Firefox wont open - or if it does then it wont load a website - why is this?

Since updating firefox a few weeks ago it hasnt been running as well as previously. Today though a message box appeared asking for firefox to make changes to the computer - I agreed (as I have done before) & still nothing happened, approx 45 mins later it opened but would not open a web page. I have tried reinstalling but it is the same - what is wrong & how can I fix this?
ps. I am running windows 7. tried compatibility for windows 7, xp service pack 2 & 3 still no difference.

Basics from the manual are restart, reset, restore.
Try each of these.

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