Firefox will not open at all. After click the hourglass comes up and then goes away and nothing happens at all. Nothing will load past the desktop. I cannot get into firefox at all to enable anything or disable anything.
When i click on the mozilla icon on the desktop the arrow will spin (VISTA) and will then disappear. Mozilla will not enable or even pop up or anything. I am still looking at the desktop and not mozilla. I lick on the icon many times and nothing ever enables, still stuck looking at the desktop and no Internet. Not to bring up your rival, but IE will open half way and then say not responding and will freeze and i must restart the computer every time. I have to use opera now because IE and Mozilla will not enable and Mozilla wont even pop up or enable or anything...just the desktop and no net. ONCE AGAIN MOZILLA WILL NOT ENABLE, SO I CANNOT GO TO TOOLS OR ANYTHING.
I have exactly the same issue. After FF upgraded on its own to version 5, it won't open from start menu, taskbar, desktop icon, or even by pressing firefox.exe in program files directory. It does so by pressing a link at msn messenger, inside Outlook etc.
Disabling all addons, didn't help. Moreover, I can't start FF in safe mode or start profile manager (Start > Run> firefox.exe -ProfileManager).
OS: Windows 7 64bit
Windows Event Viewer entry details:
Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x8c724fa6
Faulting process id: 0xc0c
Faulting application start time: 0x01cc37fe2fae7e8b
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: unknown
Report Id: 6e7f03eb-a3f1-11e0-8f4d-a4badb0238f6
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== This happened ==
Every time Firefox openedStart Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] -
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You need to do a clean reinstall.
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I do not recommend bookmarking any financial web sites. Manually type the address carefully is the best security practice. Never store passwords on your system unless they are encrypted with a strong password. Or you are telling the "bad guys" way too much if your system becomes compromised.
FF settings: Tools, Options, Privacy Tab, Exception Button, add
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== Operating system ==
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The icon is there but will not open at all.
Hello<!-- XXX you may wish to edit this greeting, and other parts of the response so that it is personalised to the question asked.-->,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
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#**C:\Program Files\Mozilla Firefox
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Please report back to say if this helped you!
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You can
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OR
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See: http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ <br>
For Windows 8: http://www.intowindows.com/shortcut-key-to-boot-into-the-hidden-safe-mode-in-windows-8/ -
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http://kb.mozillazine.org/Browser_will_not_start_up
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[http://vistasupport.mvps.org/run_as_administrator.htm] -
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Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.
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