Firefox keeps being unresponsive

Firefox keeps being unresponsive and I have to keep clicking on the main body of the window and wait for it to unfreeze

It's probably down to one or two plugins (add-ons/extensions).
Try starting firefox in safe mode and disable the plugins, etc.
more help here:
http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#os=win

Similar Messages

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    I keep being asked to agree to the terms of the Itunes license after which it does not open?

    Hello emandinach, if you have problem with update firefox the better way is to '''download and install the new version'''.
    1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
    2. '''Trash''' the current Firefox application to do a clean install.
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  • PDF popup, in FireFox, without being prompted

    Hello, I am using Windows XP Pro, SP3, fully patched and updated. My Adobe Reader is version 9.5.0. I am currently using FireFox 3.6.25, but this problem has been affecting my computer for the last year and a half, and happens with newer versions of FireFox, up to and including version 8. I downloaded a PDF file of an air compressor users manual and saved a copy to a folder on my desktop (where I store all of my PDF files). 
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    Hello Ankit, and thanks for help:
    This behavior only happens with this one PDF, no others, and I have hundreds saved to the same folder.
    Speak of the devil, as I was typing the first sentence of this email, it popped up. My FireFox browser is set to start when I boot my computer, and that happened about ten minutes ago.
    I rarely use IE and never use any other browser. When I do use IE it is only for those websites that still don't function properly with FireFox, and I generally get there via a FireFox add-on that opens a version of IE within the FireFox browser. Also on rare occasions, I will open IE directly to view my daughters school grades, again because that website doesn't handle FireFox properly. In any case, whenever I use IE, I only keep that tab or browser running for a very short period of time, just long enough to capture my data needs, generally less than five minutes, then shut it down,........ But, I don't recall this PDF behavior ever happening with the IE usage.
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    Under the Description tab:
      Description:
        1.. File : Tecumseh_replacement_parts-7.pdf
        2.. Title: parts book.indd
        3.. Author: (blank)
        4.. Subject: (blank)
        5.. Keywords: (blank)
        6.. Created: 4/19/2005 9:00:26 AM
        7.. Modified: 10/31/2005 8:52:35 AM
        8.. Application: Adobe InDesign CS (3.0.1)
      Advanced:
        1.. PDF Producer: Adobe Library 6.0
        2.. PDF Version: 1.3 (Acrobat 4.x)
        3.. Location: C:\Documents and Settings\.....Temp\
        4.. FIle Size: 2.18 MB
        5.. Page Size: 8.50 x 11.00 in
        6.. Tagged PDF: Yes
        7.. Number of Pages: 50
        8.. Fast Web View: Yes
    Under the Security tab:
      Document Security
        1.. Security Method: No Security
        2.. Can be Opened by: All versions of Acrobat
      Document Restrictions Summary:
      (everything is allowed except Document Assembly, Commenting, Signing, and Creation of Template Page)
    Under the Fonts Tab: .......
    Under the Advanced tab:
      PDF Settings:
        1.. Base URL: (blank)
        2.. Search Index: (blank)
        3.. Trapped: No (greyed out)
      Print Dialog Presets: (all greyed out)
        1.. Page Scaling: Default
        2.. Duplex Mode: Simplex
        3.. Paper Source by Page Size: No
        4.. Print Page Range: (blank)
        5.. Number of Copies: (dropped down box)
      Reading Options:
        1.. Binding: Left Edge
        2.. Language: (blank)
    Tell me about, and how to do it:
    If I understand your request, it means remotely accessing my computer's drives to observe the PDF's behavior, program settings and preferences, registery settings, etc. I am not comfortable doing that, as my computer has a large amount of proprietary business information and personal financial information. If there is information I can pass on to you manually, or if I can contact you when the behavior happens, that would be OK.
    Thanks again for your help.
    dgruber
    From: Ankit_Jain
      To: dgruber06
      Sent: Tuesday, January 31, 2012 9:23 AM
      Subject: PDF popup, in FireFox, without being prompted
            Re: PDF popup, in FireFox, without being prompted
            created by Ankit_Jain in Adobe Reader - View the full discussion

  • Firefox keeps deleting my browsing history without warning

    I have never had this problem before but all of a sudden Firefox keeps deleting all my browsing history even though I have it set to keep history and cookies. I've tried uninstalling and reinstalling Firefox, I've tried going through the Firefox options for my history and now I'm fed up. I like being able to use the predictive web address when surfing so any information as to why this is happening would be wonderful.

