Firefox will not start up even after I uninstalled and reinstalled.

I even did a system restore to back before the problem started in case it was a OS problem. I did notice a firfox safemode file in system startup which was not the location I installed to. There are icons on my desktop and start menu. I recently switched to Panda Secuity so I uninstalled that and switched back to System Mechanic [used for several years, worked fine with Firefox] to see if it made a difference, it did not. Any help or suggestions greatly apprciated.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30618)

One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]]. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]]
~~~~~~~~~~~
If that does not solve the problem, [http://support.mozilla.com/en-US/kb/Managing+profiles#Creating_a_profile create a new profile] Then, Recover your data from the old profile. See http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile'

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Hi,
I was having problems with Mozilla when I'd go to Facebook it would show the page but within seconds I would get check6 (can't remember the rest) error page.
So I went to help, restart Firefox. It was at this for about an hour and I knew there was a problem so chose to end process in task manager.
Since then I haven't been able to open Firefox:
"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system".
I uninstalled Firefox using Revo Uninstaller and deleted all leftover files, restarted my computer and installed Firefox, but the problem still remains.
I tried looking through previous questions and noticed I do no have a profile folder which may be needed to delete a lock file....
Any help much appreciated! thanks

I had this problem yesterday, actually. You can solve it, but you will lose all firefox data you didn't back up. Then again, because you already tried uninstalling and reinstalling, I assume this isn't an issue.
Assuming you've installed windows on the C drive:
Go to C://Users/yourname/AppData
If you cant find it, go to your display settings (I hope I translated this correct; I use the Dutch version of Windows) and make sure that hidden files and filders are not being... well, hidden. Shocking plottwist, I know.
If all goes well, you should now see three folders named Local, Localrow and Roaming.
Now go to Roaming > Mozilla > Firefox and delete everything thats in there. Now you have an empty FireFox folder, which will force Firefox to start up as if it was never installed before.
Done! :)
P.S. Now that you have a fresh new install, save yourself a lot of future pain and install [https://addons.mozilla.org/firefox/addon/xmarks-sync Xmarks] for your bookmarks and [https://addons.mozilla.org/firefox/addon/lastpass-password-manager LastPass] for your passwords. These add-ons will keep your data safely on their servers, where it is yours to backup and download anywhere in the world.
Also, if you have about three milion add-ons and personas/themes and you don't want to hunt hem down again everytime you reïnstall Windows or buy a new system, get [https://addons.mozilla.org/firefox/addon/febe FEBE] to save a copy of them for you. And if you really want to backup like a pro, install [https://www.dropbox.com/ DropBox] (not an addon) and tell FEBE to store its files there, so you can still retrieve them if your house happens to burn down.
Xmarks, LastPass and FEBE: the holy trinity of Firefox backups :P

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At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
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... that's interesting. Is that one of those User Account Control type messages?
I'd like to see that screen if possible, stew. Could you take a screenshot of that permission message screen (Hold down Alt and press the PrtSc key), paste it into a Paint document (or similar image editor), and save the file. Then reply here, click the wee camera icon, do a Choose file, browse to the file, click "Open file", then click "Insert Image".

FireFox will not start, I even uninstalled it and reinstalled and cannot get it to open. When I click on the icon it seems like something is about to happen and then nothing does. No processes activate it Windows Task Manager either.

See question.

'''Open a second window (not a second tab, that is different) when Firefox is already running and displayed on the monitor'''
*Firefox button > New Tab > New Window
*CTRL+N
*'''''If using the Menu Bar''''': File > New Window
**To '''''temporarily''''' display and make choices from the Menu Bar press the ALT key or the F10 key
**Also see: https://support.mozilla.com/en-US/kb/Menu%20bar%20is%20missing
'''Firefox "hang on exit"'''
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

Firefox will not start, so i read the FAQS and tried the suggestions and it still won't start and instead gives me an error message that says "unable to connect."

Firefox simply doesn't open. It's our favorite browser, so we want it back!
We get the message: "Firefox can't establish a connection to the server at www.yahoo.com.
The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web."
we tried un/re-installing. i tried to create a new profile, but the browser wouldn't let me. i went into my firewall settings, but nothing looked unusual. i tried restarting in "safe mode" but the same thing happened.
it looks like i'm not connected to internet, but other browsers (the awful things) work just fine.

