Firefox keeps prompting me to download the newest version. However, if I do that I will lose my text formatting toolbar, which is very important to me. I am on a Mac with Snow Leopard. What should I do?

I don't know the difference between a plug-in and an add-on or an extension. All I know is that I am happy with the current version of Firefox (I think it is 3.6.6) because it allows me to use the text formatting toolbar. The last time I followed Firefox's advice to upgrade to a new version, I discovered that there was no compatible toolbar, and I spent a long time getting back to 3.6.6.
If the new version does not have a compatible text formatting toolbar, I don't want it, and would like to stop getting these prompts.

I'm having difficulty visualizing what is wrong but try some basic steps first:
Launch Safari while holding a Shift key - this will start Safari with just your Home page
If you can see Reset Safari from the Safari menu, try that.
In addition to downloading and installing Safari again, try reapplying just the Snow Leopard Combo Update: http://support.apple.com/kb/DL1399 There is no need to uninstall Safari first.
Lastly try deleting Safari's Preferences file: ~/Library/Preferences/com.apple.Safari.plist

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I am using Windows 7 Home Premium 64-bit OS. I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installa

I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!

Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

HT1338 I need to update my software in order to download the new version of iTunes in order to put songs on my new iPod. But my software doesn't need updating..or so my computer says. What should I do??

I need to update my software in order to download the new version of iTunes in order to put songs on my new iPod. But my software doesn't need updating..or so my computer says. What should I do??

If your iMac has a PowerPC processor, Leopard OS 10.5.x is the max OS. If your iMac has an Intel processor, it can run Snow Leopard OS 10.6.x or possibly higher.
Once we know your iMac model, we can better recommend what OS X version.
 Cheers, Tom

I am using Dragon NaturallySpeaking 10 (a speech recognition software) to navigate through Firefox, but ever since I downloaded the newest version of Firefox how can I download some older versions?

ever since I downloaded the newest version of Firefox, my Dragon NaturallySpeaking hasn't been working very well. For example, I will say "click register" or "click contact us" to select links and buttons on websites. Before this worked fine, but now it hardly works at all, which makes me think that because I am using a Dragon NaturallySpeaking program from 2007 or 2008, that it just doesn't know how to handle a program like Mozilla Firefox six that was written after its time. Or maybe it's the operating system? I was running an older version of Mozilla on Windows XP and now I am on Microsoft's seven.
What I want to try is to download an older version of Mozilla Firefox to see if the problems go away. I don't know if that would mean I would use Mozilla five or four, but I would like to try both. How can I do this, when I go to the website it says "you have the most updated version" and will let me access in the winter versions click post question that post question

This article has the steps to resolve this annoying problem: [https://support.mozilla.com/en-US/kb/Websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser Websites or add-ons incorrectly report incompatible browser | Troubleshooting | Firefox Help]

My computer has just prompted me to download the newest version of Itunes and now there doesn't seem to be any option to "add folder" to library, just "add file to library" so have to do one song at a time and is very time consuming!! Help?!

My computer has prompted me to install the newest version of Itunes and now there doesn't appear to be any option to "add folder to library", only "add file to library" so have to do each song individually and very time consuming....help! Anyone know if I can get this feature back? Thanks so much, Charlotte

Use CTRL+B to put the top menu bar back on screen. Add File to Library and Add Folder to Library are both under File.

I have downloaded the update but Firefox keeps asking me to download the new version, what am I doing wrong?

I moved it to applications and then to the desk top icon for firefox. When I open Firefox it tells me that I need the new version. Is there a new version everyday?

The latest version for your os is: Firefox 11 or if you like 3.6.28
http://www.mozilla.org/en-US/firefox/all.html for FF11
http://www.mozilla.org/en-US/firefox/all-older.html for FF3.6.28
If you have install one of the above your user agent is corrupted and that identifies you as Firefox/3.6.3
see your user agent:
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
you must [https://support.mozilla.org/en-US/kb/websites-incorrectly-report-firefox-outdated-or-in?redirectlocale=en-US&redirectslug=Websites+or+add-ons+incorrectly+report+incompatible+browser#w_reset-your-user-agent reset user agent]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

When I go to download the newest version of itunes, it says the old one cannot be removed. What should I do?

When I go to download the newest version of itunes, it says the old one cannot be removed. What should I do?
I have tried multiple times to download the new iTunes, but every time the message saying the old version cannot be removed pops up. Any suggestions?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

This month I downloaded the newest version of PAGES. Now when I try to open the documents made with this program it says "You need a newer version of PAGES to open this document." I go to the App Store and says it has downloaded. What to do?

This month I downloaded the newest version of PAGES. The documents I have typed using this App will now not open and the message says-"You need a newer version of PAGES to open this document. Could anyone help me with this please. Thanks.