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    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
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    See "Creating a profile":
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    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
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  • Firefox keeps crashing on me

    Firefox keeps crashing on me and I cant figure out why. Here are the links from the about:crashes window.
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    Firefox used to be the best and now it is basically a massive pile of crap, you should sack all your programmers.
    You have failed immensely.
    FELL BAD, VERY BAD. IDIOTS.
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  • Firefox keeps crashing on me everytime i try and go to a website. ive already tried the help on the forums

    Im Trying To Figure Out Why Firefox Keeps Crashing Everytime I Try And Go To A Website. I Tried Doing The Steps In One Of The Forums But I Still Get Confused. The Thread Is: ntdll.dll@0x9c405 I Need Help

    Firefox used to be excellent, over the past year it has become the biggest pile of crap ever imagined. The plug in container....rubbish...
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    Firefox used to be the best and now it is basically a massive pile of crap, you should sack all your programmers.
    You have failed immensely.
    FELL BAD, VERY BAD. IDIOTS.
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  • Current window keeps being placed in the background

    Since switching to Mavericks, any window that I'm in keeps being put into the background.  Is anyone able to help me with this??

    See:
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    * [[Firefox hangs]]

  • Addd-ons keep being disabled

    The add-ons I install keep being disabled and don't work.
    This happens to ALL the add-ons that need restart and NONE of "install-ready".
    I reinstalled Firefox, disabled Avast, deleted all the files in the profile folder, but nothing helps.
    Is there any solution to this? Thanks!!
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    Application Basics
    Name: Firefox
    Version: 34.0.5
    User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
    Multiprocess Windows: 0/1
    Crash Reports for the Last 3 Days
    All Crash Reports
    Extensions
    Name: Google™ Translator
    Version: 0.3.2
    Enabled: true
    ID: jid1-dgnIBwQga0SIBw@jetpack
    Name: The Addon Bar (restored)
    Version: 3.2
    Enabled: true
    ID: the-addon-bar@GeekInTraining-GiT
    Name: Adobe Acrobat - Create PDF
    Version: 1.1
    Enabled: false
    ID: [email protected]
    Name: Avast Online Security
    Version: 10.0.2204.148
    Enabled: false
    ID: [email protected]
    Name: ThinkVantage Password Manager
    Version: 3.0
    Enabled: false
    ID: {FCF36B88-1BBA-487f-B64B-D2E8980A9293}
    Name: Zotero
    Version: 4.0.25.2
    Enabled: false
    ID: [email protected]
    Graphics
    Adapter Description: ATI Mobility Radeon HD 545v
    Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
    Adapter RAM: 512
    ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100
    Device ID: 0x9553
    Direct2D Enabled: true
    DirectWrite Enabled: true (6.2.9200.16571)
    Driver Date: 7-27-2010
    Driver Version: 8.761.0.0
    GPU #2 Active: false
    GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
    Subsys ID: 215b17aa
    Vendor ID: 0x1002
    WebGL Renderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 545v Direct3D9Ex vs_3_0 ps_3_0)
    windowLayerManagerRemote: true
    AzureCanvasBackend: direct2d
    AzureContentBackend: direct2d
    AzureFallbackCanvasBackend: cairo
    AzureSkiaAccelerated: 0
    Important Modified Preferences
    accessibility.typeaheadfind.flashBar: 0
    browser.cache.disk.capacity: 358400
    browser.cache.disk.smart_size_cached_value: 358400
    browser.cache.disk.smart_size.first_run: false
    browser.cache.disk.smart_size.use_old_max: false
    browser.cache.frecency_experiment: 1
    browser.history_expire_days.mirror: 180
    browser.places.smartBookmarksVersion: 7
    browser.search.useDBForOrder: true
    browser.sessionstore.upgradeBackup.latestBuildID: 20141126041045
    browser.startup.homepage: about:home
    browser.startup.homepage_override.buildID: 20141126041045
    browser.startup.homepage_override.mstone: 34.0.5
    browser.tabs.warnOnClose: false
    dom.ipc.plugins.enabled.npietab2.dll: true
    dom.max_chrome_script_run_time: 0
    dom.mozApps.used: true
    dom.w3c_touch_events.expose: false
    extensions.lastAppVersion: 34.0.5
    font.internaluseonly.changed: true
    gfx.direct3d.last_used_feature_level_idx: 0
    media.gmp-gmpopenh264.lastUpdate: 1417732198
    media.gmp-gmpopenh264.version: 1.1
    media.gmp-manager.lastCheck: 1422214399
    network.cookie.prefsMigrated: true
    places.database.lastMaintenance: 1422217263
    places.history.expiration.transient_current_max_pages: 103719
    plugin.disable_full_page_plugin_for_types: application/pdf
    plugin.importedState: true
    privacy.sanitize.migrateFx3Prefs: true
    storage.vacuum.last.index: 1
    storage.vacuum.last.places.sqlite: 1420399357
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    Incremental GC: true
    Accessibility
    Activated: false
    Prevent Accessibility: 0
    Library Versions
    NSPR
    Expected minimum version: 4.10.7
    Version in use: 4.10.7
    NSS
    Expected minimum version: 3.17.2 Basic ECC
    Version in use: 3.17.2 Basic ECC
    NSSSMIME
    Expected minimum version: 3.17.2 Basic ECC
    Version in use: 3.17.2 Basic ECC
    NSSSSL
    Expected minimum version: 3.17.2 Basic ECC
    Version in use: 3.17.2 Basic ECC
    NSSUTIL
    Expected minimum version: 3.17.2
    Version in use: 3.17.2
    Experimental Features
    ---------------------