See these threads about searchqu:
*[[/questions/816181]]
*[[/questions/790833]]

HELP ! Safari 5.1 will not start up. Should I try and reinstall ?

Hello
Everytime I try and open Safari 5.1, I get the following message: "Safari quit unexpectedly - Click Reopen to open the applictaion again......"
When I click reopen, I have the same message again, so I cannot open Safari at all. I remember having this problem about a year ago, and the apple shop reinstalled safari for me. Having a look at some advice online - it seems this is not the best idea to do myself.....
Grateful for any advice on how to get Safari wokong again.
Thanks

Process: Safari [599]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1 (6534.50)
Build Info: WebBrowser-75345000~1
Code Type: X86-64 (Native)
Parent Process: launchd [104]
Date/Time: 2011-08-07 17:10:49.207 +0100
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 26965 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 3
Anonymous UUID: A6ECC06C-FFC9-4959-B3CE-C7CD8607BA4A
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
Crashed Thread: 3
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x0000000100b53d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x0000000100b543ed mach_msg + 59
2 com.apple.CoreGraphics 0x0000000104402574 _CGSCheckInApplication + 215
3 com.apple.CoreGraphics 0x0000000104402458 _CPSRegisterWithServer + 462
4 com.apple.HIServices 0x0000000105094b19 _RegisterApplication + 5053
5 com.apple.HIServices 0x0000000105093737 GetCurrentProcess + 30
6 com.apple.HIToolbox 0x0000000103e6c395 GetSystemUIMode + 40
7 com.apple.HIToolbox 0x0000000103e6c332 IsMenuBarVisible + 28
8 com.apple.AppKit 0x0000000102dddaae _NSInitializeAppContext + 45
9 com.apple.AppKit 0x0000000102ddd48e -[NSApplication init] + 475
10 com.apple.AppKit 0x0000000102ddd0fa +[NSApplication sharedApplication] + 149
11 com.apple.AppKit 0x0000000102ddc32e NSApplicationMain + 234
12 com.apple.Safari.framework 0x000000010021ef62 SafariMain + 200
13 com.apple.Safari 0x0000000100000f1c 0x100000000 + 3868
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x0000000100b6cc0a kevent + 10
1 libSystem.B.dylib 0x0000000100b6eadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x0000000100b6e7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x0000000100b6e2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x0000000100b6dc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x0000000100b6daa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x0000000100b6da2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x0000000100b6de3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x0000000100b6daa5 start_wqthread + 13
Thread 3 Crashed:
0 libSystem.B.dylib 0x0000000100c5bfc1 dyld_stub_binder + 45
1 ??? 0x0000000100d15008 0 + 4308684808
2 ??? 0x00000001097e9048 0 + 4454256712
Thread 3 crashed with X86 Thread State (64-bit):
rax: 0x0000000004000000 rbx: 0x00000001097e9658 rcx: 0x0000000000000001 rdx: 0x00000001097e90c8
rdi: 0x0000000000000000 rsi: 0x00000001097e9658 rbp: 0x00000001097e9518 rsp: 0x00000001097e9458
 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000100b541ec r11: 0x0000000100d15008
r12: 0x0000000000000003 r13: 0x0000000100d219a8 r14: 0x00000001097e9698 r15: 0x00000001097e90c8
rip: 0x0000000100c5bfc1 rfl: 0x0000000000010202 cr2: 0x00000000098c4fe0
Binary Images:
 0x100000000 - 0x100000fff com.apple.Safari 5.1 (6534.50) <1F791A92-0E1B-FA63-8447-AD69C689F0D3> /Applications/Safari.app/Contents/MacOS/Safari
 0x100004000 - 0x10082dfef com.apple.Safari.framework 6534 (6534.50) <5E989098-BEA0-9DF9-EDFA-CF05BDDEB895> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
 0x100b53000 - 0x100d14fef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
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 0x101fd9000 - 0x10201afff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
 0x10203e000 - 0x1021dafff com.apple.WebKit 6534 (6534.50) <05AEA122-3F31-0F56-4AA6-E84140C53785> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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 0x1043fd000 - 0x104af9ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
 0x104beb000 - 0x104da9ff7 com.apple.ImageIO.framework 3.0.4 (3.0.4) <0A4F51A1-4502-767B-8A4E-F14C6214EF88> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
 0x104e15000 - 0x104e93ff7 com.apple.CoreText 151.10 (???) <54961997-55D8-DC0F-2634-674E452D5A8E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
 0x104ed1000 - 0x104f6bfe7 com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
