash plugin and see what version is installed by going to [http://www.adobe.com/software/flash/about/ Adobe's Flash Player test page]. To update Flash to the latest version, see [[Managing the Flash plugin]].
Starting in Firefox 3.6.4, Flash is loaded in a separate plugin-container process. For the background, see the articles [[What is plugin-container]] and [http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins Plugin-container and out-of-process plugins (MozillaZine KB)].
If Firefox hangs when playing Flash videos at YouTube, it could be a video driver issue, Try turning off hardware acceleration in your [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player display settings] (visit any page that uses Flash, such as [http://www.adobe.com/software/flash/about/ Adobe's test page], then right-click the Flash animation, select Settings, and uncheck "Enable hardware acceleration" on the Display panel). ...More information here:
*[[Cannot view full screen Flash videos]]
*[http://kb.mozillazine.org/Flash#Performance_or_display_issues_with_certain_Flash_videos Performance or display issues with certain Flash videos (MozillaZine KB)]

Why does FireFox freeze and the only way to unfreeze it is to open the task manager and close the plugin-container.exe file??? It has been happening more and more often and it is getting VERY AGGRAVATING!!!!!

When Firefox does freeze (not responding appears in parentheses in the page tab) I am not able to access any of the webpages (the entire webpage is hidden behind a vaguely white transparent foreground) and more often than not any files I might be downloading are stopped before the entire file has been transferred - which means that I have to start those downloads from the beginning AGAIN. This has been happening for quite some time and I AM SICK AND TIRED OF IT HAPPENING!!
If it continues to happen for much longer I will swear off FireFox FOREVER!!!!! Either a program works or it does not work and lately Firefox has not worked worth a damn...........
The ONLY way to force Firefox to allow me to access it is for me to end the plugin-container.exe file process using Task Manager. Clearing there is a SERIOUS problem here that has not been resolved - why not???

The pluging container opens up unnecessary copies as the cookies/history are cleared, this is a known issue, it might be what you are seeing, and it is hoped to be fixed in some future release of firerox.
There are some hangs affecting some users, with symptoms being high cpu usage, occurring as bookmark changes or syncing is in progress, there is a work around for that.
Firefox hanging as you close it see:
*[[firefox hangs]]
* [[firefox is already running but is not responding]]

Firefox frequently crashes on any page, maybe because of plugin-container.exe

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