    And after firefox upgrade even the non-restart addons keep being disabled!
    Application Basics
    Name: Firefox
    Version: 35.0.1
    User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
    Multiprocess Windows: 0/1
    Crash Reports for the Last 3 Days
    All Crash Reports
    Extensions
    Name: Adobe Acrobat - Create PDF
    Version: 1.1
    Enabled: false
    ID: [email protected]
    Name: Avast Online Security
    Version: 10.0.2502.149
    Enabled: false
    ID: [email protected]
    Name: Easy Copy
    Version: 2.5.2
    Enabled: false
    ID: [email protected]
    Name: Google™ Translator
    Version: 0.3.2
    Enabled: false
    ID: jid1-dgnIBwQga0SIBw@jetpack
    Name: The Addon Bar (restored)
    Version: 3.2
    Enabled: false
    ID: the-addon-bar@GeekInTraining-GiT
    Name: ThinkVantage Password Manager
    Version: 3.0
    Enabled: false
    ID: {FCF36B88-1BBA-487f-B64B-D2E8980A9293}
    Name: Zotero
    Version: 4.0.25.2
    Enabled: false
    ID: [email protected]
    Graphics
    Adapter Description: ATI Mobility Radeon HD 545v
    Adapter Drivers: aticfx64 aticfx64 aticfx32 aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
    Adapter RAM: 512
    ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100
    Device ID: 0x9553
    Direct2D Enabled: true
    DirectWrite Enabled: true (6.2.9200.16571)
    Driver Date: 7-27-2010
    Driver Version: 8.761.0.0
    GPU #2 Active: false
    GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC)
    Subsys ID: 215b17aa
    Vendor ID: 0x1002
    WebGL Renderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 545v Direct3D9Ex vs_3_0 ps_3_0)
    windowLayerManagerRemote: true
    AzureCanvasBackend: direct2d
    AzureContentBackend: direct2d
    AzureFallbackCanvasBackend: cairo
    AzureSkiaAccelerated: 0
    Important Modified Preferences
    accessibility.typeaheadfind.flashBar: 0
    browser.cache.disk.capacity: 358400
    browser.cache.disk.smart_size_cached_value: 358400
    browser.cache.disk.smart_size.first_run: false
    browser.cache.disk.smart_size.use_old_max: false
    browser.cache.frecency_experiment: 1
    browser.history_expire_days.mirror: 180
    browser.places.smartBookmarksVersion: 7
    browser.search.useDBForOrder: true
    browser.sessionstore.upgradeBackup.latestBuildID: 20150122214805
    browser.startup.homepage: about:home
    browser.startup.homepage_override.buildID: 20150122214805
    browser.startup.homepage_override.mstone: 35.0.1
    browser.tabs.warnOnClose: false
    dom.ipc.plugins.enabled.npietab2.dll: true
    dom.max_chrome_script_run_time: 0
    dom.mozApps.used: true
    dom.w3c_touch_events.expose: false
    extensions.lastAppVersion: 35.0.1
    font.internaluseonly.changed: true
    gfx.direct3d.last_used_feature_level_idx: 0
    media.gmp-gmpopenh264.lastUpdate: 1417732198
    media.gmp-gmpopenh264.version: 1.1
    media.gmp-manager.lastCheck: 1422390732
    network.cookie.prefsMigrated: true
    places.database.lastMaintenance: 1422391828
    places.history.expiration.transient_current_max_pages: 103719
    plugin.disable_full_page_plugin_for_types: application/pdf
    plugin.importedState: true
    privacy.sanitize.migrateFx3Prefs: true
    storage.vacuum.last.index: 1
    storage.vacuum.last.places.sqlite: 1420399357
    Important Locked Preferences
    JavaScript
    Incremental GC: true
    Accessibility
    Activated: false
    Prevent Accessibility: 0
    Library Versions
    NSPR
    Expected minimum version: 4.10.7
    Version in use: 4.10.7
    NSS
    Expected minimum version: 3.17.2 Basic ECC
    Version in use: 3.17.2 Basic ECC
    NSSSMIME
    Expected minimum version: 3.17.2 Basic ECC
    Version in use: 3.17.2 Basic ECC
    NSSSSL
    Expected minimum version: 3.17.2 Basic ECC
    Version in use: 3.17.2 Basic ECC
    NSSUTIL
    Expected minimum version: 3.17.2
    Version in use: 3.17.2
    Experimental Features
    ---------------------