 0x104f94000 - 0x105055fef com.apple.ColorSync 4.6.6 (4.6.6) <BB2C5813-C61D-3CBA-A8F7-0E59E46EBEE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
 0x105092000 - 0x1050e5ff7 com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
 0x105111000 - 0x105126ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <DC999B32-BF41-94C8-0583-27D9AB463E8B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
 0x105134000 - 0x1051b9ff7 com.apple.print.framework.PrintCore 6.3 (312.7) <CDFE82DD-D811-A091-179F-6E76069B432D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
 0x1051ef000 - 0x105230fef com.apple.QD 3.36 (???) <5DC41E81-32C9-65B2-5528-B33E934D5BB4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
 0x105248000 - 0x10525cff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <621B7415-A0B9-07A7-F313-36BEEDD7B132> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
 0x10526d000 - 0x105283fef libbsm.0.dylib ??? (???) <42D3023A-A1F7-4121-6417-FCC6B51B3E90> /usr/lib/libbsm.0.dylib
 0x10528c000 - 0x1055c0fef com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
 0x10563a000 - 0x10570efe7 com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
 0x105782000 - 0x1057ccff7 com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
 0x1057f6000 - 0x1058b3fff com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
 0x10590d000 - 0x10599dfff com.apple.SearchKit 1.3.0 (1.3.0) <4175DC31-1506-228A-08FD-C704AC9DF642> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
 0x1059db000 - 0x105a16fff com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
 0x105a30000 - 0x105ad0fff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
 0x105b16000 - 0x105b3efff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
 0x105b58000 - 0x105b5eff7 com.apple.DiskArbitration 2.3 (2.3) <857F6E43-1EF4-7D53-351B-10DE0A8F992A> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
 0x105b67000 - 0x105b76fff com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
 0x105b7f000 - 0x105baaff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <8AB4CA9E-435A-33DA-7041-904BA7FA11D5> /usr/lib/libxslt.1.dylib
 0x105bb5000 - 0x105cccfef libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <1B27AFDD-DF87-2009-170E-C129E1572E8B> /usr/lib/libxml2.2.dylib
 0x105cf5000 - 0x105cf5ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <2BB7D669-4B40-6A52-ADBD-DA4DB3BC0B1B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
 0x105cf8000 - 0x105d47fef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
 0x105d54000 - 0x105d59fff libGIF.dylib ??? (???) <201B8077-B5CC-11AA-E1B0-1D057ABE416A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
 0x105d5e000 - 0x105d7bff7 libPng.dylib ??? (???) <6D8E515B-E0A2-2BA1-9CAC-8CB8A8B35879> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
 0x105d83000 - 0x105d85fff libRadiance.dylib ??? (???) <A9DB4D5D-4072-971B-DEF6-DDE645F415EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
 0x105d89000 - 0x105db0ff7 libJPEG.dylib ??? (???) <46A413EA-4FD1-A050-2EF0-6279F3EAD581> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
 0x105db8000 - 0x105e95fff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
 0x105ea4000 - 0x105ea4ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <DA9BFF01-40DF-EBD5-ABB7-787DAF2D77CF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
 0x105ea7000 - 0x105eefff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <170DE04F-89AB-E295-0880-D69CAFBD7979> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
 0x105ef7000 - 0x105f61fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <75A8D840-4ACE-6560-0889-2AFB6BE08E59> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
 0x105f6b000 - 0x106775fe7 libBLAS.dylib 219.0.0 (compatibility 1.0.0) <FC941ECB-71D0-FAE3-DCBF-C5A619E594B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
 0x1067be000 - 0x106c01fef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <0CC61C98-FF51-67B3-F3D8-C5E430C201A9> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
 0x106d8e000 - 0x106eadfe7 libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <14115D29-432B-CF02-6B24-A60CC533A09E> /usr/lib/libcrypto.0.9.8.dylib
 0x106f15000 - 0x106f16ff7 com.apple.TrustEvaluationAgent 1.1 (1) <51867586-1C71-AE37-EAAD-535A58DD3550> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
 0x106f1a000 - 0x106fdbfff libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
 0x1070d2000 - 0x10710cfff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <539EBFDD-96D6-FB07-B128-40232C408757> /usr/lib/libcups.2.dylib
