First question.....HOW DO I TALK TO SOMEONE???????? Second. I have a serial number and HOW DO I DOWNLOAD THE SOFTWARE....... most important.. how do i talk to a person? ????
Well, I need a response.
Your posting begs for a sarcastic response, along the lines of "not the way you currently are", but I'll spare you. I do not know of a phone number you can use, but there are a few different links for chat. Which one you use depends on what you need to discuss.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Adobe ID and registration support (non-CC)
http://helpx.adobe.com/x-productkb/global/service-c1.html ( http://adobe.ly/19r6ZDp )
As far as downloading goes, the following page should help. but if it doesn't please be more spoecific with your request.
Download and Installation Help -
https://helpx.adobe.com/download-install.html
Similar Messages
-
I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?
I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?
There is no download as such. When you purchase QT 7 Pro, you are just purchasing a registration key that "unlocks" the QT 7 "Pro" editing features already built into the QT 7 Player but not activated without the key. Since you are listed as using the Lion OS, you need to check your "Applications > Utilities" folder to see if QT 7 is already installed there.
If it is, then you will need to open the app, open the "Registration..." window under the "QuickTime Player 7" Menu and enter the "Registered To:" and "Registration code:" entries to activate the "Pro" features. Be sure to follow the instructions found on the web page I will post below.
If it is not already installed in the "Applications > Utilities" folder, then you will have to first download and install the special QT 7 Player v7.6.6 software found on the download page which is linked to the web page containing both installation and registration instructions which is included below.
http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US -
i am trying to re install my lightroom student addition. I have the serial number and was told to do the trial again and then update to purchase. i am unable to figure out how to do this
Emily5lexi which version of Lightroom are you wishing to install? Also what operating system are you using?
-
How to download when i already have a serial number, but no drive to install the cd in my lap
how to download when i already have a serial number, but no drive to install the cd in my lap
Download the trial version and activate it.
Mylenium -
How do I reinstall Lr 5? I have my serial number and don't want to pay for Lr 5 CC.
How do I reinstall Lr 5? I have my serial number and don't want to pay for Lr 5 CC.
If you don't have an Installer disk then you can't install without a purchase. Do you have the grey SystemRestore disks that came with your Mac? It's on that. No, iPhoto is not part of Lion.
Regards
TD -
My ex took my MacBook and signed me out of everything he is logged into it with his Apple ID. I have proof of purchase how can I lock him out of it completely with the serial number and everything on the receipt I have?
You cannot
-
I cannot find the software and need to put it on a new computer. How do I do this? I do not remember where the software is yet it is on my computer along with Photoshop CS6 extended. I have that disk but cant find anything else.
gr8gear,
You can see (only) part of the registration number under Help>About Illustrator.
If you have registered it with Adobe (optional up to CS4), you should be able to see it on your products page
https://www.adobe.com/account/my-products-services.html
Otherwise, you may ask in a chat here (depending on version):
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html -
need to know how to track it and find where its been
You can't.
Well, if you had a .Mac account and enabled the "Find my iPhone" functions before it was stolen, maybe you could (I'm not sure how that all worked).
With a serial number and reciept, you can't track it.
You reported it stolen, right? -
So, this past week I had a lot of problems with my computer and had to replace my hard drive. Doing so, meant that I lost all my files, pictures, Word, Power Point, and Lightroom 5.0 which I just got in December. Right now, I just am downloading the Cloud, and it says that Lightroom is downloading. I hope that it will be on my computer and all good but Im really not sure if I'm doing the right thing. I tried calling customer service TWICE yesterday, got put on hold both times, once for 25 minutes the other for 32 minutes. I was dumb. BUT if you are able to help me get Lightroom back on to my computer that would be wonderful. If I am already on the right path and just have to wait for it to finish downloading that woohoo!!
Thanks,
December EmilieGo here Lightroom 5 Now Available for Download! | PHOTOSHOP.COM BLOG
-
i am a subscriber to cs6 and LR5. i was never given a serial number and i can't open the programs. where can i access this information?
Cloud programs do not use a serial number, they use your paid Cloud subscription log in
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
I have the disks but not the serial number. Have new mac pro laptop, but cannot access old pages and numbers files.
Doesn't the box show the serial number? Do you have your old computer with iWork on it? Then you should be able to see in the about Pages window which serial number you have.
If you have a new computer I presume you have Mountain Lion on it. You can buy Pages 09 and Numbers from the Mac AppStore and then open the documents. -
My computer was refreshed and the technician did not deactive the CS3 license first and the drive has been wiped. I have my serial number, how can I get it activated?
Hi pipper88,
You can reinstall CS3 and enter the serial number to activate the software.
Regards,
Rave -
i just got the first get and im trying to download the ios onto it and it will just stop and not load anymore how do i make it keep going?
You are only as young as you feel......
This is an example of how you can select the exact content that you want to sync to your device. You do not have to sync the entire iTunes library. You can pick and choose the music, apps, books and so on that you want to sync. This is using music as an example.
Connect the iPad to the PC and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Music Tab on the right.
Click on only the albums or playlists that you want to sync.
Click on the Sync Music Heading.
Click on Apply in the lower right corner of iTunes
You can do this with apps, books, movies .... Whatever .... You have the freedom to sync whatever you want. -
Hi
I am using OS 10.6.8 and just installing logic pro 9. I am downloading the extra 20gig of material - the additional content packages. I am installing Logic on my laptop as well and dont want to download the extra 20 gig again. How do i go about transferring it from the computer to the laptop?
ThanksAnd now a second newbie question. I have downloaded the additional content and booted up logic for the first time, but the apple loops have not installed and logic is asking me to reinstall the apple loops. But how do I do that? I can see they are in the libray so have downloaded.
Thanks -
I purchased Adobe Design Standard in June 1993 and have not downloaded it until now. when I click on the software on my account there is no download button. How can I download the software I purchased so long ago? I hope it is not money down the drain. Is there any phone number available so I can talk to an Adobe employee?
Which version of Design Standard are you asking about? I don't think any Creative Suite packages existed in 1993. I think the first CS came out in 2003.
Maybe you are looking for
-
RADIUS in 10.6 to authenticate Cisco ASA 5505 Strange Error
I have followed the steps as discussed: http://discussions.apple.com/thread.jspa?threadID=2177670&tstart=0 It did work for a number of weeks without any problem. Did not change anything on the Firewall or server, regarding updates etc. But now someth
-
E4200 No Longer Sees My Iomega 1TB External Hard Drive
Hello - I had an Iomega 1TB External Hard Drive connected to my E4200 router. I had shares confgured and they were properly running on the network. As of yesterday, this all stopped working. The router does not see the drive; it is as though it is n
-
External Screen Stopping Safari When Clam Shell Closed
I have connected my 2008 unibody Macbook to an external screen. Everything runs fine while the Macbook is open, but when I close the clam shell Safari becomes almost unresponsive and will not open any page. But as soon as I open the clam shell again
-
Creating BusinessPartner with both mail to and bill to address
Hi, I am having problem creating a business partner with both mail to and bill to address. I want to create two instances (lines) in BPAddresses; one with mial to address and another with bioll to address. But I still get the error code -5002 with th
-
i created two adf swing new empty forms.. and i'm triying to open form2 (form2 have some components) with a click button from form1. i'm using this code on the event click button Form2 a = new Form2(); a.setVisible(true); //or a.Show(); after the cli