  • Firefox keeps getting buggy and crashing with HTML5 player, how can i disable?

    every time i open more than 2 tabs on youtube it gives me a freezing browsing experience, black page on videos and eventually crashing firefox, ive looked everywhere for a solution and did not find one, how can i disable the default html5 player? i tried 2 addons of youtube flash player which didn't work either, keeps being buggy and crashy
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    ''Debapriya Bhattacharya [[#answer-724245|said]]''
    <blockquote>
    Hello,
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    #Right-click on the Flash Player logo on that page.
    #Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
    # Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
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    Does this solve the problem? Let us know.
    </blockquote>
    thank you for responding.
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  • I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    I keep being asked to update my Safari but when I do a Software update it scans but never gives me a list and just says no new updates. Help please!

    There are no updates to either OS 10.5.8 or Safari 5.0.6.
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  • My Firefox keeps on crashing, details listed

    My Firefox keeps on crashing; it doesn’t seem to matter what I do it seems. I’ve tried deselecting the “Enable hardware acceleration” for the flash player plugin but it still crashes especially when watching videos on YouTube but it generally happens everywhere. I did a memory test on my pc and removed a bad ram card from my motherboard it still crashed and I still got bsod’s. I’ve wiped my SSD, reinstalled Windows 7, and updated all of the software but it still crashes.
    I have the following addons installed for my Firefox, which if any do you think may be causing the problem?
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    Betterprivacy 1.68
    Black YouTube theme 5.5
    Donotrackme 3.2.1127
    DownloadHelper 4.9.23
    Easy YouTube Video Downloader 7.32
    Facebook disconnect 2.1.3
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    Save Session 1.3.1.6
    Self-Destructing Cookies 0.4.4
    Twitter Disconnect 2.1.2
    WOT
    2013118
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    YouTube Video and Audio Downloader 0.3.6.2
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    Intel Core-i5-750 (L) (2.66GHz / Socket LGA1156) (95W);1 MB L2 + 8 MB shared L3 cache
    6 GB (3 x 2 GB) DDR3 PC3-10600
    ATI Radeon HD 4350 512MB 64 bit
    Samsung SSD 840 Pro
    I’m using the latest versions of Firefox along with the latest versions of Malwarebytes and Microsoft Security Essentials.
    I await your responses. Thank you and I hope I've provided enough details.

    We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
    #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
    #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
    [[Image:aboutcrashesFx29|width=520]]
    <br><br>
    Thank you for your help!
    More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

  • Firefox keeps freezing with new tab even in safe mode

    Firefox keeps freezing, so there's no chance of even a crash report, I can only get out via TaskManager/End process. I usually have dict and thesaurus open while writing, usually with second tab my browser is a still.
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    fe47fdc8-ba9f-4412-94da-55b9422d00a1 5/16/2014 9:00 PM
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    aa4d3224-656a-4975-bc4d-3d500d9873f7 5/9/2014 9:56 AM
    Application Basics
    Name: Firefox
    Version: 29.0.1
    User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0
    Crash Reports for the Last 3 Days
    Report ID: bp-16fa89ab-fb83-4f68-b820-b0fb32140517
    Submitted: 1 day ago
    All Crash Reports (including 3 pending crashes in the given time range)
    Extensions
    Name: Adobe Acrobat - Create PDF
    Version: 1.1
    Enabled: false
    ID: [email protected]
    Name: DivX HiQ
    Version: 2.1.1.94
    Enabled: false
    ID: {6904342A-8307-11DF-A508-4AE2DFD72085}
    Name: DivX Plus Web Player HTML5 <video>
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