 0x10711b000 - 0x1071cbfff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
 0x1071f1000 - 0x107212fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <6993F348-428F-C97E-7A84-7BD2EDC46A62> /usr/lib/libresolv.9.dylib
 0x10721c000 - 0x107263ff7 com.apple.coreui 2 (114) <D7645B59-0431-6283-7322-957D944DAB21> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
 0x107288000 - 0x10736dfef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
 0x1073bc000 - 0x1074f1fff com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <E5D7DBDB-6DDF-E6F9-C71C-86F4520EE5A3> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
 0x10756b000 - 0x1075c0ff7 com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
 0x1075de000 - 0x1075f4fe7 com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
 0x107601000 - 0x107626ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
 0x10763f000 - 0x107670fff libGLImage.dylib ??? (???) <7F102A07-E4FB-9F52-B2F6-4E2D2383CA13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
 0x107677000 - 0x10769afff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
 0x1076a3000 - 0x1076a9ff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
 0x1076b2000 - 0x1076fbfef libGLU.dylib ??? (???) <1C050088-4AB2-2BC2-62E6-C969F925A945> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
 0x10770a000 - 0x10771efff libGL.dylib ??? (???) <2ECE3B0F-39E1-3938-BF27-7205C6D0358B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
 0x10772e000 - 0x107848fef libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
 0x107869000 - 0x10786cff7 libCoreVMClient.dylib ??? (???) <E03D7C81-A3DA-D44A-A88A-DDBB98AF910B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
 0x107871000 - 0x107876fff libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
 0x10787b000 - 0x1078fafe7 com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
 0x107930000 - 0x107931ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
 0x107936000 - 0x107936ff7 com.apple.vecLib 3.6 (vecLib 3.6) <08D3D45D-908B-B86A-00BA-0F978D2702A7> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
 0x107939000 - 0x107940fff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
 0x107949000 - 0x10794fff7 com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
 0x107957000 - 0x107970fff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
 0x107985000 - 0x1079d4ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <01B370FB-D524-F660-3826-E85B7F0D85CD> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
 0x1079f5000 - 0x107a15ff7 com.apple.DirectoryService.Framework 3.6 (621.11) <AD76C757-6701-BDB5-631E-1CB77D669586> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
 0x107a1f000 - 0x107a31fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <76B83C8D-8EFE-4467-0F75-275648AFED97> /usr/lib/libsasl2.2.dylib
 0x107a38000 - 0x107b76fff com.apple.CoreData 102.1 (251) <32233D4D-00B7-CE14-C881-6BF19FD05A03> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
 0x107c0e000 - 0x107c0ffff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
 0x107c13000 - 0x107c50ff7 libssl.0.9.8.dylib 0.9.8 (compatibility 0.9.8) <F743389F-F25A-A77D-4FCA-D6B01AF2EE6D> /usr/lib/libssl.0.9.8.dylib
 0x107c66000 - 0x107c72fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <6FB0A8F4-72A1-D28F-E801-DE2C7498AFB9> /usr/lib/libbz2.1.0.dylib
 0x107c77000 - 0x107cf3ff7 com.apple.ISSupport 1.9.7 (55) <BAE839AB-9DBD-FB23-F1F1-39445F04D8DA> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
 0x107d42000 - 0x108d7cfff com.apple.WebCore 6534 (6534.50) <8B0BB24A-C84C-A4F2-5544-C8071A35BBC5> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
 0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
 0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: PS/2+USB Mouse, 0x1267, 0x0201, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 6

Applications Panel is blank even after complete uninstall and reinstall.

I have a client who is having an odd issue. His applications panel under options is completely blank. He is having issues with opening downloaded files and viewing videos in the browser window. I have uninstalled firefox, removed his profile, removed all folders associated with firefox. Removed the mozilla/firefox folders in the appdata folders. Followed the instructions for resetting download actions here: http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions and here: http://kb.mozillazine.org/Download_Actions_list_is_empty . I have also reset firefox using the troubleshooting tools.