You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter

I downloaded the newest version of firefox. Now I just keep getting a mesage to restart my computer. I have restatrted numerous times and keep getting same message. Any suggestions

I downloaded the newest version of Firefox. Now I just keep getting a message to restart my computer. I have restarted numerous times and keep getting same message. Any suggestions edit

Hi Dann, did you delete to the Recycle Bin, or did you do a more drastic permanent delete (e.g., Shift+Delete) or empty the Recycle Bin?
''If you think it might be in the Recycle Bin:''
First, make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
Now look for C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles or some part of that path, or your actual profile folder, which would have had a semi-random name, typically ending with default, or the bookmarkbackups folder, which is the ultimate prize.
''If it's not in the Recycle Bin:''
To recover your old Firefox settings folder (profile folder), try using a utility like Piriform's Recuva:
http://www.piriform.com/recuva
That needs to run ASAP before deleted files are overwritten.
The folder you're looking for would have had a semi-random name, but be located here:
C:\Documents and Settings\''username''\Application Data\Mozilla\Firefox\Profiles
By default, that folder is hidden. Make sure hidden folders are viewable. You can do that using Windows Explorer or My Computer > Tools > Folder Options > View tab. Look for the radio buttons to show or not to show hidden files and folders.
In particular, a bookmarkbackups folder would be a wonderful thing to be able to recover.
Hopefully one of these methods will work for you.

I go to download the newest version of firefox and it gives me a administrator and password, what is that and what is the password

I try to download the newest version firefox and a box come up saying it can't download all that I want and ask for administrator and password, What gives her and why do you have this?

3.6.18 is the last version of Firefox for Mac OSX 10.4
http://www.mozilla.com/en-US/firefox/4.0/system-requirements/
Mac
Operating Systems
* Mac OS X 10.5
* Mac OS X 10.6
Recommended Hardware
* Macintosh computer with an Intel x86 processor
* 512 MB of RAM
* 200 MB hard drive space

I try to download the newest version of iTunes, but get the following message: "Install iTunes.pkg". This package type requires Mac OS X 10.5." What do I do now?

I try to download the newest version of iTunes, but get the following message: "Install iTunes.pkg". This package type requires Mac OS X 10.5." What do I do now?
I have Mac OS X 10.4.11, and don't know how to upgrade to 10.5.

Here are ways to update to Lion (Mac OS X 10.7):
http://www.apple.com/macosx/how-to-buy/
It requires you to have Snow Leopard (Mac OS X 10.6) installed, which can be obtained from the Apple Store.
You being on Mac OS X 10.4 makes it an old system, 10.6 and 10.7 require an Intel processor at least with Lion demanding an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor.
What system do you have?

Im trying to download the newest version of i tunes because i just got the i phone 5c..it wont download because i have to have i tunes 10.6.8 but it wont letme download that either because i need i tunes 10.6 to get it and i cant find that download..what

I'm trying to download the newest version of I tunes because I just got the I phone 5c..it wont download because I have to have I tunes 10.6.8 but it wont let me download that either because I need I tunes 10.6 to get it and I can't find that download anywhere..I need to get the book for school on my I pad or phone by tomorrow...what do I do?

Welcome to Apple Support Communities
The iPhone 5c needs iTunes 11.1, which requires Mac OS X 10.6.8. See if your Mac can be upgraded to Mac OS X Snow Leopard > http://support.apple.com/kb/sp575 If so, buy Mac OS X Snow Leopard > http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Then, make a backup of your data with Time Machine or Disk Utility's Restore, insert the disc and follow its steps to upgrade to Mac OS X Snow Leopard. You shouldn't lose compatibility with any application. After upgrading, open  > Software Update, and install the latest version. It will install iTunes 11.1, so you will be able to sync the iPhone 5c with your Mac

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

I have the latest version of Pages 5.2 but I keep getting a message saying I must download the newest version to open my file, has anyone else had this problem?

You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.2 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.2 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter

When I downloaded the newest version of iTunes, my previously downloaded music in iTunes library disappeared on my computer? There was no warning of this happening. What do I do?

Ok, so I downloaded the newest version of iTunes on my home PC, and the previously downloaded music in my iTunes library disappeared on my computer. What happened? I can sync my iPod but I am not sure how long ago I synced it so I may be missing some music downloads. Why did this happen, and more importantly, why didn't iTunes warn me it could happen and advise me to sync with another device before the download? I am not very happy about this and it's a huge issue for iTunes if this is happening. It makes me very wary of iTunes.

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps then you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

well i have to be honest, but i don't know if it the vista you use has any significance for this. but you can try.
okay follow:
1: click "start" on the status line on the buttom of your screen.
2: then click on "all Programs" and find "Accessories" and find the "command prompt"
3: Right click with your mouse "command prompt" and click on "run as administrator"
(as you has click'd on "run as administrator", "command prompt" should appear.)
4: when it appears you need to type this "netsh windsock reset"
5: wait for your computer to registrer the command you gave it, and restart your computer.
then erverything should be pretty much as good or better then new.

Firefox keeps prompting me to download the newest version. However, if I do that I will lose my text formatting toolbar, which is very important to me. I am on a Mac with Snow Leopard. What should I do?

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