Nothing seems to work except for running Firefox under a new windows profile which is an unacceptable solution.
Is there anything else I can try. My client said he used to use MozBackup to backup/restore his FF profile and settings. I have searched for issues relating to that program but turned up nothing.

Sorry, I seemed to have overlooked that in the second link.
If there are any extensions (I don't see any in the System Details you copied over - if that is the case then please skip down to the next section), you can try [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] to see if that fixes it. Safe mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the dialog appears fine in Safe Mode, please follow the article [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] - if you have a lot of extensions it might be better to disable half of the extensions to see if that fixes the problem (if it does, the problematic extension is in the half you disabled, otherwise it is in the half that is still enabled).
Since Firefox works fine in a new profile, an alternative could be to transfer all of the important data (bookmarks, passwords, etc.) to the new profile. Please see [[Back up and restore information in Firefox profiles]], or [[Recovering important data from an old profile]] for more information on what to transfer. Be sure not to copy over the ''mimeTypes.rdf'' file in case that file corrupts the new profile.
You can set that new profile to always run by checking "Use the selected profile without asking at startup" in the profile manager. Please see [[Use the Profile Manager to create and remove Firefox profiles]] if you are not sure how to access this feature.

HT1222 on the last itunes update it failed and now it will not open. i have tryed to uninstall and reinstall but that will not work. any suggestions?

itunes had a upgrade and it said it failed and i have tryed to uninstall and then reinstall , i havve run a reoair program and nothing seems to work. any ideas

Hi Brett 949,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

Firefox will not start, even in Safe Mode. Evidence suggests that this is due to an incompatibility with the latest update of Java.

Firefox will not start in WinXP. (I am sending this from an alternate browser.)
I believe that this is due to some incompatibility with the latest update of Java. I believe that one of the tabs from my previous session included a Java application, and this is causing the difficulty. In recent days, since the last update of Java, I have had difficulty in loading linked pages with Java applications into Firefox, and have needed to switch to a different browser to do this.
Now I cannot even start the browser, presumably due to the presence of a Java application on one of the restored tabs.
When I now try to start Firefox, my ZoneAlarm security s/w presents the message "Java(TM) Quick Starter binary is trying to access the Internet." I click "Allow", but Firefox will not start. If I click "Deny", the same result. The same thing happens when I try to start Firefox in Safe Mode, I cannot even start Firefox in Safe mode.
== This happened ==
Every time Firefox opened
== after recent update of Java

You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]]

Firefox will not start at all ... not even profile mananger will start

After an auto overnight reboot initiated by a Windows update (XP 5.1 SP3) Firefox will not start at all ... not even Profile Manager ... all that happens is a few seconds of hourglass on the cursor and then nothing ... this is happening on two different computers at the same time ... identical symptoms ... any advice?
== After overnight reboot by auto Windows update

I had the problem after I restarted the computer when Firefox indicated that was needed to install updates. After that every attempt to start Firefox resulted in no response at all. I went to my program list and found Firefox Safe Mode. That started OK. I then closed it. After that Firefox started OK.
Bob G.

After removing system fonts and reinstalling fonts, FireFox will not start

After removing system fonts and reinstalling fonts, FireFox will not start! When I start FireFox the "Mozilla Crash Reporter" opens as if FF just crashed??? I don't see any records in event viewer. I am using FF v3.6.3 on a Windows 7 box. I tried uninstalling 3.6.3 and installing 3.0.18 and had the same problem!
== This happened ==
Every time Firefox opened
== After a uninstalled all fonts including system fonts and then reinstalling system fonts. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; AskTB5.5)

The files with submitted crash report ids are inside the ''submitted '' directory, from the directory you found the LastCrash.txt timestamp file.
The file names will begin with '''bp-'''
There might be more information from the crash report, but it might just tell us you are crashing the first time Firefox tries to use a font.
One thing I suppose you could do is select only those fonts you've got in Tools -> Options -> Content -> Fonts and Colors -> Advanced and then uncheck the '''Allow pages to use their own fonts''' option.
See http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel#Fonts_Dialog
To be honest, I can't find anything on this Netscape Font Navigator and it sounds highly dubious.

Firefox will not start up even after I uninstalled and reinstalled.

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